Job description

Highway King Transport Ltd., an asset-based transportation company, currently has a full-time position as an IT technician. Highway King Transport Ltd. is growing and is in search ofa systems expert who can customize different software/data reporting. Systems Specialist/Developer

Job Duties:

� Trouble Shooting & correcting software applications when issues arise.

� Operating master consoles to monitor the performance of computer systems and networks and to co-ordinate access and use of computer networks.

� Providing problem-solving services to network users.

� Installing, maintaining, troubleshooting, and upgrading Web-server hardware and software.

� Conduct tests and perform security and quality controls; conduct monthly service tests on the software and network to ensure proper quality and security standards are met.

� Proposes and develops, using software or a programming language, applications or computerized tools according to the needs of the unit or problems encountered.

� Implement network traffic and security monitoring software and optimize server performance.

� Perform routine network start up and close down and maintain control records, data backups and disaster recovery operations; conduct tests and perform security and quality controls.

� Control and monitor e-mail use, Web navigation, and installed software.

� Fixing company computers / printers as needed

� Generate & implement customized reporting and KPI management platforms.

� Other duties as needed.

Requirements:

Must have experience with Truck Mate/ Trimble

MUST have knowledge of Cloud based

Job Type:

Full-time

Salary: Salary will be negotiated with the right & experienced candidate

Benefits:

Company events

Dental care

Paid time off

Vision care

Schedule:

8 hour shift

Monday to Friday

Work In person Abbotsford BC.

Experience:

Technical Support Occupations: 2-3 years (preferred)

Job Type: Full-time

Salary: $60,000.00-$85,000.00 per year

Benefits:

Extended health care
Schedule:

8 hour shift

Monday to Friday
Supplemental pay types:

Bonus pay



Ability to commute/relocate:

Abbotsford, BC: reliably commute or plan to relocate before starting work (required)

Experience:

Technical Support Occupations: 2 years (preferred)


Work In person

Who we are

Founded in Chilliwack, B.C. the Westbow Group of Companies aims to build our communities through construction, realty, wealth, agriculture, and charity. Since 1977, Westbow continues to grow and expand. We are a company that prides itself on its values:

We work hard, we work smart

We build lasting value

We are creative and innovative

We have fun

We act with integrity

We care

About the role
Reporting to the IT Manager, the IT Technician will be responsible for supporting all Westbow employees with their IT needs. The ideal candidate will have a strong technical background, excellent problem-solving skills, and a customer-oriented mindset. As an IT Technician, you will be responsible for maintaining computer all IT Systems, troubleshooting hardware and software issues, and ensuring the smooth operation of our IT infrastructure across all of locations.

What you�re great at

Using your creativity to solve issues

Working in teams

Being knowledgeable and staying updated with new technology

What you'll be doing

Installing, configuring, and maintaining company hardware, software, and peripherals.

Fielding incoming help requests via both telephone, e-mail, tickets in a courteous manner

Performing hands-on fixes at the desktop level, including installing and upgrading software, installing hardware, implementing file backups, and configuring systems and applications

Performing preventative maintenance

Setting up and maintaining user accounts, permissions, and security settings.

Prioritizing issues/requests based on urgency and impact

Managing inventory supplies

Testing fixes to ensure problems have been adequately resolved

Performing post-resolution follow-ups to help requests

Keeping pace with the software used by the organization / adhere to IT best practices

Keeping up-to-date with the latest trends and technologies in the IT industry.

Recording, tracking, and documenting the help desk request problem-solving process

Developing help sheets and frequently asked questions lists for end users

What we're looking for

A bachelor's degree in computer science, information technology, or a related field is preferred

2-5 Years working in an IT Role

Proficiency in Microsoft Office applications and 365 suite (email, sharepoint) experience

CompTIA A+ certification and/or relevant Microsoft certification is considered an asset

Experience with remote support (e.g., helpdesk/service desk, PC, phone, documentation and maintaining documentation)

Experience with Windows Desktop and Server Operating Systems and back-end server support (e.g., setting up email accounts / file server permissions)

Experience running and terminating network cables

Working knowledge of a range of diagnostic utilities

Ability to conduct research into a wide range of computing issues as required

Familiarity with Active Directory / Azure / Intune / Etc.

Exceptional interpersonal skills, with a focus on rapport-building, listening, and questioning skills

Strong written and oral communication skills

Experience working in a team-oriented, collaborative environment

Ability to absorb and retain information quickly

Highly self-motivated and directed

Keen attention to detail

Proven analytical and problem-solving abilities

Ability to effectively work in a team environment

Exceptional customer service skills

Vehicle / License to travel between locations as required

What you can expect from us

Supportive team and leadership staff

Flexible work schedule

Casual dress attire and cheerful work environment

Fun company events

Volunteer opportunities with Westbow Gives Back

Benefits package

Investment opportunities and investment matching

Education and Mentorship opportunities

Job Type: Full-time

Benefits:

Company events

Dental care

Employee assistance program

Extended health care
Schedule:

Monday to Friday



Ability to commute/relocate:

Chilliwack, BC: reliably commute or plan to relocate before starting work (required)

Experience:

IT support: 2 years Location: In person

We are currently seeking an IT Technician to join our dedicated IT team. If you are a resourceful, hardworking, and service-oriented individual who thrives in a fast-paced environment, we encourage you to apply. Reporting to the IT Manager, you will play a crucial role in ensuring our IT systems run smoothly and securely.

Your responsibilities will include, but not be limited to:

Responsibilities:

� Provide customer-focused support with security as a primary concern at all times
� Serve as the first line of contact with the user base
� Provide support in-person, over the phone, or using remote tools
� Troubleshoot and resolve hardware, software, and licensing issues for clients
� Work seamlessly with suppliers and outside technicians
� Assist with projects as directed, including:
o Helpdesk implementation
o RMM Tools implementation
o PC Imaging software
� Assist with implementing and enforcing IT Policy
� Other duties as assigned

Requirements:

� Proven experience in a customer IT support function
� Understanding of how software and operating systems work
� Ability to listen before acting
� Ability to triage and manage multiple support issues at once
� Ability to take direction but also to work independently as required
� Ability to be creative when required
� Ability to work safely in a production environment

Technical Skills:

Must have experience with:
� Windows 10/11
� Office 365, incl. Project, Sharepoint, OneDrive, Teams
� iOS, iPhone/iPad
� Adobe Acrobat
� Zoom

Additional experience would be an asset:
� Knowledge of Explorer Construction Software
� Knowledge of Mac OS

*Educational Requirements:

� Computer-related education is required
� Degree, Diploma or Certification in Computer Information Technology related program is an asset

Salary Range: $60,000-$70,000/ year

Abbotsford, BC � in Office

Schedule: Mon-Fri, 8am-5pm

We offer competitive compensation packages, including benefits such as health insurance, retirement plans, and professional development opportunities. Join our team of dedicated professionals and contribute to the success of our organization.

To apply for this position, please submit your resume along with a cover letter highlighting your relevant experience.

Job Types: Permanent, Full-time

Salary: $60,000.00-$70,000.00 per year

Benefits:

Dental care

Disability insurance

Extended health care

Life insurance

On-site parking

Paid time off

RRSP match

Vision care
Flexible Language Requirement:

French not required
Schedule:

8 hour shift

Monday to Friday



Ability to commute/relocate:

Abbotsford, BC V2T 6B1: reliably commute or plan to relocate before starting work (required)

Experience:

IT support: 2 years (required)


Work In person

Computer Upgrading Specialists Ltd. provides technicians for full-time, contract positions with multi-national IT companies. Roles are typically 3 months to 1 year with Computer Upgrading Specialists, with the possibility to convert into a full-time permanent position with our client.

This posting is for jobs in deskside support in Lloydminster. Technicians work in a challenging team environment with excellent guidance and training provided. You will gain great support experience as well as make many career contacts.

Qualifications:

-Graduates of Post-secondary IT programs from NAIT, SAIT or similar, including fast-track programs involving computer system technology, networking, technical service and deskside support

- Certifications are definite assets: A+, Networking, Windows 7, Windows 10, Office 365 etc.

- Excellent communication skills and experience working on a team or project

- Helpdesk and deskside experience supporting end users

- Strong work ethic

- 2+ years industry experience

Job Types: Full-time, Fixed term contract

Salary: $28.00-$32.00 per to Friday

IT Technician

Timiskaming Region

Timiskaming Home Support is a district-wide agency that provides services to the elderly and people with physical disabilities, enabling them to remain at home. We are currently looking for an IT Technician for the Temiskaming region.

Qualifications and Working Conditions:

Valid driver�s license and access to a vehicle; ability to travel regularly to satellite offices as required

Technical diploma/post-secondary education in electronics/computers/IT

Strong problem solver with excellent troubleshooting skills

Superior people and communication skills

Relevant working experience in a comparable environment(s)

OEM certification from Microsoft is considered an asset

A detailed job description is available upon request.

Job Type: Full-time

Benefits:

Dental care

Extended health care

On-site parking

Vision care

Wellness program
Schedule:

8 hour shift

Day shift

Evenings

Monday to Friday

Weekend Location: One location

JOB Description

A passion for excellent customer service and for seeing others succeed

Strong verbal and written communication skills

Problem-solving, critical thinking, and analytical skills

Honesty & Integrity

Comfort in making decisions independently

Attention to detail while also keeping in mind the big picture

A drive for meeting expectations and you strive to exceed expectations

An ability to successfully manage and complete multiple tasks within a deadline

A Diploma or Degree in Computer Science / Information Systems

2+ years� experience as an IT field service technician

A valid BC Driver's License and access to a reliable vehicle that you can use for business

The successful candidate will be responsible for:

IT support relating to technical issues involving Microsoft's core business applications,

Supporting services for Microsoft-related technologies: Windows Server, Exchange, SQL, SharePoint, Azure, etc.

Implementing and supporting disaster recovery solutions.

Technical services, support, and troubleshooting at the network level: WAN and LAN connectivity, routers, firewalls, and security.

Remote access solution implementation and support: SaaS, Secure Cloud Networks, VPN, Terminal Services, and Citrix.

System documentation including system reviews and recommendations.

Communicating with customers as required: keeping them informed of incident progress, notifying them of impending changes, or agreed upon outages.

Maintaining client hardware and software inventories

Additional Expectations:

Fast turnaround of customer requests.

Competency with ticketing systems and Remote Management and Monitoring software

Improving customer service, their perception, and satisfaction.

Ability to work in a team and communicate effectively via email and virtually.

Escalating service issues that cannot be completed within agreed service levels.

Entering all work as a service ticket.

Improving internal processes to streamline support, reduce costs, and improve overall customer service.

Maintaining specific knowledge of the customer and how IT relates to their business strategy and goals.

Responsible for entering time and expenses as they occur.

Reviewing IT publications and online materials to remain up to date with current and future technologies emerging in the industry.

Knowledge/Skills/Abilities Required:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required

Interpersonal skills such as:

Telephony, Communication, Active Listening and Customer-Care.

Diagnosis of technical issues.

Self-motivated multitasker

Adapt to rapidly changing environments

Technical awareness: the ability to match resources to technical issues appropriately.

Service awareness of all organization�s key IT services for which support is being provided.

Understanding of support tools, techniques, and how technology is used to provide IT services.

Above-average typing skills

Job Types: Part-time, Fixed term contract, Casual, Freelance, Seasonal

Salary: $16.00-$18.00 per hour

Schedule:

10 hour shift

8 hour shift

Day shift

Night shift
Supplemental pay types:

Overtime pay

Ability to commute/relocate:

Prince George, BC: reliably commute or plan to relocate before starting work Location: One location

Please note that this job is located inEtobicoke, Ontario.

Since 1984,CPU has been an IT industry leader in Quebec, offering its expertise in technology, infrastructure, product deployment, technical support and professional services.

YOUR ROLE ?

The IT technician will provide maintenance, repair and tech support on a variety of equipments at our customers facilities in Etobicoke and its surrounding area.

YOUR Responsabilities ?

The hired technician will have to:

Support and install POS systems, desktops, laptops, printers and self-checkout registers from different manufacturers ;

Diagnose and resolve complex hardware and/or software problems in a timely, thorough and accurate fashion ;

Stay involved until the problem is resolved.

YOUR Profile ?

Technical diploma/post-secondary education in electronics/computers/IT ;

Two or three yearsexperience servicing computer equipment ;

Strong problem solver with excellent troubleshooting skills;

Superior customer service and communication skills ;

A valid driver�s licence and vehicle (mandatory) ;

Ability to travel occasionally;

Be available to work on a flexible schedule (nights and weekends are a possibility);

OEM certifications from IBM, HP, Dell, Citrix and Microsoft (an asset);

A+ certification (an asset).

Please note that the selected candidate will be submitted to a criminal record verification.

YOU�RE Interested ?

Apply now!

Thank you for your interest in CPU. Please note that we will communicate exclusively with selected candidates authorized to work in Canada.

CPU supports employment equity. Members of the designated groups (women, visible minorities, persons with disabilities, and aboriginal people) are encouraged to apply.

Type d'emploi : Temps plein, Permanent

Avantages :

Assurance Dentaire

Assurance Invalidit�

Assurance Maladie Compl�mentaire

Assurance Vie

Programme d'Aide aux Employ�s

REER Collectif
Horaire :

8 Heures

Disponibilit� la fin de semaine

Du Lundi au Vendredi

Quart de jour

Question(s) de you have a valid driver's licence and a vehicle?

Job Description:

We�re looking for an experienced technical individual to join our team as our IT Technician. IT Technicians have many duties, including maintaining the integrity of computer workstations and software, ability to solve complex computer problems as well as serves as the reference point for all IT-related queries.

Duties & Responsibilities:

� Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware

� Handle IT tasks and system improvements

� Serve as the subject matter expert supporting Windows, and all common office software and applications, such as Microsoft, Adobe, and G-Suite products

� Install, configure, and support workstation software, hardware, printers and phones

� Analyze staff needs, identify vulnerabilities, boost efficiency and accuracy

� Execute and implement application and software upgrades as well as performance troubleshooting

� Ability to meet deadlines

� Excellent time management skills

� Ability to communicate technical concepts

� Discretion and confidentiality

� Understanding of computer networks and systems

� Well-organized and maintained

Qualifications:

� Bachelor�s degree in computer science

� 2 years Experience in IT (Computer networks and system maintenance)

� Experience with or knowledge of operating systems; current equipment and technologies, enterprise backup and recovery procedures, and system performance-monitoring tools.

� Advanced computer skills and detail orientated

� Professional certifications are a plus

� Excellent Knowledge with NetSuite

� Exceptional written and verbal communication skills

� Proficient in database programming and software installation.

Job Type: Full-time

Salary: $45,000.00-$55,000.00 per year

Flexible language requirement:

French not required
Schedule:

8 hour shift

Ability to commute/relocate:

Calgary, AB: reliably commute or plan to relocate before starting work support: 2 years (preferred)

For over 18 years, Oxford College has been serving various communities of the GTA by offering professional diplomas and life-changing learning opportunities. Our ability to provide an effective and well-rounded education is because of our team of hardworking professionals, and we're proud to see it growing each year. We are hiring an IT Technician and that could be you!

Job Summary

The Technician will carry out the actions required to implement the projects planned by the IT department. They are primarily responsible for troubleshooting issues that arise within the campuses or with remote employees. They will also be required to write scripts and work on software development when not working on IT troubleshooting.

Job Duties

Install or replace new or replacement hardware and software as requested by the IT Manager.

Assist users either in person, over the phone or by digital communication to assess their technical requirements.

Create and maintain various user lists, technical documentation and instruction manuals for various products.

Coordinate installation of hardware, software and maintenance of PC�s and peripherals.

General support as required by the IT Manager.

Install and set up projectors.

Run ethernet cable for new IT installations.

Assist IT Manager with planning and reviewing software and hardware components.

Other duties, projects, etc. as requested by management.

Perform other job-related tasks as assigned.

Job Requirements

Degree or diploma in computer technology.

A minimum of 2 years of experience deploying computers and solving PC, network, OS, and other technical issues and providing client support in a structured help desk environment.

A high degree of proficiency with current versions of Microsoft Exchange, SharePoint, Windows Server, firewalls, Wi-Fi infrastructure, and VOIP.

Detail-orientated with the ability to manage multiple projects at a time.

A valid Ontario Driver�s License and transportation for offsite work.

Does this sound like you?Apply Now because we�d love to chat with you!

Oxford College is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or other applicable legally protected characteristics. Accommodation is available under the Human Rights Code and in accordance with the Accessibility for Ontarians with Disabilities Act.

We thank all those who apply and advise that only those selected for further consideration will be contacted.

Job Type: Full-time

Benefits:

Dental care

Extended health care

Life insurance
Schedule:

Monday to Friday

Experience:

IT support: 2 years Licence (preferred)

Junior IT Tech

Expectations
Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware
Triage support requests through CRM (Customer Relationship Management)

Respond to client requests by phone or through a CRM system
Provide basic training with clients on Office 365 services and phone system
Maintain daily performance of computer systems
Be thorough with notes
Ability to be patient with customers through the problem-solving process
Install, modify, and repair computer hardware and software
Clean up computers
Run diagnostic programs to resolve problems
Resolve technical problems with Local Area Networks (LAN), Wide Area
Networks (WAN), and other systems
Install computer peripherals for users
Follow up with customers to ensure issue has been resolved
Work is typically done from London to Sarnia for on-site tickets

Most of the work is completed remotely but you must be available to leave for on-site as they come up.

Helpful Experience
Computer System Admin/Networking College Course
3 years of business I.T. experience in a similar role
MAC OS proficiency
Experience with Office 365 and VOIP phone experience
Familiar with helpdesk ticketing systems
Experience with Active Directory, Networking & business WIFI
Experience with Printers and copier troubleshooting

Skills that would be good to have/be familiar with
Strong interpersonal, analytical, and organizational skills
A determination to achieve and succeed
The ability to meet project deadlines

Juggle and prioritize multiple tickets and projects

Team orientated player
Ability to multitask
The willingness to listen to feedback and use it to improve

Interest in learning new technology

Job Type: Part-time
Part-time hours: 20 per week

Additional pay:

Overtime pay
Schedule:

Day shift

Monday to Friday

Application to do on-site work from London to Sarnia.