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Administrative Manager Job Description: Top Duties and Requirements

An Administrative Manager, or Office Manager, is responsible for ensuring the day-to-day operations of a business for it to run smoothly. The main responsibilities of an Administrative Manager include supervising teams of office Administrative Assistants, developing and improving administrative processes, and ensuring the adequate flow of information throughout an organization.

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Administrative Manager duties and responsibilities

When writing a job description for an Administrative Manager, it’s important to specify duties and responsibilities required to excel in the role, including: 

  • Interviewing, hiring and training new administrative staff members
  • Keeping and appropriately filing administrative financial records
  • Organizing and controlling the operations of a department by providing administrative services
  • Implementing relevant internal policies and procedures
  • Preparing operations briefs for management
  • Maintaining sufficient inventory of supplies
  • Managing and negotiating vendor contracts
  • Ensuring that all electronic data and files are properly safeguarded
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Administrative Manager Job Description Examples:

What does an Administrative Manager do?

An Administrative Manager oversees the daily administrative operations within a company. Generally, an Administrative Manager will manage the hiring, training and well-being of a team of Administrative Clerks. Additionally, the Administrative Manager makes sure that essential supplies are replaced and ordered when necessary. Often, an Administrative Manager will work with the maintenance staff of a building to make sure everything is running smoothly and maintained. This also includes ensuring the office health and safety standards are kept up-to-date. Some Administrative Managers are responsible for preparing reports and briefs regarding administrative procedures for management meetings.

Administrative Manager skills and qualifications

A successful Administrative Manager will have various prerequisite skills and qualifications required for the duties of this job, including: 

  • Ability to work in fast-paced environments
  • Ability to manage project details and project management skills
  • Excellent conflict management resolution and problem-solving skills
  • Ability to prioritize tasks
  • Excellent interpersonal and communication skills, both verbal and written
  • Excellent relationship management skills and emotional intelligence
  • Ability to work collaboratively and effectively with team members at all levels
  • Knowledge of basic computer software programs

Administrative Manager experience requirements

Many positions require Administrative Managers to have previous experience to be considered for the position. In most cases, two to three years in a similar position is considered sufficient. An Administrative Manager should have prior experience working as an Administrative Clerk, Executive Assistant, or Administrative Assistant. While previous management experience is typically preferred for this position, it is not always necessary.

Administrative Manager training and education requirements

Most positions will require a job applicant with a bachelor’s degree in business administration or a related discipline. A four-year college degree in a related field may also be considered for this position. Some Administrative Managers will also possess additional certification for working in specific industries such as the Chartered Securities and Administrators (ACIS), Fellow of the Institute of Chartered Securities and Administrators (FCIS) or a Professional Administrator designation. Additionally, some Administrative Managers may be required to have a Canadian Health Information Management Association certification when working in healthcare.

Administrative Manager salary expectations

According to Indeed Salaries, the average salary for an Administrative Manager is $32.82 per hour. This can vary depending on experience, location, or the company that is hiring.

Job description samples for similar positions

If an Administrative Manager is not what you are looking for, other related job descriptions include: 

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Administrative Manager job description FAQs

What is the difference between an Administrative Assistant and an Administrative Manager?

In most organizations, an Administrative Assistant will report to an Administrative Manager. The Administrative Manager is responsible for creating administrative procedures and would then handle the implementation of said procedures. An Administrative Manager will also hire and train Administrative Assistants within an organization. By contrast, an Administrative Assistant will be responsible for day-to-day administrative activities such as answering phones, taking notes, or scheduling appointments.

Do Administrative Managers have different responsibilities in different industries?

Typically the main responsibilities of an Administrative Manager remain the same in different industries. There are some cases where these could change, such as the responsibilities being required from those in the healthcare industry or public sector. When Administrative Manager duties differ from regular requirements, additional training may be required.

What should you look for in an Administrative Manager resume?

A good Administrative Manager resume will have some kind of management experience. Management experience could come from volunteer experience, such as coaching a sports team or managing a volunteer program. Successful Administrative Manager candidates also have experience working with basic computer programs and may posses training certifications. It may help to look for an Administrative Manager with experience in a similar industry.

How can you make your Administrative Manager job description stand out?

The best way to make an Administrative Manager job description stand out is to include the expected salary. A job description could also include how many staff members the applicant will be responsible for and what their day-to-day activities would be.  

Job Description Examples

Need help writing a job description for a specific role? Use these job description examples to create your next great job posting. Or if you’re ready to hire, post your job on Indeed.

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