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Communications Officer Job Description: Top Duties and Requirements

A Communications Officer is someone who uses content and copy to help boost an organization’s brand both internally and externally. Their main duties include writing and editing content for the organization’s promotional materials, handling any media inquiries, and developing strategies to help boost the company brand.

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Communications Officer duties and responsibilities

A Communications Officer job description should specify if the role will be for internal or external communications so that specific tasks can be laid out and identified. Some of their most important duties and responsibilities include:

  • Building and maintaining effective working relationships with internal stakeholders and teams to ensure any content writing requests are fulfilled without errors or misinformation
  • Monitoring the brand reputation and discussions relating to the organization in media spaces while being able to respond to audiences on time
  • Monitoring and analyzing any benchmarks or metrics regarding the brand’s reputation and being able to make recommendations for improvement
  • Developing an overall communications strategy which could include events, social media, website content, press conferences, or emails
  • Creating timely and engaging content that is optimized for whatever platform it will be published on
  • Managing, planning, and coordinating media events
  • Writing and developing media materials which can include press releases, media advisories, public service announcements, and blog posts
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Communications Officer Job Description Examples:

What does a Communications Officer do?

A Communications Officer can have many different responsibilities, and their daily tasks can range widely from managing social media to helping with media inquiries. Communications Officers may also be responsible for writing speeches and helping to prepare media talking points for key executives within an organization. A Communications Officer needs to be an excellent writer as the majority of their role is focused around writing, editing, and reviewing content.

Communications Officer skills and qualifications

A successful Communications Officer candidate will need to have strong writing and communication prerequisite skills to perform the duties of this job. Some other qualifications may include:

  • Teamwork skills and the ability to work independently
  • Flexibility to adapt to changing work conditions
  • Ability to take and give constructive feedback
  • Strong analytical and problem-solving skills
  • Strong attention to detail and ability to work with a high level of accuracy
  • Excellent grammar and writing skills

Communications Officer experience requirements

Generally, a successful Communications Officer candidate will have at least two to three years experience related to content writing or media strategy within a professional organization. When posting the job description, it may be beneficial to include a request for portfolio submissions to get real-world examples of the writing capabilities of a candidate.

Communications Officer education and training requirements

When looking for an candidate for a Communications Officer position, it may be helpful to look for someone who has obtained a bachelor’s degree in business, marketing, communications, journalism, public relations, or a related discipline. In some cases, a candidate will also have obtained an Accredited in Public Relations (APR) designation. Candidates with a Master’s degree may be preferred. A candidate with additional training certification in subjects related to communications such as social media management, digital marketing, email marketing, or related subjects should also be considered.

Communications Officer salary expectations

According to Indeed Salaries, the average salary for a Communications Officer in Canada is $58,895 per year. The salary can vary depending on many factors including experience, location, or the company that is hiring.

Job description samples for similar positions

If a Communications Officer isn’t quite what you are looking for, other related job descriptions include:

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Communications Officer job description FAQs

What qualities make a good Communications Officer?

A good Communications Officer has the ability to take direction and constructive criticism well. If your organization has content distributed nationally, then it may be necessary to hire individually to cover multiple languages, or look for someone who is bilingual. Communications Officers should have excellent computer skills and be able to adapt copy based on the platform the information is published on.

Job Description Examples

Need help writing a job description for a specific role? Use these job description examples to create your next great job posting. Or if you’re ready to hire, post your job on Indeed.

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