Restaurant Server Job Description: Top Duties and Requirements

A Restaurant Server, or Food Server, is responsible for providing excellent customer service and dining experience for customers at a restaurant. They seat customers, take food and drink orders, and deliver food to the customer.

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Restaurant Server duties and responsibilities

When writing a job description for a Restaurant Server, it’s important to specify the main functions of the role within your company. Some of the most important duties and responsibilities required to excel as a Restaurant Server include:

Greeting customers upon arrival at the restaurant
Providing excellent customer service during their dining experience
Providing suggestions for food or drink choices to diners
Taking feedback from diners
Cleaning tables and preparing spaces for future diners
Carrying drinks and food from the kitchen or bar area to the tables
Memorizing the food menu and wine list as well as any nightly specials
Setting tables throughout the shift

Restaurant Server Job Description Examples:

Example 1

Job Title:Restaurant Server - AM

Job Status:Permanent

Joining Bonus:$500 ($200 on joining + $300 after completing probation)

Starting Wage: $17.14 per hour to $17.64 per hour (at 1yr.) + gratuities

Summary of Position:
To represent Inn at Laurel Point in all guest interactions as �A refined coastal experience in a waterfront city setting, guided by sincere, friendly service, to create remarkable memories.� The Restaurant Server is a true professional with a passion for food, wine, spirits and the entire food and beverage experience, which they dedicate to sharing with our guests by providing an exceptional dining experience.

Responsibilities:

Ensure the highest guest satisfaction by providing consistent excellence of service and giving genuine personal attention

Professionally greeting and welcoming guests upon their arrival to the Restaurant

Project a pleasant and positive professional image to all guests at all times

Sell and up-sell menu and beverage items in a positive, professional manner

Deliver and presenting food items to guest tables

Bussing and re-setting tables

Performing opening, cleaning and closing duties

Has good working knowledge of the POS system and payment machines in order to provide efficient and accurate ordering and billing.

Ensure all items are delivered in a timely manner

Maintain knowledge of restaurant menus, including features, kitchen glossaries and technique to deliver accurate information to guests and self-educates and acquires knowledge about food and wine

Communicate effectively with guests, supervisors and co-workers using appropriate etiquette and language and works in cooperation and harmony with all colleagues, supervisors and other departments to execute duties and responsibilities with due diligence

Has good knowledge of Inn facilities and city attractions for the benefit of enquiring guests

Comply with the Inn at Laurel Point�s policies and procedures

Qualifications:

Minimum of 1 year experience in fine-dining restaurant

Knowledge of wine service

Sincere desire to exceed guest expectations

Passion for food & wine

Ability to work well under pressure, and high energy and self-motivation required

Ability to work without constant supervision

Strong communication skills

Must be enthusiastic and team oriented

Must be personable and professional

Foodsafe Level 1 and Serving It Right

Must be able to lift 30lbs on a regular basis

Flexible availability: including early mornings, evenings, and statutory holidays

Must be able to embrace the 4 core values of the Inn at Laurel Point: Excellence, Respect, Curiosity and Stewardship

Reports To: Restaurant Manager and Assistant Restaurant Manager

Closing Date:Please submit your application as soon as possible as applications are reviewed daily

What�s in it for you?

Competitive Wages

A fun & friendly workplace culture that embraces diversity

Cross-training opportunities to grow your skills

Best staff meal in town and by the way, it�s free!

Complimentary parking on non-restricted days during the off-season

Comprehensive benefits package

Colleague of the month recognition program

Summertime volleyball on Sticky Wicket rooftop, BBQs on our stunning Terrace patio, free themed year-end Gala to thank you

Aura waterfront restaurant + patio staff discount � 50%

Need a staycation? We�ve got you covered, after your 1-year work anniversary, enjoy a complimentary one night stay including breakfast for 2

Friends & Family hotel discount (so you can show off your amazing workplace)

Candidate referral bonus - $500

Industry discounts

Workshops

Cross-training opportunities

Skill and advancement training programs

Shower and locker facilities

Thank you for considering Inn at Laurel Point as your employer of choice!

Job Type: Permanent

Salary: From $17.14 per hour

Benefits:

Company events

Dental care

Disability insurance

Discounted or free food

Extended health care

Life insurance

On-site parking

RRSP match

Vision care
Flexible Language Requirement:

French not required
Schedule:

Evening shift

Monday to Friday

Weekend availability
Supplemental pay types:

Signing Location: One location

Example 2

THIS JOB Requires Speaking IN HINDI/URDU/Punjabi */*

We are hiring for our Mississauga location

Company Introduction

Started in 2014 in a small place with only 5 seating capacity, Karahi Point has now 7 locations under the same banner in less than 7 years.

We are a chain of restaurants renowned for our delicious food, best customer service and in providing the best work culture for our team members.

In case you are passionate for food, providing best customer service, available full/part time and looking for a long-term bright career in food hospitality industry, then Karahi Point is a place for you.

We are looking for passionate restaurant servers at our Mississauga location.

Roles and Responsibilities.

Knowledge of Greeting customers upon arrival at the restaurant

Setting tables and rearranging the dining area to accommodate larger groups and prepare the restaurant for special events

Taking customers' food and drink orders

Providing suggestions for food or drink choices to diners

Ability to multitask and to cater to multiple groups at one time

Collaborating with the kitchen staff for prompt and correct delivery of orders

Carrying drinks and food from the kitchen to the tables

Cleaning tables and preparing spaces for future diners

Providing excellent customer service during their dining experience

Taking feedback from diners

Delivering a memorable dining experience by resolving all customer issues promptly

Assisting with the tidying of tables, clearing leftovers, and keeping the dining area neat and pleasant

Mopping and sweeping the dining area.

Requirements or Skills

Must always be available on weekends and sometimes after hours too.

Excellent Communication Skills.

An experience in food industry is an asset

Anyone who is looking for long term and a permanent position.

Very strong telephone etiquettes

Capable of working in fast paced environment

Ability to do multitasking.

Language: Proficiency in English, Hindi/Urdu and/or Punjabi

Job Types: Full-time, Part-time, Permanent

Salary: $15.50-$16.00 per hour

Benefits:

Discounted or free food
Schedule:

10 hour shift

12 hour shift

8 hour shift

Day shift

Weekend availability
Supplemental pay types:

Tips

Ability to commute/relocate:

Mississauga, ON M9M 2Y9: reliably commute or plan to relocate before starting work Location: One location

Example 3

We are seeking an experienced part-time server in a established restaurant located in Mississauga. You will be responsible for presenting the food and beverage preferences in an engaging way.

Duties AND Responsibilities:

Create a memorable and pleasant dining experience for guests.

Greet customers upon arrival.

Provide suggestions for food or drink choices.

Sanitize and set tables throughout shift.

Respond to questions about food, beverage, wine or other services.

Anticipate guest needs.

Respect and Teamwork; no request is too difficult.

Work safely; monitor the cleanliness of your section and ensure all areas are safe and free from clutter.

Skills AND Qualifications:

1-2 years minimum experience as a server

A positive, energetic outlook and a passion for food and beverage

A sense of urgency to satisfy the needs of others

Excellent communication and interpersonal skills

Ability to stand for long periods of time

Competitive wages offered.

This is a part-time position. Only interested candidates should apply!

Job Type: Part-time

Additional pay:

Overtime pay

Tips

COVID-19 considerations:
masking, social 2 years (preferred)

Example 4

Gloria�s Restaurant is all about good food, good service, family, and friends. It�s a licenced family style restaurant where folks can relax and enjoy their favourite meals in a warm and friendly atmosphere. It�s also a rewarding place to work for enthusiastic people with a great personality and the ability to keep guests happy.
The duties of the server include greeting and seating all guests upon arrival, taking and delivering orders, punching in orders on POS and collecting payment when complete. Additionally, a Floor Server should have in depth knowledge about all Food Menu and have the ability to offer suggestions and up sell when possible.

***must have experience serving breakfast in a fast paced restaurant*

Job Description

Take orders, answer customer questions

Serve menu items

Clear customer's food when finished and ensure orders were satisfactory

Present cheque and accept payment via cash, debit/credit

Clean tables

Assist other staff when required

Coordinating with the kitchen to ensure timely service and quality of the food

Job Types: Full-time, Part-time, Permanent

Salary: $15.00 per hour

Additional pay:

Tips
Benefits:

Dental care

Discounted or free food

Extended health care

On-site parking

Store discount

Vision care
Schedule:

Day shift

Experience:

Full Service Servers: 1 year (preferred)

serving: 3 years Serve, SIR or equivalent (preferred)

Example 5

THIS JOB Requires Speaking IN HINDI/URDU/Punjabi */*

We are hiring for our Richmond HILL location

Company Introduction

Started in 2014 in a small place with only 5 seating capacity, Karahi Point has now 6 locations under the same banner in less than 7 years.

We are a chain of restaurants renowned for our delicious food, best customer service and in providing the best work culture for our team members.

In case you are passionate for food, providing best customer service, available full/part time and looking for a long-term bright career in food hospitality industry, then Karahi Point is a place for you.

We are looking for passionate restaurant servers at our Richmond Hill location.

Roles and Responsibilities.

Knowledge of Greeting customers upon arrival at the restaurant

Setting tables and rearranging the dining area to accommodate larger groups and prepare the restaurant for special events

Taking customers' food and drink orders

Providing suggestions for food or drink choices to diners

Ability to multitask and to cater to multiple groups at one time

Collaborating with the kitchen staff for prompt and correct delivery of orders

Carrying drinks and food from the kitchen to the tables

Cleaning tables and preparing spaces for future diners

Providing excellent customer service during their dining experience

Taking feedback from diners

Delivering a memorable dining experience by resolving all customer issues promptly

Assisting with the tidying of tables, clearing leftovers, and keeping the dining area neat and pleasant

Mopping and sweeping the dining area.

Requirements or Skills

Must always be available on weekends and sometimes after hours too.

Excellent Communication Skills.

An experience in food industry is an asset

Anyone who is looking for long term and a permanent position.

Very strong telephone etiquettes

Capable of working in fast paced environment

Ability to do multitasking.

Language: Proficiency in English, Hindi/Urdu and/or Punjabi

Job Types: Full-time, Part-time, Permanent

Salary: $15.25-$15.50 per hour

Additional pay:

Tips
Benefits:

Discounted or free food
Schedule:

10 hour shift

12 hour shift

8 hour shift

Day shift

Weekend availability

Ability to Hill, ON L4E 1B6: reliably commute or plan to relocate before starting work (required)

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What does a Restaurant Server do?

A Restaurant Server acts as the main point of contact for a customer when dining at a restaurant. The server is responsible for making sure that the customer enjoys their experience. This helps promote customer loyalty. A Restaurant Server is also expected to maintain appropriate standards for the establishment where they work.

Restaurant server skills and qualifications

A successful Restaurant Server candidate will have various prerequisite skills and qualifications required for the duties of this job. Some of these include:

Ability to provide excellent customer service to all diners
Knowledge of food and wine pairings in fine dining restaurants
Ability to use point-of-sale systems
Ability to multitask and to cater to multiple groups at one time
Ability to dissolve conflict, take criticism, and solve problems
Knowledge of basic math equations, particularly addition and subtraction
Ability to learn quickly on the job
Knowledge of basic administration skills and tasks such as scheduling and filing

Restaurant Server experience requirements

Generally, prior work experience as a Restaurant Server is not necessary. In some cases, candidates with two to three years of experience may be preferred. You may also opt to hire a candidate who has experience working in a similar type of establishment.

Restaurant Server education and training requirements

Applicants to a Restaurant Server role usually do not need any particular education or training to perform the duties of the role. It is common to provide on-the-job training. Some provinces, such as Ontario, require anyone serving alcohol to obtain a Smart Serve certificate. For Restaurant Servers working in an upscale or fine dining restaurant, additional vocational programs or certifications may be required. In Saskatchewan and British Columbia, apprenticeship programs dedicated to the food and beverage industry are available. These programs also have certification available, but it’s not mandatory for job applicants to complete certification.

Restaurant Server salary expectations

According to Indeed Salaries, the average salary for a Restaurant Server is $13.94 per hour. The salary can vary depending on many factors including experience, location, or the company that is hiring.

Job description samples for similar positions

If a Restaurant Server isn’t quite what you are looking for, other related job descriptions include:

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Restaurant Server job description FAQs

What should you look for in a Restaurant Server resume?

When reviewing resumes for a Restaurant Server role, it’s important to look closely at prior experience. Make sure the applicant has obtained any required certification. It may be important to consider candidates who have soft skills listed on their resume. It might also be a good idea to check if the candidate has had other previous customer service or sales experience.

What makes a good Restaurant Server job description?

Being as descriptive as possible about the specifics of the position will help to find the right job applicant. If the applicant is to work in a niche environment, such as a fine dining restaurant, be sure to list it. The description can also state the number of expected shifts or work hours in a week. It should also include information such as if the job requires a uniform and whether the establishment would provide it.

How can you make your Restaurant Server job description stand out?

To make a job description stand out, highlight any added benefits that come with the role such as free parking, food discounts, generous vacation policies, or wellness benefits. The description should also confirm that the job complies with any government-mandated benefits. Keep in mind experienced applicants may also look for any mention of job advancement.

Job Description Examples

Need help writing a job description for a specific role? Use these job description examples to create your next great job posting. Or if you’re ready to hire, post your job on Indeed.

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