What does a Hotel Manager do?
Hotel Managers supervise staff members such as Porters, Valets, Cooks, and Cleaners. They train new employees, create employee schedules, and ensure that everyone follows their budget. They often communicate with subcontractors like laundry or cleaning services, and they negotiate with vendors to reduce expenses and increase profits. Hotel Managers also schedule regular maintenance and approve expenditures such as giving refunds or making repairs. Depending on the size of the hotel, they may help other employees when needed, helping guests check-in and telling people about events or attractions that they can enjoy in the area.
Hotel Manager skills and qualifications
Successful Hotel Managers can work with a wide variety of people and personalities. They’re professional and polite, and they can build strong relationships with employees and guests. Top skills and qualifications for Hotel Managers may include:
- Outstanding customer service skills
- Excellent written and verbal communication skills
- Understanding of hotel pricing and billing
- Basic math skills
- Ability to keep track of a variety of small details
Hotel Manager experience requirements
Most Hotel Manager jobs require at least one or two years of hotel management experience. Candidates with additional experience in the hospitality industry as Concierges or Front Desk Agents are assets. Candidates with management experience in other hospitality sectors are also good candidates.
Hotel Manager education and training requirements
Most Hotel Manager jobs require a university degree. A degree in hotel management or a similar subject in an asset. On-the-job training is usually needed as well.
Hotel Manager salary expectations
According to Indeed Salaries, the average salary for a Hotel Manager in Canada is $50,861 per year. Individual pay levels depend on experience and education levels, the location, and the company.
Job description samples for similar positions
If a Hotel Manager isn’t exactly what your business is looking for, some job description samples that could satisfy your company’s needs include: