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Office Clerk Job Description: Top Duties and Requirements

An Office Clerk, or Office Administrator, ensures that the administration of your business runs smoothly on a daily basis. Their main duties include preparing documents, updating records, answering telephones and other inquiries, and maintaining schedules.

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Office Clerk duties and responsibilities

An Office Clerk’s duties can vary depending on the company, but they usually focus on accurate record keeping, responding to internal and external requests for information, and sending and reviewing mail. An Office Clerk’s duties and responsibilities can also include:

  • Ensuring company records, including invoices and purchase orders, are kept up to date
  • Managing diaries for Office Managers or other senior members of staff
  • Typing minutes of meetings and filing them accurately
  • Preparing company letters or other official documents as instructed by company management
  • Answering telephone calls and directing message to the appropriate member of staff
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Office Clerk Job Description Examples:

Example 1

L��quipe de sant� familiale acad�mique Montfort recherche un

Commis de bureau (temps plein)

L��quipe de sant� familiale acad�mique Montfort est un groupe dynamique, form� de m�decins et autres professionnels de la sant�. Notre vision est de � maintenir et am�liorer la sant� de nos patients en offrant les soins compr�hensifs et int�gr�s en fran�ais et en anglais, et aussi d��duquer les m�decins francophones de l�avenir �.

Nous sommes � la recherche d�une personne ind�pendante et motiv�e afin d�occuper un poste de Commis de bureau.

R�SUM� DES Fonctions :

Le Commis de bureau fournira un soutien administratif aux membres de l��quipe de sant� familiale afin d�assurer que les patients re�oivent une qualit� optimale de soins.

COMP�TENCES EXIG�ES
  • Capacit� � travailler de fa�on autonome, sans supervision
  • Cr�ativit�, innovation, enthousiasme et une personnalit� engageante
  • Comp�tences informatiques raisonnables
  • Excellentes habilet�s interpersonnelles et organisationnelles
  • Capacit� d�montr�e de travailler en �quipe dans un environnement en constante �volution
  • Flexibilit� dans les heures de travail puisque le titulaire du poste sera appel� � l�occasion � travailler en soir�e et pendant la fin de semaine
  • Contribuer au bon fonctionnement de la clinique
  • Capacit� de communiquer couramment, verbalement et par �crit, en fran�ais et en anglais

    Atouts
  • Bonne saisie de la terminologie m�dicale
  • Travail ant�rieur avec un logiciel de dossiers m�dicaux �lectronique
  • Exp�rience ant�rieure dans un bureau de m�decins de famille / dentaire

    R�MUN�RATION
  • Le titulaire sera r�mun�r� selon une �chelle salariale � cinq (5) niveaux d�entre 18.20$/h � 22.32$/h

    Si vous �tes int�ress�s � relever ce d�fi, faites-nous parvenir votre candidature par e-mail. Seuls les candidats s�lectionn�s pour une entrevue seront contact�s. Le processus demeure ouvert jusqu�� ce que le poste soit combl�.
    *

    *
    ---------------------------------------------------------------------

    The Montfort Academic Family Health Team is looking for a

    Office Clerk (full time)

    The Montfort Academic Family Health Team is a dynamic group of physicians, nurses and other health professionals whose vision is to �maintain and improve the health of our patients by providing comprehensive and integrated care in both French and English, and to educate the francophone primary care physicians of the future�.

    We are looking for an energetic and self-motivated person to fulfill the full-time position of Office Clerk within its interdisciplinary team.

    Position Summary:

    The Office Clerk offers administrative support to the Family Health Team members in order to provide quality healthcare services.

    Required Skills :
  • Able to work alone without supervision
  • Creative, innovative and enthusiastic with an outgoing personality
  • Reasonable computer proficiency
  • Excellent interpersonal and organizational skills
  • Demonstrated ability to work as part of a team in a rapidly changing environment
  • Flexible as to hours because the incumbent will be required to occasionally work evenings and/or weekends
  • Contribute positively to the efficient operation of the clinic
  • Able to communicate fluently, verbally and in writing, in both French and English

    Assets :
  • Good understanding of medical terminology
  • Past experience with electronic medical records
  • Past experience in a medical / dental office

    Remuneration
  • The incumbent will be paid as per a five (5) level pays scale ranging from 18.20$/h to 22.32$/h

    If you are interested in applying for this position, please forward your CV and letter of interest electronically. Only the candidates selected for interviews will be contacted. The selection process will remain open until the position is filled.

    Job Types: Full-time, Permanent

    Salary: $18.20-$22.32 per hour

    Benefits:
  • Disability insurance
  • Employee assistance program
  • Extended health care
  • Life insurance
  • Paid time off
  • RRSP match
  • Wellness program
    Schedule:
  • 8 hour shift



    Language:
  • Fran�ais (required)
  • English Location: In person

    • Example 2

    Office Clerk, Lunenburg, NS

    About West Nova Fuels:

    West Nova Fuels is a locally owned market leader in the home heat, commercial, and propane industry, with branches across most of mainland Nova Scotia. People who live in Nova Scotia want to purchase goods and services from their neighbours who live, work and play in their community. We are a community minded employer and service provider.

    What to Expect on the Job:

    Reporting to the Controller, the Office Clerk provides support to our Lunenburg based team. This position will interact with West Nova customers as well as team members located in all our branches.

    What You Bring to West Nova:

    The successful candidate will be organized, courteous, have high attention to detail, good communication skills and have positive team member characteristics.

    Main Accountabilities of Role (but not limited to):

    Answer phones and greet customers when needed

    Take customer payments and enter in system

    Answer basic customer questions

    Assist in the company�s Accounts Payable function

    Basic data entry

    Pick-up mail and perform other out of office tasks (within Lunenburg town limits)

    Other items as required

    Job Type: Full-time

    Schedule:
  • 8 hour shift

    Ability to commute/relocate:
  • Lunenburg, NS: reliably commute or plan to relocate before starting work Location: One location

    • Example 3

    Requirements
  • Basic computer knowledge
  • Customer-facing experience

    Job Description:
  • The Customer Associate is the first point of contact to address our customer needs and creates solutions in the best interest of our customers and Client.
  • This position engages and collaborates with external customers and internal partners to make Client the supplier of choice.
  • This role delivers consistent service to our customers, takes proactive actions to meet customer needs, and leverages relationships to obtain outside-in-market insights.
  • Responsibilities include answering customer calls and emails, order management, and issue resolution.
  • The Customer Associate is a team player, adaptable to change, and is an active learner who seeks out and learns market trends and behaviours.
  • This role is part of Customer Operations within the Supply Chain Team.
  • Provides service to individuals in a face-to-face setting that may include greeting visitors, providing directions, fielding complaints, answering questions, and/or providing information about an organization or service.
  • May include some telephone and/or mail (including electronic) interaction.

    Job Types: Full-time, Part-time

    Pay: $11.89-$20.44 per hour

    Schedule:
  • 10 hour shift
  • 8 hour shift
  • Day shift

    Ability to commute/relocate:
  • Montreal, QC: reliably commute or plan to relocate before starting work (required)

    Education:
  • Secondary School (preferred)

    Experience:
  • Front desk: 1 year experience: 1 year (preferred)

    • Example 4

    Superior Natural ULC. is an established food company since 1982. We manufacture premium conventional and organic tofu, soymilk and soy desserts. Superior Natural plant is the a certified GMP/HACCP tofu plant in Canada. We are also Kosher, Canada Organics certified.

    Job Title: General Office Clerk

    The incumbent is responsible for all Order Desk/ Customer Services Functions, working schedule is from Monday to Saturday, relieve staff on vacation/off may require:

    Responsibilities may include but not limited to

    - Process customer orders in timely matter. Process sales orders, packing slip, picking slip, report, invoice, adjustment, EDI reporting

    - Coordinate with Shipping to ensure that our products are shipped per customers� specifications

    - Order desk/customer service operation related duties

    - Inventory control and enter production records

    - Material and shop supplier purchasing

    - Receptionist duties, answer phone line, directly calls.

    - May include AR/AP function.

    - Assist in other office administrative duties when require.

    Knowledge Required:
  • Good communication skills & organizational skills

    2. Excel in usage of General Office programs,
  • Computer skills; intermediate level in MS Office

    This is a permanent full-time position, Hours of work in general between 7:00am to 7:00pm, Monday to Saturday depends on schedule.

    Job Type: Full-time

    Salary: $17.40 per hour

    Additional pay:
  • Overtime pay
    Schedule:
  • 8 hour shift

    Ability to commute/relocate:
  • Vancouver, BC V5L 1V8: reliably commute or plan to relocate before starting work (required)

    Education:
  • Secondary School (preferred)

    Experience:
  • Front desk: 1 year experience: 1 year (preferred)

    • Example 5

    The position requires that the individual process vendor payables and assist with other duties, as required:

    � Receiving, processing, verifying authorization, and reconciling vendor invoices and matching to purchase orders.

    � Preparation for payment to vendors.

    � Maintaining historical records of all invoices, reports, receipts, and cheques by saving documents properly on the network

    � Enter and code expenses to appropriate general ledger accounts

    � Support the accounting department with other duties as assigned.

    Qualifications AND Skills

    � Working knowledge of Sage Accpac 300 Advanced accounting modules and Excel, would be an asset.

    � Previous accounts payable experience and / or office experience is preferred.

    � Proficient with Microsoft Office is required

    � Excellent attention to detail and accuracy

    � Excellent organization and time management skills

    � Ability to work independently

    Job Type: Full-time

    Salary: $18.00-$22.00 per hour

    Benefits:
  • Dental care
  • Disability insurance
  • Extended health care
  • Life insurance
  • On-site parking
    Flexible language requirement:
  • French not required
    Schedule:
  • Monday to Friday

    Ability to commute/relocate:
  • Timmins, ON: reliably commute or plan to relocate before starting work (required)

    Experience:
  • vendor management: 1 year (preferred)
  • Accounts payable: 1 year (preferred)

    Application deadline: start date: 2022-07-04

    • Example 6

    ECO Medical Equipment is one of the largest independently owned home medical equipment vendors in Western Canada and has been serving Edmonton and the surrounding area with quality home care mobility and accessibility equipment for 40 years. We know that our customers depend on us to provide them with high quality products and efficient service and support.

    We are looking for an enthusiastic and passionate individual that is looking for a fulfilling career as an Office Clerk within the home medical equipment industry for our Edmonton location. If you possess the skills required, are passionate about helping people and thrive working in a fast-paced family-oriented work environment we would love to meet you!

    What we offer our employees:

    � Benefits that include:

    ? Health & Dental

    ? Life Insurance

    ? Long Term Disability

    ? Flexible Spending Account (Health Care Spending, Group RRSP and/or Taxable Wellness options) $300 per year for Single, $600 per year for Family

    ? Emergency Travel Assistance

    ? Employee Assistance Program

    ? Employee discounts that extends to family members

    ? First Aid Training

    ? Perkopolis Membership that includes discounts for flights, hotels, entertainment, shopping, automotive and much more

    ? Continuous improvement towards adding more value to employee benefits

    � Vacation increases to three weeks on 3rd anniversary, four weeks on 9th anniversary and five weeks on 16th anniversary

    � Long Service Recognition Program

    � Ongoing training and development

    � Rewarding career opportunities

    The ideal candidate would possess the following skill sets:

    � Patience, compassion and strong listening skills

    � Clear communication and a positive attitude

    � Excellent time management capabilities and flexibility

    � High level of problem solving abilities on many levels (selection, application of equipment relative to client�s physical needs/conditions) looking at favorable long-term solutions

    � Client focused including going above and beyond so our clients leave feeling everything has been taken care of for them

    � Willingness to learn and develop new skills

    � Knowledge of products required

    Responsibilities:

    � Answer all incoming calls, receive all faxes

    � Assist in filing duties

    � Perform invoicing data entry into Windward software system

    � Compile, copy, sort and file records of office activities, business transactions and other activities

    � Compute, record and proofread data and other information such as records or reports

    � Proactive in contacting external parties regarding errors

    � Add AADL Authorizations into repairs and type up Recycle Ins

    � Manage AADL rejections, input into spreadsheet and let appropriate person know when they have a rejection

    � Type trials and work orders for Outside Sales representatives

    � Take Service calls, input information in WW

    � Keep track of Service on spread sheet

    � Process payments for private purchases when required

    � To manage and maintain all aspects Rental Transactions

    � Order office supplies

    Minimum Education and Experience

    � Product knowledge preferred

    � Knowledge of Alberta Aids to Daily Living program an asset

    � Customer service experience

    Schedule and Compensation:

    � Monday through Friday from 8:00 am to 5:00 pm (40 hours)

    � Salary will be based on level of experience in the home medical equipment industry as an Office Clerk

    We thank all applicants for their interest, but only those selected for an interview will be contacted. Closing date would be as soon as possible pending the hire of a suitable candidate.

    Job Types: Full-time, Permanent

    Schedule:
  • 8 hour shift
  • Day shift
  • Monday to Friday

    Experience:
  • Customer service: 1 year experience: 1 year (preferred)

    • What does an Office Clerk do?

    An Office Clerk is expected to prepare administrative paperwork, such as company letters, minutes of meetings, and internal reports. They also deal with routine requests for information from members of the public or colleagues. In addition, Office Clerks review documents, invoices, or letters received by your company from suppliers and other business partners. They often maintain files on each client your business deals with. Due to these critical organizational tasks, an effective Office Clerk plays a big role in maintaining a well-run business.

    Office Clerk skills and qualifications

    An Office Clerk needs to have excellent attention to detail and be well organized so they can complete their work accurately and on time. They are also comfortable performing a variety of tasks in a busy office environment. Some of the key skills for an Office Clerk are:

    • Excellent word processing skills for creating accurate documents and records
    • Ability to identify mistakes or discrepancies when reviewing invoices or other paperwork
    • Ability to follow instructions from management or other senior staff members
    • Friendly communication style when dealing with the public or members of staff
    • Reliable and deadline-oriented approach to ensure records are kept accurately and administrative affairs run smoothly

    Office Clerk experience requirements

    An entry-level Office Clerk does not require previous professional experience. You may need to offer training when they start their role. If an Office Clerk is working in a more senior capacity with additional responsibilities, you may require up to five years experience. Office Clerks who have worked in one industry can usually transition to a different type of company since the skills they require will generally remain the same. This means, for example, that if you run a manufacturing business and receive an application from an Office Clerk with a background in property management, they may be a good fit for the position.

    Office Clerk education and training requirements

    An Office Clerk position generally requires a high school diploma or equivalent qualification. Candidates may refer to certificates obtained from a college to demonstrate their skills in a particular area, such as secretarial studies or proficiency with word processing packages. You may find these certificates useful when trying to select the best hire from a competitive group of candidates.

    Office Clerk salary expectations

    According to Indeed Salaries, an Office Clerk in Canada earns on average $17.35 per hour. However, Office Clerk wages can vary substantially depending on the type and size of the company, and the employee’s level of experience

    Office Clerk salary expectations

    If an Office Clerk job description is not what you are looking for, you can review other job titles, including:

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    Office Clerk job description FAQs

    What should you look for in a good Office Clerk resume?

    These two job titles are often used to refer to similar roles. In some cases, however, an Office Assistant may be tasked with assisting the work of an individual manager or other professional, whereas an Office Clerk performs general administrative tasks to ensure the day-to-day operation of a company runs smoothly.

    Job Description Examples

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