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Merchandiser Job Description: Top Duties and Requirements

A Merchandiser is responsible for ensuring that a brand’s offerings get distributed to all the brand’s stores and that stock is always available. Their duties include boosting sales by creating displays for merchandise and promotions that drive business into the brand’s stores, providing customer service to retail store employees, and helping handle customer service or clerical issues with clients.

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Merchandiser duties and responsibilities

Merchandisers play an important role in the operation of retail chain stores and outlets, working between the manufacturers and the retail outlet owners. Key responsibilities for a Merchandiser may include:

  • Finding the best locations within each retail outlet and positioning products in an appealing way
  • Removing damaged, expired, or unsuitable products from circulation
  • Tracking sales to monitor product popularity
  • Creating promotions and discounts for particular products
  • Conducting focus groups, research, interviews, and surveys to determine viability of specific products, product development, and gaps in the market
  • Advocating for removing products that have not gained market popularity
  • Maintaining relationships with stakeholders to promote the brand
  • Conducting competitor analysis to stay ahead of the market
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Merchandiser Job Description Examples:

Example 1

Sales Executive - Merchandiser - (Driver) Toronto, ON

Job Overview

Vibrant Marketing is a leading company in our industry. As a result of our business expanding, we are now hiring several Sales Representatives/Driversto help us continue to grow in a new channel. If you're excited to be part of a winning team, Vibrant Marketing is a perfect place to get ahead. This is a contract position with a future option for FT based on the success of the initial phase. The Brand is a global Highly recognizable brand and will be exciting for everyone to be a part of this community and business opportunity

Job Description

Our client is a best-selling global brand, and we have secured this opportunity to provide new growth in Emerging channels. We will win by achieving great success, by providing great service, through great people! If you are an energetic, enterprising individual who is driven to succeed, you may be the person we are looking for.

As a Route Sales Representative for the GTAloading out of our warehouse Location (TBD), you will be responsible for achieving your sales targets by developing and maintaining your customer base through aggressive outside sales and account management. This includes identifying and securing new accounts with maximum exposure of our product by providing refrigerated options, as well as identifying and cold calling potential new accounts. You will be supported by several incremental selling approaches to accelerate your ability to win!

You will also be involved in a number of hands-on activities, including loading product on to the route sales van, managing your inventory, bringing product into your accounts, merchandising displays, and executing the merchandising standards of our Client. Team members must feel comfortable lifting upwards of 50 pounds.

We expect our Route Sales Representatives to have a strong work ethic and results driven attitude. We expect a strong professional image and the ability to communicate effectively with all levels of staff and customers.

This is a contract position to start, during the Pilot phase with and opportunity to grow into a FT role where we will offer a competitive salary, benefits, and bonus packages:

Full-time hours (Monday to Friday, 6:00am-7:30am start times, times may vary)

Skills and Qualifications

� High school diploma or GED

� 2-3+ years experience in a selling role

� Drivers must have a valid G drivers license, and an excellent driving record.

� Outgoing and confident

� Able to carry on a detailed selling conversation and approach

� Proficient knowledge of GTA and routing capabilities

� Excellent problem-solving skills and leadership qualities

� Ability to work with all levels of company

Please note, only candidates selected for an interview will be contacted. If selected for an in-person interview, all applicants will be required to submit a recent drivers abstract (within 30 days). Subsequently, any offer of employment will be conditional upon a background check, including a criminal record and credit check and driving references (if applicable).

Job Type: Full-time

Benefits:
  • Flexible schedule
    Schedule:
  • 10 hour shift
  • 8 hour shift
  • Day shift
  • Every Weekend
  • Monday to Friday
  • Morning shift
  • Overtime
    Supplemental pay types:
  • Bonus pay

    Application question(s):
  • Background check, including a criminal record and credit check will required

    Education:
  • Secondary School (preferred)

    Experience:
  • sales: 3 years (preferred)
  • driving: 3 years (preferred)

    Licence/Certification:
  • Driver's license (required)
  • recent drivers abstract (preferred)

    Shift availability:
  • Day Shift (required)

    Willingness to travel:
  • 75% Location: On the road

    • Example 2

    Our Opportunity:Rainbow Greenhouse supplies indoor and garden plants to retailers in Western Canada and North Western US. We are seeking highly motivated and hard-working individuals to merchandise our product at the Red Deer Walmart Locations. With this position, you can be proud of what you do. Potential to grow with the company.

    Job Summary:Merchandisers are responsible for the care and presentation of the live goods in the local retail stores and restocking product. Successful merchandisers work hard, know that details matter, follow directions easily and completely, and are self-motivated. Merchandisers are responsible for the visual display and integrity of our products as well as pricing and inventory management.

    Key Attributes:

    � Must be a team player- open to working with all members of the team.

    � Positive attitude- approach all situations with a positive attitude!

    � Own it � complete your job from start to finish making sure when it�s handed off, it has been approached with 100% effort.

    Responsibilities include but not limited to:

    1. Physical work- able to lift 50lbs

    2. Ability to push/pull and reach

    3. Unloading carts of product onto tables and/or carts

    4. Pricing appropriately if required

    5. Reporting inventory needs to supervisors

    6. Merchandise displays according to Rainbow merchandising standards

    7. Ability to be on your feet for long periods of time

    8. Self-driven, prioritize time and duties

    9. High energy level

    10. Ability to work in a fast-paced environment

    11. Attention to detail

    12. Ability to work independently

    Qualification Requirements

    � Smart phone required, regular usage (email/phone/photos, etc) phone allowance provided after probation period

    � Personal and reliable vehicle (visiting multiple locations in a day) with mileage reimbursement

    � Safety-toed shoes required (steel or composite) for duration of shift

    Preferred Skills

    Excellent people skills, adaptability, self-directed, organizational skills, problem solving, physically capable of manual labour.

    8 - 12 hrs a week

    Job Types: Part-time, Permanent

    Salary: $16.00-$18.00 per hour

    Benefits:
  • Casual dress
  • Flexible schedule
    Flexible Language Requirement:
  • French not Location: On the road

    • Example 3

    We are currently recruiting for an independent contractor to fill the role of �RetailVisual Merchandiser' in Rosem�re, QC area. To complete service calls in the Marks Work Warehouse, and other Retailers.

    This opportunity offers flexible part-time hours (no weekends or evenings) throughout the week (Monday through Friday) with the ability to make your own schedule. Our average servicing is a minimal hour a month so this opportunity would be fantastic for professional visual merchandisers who already service in these local stores for Levi's.

    Primary Responsibilities Include:

  • Complete merchandising service calls in assigned store or territory as assigned

  • Set product to and maintain Plan-o-grams, participate in special events and store openings, install signage and all other merchandising servicing as required by our vendors

  • Manage itinerary of various service calls meeting deadlines for all assigned work

  • Complete and submit online reports and pictures through the Powerhouse website in a timely manner

    The ideal candidate will possess the following:

  • 6 months � 1-year visual merchandising experience in a retail environment

  • Must be solution-focused, self-motivated, reliable, and work well independently

  • Strong written and verbal communication skills and an absolute must, accompanied with excellent reporting and organizational ability

  • Reliable vehicle/transportation, computer/laptop/tablet with internet access, digital camera/smart phone

    We welcome visual merchandisers who already have monthly visits with these Walmart(s) and are looking to increase their total service hours for their existing contracts.

    We are interested in speaking with anyone who would be interested in this contract opportunity, who has the visual merchandising experience, or has worked in a retail environment looking to join the Powerhouse fleet and make some extra self-employment income each month.

    Powerhouse is a well-respected, Canadian-grown fashion apparel visual merchandising company representing many of Canada�s top vendors across the country in various retailers including Hudson's Bay, Mark�s Work Warehouse, and Walmart stores. Our customers include many exciting brands such as Moneys worth and Best, Levi�s, SPANX, Kenneth Cole, and many more.

    To apply for this position simply apply online.

    We thank all applicants in advance however only qualified individuals will be contacted to interview.

    Job Types: Part-time, Fixed term contract, Freelance

    Schedule:
  • Monday to Merchandising: 1 year (preferred)

    • What does a Merchandiser do?

    Merchandisers are a vital part of the retail industry. They serve as a go-between for retail outlets and manufacturers to ensure the brand’s products are available at retail stores and that stock is replenished as needed. Merchandisers work with the retail team to create promotions and attractive displays in stores to make products more appealing to customers. They also provide customer service to retail store owners by addressing issues, answering questions, and ensuring customer satisfaction.

    Merchandiser skills and qualifications

    Merchandisers must possess many skills and qualifications to perform their jobs successfully, and manage the responsibilities of keeping brands relevant, including:

    • Excellent oral and written communication
    • Ability to create engaging product displays
    • Knowledge in marketing strategy and ways to solve problems that arise
    • Understanding statistical procedures and data analysis
    • Awareness in market research strategies to determine stakeholder and consumer needs
    • Computer and social media skills
    • Ability to work with the team and individually
    • Professionalism

    Merchandiser experience requirements

    Merchandiser candidates will often have prior experience as a Retail Merchandiser, Visual Merchandiser, or in another Merchandiser role. Merchandisers may also gain relevant experience from working in similar roles, such as within a marketing team or in a merchandising-related internship. Experience with high-level retail roles, marketing, and customer service are also desirable.

    Merchandiser education and training requirements

    Merchandisers will often have relevant on-the-job experience in merchandising roles as well as a bachelor’s degree in marketing, finance, business, or another relevant field. Though it’s not necessary, having a degree provides a Merchandiser with a higher level of understanding of the expectations of the role and the larger market. Many positions will list a degree as preferred, so the candidate should be able to showcase the necessary skills, creativity, and experience to perform the job effectively.

    Merchandiser salary expectations

    According to Indeed Salaries, the average salary for a Merchandiser is $15.35 per hour. Keep in mind that may vary by the relevant experience, location, education level, and company.

    Job description samples for similar positions

    If a Merchandiser isn’t the position you’re looking for, other job description samples are available for related job positions including:

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    Merchandiser job description FAQs

    What is the difference between a Merchandiser and a Buyer?

    Merchandisers and Buyers have many of the same responsibilities, but they often view those responsibilities from different angles. Both are involved in the supply chain from pre-production through to the customer, but Merchandisers work more closely with financial information and approach the task from a numbers point of view. Buyers are more product-focused, and work closely with suppliers and designers, focusing on the aesthetic value of the product.

    What makes a good Merchandiser job description?

    Merchandisers play a vital role in the supply chain, so it is important to attract an ideal candidate. The Merchandiser job description will have an overview that provides general information about the role and responsibilities, followed by more detailed information about specific duties to be accomplished. Be sure to include any information that isn’t typical of a Merchandiser or any industry-specific duties, to ensure you attract the right candidate. Finally, include relevant experience and educational requirements, such as formal education, certifications, and internships.

    What are the different types of Merchandisers?

    Merchandising is a broad field, but there are many specialized Merchandisers that companies hire to handle different responsibilities. Some examples include Product Merchandisers, who focus on products, Retail Merchandisers, who focus on promotional and marketing activities in a physical store, and Visual Merchandisers, who focus on the display techniques that showcase the product aesthetics and benefits.

    There are also Digital Merchandisers, who focus on promotional activities that take place online, and Omnichannel Merchandisers, who focus on creating a seamless customer experience across all sales channels. Depending on the needs of the business, companies may require specific Merchandisers with specialties or Merchandisers with experience handling elements of each type of merchandising while developing effective techniques.

    Job Description Examples

    Need help writing a job description for a specific role? Use these job description examples to create your next great job posting. Or if you’re ready to hire, post your job on Indeed.

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