What does a Brand Ambassador do?
Brand Ambassadors develop and maintain a company’s image by interacting with prospective and existing customers and building interest in the brand. They promote products and services through face-to-face and online interactions, often hosting events and social media campaigns. They sometimes hand out free samples or host training sessions to teach people about the company and what it offers. They build trust and get customers excited about the product or service they’re promoting.
Some Brand Ambassadors work freelance and promote products for several clients. Those who promote products on their personal social media channels need a significant online following. They’re sometimes paid a set fee per campaign or provided with free products in exchange for promotion.
Brand Ambassador skills and qualifications
As the face of the company, Brand Ambassadors require in-depth product knowledge, interpersonal skills, and strong communication skills. Candidates need to be outgoing, love interacting with and meeting new people, and be able to build rapport with customers quickly. Brand Ambassadors are creative and passionate about the company’s products and services. Other skills and qualifications necessary for a successful Brand Ambassador include:
- Strong organization and time management skills
- Ability to adapt quickly
- Problem-solving skills
- Exceptional leadership skills
- High level of professionalism
- Marketing and presentation skills
- Ability to work independently
- Quick learning in fast-paced environments
Brand Ambassador experience requirements
As Brand Ambassadors spend so much time building relationships with customers, look for candidates with customer-facing experience. They need an understanding of marketing, advertising, and analysis metrics like SWOT Analysis and Google Analytics. Brand Ambassadors who promote products via social media need experience building and engaging with an audience. Candidates who have worked in sales, marketing, planning, and customer service roles are well-qualified.
Brand Ambassador education and training requirements
Brand Ambassadors generally need a high school diploma or GED. Candidates with an associate or bachelor’s degree in marketing, advertising, business or a related field are well-prepared for the role. Look for candidates who have specializations in social media marketing, digital marketing, or market research. Some products, like energy drinks or fashion lines, suit Brand Ambassadors who are still in school as they can connect with the target demographic easily.
Brand Ambassador salary expectations
According to Indeed Salaries, average pay for a Brand Ambassador in Canada is $18.41 per hour. However, salaries depend on location, experience, and the company.
Job description samples for similar positions
If a Brand Ambassador is not what you are looking for, some job descriptions that may be a better fit include: