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Store Assistant Job Description: Top Duties and Requirements

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Indeed’s Employer Resource Library helps businesses grow and manage their workforce. With over 15,000 articles in 6 languages, we offer tactical advice, how-tos and best practices to help businesses hire and retain great employees.

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A Store Assistant, also known as a Store Associate, rents, sells, or leases services and products to customers. Their duties include using cash registers, suggesting products, and reminding potential buyers about the benefits of choosing their employer.

Store Assistant duties and responsibilities

Store Assistants explain pricing and how to use and maintain products. They also help conduct inventories and set up store displays. The duties and responsibilities in a Store Assistant job description may include:

  • Answering questions from customers
  • Operating or repairing equipment
  • Packaging or bagging products for customers
  • Using software to record sales, customer shipping, contact information, and other data
  • Calculating billing amounts and creating invoices or receipts
  • Sweeping, mopping, taking out the trash, and performing similar tasks
  • Informing customers about financing options, return policies, and other details

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Store Assistant Job Description Examples:

Our mission

Indeed’s Employer Resource Library helps businesses grow and manage their workforce. With over 15,000 articles in 6 languages, we offer tactical advice, how-tos and best practices to help businesses hire and retain great employees.

Read our editorial guidelines
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What does a Store Assistant do?

Store Assistants help customers make transactions, keep stores clean, restock inventory, answer questions, and address customer complaints. A good Store Assistant can help a company keep sales high by maintaining relationships with existing customers and attracting new ones. They can work with individuals or businesses in many different industries. Store Assistants can work in a variety of places including spas, grocery stores, clothing stores, car dealerships, and auto repair shops. They can work full-time or part-time hours, and they sometimes help train new team members.

Store Assistant skills and qualifications

Successful Store Assistants are friendly, courteous, and professional. They can work successfully with a variety of people and personality types. They can also make transactions easy for customers while adapting quickly to any unexpected obstacles. The top skills and qualifications for Store Assistants include:

  • Outstanding customer service skills
  • Excellent written and verbal communication skills
  • Good attention to detail
  • Knowledge of the products or services the company sells and the industry that the company works in
  • An understanding of any laws or regulations that apply to the business and products
  • An understanding of basic math and how the employer calculates charges, fees, or interest
  • The ability to lift heavy boxes, climb ladders to reach high shelves, and take care of other physical tasks
  • The ability to stand for long periods

Store Assistant experience requirements

Store Assistant candidates with some experience in a similar job are preferable, but previous experience isn’t usually required. Many people start their careers as Store Assistants or fill the position while they are students.

Store Assistant education and training requirements

Some Store Assistant jobs require a secondary school degree or a GED, and some prefer candidates with an associate’s degree or a bachelor’s degree related to the industry the business is in. The amount of training needed depends on the industry, and people working with specialized equipment or costly items usually need more education. On-the-job training is normally required, and Store Assistants will need to update their knowledge about company regulations, products, and services regularly.

Store Assistant salary expectations

According to Indeed Salaries, the average salary for a Store Assistant in Canada is $14.77 per hour. Pay rates for individuals can vary depending on locations, experience, skills, education levels, and employers.

Job description samples for similar positions

If a Store Assistant isn’t exactly what your business is searching for, here are some similar job description samples that could suit your needs:

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Store Assistant job description FAQs

Two chefs, one wearing a red headband, review a laptop and take notes at a wooden table in a kitchen setting.

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Job Description Examples

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