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Banquet Server Job Description: Top Duties and Requirements

A Banquet Server, or Waiter, is employed by a banquet hall or other venue to serve food and drink to patrons. Their duties include being responsible for their assigned table tasks, completing prep work such as setting up buffet stations, and cleaning up after patrons at the end of their shift.

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Banquet server duties and responsibilities

There are a variety of duties and responsibilities that a banquet server may have, depending on their level of experience and the needs of the company, including:

  • Preparing tables, serving stations, or buffet tables for service
  • Running food from the kitchen to the tables
  • Serving food and beverage to guests at their tables or at serving stations
  • Creating a pleasant atmosphere for dining and entertainment
  • Communicating with colleagues to ensure a smooth event
  • Providing bar service to guests, including cash and credit services
  • Cleaning up after events and aiding in inventory
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Banquet Server Job Description Examples:

Example 1

TITLE � Banquet Server

Status � Seasonal

Reports TO � Outlets Manager and Director, Food and Beverage

Description:
  • Responsible for providing exceptional, courteous, and prompt service to all guests, to ensure the complete �Eagles Nest experience�
  • Work scheduled shifts and coming to work with uniform and all the tools required to perform duties.
  • Highest standard of custom service
  • Ensure prompt service and attending to the needs of the guests
  • Set up and tear down banquet hall (refer to Banquet Event Order floor plan)
  • Ability to know when not to serve guests who have exceeded the legal alcohol limit
  • Move chairs/tables/stages
  • Set tables fully (refer to Banquet handbook)
  • Sort and put linen away
  • Assist fellow co-workers with severing, clearing tables and covering breaks
  • Ensure all garbage and recycling is taken to Refuse House and dirty plates and cutlery taken to dish pit and dirty linen to Receiving Bay
  • Ensure kitchen servery is cleaned and restocked at end of shift
  • Ensure banquet equipment is running/working efficiently and notifying manager on duty if there are any problems
  • Perform and execute any other duties requested by your Food and Beverage Management Team
  • This position is classified as safety sensitive, defined in accordance with our fit for duty program

    Qualifications:
  • Smart serve certified
  • Good understanding of food and beverage industry
  • Computer skills - Jonas experience preferred

    Additional Assets:
  • Team player
  • Strong organizational skills
  • Knowledge of food service
  • Guest Service Oriented
  • Strong interpersonal skills

    Job Types: Full-time, Part-time, 1 year (preferred)

    • Example 2

    The Delta Hotels by Marriott � Dartmouth is proud of the reputation it has earned for delivering exceptional customer service. Since opening under the Delta flag, our hotel has consistently been ranked as one of the top five Delta hotels throughout the world for overall guest satisfaction. In each of our departments, our team shares a common goal � providing an exceptional customer experience in a clean, comfortable environment. We have consistently aspired to build a team of the best hospitality professionals in our market, offering training and benefits programs that continue to make us an employer of choice. If you are committed to providing exceptional customer service and want to join a team that shares this common goal, the Delta is presently seeking Banquet Servers.

    Employee Benefits:

  • Eligible for $500 signing bonus upon completion of probationary period.
  • Payment for on call shifts even when you are not called in.
  • Eligible for shift premiums based on hotel capacity.
  • Access to our employee development/education reimbursement program.
  • Company scholarship program for employees and family members.
  • Flexible work schedule.
  • One earned day off every two months based on attendance.
  • 50% reimbursement of monthly transit pass.
  • Eligible for $500 payments through employee referral program
  • Daily staff meals
  • Extended Health and Dental
  • Opportunity to participate in company RRSP program
  • Marriott�s Employee travel program

    Reporting to the Food and Beverage Manager and Outlets Supervisors, the banquet server will be responsible for ensuring guest and associate satisfaction while maintaining hotel standards.

    The ideal candidate is a motivated, high performance team player, with strong work ethic and the ability to excel in a fast-paced environment. You must be highly organized, have great attention to detail, possess excellent verbal / written communication skills and have the proven ability to plan and prioritize. The desire to deliver exceptional service to our hotel clients is fundamental to success. Previous hotel banquet experience is considered an asset.

    Our values are shaped by responsible leadership, collaboration, integrity and accountability. Our employees are integral to our success and, because of this, we greatly value our team and recognize their contributions and importance. If you recognize similar values in yourself, we encourage you to apply by submitting your resume.

    While we thank all applicants only those selected for an interview will be contacted. Park Place Centre Limited is an equal opportunity employer.

    Job Types: Full-time, Part-time

    Benefits:
  • Commuter benefits
  • Company pension
  • Dental care
  • Discounted or free food
  • Employee assistance program
  • Extended health care
  • On-site parking
  • Paid time off
  • Vision care
    Schedule:
  • 8 hour shift
  • Weekend availability
    Supplemental pay

    • Example 3

    Courtyard Prince George is recruiting for several Banquet Servers to join our growing team! We offer a wide array of in-house catering services including business and social events. The Banquet Server ensures the appropriate set up of meeting rooms or functions as well as assisting and serving food and beverage to guests.

    Essential Duties AND Responsibilities:

  • Set function space as per instructions on Banquet Event Orders
  • Set tables with linen, dishware and flatware
  • Greet guests in a cordial manner as they arrive
  • Carry food trays to the tables
  • Ensure that food is replenished in a quick manner
  • Deliver beverages as per guests� instructions
  • Anticipate guests� needs continually and fulfill them appropriately
  • Clear dishes, flatware and reset the space once the event has ended
  • Adheres to provincial liquor control laws
  • Adheres to food safety regulations, hygiene and brand cleanliness standards
  • Follow direction of Banquet Manager or Banquet Captain
  • Other duties as required

    Qualifications AND SKILL Requirements:

  • This position requires the selected candidate to have an open and flexible availability including weekdays, weekends, early mornings and evenings
  • Serving It Right Certification
  • Bartenders must have 2 years� experience and be knowledgeable in mixed drinks
  • Ability to work in a fast paced and multi-tasking team environment
  • Great conversational skills and teamwork abilities
  • Positive outlook and outgoing personality
  • Previous banquet serving experience or related experience is considered an asset

    Job Types: Casual, Seasonal

    Schedule:
  • Evenings
  • Evening shift
  • Every Weekend
  • Holidays
  • On call
  • Overtime
  • Weekend availability
    Supplemental pay types:
  • Tips

    Ability to commute/relocate:
  • Prince George, BC: reliably commute or plan to relocate before starting work Location: One location

    • Example 4

    We cater to corporate, social and communal events with an emphasis on exceptional weddings and corporate events.

    Palacio Event Centre, Mississauga is looking for a Supervisor/Server/Bartender responsible for Food & Beverage Service to out guests and promoting our brand. This candidate must work well with others in a collaborative atmosphere and relate well with clients to foster a positive experience. The ideal candidate must be adaptable and maintain a professional and polished demeanor along with wide food and beverage knowledge. This candidate must also understand the importance of, and promote, the Company�s Mission, Vision and Values.

    As a valuable member of our Events team, you will deliver food and beverage service to our guests at all times by living our Visions and Values.

    � Set up banquet room as per the requirements for service.

    � Prepare for service; polish cutlery/glassware, prepare mise en place etc.

    � Assist with food preparation before and during the event

    � Serve appetizers and plated dinners to guests, and buffet style service.

    � Deliver food from the kitchen to the banquet hall in a timely manner.

    � Assist with post event clean up, inventory, food storage and tear down.

    � Work in compliance with the provisions of the Occupational Health & Safety Act.

    � Perform all other duties as assigned.

    Qualifications
  • Smart Serve certification required
  • You possess a high school diploma

    About you:

  • Are 18 years or older
  • Able to handle high-stress situations
  • Strong communication skills for discussing with colleagues and guests
  • Must be available to work a variety of shifts including days, afternoons, evenings, weekends and holidays
  • Reliable transportation for late nights
  • Knowledge of catering best practices

    Job Types: Full-time, Part-time, Casual
    Part-time hours: 40 per week

    Salary: From $15.00 per hour

    Additional pay:
  • Overtime pay
  • Tips
    Schedule:
  • 10 hour shift
  • 8 hour shift

    Ability to commute/relocate:
  • Mississauga, ON: reliably commute or plan to relocate before starting work (required)

    Experience:
  • serving: 1 year start date: 2022-06-30

    • Example 5

    � Lay applicable table linen.

    � Set dishes/china and silverware accordingly.

    � Prepare coffee/tea station and fill water pitchers to be placed on table.

    � Prepare items to be placed on table when guests arrive i.e. salt and pepper, sugar bowls, rolls and butter, salad dressing, etc.

    � Serve meals to guests ensuring ladies are always served first.

    � Provide information to guests about meal to be served.

    � Attend to any guests with special needs and inform the kitchen of any dietary requirements.

    � Refill water and other beverage glasses as required.

    � Clear tables throughout meal return dishes/cutlery to kitchen.

    � Perform opening and closing procedures as required.

    � Assist in keeping the banquet facilities neat and tidy at all times.

    � Bring any customer concerns/suggestions to the attention of the Supervisor/Manager immediately.

    � Ensure all safety regulations are implemented and followed.

    � Ensures the highest level of customer services for guests at all times.

    � Professionally represents the Americana and the F&B department at all times.

    � All other duties as assigned by Banquet Manager.

    � Prepare alcohol and non-alcohol beverages.

    � Interact with customers, take orders and serve beverages to guests in accordance with Provincial Liquor Control laws.

    � Assess guests� needs and preferences and make recommendations.

    � Check guests� identification and confirm it meets the legal drinking age.

    � Operate cash register, collect and process payment for beverages.

    � Clean glasses, utensils and bar equipment.

    � Balance cash receipts.

    � Assist in keeping the banquet facilities neat and tidy at all times.

    � Bring any customer concerns/suggestions to the attention of the Supervisor/Manager immediately.

    � Ensure all safety regulations are implemented and followed.

    � Ensures the highest level of customer services for guests at all times.

    � Professionally represents the Americana and the F&B department at all times.

    � All other duties as assigned by Banquet Manager.

    Professional Qualifications:

    � Must have a minimum 2 years of experience bartending and serving

    � Must have Smart Serve Certification

    � Some High School

    Personal Qualities:

    � Must have excellent communication skills, interpersonal skills and team-building skills

    � Must be self-motivated and have excellent time management skills

    � Knowledge of food, wine and related beverages

    � Ability to stand and walk for long periods of time

    � Ability to carry up to 15 pounds

    � Work safely in a fast-paced environment

    � Honest and trustworthy

    The Americana Conference Resort & Spa is an equal opportunity employer committed to inclusive, barrier-free recruitment and selection processes and work environments. We will make reasonable accommodations for the needs of applicants under the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the recruitment and selection process. Please advise the Human Resources Department to ensure your accessibility needs are accommodated throughout this process.

    Job Types: Part-time, Casual

    Salary: From $15.00 per hour

    Additional pay:
  • Tips
    Benefits:
  • Company events
  • Discounted or free food
  • On-site parking
  • Store discount
    Schedule:
  • Holidays
  • Monday to availability

    • Example 6

    Langdon Hall is one of 12 properties in Canada recognized by Relais & Ch�teaux for a standard of excellence. Only one hour from Toronto and 90 minutes from the Niagara area, Langdon Hall is a place for those who admire beautiful things and timeless experiences. The hotel offers 60 luxurious guest suites, a full-service spa, outdoor swimming pool, a Five-Diamond award-winning restaurant with elegant reception rooms, and gorgeous event rooms for weddings, conferences and special events. Surrounded by 75 acres of Carolinian Forest, Olmsted designed gardens, manicured lawns and cultivated displays of colour, Langdon Hall is a place where time seems to stand still.

    As much as our unique property and associations appeal to our guests, it is our staff that truly make Langdon Hall a luxurious escape. Regardless of the position in which they make their mark, our staff are dedicated to providing exemplary service and are considered leaders in hospitality.

    Achieving our evolving objective to provide exceptional surroundings and service for our guests resulting in a visit to our unique property which consistently exceeds expectations requires skilled and motivated staff.

    We currently seek highly motivated full-time and part-time Banquet Servers to join our dynamic team.

    The Banquet Server is responsible for executing events, such as company holiday functions, large and small corporate events, weddings, trade shows, dinners, lunches, meetings and conferences, in accordance with the Banquet Event Order. Must be able to accommodate changes in a professional and positive manner.

    In addition to having the right qualifications, this staff member embodies the qualities that are most important to our company:
  • A genuine desire to provide caring hospitality to our guests and our staff
  • Inspirational leadership
  • Strong work ethic
  • Takes responsibility
  • Integrity
  • Empathy
  • Exceptional self-awareness and desire to learn and grow
  • Clear communicator
  • Unparalleled accuracy and attention to detail

    Duties and Responsibilities
  • Provide a consistently exceptional experience for all guests
  • Offer guests knowledgeable, personalized service
  • Ensure excellence by maintaining a positive and committed �Do Whatever It Takes� attitude
  • Participate in staff education plans, including on?the?job training
  • Maintain acceptable attendance record
  • Meet Health & Safety requirements
  • Be a personal representation of the service and overall hospitality of the staff of the property
  • Exceed the expectations of internal and external customers
  • Set up and tear down a wide variety of events such as company holiday functions, large and small corporate events, weddings, trade shows, dinners, lunches, meetings and conferences.
  • Execute the Banquet Event Order (BEO) according to the specifications for the event. At times move, unstack and set up chairs and tables, place covers on chairs or move and lift equipment such as a rack of dishes, chaffing dishes, stage pieces, risers and table carts.
  • Set up meeting rooms, replenish refreshments, remove food and re-stock the inventory as required
  • Serve meals as required, following fine-dining and Relais & Chateaux standards
  • Maintain the appearance of event rooms, including table linens, napkins, silverware, table setup, centerpieces, menus and perform closing duties
  • Perform other duties as required

    Minimum Knowledge and Skills Required
  • Minimum 1 year in food & beverage role
  • Smart Serve certified, required
  • Ability to communicate with, understand, empathize with, work with and be tolerant of guests, peers, supervisors, and other outside contacts
  • Ability to read, write, communicate and comprehend verbal and written instructions in English
  • Ability to be accurate, concise, detail oriented and make independent decisions
  • Ability to maintain confidentiality
  • Effective time management skills to organize and prioritize workload

    Work Conditions and Physical Requirements
  • Able to lift 50+ lbs as required.
  • Able to stand, walk, carry, reach and lift for extended periods.
  • Able to work a flexible schedule including nights, weekends, and holidays.

    Must have own transportation and be eligible to legally work in Canada.

    We appreciate your interest in Langdon Hall but only those selected for an interview will be contacted.

    Langdon Hall welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

    Job Types: Full-time, Part-time, Permanent

    Salary: $15.00 per hour

    Additional pay:
  • Overtime pay
  • Tips
    Benefits:
  • Company events
  • Dental care
  • Discounted or free food
  • Employee assistance program
  • Extended health care
  • Life insurance
  • On-site parking
  • Paid time off
  • Store hour shift

    • Example 7

    *Career FAIR*
  • Outstanding customer service skills
  • Written and verbal communication skills
  • Basic math skills and the ability to keep track of customer tabs
  • Food safety and preparation skills including an understanding of how viruses and bacteria can spread
  • Mixology or the ability to make traditional cocktails and create new ones
  • Familiarity with local liquor laws and the ability to enforce them
  • Collecting payments from customers
  • Operating point of sale terminals and providing bills to customers
  • Cleaning the bar and the area around it
  • Operating blenders, coffee makers, ice cream makers, and other equipment
  • Washing glassware and bar utensils
  • Monitoring bar inventory and ordering supplies and ingredients when needed
  • Ensuring compliance with federal, provincial or territorial liquor and food safety regulations

    Work Remotely
  • No

    Job Types: Part-time, Permanent

    Salary: $15.00-$20.00 per hour

    Additional pay:
  • Tips
    Benefits:
  • Discounted or free food
  • On-site parking
    Schedule:
  • 10 hour shift
  • 8 hour shift
  • Day shift
  • Monday to Friday
  • Night shift
  • Weekend availability

    Experience:
  • serving: 2 years 2 years (required)

    • What does a Banquet Server do?

    Banquet Servers are members of the wait staff for a food and beverage organization. They are often employed by a larger venue or banquet hall that hosts private and public events. These could include weddings, corporate functions and dinners, and other large-scale events. A Banquet Server will work in collaboration with their colleagues to provide the best service to customers.

    Banquet Server skills and qualifications

    A Banquet Server should have strong customer service skills. They may also have previous cocktail and bartending qualifications. Some other skills and qualifications may include:

    • Ability to handle high-stress situations
    • Strong communication skills for discussing with colleagues
    • Comfortable rapport with guests in a friendly and professional manner
    • Reliable transportation for late nights
    • Knowledge of catering best practices
    • Understanding of food and beverage health and safety requirements

    Banquet Server experience requirements

    Banquet Servers may have a variety of experiences that could include previous banquet service experience at other venues, which could vary in size depending on the function being held. Others may have worked in a restaurant or bar setting. It would also be beneficial to look for resumes that indicate experience in fast-food environments or in other customer service roles, such as retailers, as this would show proven capability in handling customers in a fast-paced and demanding environment. A minimum of one year in a customer service oriented role would be ideal.

    Banquet Server education and training requirements

    A Banquet Server will display an interest in food and beverage, and may have certifications that show this. Having a Smart Serve certification for alcohol or a Food Handlers certification would be beneficial. Additionally, a high school diploma or equivalent would be an average education level for a Banquet Server, but some may have college or university experience. Other training that may be useful could include bartending or sommelier courses.

    Banquet Server salary expectations

    According to Indeed Salaries, the average salary for a Banquet Server is $14.84 per hour. This will vary depending on the employer, the experience of the candidate, and the location of the banquet hall.

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    Banquet server job description FAQs

    What is the difference between a Banquet Server and a Restaurant Server?

    A Banquet Server provides food and beverage service to a venue or banquet hall for large events. Their duties may include setting up the banquet hall or performing other tasks for the venue or catering company. A Restaurant Server, on the other hand, provides service to the patrons of a restaurant or food establishment.

    Who does a Banquet Server report to?

    A Banquet Server will often report to the Food and Beverage Manager of a catering company or banquet hall. This will depend on the type of company they work for. It may be possible that a Banquet Server will report to a team lead who is the liaison between Servers and the Food and Beverage Manager.

    What should you look for in a Banquet Server resume?

    A good Banquet Server resume will be clear and concise. It will be straight to the point and showcase a candidate’s prior experience and why it is relevant. A resume with direct experience in banquet service would be an asset. Those with certifications specific to food and beverage will also stand out among others.

    What type of hours do Banquet Servers work?

    Banquet Servers need to be flexible in their working hours as most events and functions occur on evenings and weekends. They should be expected to work between eight to 12 hours a shift, with Thursday through Saturday often being the most popular days. They may be expected to arrive early in the day to take care of logistics and leave late in the evening after cleaning is complete.

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