Computer Technician Job Description: Top Duties and Requirements

A Computer Technician, or a Computer Service Technician, is responsible for servicing and maintaining computers and other small electronic devices like audio and video systems. Their duties include installing electronic equipment, maintaining or servicing electronic equipment, and diagnosing electronic system problems.

Build a Job Description

Computer Technician duties and responsibilities

A Computer Technician has many daily duties and responsibilities. Some of the most common duties expected in any field include:

  • Install, repair, and maintain electronics including computers and audio/visual equipment
  • Provide complete maintenance reports
  • Offer estimates on repair costs before completing repairs
  • Read and follow blueprints and schematics
  • Supervise or train other Computer Technicians

What does a Computer Technician do?

A Computer Technician is an individual responsible for installing electronic equipment such as televisions, computers, and other audio or visual equipment. They assemble new equipment while following installation procedures and use both hand and power tools, as needed. They are also responsible for testing newly-installed products to ensure they are fully functional. A Computer Technician diagnoses electronic problems and repairs faulty or damaged components.

Computer Technician skills and qualifications

There are several skills and qualifications that a good Computer Technician needs to fulfill their daily duties. Some to look for in job applicants include:

  • Ability to use specialized tools and instruments
  • Excellent communication skills
  • Strong analytical skills
  • Problem-solving skills
  • In-depth knowledge of mechanical maintenance
  • Customer service skills
  • Understanding of electrical equipment and electronics

Computer Technician experience requirements

A good Computer Technician candidate may only have on-the-job experience acquired throughout their training, which is suitable for an entry-level position. If the position requires the Computer Technician to train or oversee other Technicians, the candidate must have three to five years of practical experience in the field. 

Computer Technician education and training requirements

A Computer Technician should typically complete a three- or four-year apprenticeship program in electronic servicing. While trade certification is not required in Ontario, British Columbia, and the Yukon, candidates with certification in these provinces are considered to have high potential. In all other provinces and territories, candidates must have trade certification from a governing body.

Computer Technician salary expectations

According to Indeed Salaries, average pay for a Computer Technician in Canada is $24.51 per hour. Rates may vary based on factors like geographical location, size of the organization, and level of experience.

Job description samples for similar positions

If this job description isn’t exactly what you were looking for, consider browsing some similar samples including:

Computer Technician job description FAQs

What is the difference between a Computer Technician and a Computer Programmer?

A Computer Technician prepares, repairs, and maintains electronic devices for use. They may help customers troubleshoot their devices by providing instruction, or they physically repair the items themselves. They also implement computer programs and other software technologies needed to operate or repair devices. A Computer Programmer develops the software installed by the Computer Technician, and they develop the code and the programs the Computer Technician relies on to complete installations and repairs of electronic devices.

What are the different types of Computer Technicians?

There are several different types of Computer Technicians who service different types of products. There are Software Computer Technicians, who focus primarily on software issues like installing or troubleshooting software, or removing viruses and recovering data. Hardware Computer Technicians, meanwhile, focus on the electrical components of the devices and repair or replace them as necessary. Retail Store Computer Technicians specialize in the products sold in their shop and may only service items purchased from their stores. Independent Contractor Computer Technicians may service any type of equipment, regardless of where it was purchased. They work for themselves and are familiar with many products.

How can you make your Computer Technician job description stand out?

A good Computer Technician job description includes all the essential information about the role, while also providing information about the competitive salary and benefits your organization provides. Include information about the type of devices the employee will be expected to be familiar with, the types of software they will be using, and any travel expectations, such as visiting peoples homes, or travel between multiple office locations in an area. If you require any specialized qualifications for the types of equipment the Computer Technician will be working with, ensure it is clear to the reader.

What qualities make for a successful Computer Technician candidate?

A Computer Technician needs several technical skills and qualifications, but employers should also look for candidates with the interpersonal skills needed to deal with customers. A Computer Technician deals directly with consumers on a daily basis, so experience in customer service is a strong asset. They should be knowledgeable about computers and have a real interest in helping others. Look for candidates who are comfortable with speaking, are patient, and have a passion for solving problems. 

Job Description Examples

    *Indeed provides this information as a courtesy to users of this site. Please note that we are not your career or legal advisor, and none of the information provided herein guarantees a job offer.