Network Technician Job Description: Top Duties and Requirements

A Network Technician, or Computer Network Technician, is someone who oversees the successful functioning of a network system for an organization. The main responsibilities of a Network Technician include establishing and maintaining internet connections, supervising the use of LANs and WANs, and resolving any network connectivity issues that may arise.

 

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Network Technician duties and responsibilities 

Network Technicians perform many tasks that relate to the functionality of a network for an organization. Duties and responsibilities of a Network Technician may include: 

  • Applying a deep technical understanding of industry standards network infrastructure, and technical solution trends
  • Collaborating with peers to execute daily operations and special projects
  • Updating and maintaining network equipment 
  • Maintaining and resolving issues on LAN/WAN, VoIP telephone, biometric, and AV system connections 
  • Ensuring desktop and laptop computers interconnect seamlessly with diverse systems
  • Coordinating with vendors to resolve technical problems with network equipment and software 
  • Maintaining records of client’s information systems and ensuring compliance at all levels within project teams 
  • Sharing knowledge, discoveries, ideas, challenges, and solutions with peers, Managers, and Executives
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What does a Network Technician do? 

A Network Technician coordinates and operates the use of local and wide area networks also known as LANs and WANs. Typically they work with other IT professionals or departments within an organization. Network Technicians are responsible for fixing, enhancing, installing, and operating networks for a company. A Network Technician may need to explain complicated computer and network issues to other staff members or company executives. 

Network Technician skills and qualifications 

A successful Network Technician has various prerequisite skills and qualifications required for the duties performed in this job. Some of these may include: 

  • Ability to evaluate and install computer hardware, network software, and operating system software
  • Excellent attention-to-detail and ability to stay organized
  • Ability to work in a fast-paced environment and work under pressure
  • Physically fit and able to crouch and sit for long periods, and work in tight spaces
  • Ability to perform repetitive tasks 
  • Knowledge of different network systems including security software programs
  • Passion for learning and engaging with new network ideas
  • Excellent communication and presentation skills 

Network Technician experience requirements 

Network technician candidates usually need to have some experience with computer networking. This could be from previous experience as a Network Technician, an internship, or another related role. For more senior roles, three to five years of experience should be required. If the role is with a larger organization then experience working with complex network systems may be preferred. 

Network Technician training and education 

The ideal Network Technician candidate has a university degree or college diploma in computer science, network administration, web technology, or another related field. Some applicants may also have certification from relevant software vendors. Some provinces require certification through a regulatory body such as the Certified Technicians and Technologists of Manitoba. 

Network Technician salary expectations 

According to Indeed Salaries, the average salary for a Network Technician in Canada is $70,134 per year. Actual salary can vary depending on experience, location, and the company that is hiring. 

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Network Technician job description FAQs

What should you look for in a Network Technician's resume?

When reviewing resumes for a Network Technician role, it’s important to look at the type of systems or networks the applicant has experience with. To help create a quick transition, the Network Technician should know their way around the system that your company uses. If it’s required in your province, search the local regulatory body to see if the candidate is already a member. These websites often have fact sheets that you can use to find the right person for the role. Additionally, look for an applicant who has experience explaining complex network systems to non-technical employees. 

How do you make your Network Technician job description stand out?

The best way to make a Network Technician job description stand out is to include the names and information about the systems your organization uses. It is also best to include information about the work environment and list any physical duties performed on the job. If any benefits come with the position, such as an RRSP-matching program, then be sure to list that in the job description as well. 

Do Network Technicians have different responsibilities in different industries?

Generally speaking, Network Technicians do not have different responsibilities in different industries. However, the scope of work for a Network Technician may change based on the size of the company they work for. For a company with offices in different provinces or territories, you need to hire someone able to maintain and operate multiple network systems. This is also true if the Network Technician is working for an international organization. If the company has international offices the Network Technician needs to be able to work with other Network Technicians globally.

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