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Office Clerk Job Description: Top Duties and Requirements

An Office Clerk, or Office Administrator, ensures that the administration of your business runs smoothly on a daily basis. Their main duties include preparing documents, updating records, answering telephones and other inquiries, and maintaining schedules.

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Office Clerk duties and responsibilities

An Office Clerk’s duties can vary depending on the company, but they usually focus on accurate record keeping, responding to internal and external requests for information, and sending and reviewing mail. An Office Clerk’s duties and responsibilities can also include:

  • Ensuring company records, including invoices and purchase orders, are kept up to date
  • Managing diaries for Office Managers or other senior members of staff
  • Typing minutes of meetings and filing them accurately
  • Preparing company letters or other official documents as instructed by company management
  • Answering telephone calls and directing message to the appropriate member of staff
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Office Clerk Job Description Examples:

What does an Office Clerk do?

An Office Clerk is expected to prepare administrative paperwork, such as company letters, minutes of meetings, and internal reports. They also deal with routine requests for information from members of the public or colleagues. In addition, Office Clerks review documents, invoices, or letters received by your company from suppliers and other business partners. They often maintain files on each client your business deals with. Due to these critical organizational tasks, an effective Office Clerk plays a big role in maintaining a well-run business.

Office Clerk skills and qualifications

An Office Clerk needs to have excellent attention to detail and be well organized so they can complete their work accurately and on time. They are also comfortable performing a variety of tasks in a busy office environment. Some of the key skills for an Office Clerk are:

  • Excellent word processing skills for creating accurate documents and records
  • Ability to identify mistakes or discrepancies when reviewing invoices or other paperwork
  • Ability to follow instructions from management or other senior staff members
  • Friendly communication style when dealing with the public or members of staff
  • Reliable and deadline-oriented approach to ensure records are kept accurately and administrative affairs run smoothly

Office Clerk experience requirements

An entry-level Office Clerk does not require previous professional experience. You may need to offer training when they start their role. If an Office Clerk is working in a more senior capacity with additional responsibilities, you may require up to five years experience. Office Clerks who have worked in one industry can usually transition to a different type of company since the skills they require will generally remain the same. This means, for example, that if you run a manufacturing business and receive an application from an Office Clerk with a background in property management, they may be a good fit for the position.

Office Clerk education and training requirements

An Office Clerk position generally requires a high school diploma or equivalent qualification. Candidates may refer to certificates obtained from a college to demonstrate their skills in a particular area, such as secretarial studies or proficiency with word processing packages. You may find these certificates useful when trying to select the best hire from a competitive group of candidates.

Office Clerk salary expectations

According to Indeed Salaries, an Office Clerk in Canada earns on average $17.35 per hour. However, Office Clerk wages can vary substantially depending on the type and size of the company, and the employee’s level of experience

Office Clerk salary expectations

If an Office Clerk job description is not what you are looking for, you can review other job titles, including:

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Office Clerk job description FAQs

What should you look for in a good Office Clerk resume?

These two job titles are often used to refer to similar roles. In some cases, however, an Office Assistant may be tasked with assisting the work of an individual manager or other professional, whereas an Office Clerk performs general administrative tasks to ensure the day-to-day operation of a company runs smoothly.

Job Description Examples

Need help writing a job description for a specific role? Use these job description examples to create your next great job posting. Or if you’re ready to hire, post your job on Indeed.

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