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How to Write an Account Manager Job Description Sample

Edited by Indeed Employer Content Team
Last updated October 8, 2025
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Indeed’s Employer Resource Library helps businesses grow and manage their workforce. With over 15,000 articles in 6 languages, we offer tactical advice, how-tos and best practices to help businesses hire and retain great employees.

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8 min read

An account manager typically works in sales, marketing, or customer relations, managing client accounts and ensuring strong business relationships. An account manager’s job description typically includes duties such as serving as the primary contact for clients, developing strategies to meet customer needs, and coordinating with internal teams to deliver solutions.

Account manager duties and responsibilities

Account managers have many responsibilities and duties, such as: 

  • Managing client accounts, addressing concerns, and ensuring customer satisfaction through regular communication
  • Identifying sales opportunities, upselling products or services, and developing strategies to expand client accounts
  • Coordinating with internal teams, ensuring timely delivery of products or services that meet client expectations
  • Preparing proposals, contracts, and reports to support business negotiations and client retention efforts
  • Analyzing account performance, tracking key metrics, and adjusting strategies to improve results
  • Resolving client issues, addressing escalations, and implementing solutions to maintain positive relationships
  • Staying informed about industry trends, competitor activities, and market changes to provide clients with valuable insights
  • Attending client meetings, networking events, and industry conferences to build relationships and expand business opportunities

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Account Manager Job Description Examples:

Example 1

Responsible for all sales activities on assigned accounts. Develop new business, maintain current business, and aid in future growth, while following up with customers and maintaining relationships. Excellent wage. Qualifications:
  • Minimum of 1-2 years demonstrated experience in sales
  • Experience in construction or interior design is an asset
  • Must possess own vehicle and a valid drivers license, travel to customer sites and other Stonex locations is required
  • Will travel to customer sites and between Stonex Granite & Quartz Inc. locations as required by Sales Manager and ManagementJob Types: Full-time, PermanentSalary: $19.00-$23.00 per hour Additional pay:
  • Commission pay
  • Overtime pay Benefits:
  • Company events
  • Dental care
  • Extended health care
  • Life insurance
  • On-site parking
  • Store discount
  • Tuition reimbursement
  • Vision care Schedule:
  • Day shiftExperience:
  • Interior design: 1 year 1 year (preferred)

Example 2

Lens Shapers Inc. is Canada’s premier full-service optical lab. We are a manufacturer and supplier of ophthalmic lenses. Established in 2008, we provide complete service solutions for opticians, optometrists, and ophthalmologists across the nation. We currently have a position open for a Sales Representative & Account Manager. Responsibilities: You will be primarily responsible to achieve sales key objectives as defined for your territory. Developing business relationships with new potential customers as well as maintaining professional relationships with existing customers will be key in order to meet your sales objectives. Your responsibilities will include:
  • Identify potential new customers and develop business relationships.
  • Maintain professional relationships with existing customers and identify opportunities to further grow business with them.
  • Attend trade shows and industry events to network with Eye Care Professionals.
  • Understand & stay up to date about new products and promote new sales programs
  • Maintain, analyze, and complete daily sales activity in the company's CRM software.
  • Travel at times including overnight stays.Qualifications:
  • Minimum of 2 years work experience in sales and optical.
  • College/University degree in Business or a related field.
  • Excellent organizational & management skills.
  • Strong communication skills.
  • Fluent in written & spoken English.This is a full-time position that includes base salary, commission pay, travel expenses reimbursement & medical and dental benefits.Job Types: Full-time, Permanent Salary: From $62,000.00 per year Additional pay:
  • Commission pay Benefits:
  • Dental care
  • Disability insurance
  • Extended health care
  • Life insurance
  • On-site parking
  • Vision care
  • Work from home Schedule:
  • Monday to Sales: 2 years (required)

Example 3

As Assistant Marketplace Account Manager, working closely with the Marketplace Account Manager, you are responsible for managing the day-to-day operations of our marketplace account, including product ranking, review and acquisition, inventory management, and Pay-Per-Click advertisements. As a young professional who can thrive in a fast-paced environment, this position allows you to learn and contribute your strengths and skills.

Responsibilities:

  • Formulate new strategies and ideas to drive product sales.
  • Review reports to determine stock availability.
  • Update cross-references and prices for listings.
  • Create product descriptions for current and new products and upload photos.
  • Manage technical components of listings and ensure 100% uptime.
  • Monitor negative reviews and make all possible efforts to increase product star ratings.
  • Keep up-to-date with marketplace seller trends and mechanisms.
  • Meeting with executives to review sales performance, and provide execution plans.
  • Resolve all marketplace-related issues and foster relationships with Marketplace Strategic Account Managers.
  • Other duties as assigned.

Competencies:

  • Post-secondary or equivalent education in business, information technology, or marketing.
  • Knowledge of Marketplace and Marketing Services.
  • Knowledge of Google Analytics or other web analytic platforms.
  • Must be fluent in English and have strong verbal and written communication skills.
  • Ability to communicate in Mandarin or Cantonese is an asset.
  • Strong ability to analyze and interpret data and make decisions based on the results.
  • Must have strong attention to detail.
  • Qualified candidates without direct experience are encouraged to apply.

Skills:

  • Cantonese and Mandarin language would be an Type: Full-time

Example 4

Gregg Distributors LP is a well established and growing industrial supplies company that has been serving Western Canadians for over 54 years. We are looking to grow our Sales team at our Langley B.C. location. Successful candidates will be hands-on individuals who have a passion for customer service, sales and aren't afraid of physical work. We offer an attractive compensation package, benefits and bonus program as well as extensive perks and incentives plus extra time off! Primary Responsibilities:
  • Identify customers’ needs and recommend valuable products
  • Sell Industrial/MRO products in an existing sales territory
  • Answer customer inquiries and advise on the use and appropriateness of goods or parts
  • Maintain a large territory of existing industrial customers
  • Adhere to company safety policiesQualifications:
  • Ability to work well in a fast-paced environment
  • Self-motivated
  • Excellent verbal communication skills
  • Capable of maintaining a professional image and enhancing customer relationships
  • Ability to effectively work independently and as part of a team
  • High level of attention to detail
  • Ability to multi-task and complete tasks in a timely mannerFront counter sales experience within an industrial industry is not necessary but is considered a definite asset.Why Work For Gregg’s? We offer many unique incentive programs that help to benefit not only the lives of our staff members, but their families as well. Here are just a few examples of what we include in our Gregg’s Employment Advantage:
  • Comprehensive benefits package
  • R.R.S.P. Plan
  • Quarterly Productivity Bonus
  • Investment/Equity opportunities
  • Employee referral program
  • Opportunity to enjoy extra time away from workJob Type: Full-timeAdditional pay:
  • Bonus pay
  • Commission pay Benefits:
  • Dental care Schedule:
  • Day to Friday

Example 5

About Us

At Miller Insurance, we promote innovation and customized personal and commercial insurance products. We believe it is our employees that drive our business and help us build great client relationships which is why we offer several avenues for growth, ongoing professional development and a competitive salary and benefits.

Job Description

We are looking for an Account Manager - Commercial Lines to join our commercial team working out of one of either our Teeswater or Clifford locations. The successful individual will be a committed team player that is capable of multi-tasking and is adaptable to change. They will be responsible for working with the Commercial Lines Producer and should have excellent communications skills. Here are some details of the position:
  • Assist producer with all aspects of servicing commercial accounts
  • Communicate with the client in person, by phone, email, text, etc. to answer all of their questions/inquiries, provide professional advice or recommendations regarding their coverage, and collect relevant information.
  • Process documentation (Certificates of Insurance, Cover Notes, Renewals, Proposals, Endorsements, In-House Policies, Invoicing, Finance, Contracts, Customer Correspondence)
  • Review and ensure accuracy of policy documentation from insurers before forwarding to the client
  • Ensure all transactions and renewals are accounted for and processed accurately and on a timely basis
  • Update client information, provide es, confirm data and coverage and record appropriate changes or adjustments
  • Answer account related questions/requests from clients, lawyers, and banks
  • Provide policy and coverage information to clients upon request or inquiry
  • Function as part of a team responsible for assisting in the collection of accounts receivable and in any other area as required.
  • Where appropriate procure a sale, normally through upgrading and bundling coverage for personal lines clients.

Qualifications:
  • Must be either have, or be willing to obtain a RIBO licence.
  • Must have exceptional customer service and communication skills.
  • Acts in a professional manner at all times and maintains a position of trust and confidentiality.
  • Acts in an open, respectful, honest and helpful manner with all team members, clients and other staff.
  • Ability to work effectively in a fast-paced environment
  • Knowledge and experience Microsoft Office Suite. Experience with the EPIC operating system an asset.

Job Type: Full-time

Schedule:
  • Monday to Location: In person

Example 6

Max Advanced Brakes is a leading supplier of automotive brake parts in North America, headquartered in Markham, Ontario. In particular, we specialize in performance brake rotors and pads and aim to provide the best product & service for our customers in Canada and the United States.

We are currently seeking ambitious, creative & capable individuals to join our growing team and be a part of the Max Advanced Brakes family.

To learn more about Max Advanced Brake please visit [website]

*What will I be doing at Max Advanced Brakes?*

  • Auto part sales experience preferred.
  • Maintain an in-depth knowledge of the product lines and services, as well as up-to-date market and product trends.
  • Generate leads and actively pursue B2B sales
  • Manage and grow existing accounts, identify and develop new business sales opportunities.
  • Develop sales goals for territory or area; manage all aspects of strategic sales initiatives for these regions.
  • Consistently meet or exceed assigned sales target.
  • Promote sales through relationship-based approach.
  • Contacting and converting prospective clients into new sales.
  • Establish and maintain relations with clients.
  • Promote and maintain the company’s brand image and identity within the marketplace.
  • Participate in trade shows and conventions.
  • Willingness to travel throughout GTA on a daily basis.
  • Some overnight travel may be required.
  • Work with various departments within Max Brakes to convert opportunities into revenue.

What is required of me?

- Experience with B2B Sales is preferred
- Experience in related sales or marketing field preferred
- Excellent verbal and written communication skills
- Preparation/participation in trade shows preferred
- Experience in dealing with prospective & established clients
- Bilingualism is an asset (English and French)
- Proven ability to work in a team based environment where teamwork is paramount

*What can Max Advanced Brakes offer you?
*
- Career growth and development
- Competitive salary and commission structure
- Flexible health benefits
- Friendly work environment where after-work outings are not uncommon!

What you need to know before applying

- Compensation commensurate with experience

Job Type: Full-time

Salary: From $60,000.00 per year

Benefits:
  • Casual dress
  • Dental care
  • Extended health care
  • Life insurance
  • On-site parking
  • Vision care
Schedule:
  • 8 hour shift
Supplemental pay types:
  • Commission 3 years (preferred)

Example 7

Account Manager, Trailer SALES Summit Trailers Prince George BC Are you looking for a challenging and rewarding career in sales? Would you like to be mentored and trained by a seasoned professional to learn the business and grow your sales territory? Earn a solid income selling heavy-duty trailers in the North Western BC.We are looking for one individual who will work out of our office in Prince George If you have a strong desire to be successful by earning the trust of your customers, this role could be a great fit. Your main responsibilities:
  • Help customers with their needs by assisting them in buying decisions
  • Prospect business from new and existing customers
  • Develop strong customer relationships
  • Negotiate terms and prepare sales es
  • Consult on custom solutions and appraise trade-ins
  • Ensure units are prepared for delivery
  • Address after-sales questions and concerns
  • Track calls and other customer interactions
  • Prepare reports for management
  • Learn, maintain, and grow your product knowledge
  • Keep up to date on competitor’s products, pricing, and offeringsWhat you need to be successful in this role:
  • Experience and enjoyment working in a sales environment with proven selling skills
  • Knowledge and experience with a CRM system is an asset
  • Background in agriculture or construction with a mechanical aptitude
  • Background in the oilfield, logging, gravel, waste transportation industries
  • Knowledge of the Trucking industry in Alberta
  • Strong communication skills and an enjoyment for relationship building
  • Strong time management skills and an action-oriented personality
  • Being open to learning something new
  • Driven and self-motivated to work independently
  • Driven and motivated to develop new customer relationships and grow a territory
  • Proficient computer skills: MS Word/Excel, email, internet, data entry
  • Valid Driver’s Licence and own vehicleWhy choose Summit?
  • Support of a sales management team and a company in business for over 15 years
  • Sales training, product knowledge clinics, and on-the-job coaching
  • Competitive base salary, commission package, and group benefits
  • Cell phone and business expense program
  • A wide range of quality products to service the Gravel, Logging, Oilfield, and Waste industries to offer your potential customer base.
  • The right blend of independence, flexibility, and guidelines to help reach your earning potentialMore about us:Summit Trailer offers quality transportation equipment, parts, and service to our customers. Headquartered in Edmonton, Alberta, we are a full service truck and trailer equipment dealer with 3 locations: Edmonton, Penticton and Prince George. We are proud to be a Canadian company with over 75 employees in the business for over 15 years. Summit Trailer is part of the DLH Group of Companies. Why not be a part of the Summit team? Apply Today! Job Types: Full-time, hour shift

Example 8

Position Description The Account Managerplays a critical role in ensuring that customer needs and issues are being met and supported via our program content and product portfolio. Customer service, value and retention is at the forefront of our principals. Reporting to the VP of Account Management, this role will provide added impact by managing the sales process, identifying cross-sell opportunities, and working to expand membership into areas not yet being fully leveraged. The position sits at an ideal focal point within the firm, providing an opportunity to work cross-functionally with the programing team while ensuring member input factors into future content. What we offer · Opportunity to influence market strategy as well as qualified lead creation. Competitive salary and bonus package, · Access to our employer-sponsored health plan, and · Supportive, collegial environment where everyone is treated as a valuable member of the team. Key Responsibilities · Manage portfolio of 60-80 of utility member accounts to exceed retention and cross-sell targets · Build relationships with key client stakeholders to ensure knowledge of their top priorities and ensure alignment with CEATI membership programs · Identify, prioritize, and pursue cross-sell opportunities by diagnosing business needs and aligning CEATI’s product portfolio with key member priorities · Provide input towards marketing strategy, timing, and campaign content · Provide input to executive leadership regarding new product opportunities based on experience with member accounts · Regularly review customer engagement and mitigate potential/current risk areas · On-board new member accounts in collaboration with program teams · Stay current on new developments in the industry and CEATI programming, including positioning against competitors Experience and Competency Requirements · Bachelor’s Degree or Equivalent · Minimum 5+ years of B2B sales or account management experience · Written and verbal communication: ability to communicate complex information clearly · Excellent interpersonal and customer service skills including the ability to work effectively with cross-functional teams · Excellent organizational skills and a keen eye for detail · Knowledge of and/or strong interest in the power industry is highly valued · Computer proficiency and the ability to accurately enter data and generate reports · Experience utilizing CRMs and sales tools required (direct experience with HubSpot, ZoomInfo, and related sales tools highly valued) About CEATI Headquartered in Montreal, CEATI is an information services platform serving the electrical utilities industry. CEATI’s core offering consists of over 20 specialized Interest Group Programs, which address mission-critical aspects of electrical operations through a variety of peer-to-peer interactions, benchmarking solutions, conferences & seminars. Our clients benefit from tremendous network effects due to our shared cost business model and have direct input into the products and services we create to support their strategic objectives. For additional information on CEATI, please visit [website] Job Types: Full-time, Permanent Additional pay:
  • Bonus pay Benefits:
  • Dental care
  • Employee assistance program
  • Paid time off
  • Vision care
  • Work from home Schedule:
  • 8 hour to Friday

Example 9

Expanding Sales Team:

We are seeking a driven and highly skilled sales executive to join our dynamic team and contribute to our ongoing success in providing digital solutions to businesses that help them increase their online presence and return on investment.

Our new Montreal West Island office specializes in offering online advertising services, such as SEO, SEM, PPC, and more, to small and medium-sized businesses. We take a consultative approach when working with clients, identifying areas where they can improve their online growth, and helping them establish a strong online presence that can be built upon over time.

A successful candidate for our sales prospecting job would possess the following abilities:

  • Strong communication and interpersonal skills
  • Proven track record of meeting and exceeding sales targets
  • Experience with cold calling and lead generation
  • Self-motivated and results-driven attitude
  • Ability to think strategically and identify new business opportunities
  • Excellent time management and organizational skills
  • Strong negotiation and closing skills

Requirements:

  • Proven sales experience and a track record of meeting or exceeding sales targets
  • Strong communication and interpersonal skills, with the ability to effectively communicate with potential customers over the phone
  • Cold calling and lead generation experience, including the ability to identify and qualify leads
  • Familiarity with sales and marketing tools and software, such as CRM systems
  • Self-motivated and results-driven attitude, with the ability to work independently and in a team environment
  • Excellent time management and organizational skills, with the ability to prioritize and manage a high volume of calls
  • Strong negotiation and closing skills
  • A good listener, ability to identify pain points and objections to close the sale.
  • A positive attitude and ability to handle rejection.

Successful candidates must be enthusiastic and dynamic. We are building a team that will not only be successful now but for years to come.

Compensation:

  • $38,000-$55,000 Base Salary plus recurring monthly commission.
  • Weekly contests and cash bonuses
  • Medical and Dental Plan offered 6 months from date of joining our team
  • Career advancement opportunities as our program grows. Team leads, management, designers, etc. Bring your talents and if you are successful, we'll find a way to shine the light on them and grow with us! Success breeds opportunity.

Apply today and a member of our team will reach out quickly to schedule an interview.

Keep in mind that only successful candidates will be contacted.

Job Type: Full-time

Salary: $45,000.00-$55,000.00 per year

Benefits:
  • Casual dress
  • Dental care
  • Extended health care
  • Life insurance
  • On-site childcare
  • On-site parking
  • Stock options
Schedule:
  • 8 hour shift
Supplemental pay types:
  • Bonus pay
  • Commission pay



Ability to commute/relocate:
  • Pointe-Claire, QC: reliably commute or plan to relocate before starting work (required)

Experience:
  • Digital marketing: 2 years (preferred)
  • relationship management or telephone sales: 5 years Location: In person

Example 10

Account Manager

With an expansive growth strategy in play, National Shunt Service LTD (NSSL) is looking to expand our team. NSSL is hiring an Account Manager to ensure the needs our customers are met, and to create long-term, trusting relationships with our customers as well as develop new business from existing clients and actively seek new sales opportunities. This will be a flexible (hybrid) position located in our Vaughn office reporting into the US. The incumbent can expect Travel within Canada and to the US.

Who will succeed in this role:

You are curious by nature. You’re a self-motivating and a strategic thinker with a high EQ who loves to help solve problems. You thrive in a fast-paced setting and aren’t afraid to wear a few hats and try new things. You work best in a creative and collaborative environment. You’re a person who understands the value of accountability and likes to be part of a team.

Main Responsibilities:

  • Strategic management of assigned accounts to ensure overall account performance including client satisfaction, risk management, contractual obligations, sales growth and financial performance and profitability.
  • Actively sells additional services to existing clients and new business leads
  • Facilitates contract renewals, scope changes, rate increases adjustments etc.
  • Partner with Operations to deliver outstanding client relations
  • Through strategic management, successfully promote, and maintain a positive work environment and external customer relationships to improve customer engagement, and sales.
  • Research, collect and prepare all data for Statement of work and Proposals.
  • Score and present Request for Proposals to Leadership and Operations
  • Build and maintain a Request for Information Answer Key
  • Communicates with internal departments and team to provide exceptional service, provide trouble free account operation, and identify and resolve problems or issues
  • Prepares and delivers the Strategic Client Reviews, annual account assessments, and preparing and presenting final presentation, etc
  • Prepare and deliver various reports to Leadership
  • Assist in developing the Operation team’s client relations skills
  • Proactively performs industry and market trend reviews
  • Maintains professional business network
  • Other duties as required

Qualifications:

  • Post-secondary education in Business/Marketing or equivalent experience
  • A minimum of 5 years of multi account experience
  • Experience in 3rd party logistics or transportation an asset
  • Self motivated and results oriented
  • Exceptional interpersonal, communication, presentation and relationship management skills
  • Strategic planning and analytical skills
  • Strong Business acumen
  • Strong negotiations skills with the ability to “close the deal”
  • Outstanding customer service/client engagement skills
  • Capacity to successfully manage multiple tasks simultaneously in a fast-paced environment
  • Proficiency with CRM

ABOUT NSSL

National Shunt Services Ltd. (NSSL) is family-owned and operated company, with a strong set of beliefs and values. With over 25 years of experience providing innovative yard management services, NSSL executes a total yard management program agile enough to support any type of warehouse, manufacturer or cross-dock operation in North America. We call it shunting but you may know it as shuttling, spotting, hostling or switching.

Our turnkey solution allows us to manage in excess of 400,000 shipment movements per month for some of the leading name brand manufacturers and major retailers in North America. All of this in an effort to improve the key performance objectives of a distribution’s operation while reducing your overall operating costs. Having an efficient and measurable yard operation is imperative to optimize supply chain performance.

We consistently strive to be the supplier and employer of choice through various offerings:

  • Improved productivity
  • On-demand visibility / tracking to workflows and equipment
  • Late model, well maintained yard trucks; optimizing driver comfort and minimizing downtime
  • Dynamic scheduling, adjusted for seasonality and shifts in demand
  • Unparalleled SeeMe™ safety and quality program
  • Full account management program that includes operational scorecards and metrics

Join our award-winning team and kickstart your professional growth! NSSL is an industry-leading total yard management services provider. We work with a diverse range of customers across North America. With a well-maintained fleet, a people-first culture, and a roll-up-your-sleeves approach, we help our people and our customers achieve their goal

EQUAL Opportunity Employer

Equal Employment Opportunity has been, and will continue to be, a fundamental principle of NSSLs, where employment is based upon personal capabilities and qualifications without discrimination because of race, color, religion, sex, age, national origin, disability, or any other protected characteristic as established by law.

Upon Request, NSSL will provide accommodation to a job applicant with a disability during its recruitment, assessment and selection process.

Job Type: Full-time

Schedule:
  • 8 hour shift
  • Monday to Location: In person
Our mission

Indeed’s Employer Resource Library helps businesses grow and manage their workforce. With over 15,000 articles in 6 languages, we offer tactical advice, how-tos and best practices to help businesses hire and retain great employees.

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What does an account manager do?

An account manager typically builds and maintains client relationships to increase business growth and ensure customer satisfaction. They often serve as the primary contact for clients, addressing concerns, identifying sales opportunities, and coordinating with internal teams to deliver solutions. Their primary responsibilities frequently include developing strategic account plans, preparing contracts, and analyzing account performance to optimize results. They may also resolve client issues, implement retention strategies, and stay informed about market trends. They aim to expand business opportunities by networking and attending industry events. Strong communication, problem-solving, and negotiation skills can help them grow long-term partnerships and achieve company goals.

Account manager skills and qualifications

Account managers typically require specific hard and soft skills to perform their jobs effectively, including:

  • Being adept in customer relationship management software, such as Salesforce, HubSpot, Zoho CRM, or Pipedrive
  • Strong negotiation and sales skills to drive business growth and client retention
  • Building and maintaining long-term client relationships through effective communication
  • Analytical thinking and attention to detail for tracking account performance and market trends
  • Problem-solving and conflict-resolution skills to address client concerns and maintain satisfaction
  • Adaptability and strategic thinking to identify opportunities and adjust business approaches
  • Excellent presentation and interpersonal skills for client meetings and networking events
  • Proficiency in contract management and business development strategies to support company objectives

Account manager experience requirements

Applicants generally require a bachelor’s degree in business administration, commerce, economics, or a related field to become an account manager in Canada. Employers may prefer candidates with industry-specific experience and certifications, like the Certified Financial Planner (CFP) designation for financial services roles. While many employers prioritize candidates with practical experience in account management or sales, some value fresh perspectives and invest in mentorship programs to support the growth of early-career professionals. These mentorship initiatives might include ongoing training, workshops, and skill development opportunities, facilitating the transition from academic learning to professional practice.

Account manager education and training requirements

A certified account manager typically requires a bachelor’s degree in business administration, commerce, economics, or a related field. Some employers may also require industry-specific certifications, such as the Certified Financial Planner designation for financial services roles. Since the account manager’s title doesn’t have specific regulations in Canada, provinces and territories may not require special licences.

Account manager salary expectations

According to Indeed Salaries, the average salary for an account manager in Canada is $67,770 per year. Salaries may vary based on location, experience, and company.

Job description samples for similar positions

If an account manager is not exactly what your business needs, consider these relevant job descriptions:

Account manager job description FAQs

What should you look for in an account manager job resume?

An account manager resume often highlights sales and relationship management skills, industry experience, and proficiency in CRM software. Relevant qualifications can include a degree in business or a related field and strong negotiation, communication, and problem-solving abilities. Certifications in sales or customer relationship management can also be beneficial.

Who reports to an account manager?

Account managers typically don’t have direct reports but may oversee junior account executives, sales coordinators, or customer support representatives. They frequently report to a sales manager, director of account management, or a senior executive, depending on the organization.

What is the difference between an account manager and an account coordinator?

An account manager generally focuses on building and maintaining long-term relationships with clients, ensuring their needs are met and identifying growth opportunities. On the other hand, an account coordinator typically supports account management teams by handling administrative tasks, coordinating communication, and ensuring the smooth execution of projects. 

What are the key responsibilities in an account manager job description?

An account manager’s key responsibilities can include managing client accounts, developing long-term relationships, and ensuring customer satisfaction. They’re also responsible for identifying sales opportunities, coordinating with internal teams to deliver solutions, and tracking account performance to ensure client retention and business growth.

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Account Manager job description FAQs

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