What does a Food Server do?
Food servers work in dining establishments, acting as the main contact between Cooks and customers. They’re responsible for providing a satisfying customer service experience by bringing patrons their drinks, meals, condiments, and other requested items. If the customer receives food or beverages they didn’t order or has comments about their meal, the Food Server communicates the message to the Cook and apologizes for any inconvenience. Food Servers clear dishes, silverware, and glassware out of guests’ way as they finish meals. When they’re done eating, the Food Server provides customers with the bill and processes cash or credit card purchases.
Food Server skills and qualifications
There are a few key strengths a Food Server should have to meet guests’ needs and provide a one-of-a-kind dining experience. Skills and qualifications a successful Food Server should possess include:
- Strong memory to accurately recall menu items and their ingredients
- Polite and professional attitude towards customers and team members
- Excellent verbal communication abilities to engage in conversation and friendly rapport with customers
- Ability to quickly and logically solve problems that might arise
- Physical stamina for extended periods in a fast-paced environment
- Flexibility to work varying shift schedules, including weekends, nights, and holidays
- Effective attention to detail to ensure customer orders are correct
Food Server experience requirements
Most positions typically don’t require candidates with extensive experience, but some may prefer those with one to two years in a host or food server role. Candidates with experience working with people in a customer service or hospitality setting may also stand out. Impressive candidates usually have experience communicating with customers on a daily basis and collaborating with team members.
Food Server education and training requirements
Typically, most Food Server positions don’t require pre-existing training or a formal educational background, though some may prefer or require a high school diploma. Some upscale dining facilities may prefer candidates with an associate’s or bachelor’s degree in a related field, like hospitality or communications. Food Servers can hold certifications in various food handling safety techniques, which can also be earned through on-the-job training.
Food Server Salary Expectations
According to Indeed Salaries, the average pay for a Food Server in Canada is $17.55 per hour. This figure typically varies depending on the geographical location, company pay rates, the employee’s experience level.
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