Resources
Post a Job
 Special offer 

Jumpstart your hiring with a $100 CAD credit to sponsor your first job.*

Sponsored jobs are 4.5X more likely to result in a hire.**
  • Invite matched candidates to apply
  • Increase your visibility in job search results
  • Appear to more candidates longer
*The $100 CAD Sponsored Job credit offer is only available for new accounts in Canada that post a job and expires one year after account creation. Upon expiration of the credit, users are charged based on Sponsored Job budget. Terms, conditions, and quality standards apply **Indeed data (worldwide)

Operations Director Job Description: Top Duties and Requirements

An Operations Director, or Director of Operations, is responsible for managing an organization’s day-to-day operations. Their main duties include developing and implementing operational plans to follow the company strategy, overseeing business processes such as production and finance, and analyzing operational efficiency.

Build a Job Description
Are you a Job Seeker? Find Jobs

Operations Director duties and responsibilities

As Operations Directors are one of the highest level executives in their company, they have a wide range of duties based on the organization’s needs. Some of their main duties and responsibilities include:

  • Develop operational plans that promote long-term success and growth
  • Work with the finance department and project managers to develop financial and budgetary plans
  • Monitor day-to-day operational systems and recommend solutions for improvement if necessary
  • Oversee customer support and retention processes, and enhance them when necessary
  • Create and implement new operational policies
  • Build and maintain relationships with clients, partners, and vendors
  • Analyze and interpret data and metrics to evaluate employee performance
  • Monitor productivity of different departments and create individual performance reviews
Build a Job Description
Are you a Job Seeker? Find Jobs

Operations Director Job Description Examples:

Example 1

Job Type: Full-time, permanent

Working hours:30 hours/week

Job location: Richmond, BC

Maple Leaf Aluminum is looking for an Operations director - administrative services to direct and coordinate the implementation of corporate goals, procedures, and work standards to make sure that all aspects are covered and that company goals are met.

Duties & Responsibilities

� Plan, organize, direct, control and evaluate the operations of the company

� Direct and advise staff engaged in providing records management, finance, purchasing, human resources or other administrative services

� Direct and control corporate governance and regulatory compliance procedures

� Plan, administer and control budgets and resources for contracts, equipment, raw materials and supplies

� Prepare reports and briefs for management committees evaluating administrative services

� Interview, hire and oversee training for staff.

Skills & Qualifications:

� Bachelor's degree in business administration or a related administrative services field

� Minimum 5 years of proven experience in a professional service environment including business administration, finance or administrative services

� Ability to troubleshoot problems that are complex which may involve a variety of stakeholders

� Effective attention to detail and a high degree of accuracy, high level of confidentially and accountability

� Sound analytical thinking, planning, prioritization, and execution skills.

About Maple Leaf Aluminum Ltd.

Maple Leaf Aluminum is an aluminum contractor providing international standard and high quality of products and services to our clients. Honesty and integrity are our top qualities for services to our customers that we strive for excellence and will always do our best to fit your needs. As an aluminum works contractor, we offer services in supply and installation of aluminum fences, railings and gates for your houses, sunrooms and apartments etc.

Please apply through [website] if you satisfy allrequired qualifications.

Job Types: Full-time, Permanent

Salary: $59.00 per hour

Benefits:
  • Disability insurance
  • Extended health care
    Schedule:
  • Monday to Friday



    Ability to commute/relocate:
  • Richmond, BC: reliably commute or plan to relocate before starting work (required)

    Education:
  • Bachelor's Degree (preferred)

    Experience:
  • management: 5 years (preferred)


    Work Location: In person


    Application deadline: start date: 2023-09-15

    • Example 2

    Position Overview
    Reporting to the Executive Director, you will provide oversight of the ongoing operations of the Centre. Oversight would include but not be limited to the medical clinic, programs and services, people and culture of Atwell, creative communications, project management oversight of major fundraising events, and IT. As Atwell grows project management of new initiatives is a major component of this position.

    Qualifications AND Capabilities
    The successful candidate will exhibit the following:

  • Be a committed Christian who demonstrates a personal relationship with Jesus Christ as Savior and Lord
  • Exhibit strong commitment and dedication to the pro-life position and sexual integrity
  • Agree with and be willing to uphold the Statement of Principle, Statement of Faith, and Policies of the Centre
  • Be self-motivated, dependable, and responsible

    Responsibilities:

  • Overseeing organizations operations, project timelines, program developments, and employee productivity while building a highly inclusive culture to ensure team members thrive
  • Working with the Executive Director to set and drive the organizational vision and mission, corporate strategy, and hiring needs
  • Measuring and analyzing current revenue streams, offerings, and relationships to optimize organizational growth and revenue strategy
  • Developing actionable organizational strategies, objectives, and plans that ensure alignment with short- and long-term objectives developed in tandem with the ED
  • Strategically managing, organizing, and coordinating employees from different departments and locations to ensure efficiency
  • Implementing financial procedures and organizational policies and programs to drive the company�s operating capabilities to surpass the industry average
  • Assessing and implementing improved processes, new technologies, and collaborating with management
  • Building and maintaining relationships with other professionals and organizations in the industry

    Qualitifications:

  • Ability to motivate, organize, and respond to employees of many different areas of expertise
  • Excellent business and budget-planning skills
  • Strong organizational and time-management skills
  • Ability to adapt to changing environments
  • Excellent verbal and written communication skills
  • Excellent interpersonal and relationship-building skills
  • Ability to work as an independent contributor and as part of a team
  • Excellent analytical and planning skills

    Education & Technical Knowledge Experience

  • Bachelor�s Degree or higher; Preferably in an area of business
  • Project Management qualification and certification an asset as well as proven related experience in project management.
  • 5 years� + experience as an office assistant/supervisor/manager or in a related field.
  • Technical understanding of CRMs, EMRs, WordPress, and Data Collection systems

    Job Types: Full-time, Fixed term contract

    Salary: $60,000.00-$65,000.00 per year

    Benefits:
  • Company events
  • Dental care
  • Disability insurance
  • Extended health care
  • Flexible schedule
  • On-site parking
  • Paid time off
  • Vision care
    Schedule:
  • 8 hour shift
  • Day shift
  • Evenings
  • Monday to Friday
  • On call

    Ability to commute/relocate:
  • Hamilton, ON: reliably commute or plan to relocate before starting work (required)

    Education:
  • Bachelor's Degree (required)

    Experience:
  • management: 3 years Location: One location

    • Example 3

    Senior Operations Director

    SELC College is a fast-growing private post-secondary DLI (designated Learning Institution) duly accredited by PTIB and EQA in British Columbia.

    At SELC we focus on preparing our learners for real jobs using applied/experiential learning techniques in engaging and pragmatic classrooms delivered by industry experienced instructors.

    SELC believes that every member of the team is valuable to its success. It�s unique, personal and nurturing culture transcends warmth, empowerment, psychological safety, growth and meaningful careers for everyone. Like a �Beacon of Light�, we learn together and guide each other forward so that stakeholders and every student at SELC can witness � the �SELC Way�.

    To learn more about who we are, please visit [website]

    About the opportunity

    Before the end of this year, we have an outstanding opportunity for a Senior Operations Director to lead an enthusiastic, supportive and diverse growing organization inspired to deliver uniquely excellent services for domestic and international students on a permanent full-time capacity.

    Reporting to the Executive Director for Operations and Academics, this senior leadership position requires administration of day-to-day management of operational excellence, strategic planning, and organizational culture stewardship.

    Working Schedule:

    Monday to Friday, on-site, with occasional working from home arrangement

    Duties and Responsibilities:

    � Provides strategic and daily management of operations and administrative functions including multiple campus and office oversights, human resources planning, and budget compliance.

    � Develop, implement and enhance structure and processes to strengthen operational excellence especially on quality education delivery and unique student experience.

    � Review, design and execute improvements through gaps identification and problem resolution in communication, compliance and process effectiveness and efficiency.

    � Propose resources allocation and establish financial and administrative controls on running the operations division of SELC

    � Provide confidential and strategic advice to the Executive Team

    � Liaison with the institution relations and monitoring of compliances with PTIB, EQA and other government agencies regarding operation of post-secondary institution. Lead and complete all inspections, certifications and designation annual applications and reviews.

    � Review and research programs and initiatives from other institutions to guide SELC operational initiatives

    � Seal relationships and facilitate cross-team collaboration, information sharing and leadership team engagement.

    � Manage and develop staff through effective knowledge-building and feedback process

    � Develop communication and decision-making structures that warrant psychological safety, empowerment, growth mindset and job satisfaction.

    � Represents the organization and upholds the SELC values, mission and vision.

    More About You

    For you to succeed in this role, we anticipate that you possess the following credentials and qualifications:

    � Bachelor�s degree required with high preference for those with Master�s degree in the field of business, operations and management

    � Minimum of 5 years of experience in higher education leadership, operations or management consulting or related field

    � Strategic and empowering leadership approaches with a high planning acumen

    � Self-driven with an entrepreneurial mindset

    � Strong and creative problem-solving, critical thinking, strategic, tactical, and operational planning skills

    � Strong data analysis and data-driven decision-making skills

    � Solutions-oriented and strong ability to solve problems in situations where limited standardization exists and can anticipate future requirements

    � Strong systems and process-building skills, including ability to think and operate collaboratively and cross-functionally

    � Strong culture-building orientation and ability to enable team members to perform at their highest levels

    � Excellent people and project management skills, including detail and action-orientation with excellent follow-through skills

    � Excellent communication skills, both verbal and written

    � Demonstrates strong interpersonal skills and multi-cultural sensitivity

    � Natural change management agent and strong ability to influence others

    � Extremely proficient in the use of technology including the Microsoft Office Suite, Learning Management Systems, project management and similar software

    About the benefits and perks

    In return for your contribution and qualifications, the successful candidate will be entitled to competitive total rewards including the following:

    � Life Insurance and travel insurance

    � Extended health, dental and vision benefits

    � Negotiable vacation

    � On-site parking

    � Building fitness facility access

    � Opportunities for growth and professional development

    If you take pride in your work and you believe you can make a difference and grow with us, JOIN US NOW and let us contribute to the future generation's career success!!!

    Job Types: Full-time, Permanent

    Benefits:
  • Dental care
  • Extended health care
  • Flexible schedule
  • Life insurance
  • On-site gym
  • On-site parking
  • Paid time off
  • Vision care
  • Work from home
    Schedule:
  • 8 hour shift
  • Day shift
  • Monday to Friday

    COVID-19 considerations:
    We encourage our employees to be fully vaccinated against COVID-19 unless a medical or religious exemption is approved.

    Ability to commute/relocate:
  • Vancouver, BC V6E 2R9: reliably commute or plan to relocate before starting work (required)

    Education:
  • Bachelor's Degree (required)

    Experience:
  • management: 5 years Location: One location

    • Example 4

    Cavalia presents its third reinvented edition of Illumi - A New Dazzling world of Lights, the largest multimedia sound and light event in the world.

    Illumi � A New Dazzling World of Lights is an immersive walk through experience of magical, fairy, and extraordinary nighttime adventure created by thousands of larger-than-life light structures.

    Come shine with us:

    - A unique event in the world

    - A magical and stimulating environment

    - A school of skills

    - The possibility to evolve

    - A team of passionate people

    - Competitive salaries

    - Social events

    Purpose OF THE Position:

    The Operations Director is responsible for implementing strategies for the smooth operation of the facilities, repair, electrical, and maintenance departments. They will provide leadership and management of most operational aspects of the site and the workers, as well as participate in strategic decision making. The Director will ensure that the space is maintained for public access during an outdoor event.

    Responsibilities:

    �
  • Ensure that the Facilities, Repair, Electrical and Maintenance departments execute the defined projects within the prescribed deadlines.

  • Responsible for ensuring a quality guest experience with fully functioning structures and available facilities

  • Creates policy, procedures and organizes work for the various departments

  • Responsible for the installation and maintenance of structures and property, repairs, parts and tools shop, and guest areas.

  • Manages the upkeep and maintenance of the site: toilets, electricity, machinery

  • Responsible for safety of property, facilities, and experience structures

  • Responsible for safe work practices and procedures onsite, including safety training

  • Plans and documents emergency and safety measures for our employees.

  • Plans and manages the transportation of equipment as needed while ensuring the integrity of the material

  • Prepares and is accountable on the department's budget

  • Responsible for Operations Department Assets including tool & repair shop and vehicles.

  • Manages weather events that could affect the event conditions.

  • Plans the labor needs in collaboration with the department heads.

  • Perform all other related tasks.

    Prerequisites:

    � Minimum five (5) years experience in a similar position;

    � Excellent organizational skills, good time and deadline management;

    � Knowledge of marquees or event tents in terms of structure as well as assembly and disassembly operations an asset;

    � Knowledge of Microsoft Excel;

    � Interpersonal, organizational and decision making skills;

    � Specific knowledge of the different equipment used during set-up and dismantling;

    � Knowledge of transportation regulations, loading plans and customs brokerage is an asset

    � Good communication skills and team spirit;

    Job Types: Full-time, Permanent

    Salary: From $85,000.00 per year

    Schedule:
  • Day shift
  • Monday to Friday
  • Weekend availability

    Application question(s):
  • Do you currently live in the Greater Toronto Area?

    Experience:
  • Management: 2 years start date: 2022-06-13

    • What does an Operations Director do?

    An Operations Director plays a central role in an organization to ensure everything is running smoothly. They are involved in almost every aspect of an organization. Operations Directors must create effective long-term strategies to optimize the company’s operations including production, growth, finance, and recruitment. This includes compiling a budget based on the company’s revenue and expenses, implementing efficient workflows, monitoring day-to-day operations, and managing relationships with clients and partners.

    Operations Director skills and qualifications

    Operations Directors need to have a strong understanding of business operations and management, so they must have the following prerequisite skills and qualifications to be successful:

    • Strong leadership abilities
    • Excellent verbal and written communication skills
    • Proven ability to manage finances and budgets
    • Great interpersonal skills
    • In-depth knowledge of diverse business functions, such as evaluating metrics
    • Able to create and implement operational processes
    • Understanding of industry regulations and guidelines
    • Knowledge of Microsoft Office and various types of software, such as customer relationship management and data analysis software

    Operations Director experience requirements

    Operation Director candidates should have a minimum of 10 years of experience in an operations role or similar position. They should also have a minimum of five years’ experience in a management or leadership role in a similar industry to prepare them for the role. Like most Director positions, Operations Director candidates usually move into the role from a Senior Management position.

    Operations Director education and training requirements

    Operation Director candidates must have in-depth knowledge of your industry. Candidates should generally have a bachelor’s degree in business administration, finance, or a related field. You may also require your candidates to have a master’s degree in business administration or a related field. Professional certifications in operations management, supply chain management, data analysis, or personnel management are an asset for candidates.

    Operations Director salary expectations

    According to Indeed Salaries, the average salary for an Operations Director in Canada is $90,351 per year. This salary varies based on the company, experience, and location.

    Job description samples for similar positions

    If this job description is not quite what you’re looking for, samples for similar positions include:

    Ready to Hire?Build a Job Description

    Operations Director job description FAQs

    How do you become an Operations Director?

    As the Operations Director tends to be one of the highest-ranking position’s in a company, candidates usually move into the position after having several years of experience in Senior Management. Candidates moving into a Director position need to be highly experienced with a comprehensive resume that demonstrates their operational management successes.

    Is it the Director of Operations or Operations Director?

    Director of Operations and Operations Director are the same role, just different job titles. They can be used interchangeably, but different companies typically use one or the other when referring to the position. Here are other similar job titles you can use to refer to an Operations Director:

    • Senior Operations Director
    • Vice President of Operations
    • Senior Director of Business Operations
    • Strategy and Operations Leader
    • Director of Business Operations
    • Operations Team Lead

    Who reports to an Operations Director?

    Since an Operations Director has influence in all aspects of the business, many different people will report to them. People within the operations team will report to them regularly, such as Operations Assistants, Operations Analysts, Operations Specialists, Operations Engineers, and Operations Managers. Outside of the operations team, department heads and managers will also regularly report to the Operations Director, particularly when changes are being made or new processes are being implemented.

    What qualities make a good Operations Director?

    Operations Directors should have a number of qualities, such as strong decision-making skills and good organizational abilities. However, the most important quality to look for in an Operations Director candidate is leadership skills. Strong leadership skills help Operation Directors ensure everything is running smoothly as it allows them to lead and motivate their team effectively.

    Job Description Examples

    Need help writing a job description for a specific role? Use these job description examples to create your next great job posting. Or if you’re ready to hire, post your job on Indeed.

    No search results found

      *Indeed provides this information as a courtesy to users of this site. Please note that we are not your recruiting or legal advisor, we are not responsible for the content of your job descriptions, and none of the information provided herein guarantees performance.