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Billing Specialist Job Description: Top Duties and Requirements

A Billing Specialist, or Billing Coordinator, is someone who works on a company’s finance team and is responsible for overseeing the billing process within the organization. The main responsibilities of a Billing Specialist include running end-to-end payment cycles, performing regular reconciliations, and analyzing or monitoring cash collections.

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Bilingual Specialist duties and responsibilities

When writing a job description for a Billing Specialist, it is important to specify the main functions of the role. Some of the most important duties and responsibilities required to excel as a Billing Specialist include:

  • Ensuring any billing process inquires are handled quickly and efficiently
  • Preparing invoices and forwarding to the appropriate contact or department as required
  • Monitoring and reviewing outstanding bills and following up with the appropriate internal or external teams to ensure payment is made
  • Preparing various reports and spreadsheets related to billing and receivables
  • Working with the finance department to ensure that contract specifications are up-to-date and procedures are followed
  • Completing any online status reports
  • Working to reduce delinquent payments for assigned accounts
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Billing Specialist Job Description Examples:

What does a Billing Specialist do?

A Billing Specialist usually works in an insurance company to support the growth of a company by helping to control cash flow. Often, the Billing Specialist works with internal teams to help with special work orders and ensure the cash flow for that particular department is running smoothly. A Billing Specialist may be required to provide feedback to Sales Representatives or company leaders.

Billing Specialist skills and qualifications

A successful Billing Specialist candidate will have various prerequisite skills and qualifications required for the duties of this job, including:

  • Ability to work as an independent contractor and as part of a team
  • Excellent communication skills, both written and verbal
  • Ability to work proactively with very little supervision
  • Ability to be flexible and adapt to a frequently changing environment
  • Ability to receive and give constructive feedback
  • Strong analytical and problem-solving skills
  • Strong attention to detail and a high level of accuracy

Billing Specialist experience requirements

A successful Billing Specialist applicant will usually have at least two to three years of experience related to client service, billing, collections and/or accounts receivables. When reviewing resumes, look for a Billing Specialist who has experience working in a similar industry to the one they will be hired in, such as insurance or manufacturing.

Billing Specialist education and training requirements

Billing Specialist applicants typically need a bachelor’s degree in a related subject. Depending on whether the hiring company will provide on-the-job training, they may also need previous training or certifications in using billing software and recordkeeping.

Billing Specialist salary expectations

According to Indeed Salaries, the average pay for a Billing Specialist in Canada is $25.48 per hour. Rates can vary depending on factors such as experience, location, and the company that is hiring.

Job description samples for similar positions

If a Billing Specialist isn’t quite what you are looking for, other related job descriptions include:

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Billing Specialist job description FAQs

What should you look for in a Billing Specialist's resume?

When reviewing resumes for a Billing Specialist position, look for candidates that can demonstrate prior experience using billing or pricing software such as ARIA, Zuora, Salesforce, Chargebee, or something similar. Look for resumes that demonstrate experience in working with billing or financial records, and a keen eye for detail. Ideal candidates will have demonstrable experience in your industry.

What qualities make a good Billing Specialist?

A good Billing Specialist has the ability to navigate through various types of software programs to process orders. A Billing Specialist is also able to build and maintain strong and trusting working relationships with various team members and departments within an organization. It’s important that a Billing Specialist has the knowledge to determine when work order requests or delinquent payments should be escalated.

What makes a good Billing Specialist job description?

A good Billing Specialist job description will include information about the company and the type of payments they should expect to be collecting, such as sales payments. The job description should also list any required training or certification. When listing the duties of the role, it is best to outline in detail what will be expected from the applicant. Lastly, the role should also identify what kind of teams or departments the successful applicant will be working with.

How do you make a Billing Specialist job description stand out?

To make your Billing Specialist job description sample stand out, describe your company and the type of products or services it sells. Include information about the type of billing or recordkeeping software the Billing Specialist will be using, and any relevant certifications for that software that you require. Additionally, include information about the salary and any competitive benefits you may offer such as an RRSP-matching program or a company pension program.

Job Description Examples

Need help writing a job description for a specific role? Use these job description examples to create your next great job posting. Or if you’re ready to hire, post your job on Indeed.

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