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Administrative Officer Job Description: Top Duties and Qualifications

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An Administrative Officer is responsible for maintaining the daily operations of a business. Administrative Officers support the company executives, perform clerical tasks, or coordinate administrative procedures.

What does an Administrative Officer do?

Typically, an Administrative Officer is responsible for overseeing and implementing administrative procedures, answering phone calls, providing support for the entire company, managing employee records and greeting customers. In a small organization, they may also perform other administrative roles such as scheduling appointments, booking travel for company executives or taking notes in meetings.

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Administrative Officer Job Description Examples:

Our mission

Indeed’s Employer Resource Library helps businesses grow and manage their workforce. With over 15,000 articles in 6 languages, we offer tactical advice, how-tos and best practices to help businesses hire and retain great employees.

Read our editorial guidelines
Create a culture of innovation
Download our free step-by-step guide on encouraging healthy risk-taking
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Administrative Officer duties and responsibilities

Duties and responsibilities required to excel include:

  • Managing company documents by sorting, filing and delivering office memos, mail or other documents
  • Greeting customers when they enter the building and extending assistance when necessary
  • Coordinating travel arrangements for company executives by booking flights, hotels or car rentals
  • Preparing reports to help track company expenses and budgets
  • Supporting company executives with administrative tasks such as photocopying, scanning and printing
  • Maintaining an employee database and helping upper-management identify gaps in staff hiring
  • Hiring maintenance staff and working with them to fix issues with company equipment or the building
  • Scheduling and arranging company events for staff or clients

Administrative Officer skills and qualifications

A successful Administrative Officer candidate will have various prerequisite skills and qualifications required for the duties of this job. Some of these include:

  • Knowledge of basic computer software
  • Organizational skills and the ability to maintain digital records
  • Ability to prioritize daily tasks and good time management skills
  • Willingness to learn new programs or company procedures
  • Ability to take direction
  • Ability to work independently and often without direction
  • Strong people skills and ability to help customers, clients, and employees with various needs and requests
  • Ability to multitask and take multiple requests at one time from various people

Administrative Officer experience requirements

It is important to look for a candidate that has prior work experience as an Administrative Officer. Ideal candidates generally should have served in the position for three years or more. It may also be beneficial to look for a candidate who has worked in a similar industry. If prior work experience is not required, be sure to list that in the job description.

Administrative Officer education and training requirements

A successful candidate will need to have completed secondary school. The right candidate may also have vocational training from an accredited College or University. Higher education such as a Bachelor of Arts degree would also be appropriate for the role. Alternatively, an Administrative Training Certificate may also be worth considering. Candidates with training in Microsoft Office, or other systems are generally preferred. Some applicants may already hold certification to prove how many words they can type per minute.

Administrative Officer salary expectations

According to Indeed Salaries, the average salary for an Administrative Officer is $21.24 per hour. This can vary depending on experience, location, or the company that is hiring.

Job description samples for similar positions

If an Administrative Officer isn’t quite what you are looking for, other related job descriptions include:

Create a culture of innovation
Download our free step-by-step guide on encouraging healthy risk-taking
Get the guide

Administrative Officer job description FAQs

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