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Patient Advocate Job Description: Top Duties and Requirements

A Patient Advocate, or Care Advocate, is a front line role that focuses on patients’ primary care and comfort within the health care industry. Their duties include assisting patients in day-to-day care, reporting on their vital signs and progress, and maintaining supplies and equipment.

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Patient Advocate duties and responsibilities

The duties of a Patient Advocate can vary greatly depending on the responsibilities set out by the company. Tasks can range from basics like serving meal trays and helping patients select appropriate menu items to more advanced duties like recording fluid intake and output, and collecting specimens. A Patient Advocate’s responsibilities may also include:

  • Answering call signals from patients to tend to their care and comfort
  • Performing personal care and grooming for patients, including bathing and dressing
  • Supervising exercise or leisure activities
  • Taking vital signs, such as blood pressure, temperature and pulse
  • Recording and reporting required information into a patient’s chart
  • Performing first aid in emergency situations
  • Transporting patients between rooms, wards, or facilities
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Patient Advocate Job Description Examples:

What does a Patient Advocate do?

A Patient Advocate works with a diverse range of patients to provide primary care and comfort. They work as advocates between the patient and other healthcare providers to ensure that the patient is provided with the necessary care during diagnosis, treatment, and recovery.

Several work environments employ Patient Advocates. They are found in health care establishments such as hospitals, hospices, medical clinics, nursing homes, and even assisted care facilities for the elderly.

Patient Advocate skills and qualifications

Successful Patient Advocates have a desire to help others and approach patients with respect and dignity. Due to the variety of patients they encounter, a Patient Advocate has excellent communication skills when dealing with the patient and family members, and the other healthcare professionals they work closely with. Top skills for a Patient Advocate include:

  • Ability to understand medical terminology
  • Solid computer skills, including data entry and word processing
  • Ability to multitask and prioritize work tasks
  • Practical oral and written communication skills
  • Ability to serve others with compassion, empathy, and respect
  • Ability to perform the physical requirements of the role
  • Understanding of the healthcare system and how to assist a patient through their care program

Patient Advocate experience requirements

Primary patient care, including grooming, bathing, feeding, and positioning, are all essential experience requirements of a Patient Advocate. Previous experience in taking patient vital signs, collecting specimens and proper documentation is also helpful. Other required experiences will vary on the role, work environment, and company.

Patient Advocate education and training requirements

Although not nationally regulated, Patient Advocate training requirements may differ from province to province. Typically, some secondary school education is required, along with on the job training. Many colleges or private educational institutions offer a nursing aide, nursing orderly, or health care aide program covering the necessary training for a Patient Advocate. Certificates in CPR, first aid, and food handling and safety are other common requirements.

Patient Advocate salary expectations

According to Indeed Salaries, the average salary of a Patient Advocate in Canada is $60,244 per year. Actual salary will vary depending on factors such as location, experience, and the hiring company.

Job description samples for similar positions

If a Patient Advocate is not quite what you’re looking for, other job description samples include:

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Patient Advocate job description FAQs

What are the qualities of a good Patient Advocate?

A good Patient Advocate job description includes information about your company, its culture, and mission. It should also include specific details about the type of facility the Patient Advocate will be working in and the types of patients they’ll be working with. If the role requires the Patient Advocate to work between multiple locations, provide details about the travel expectations of the role. Also, be sure to include information about any competitive benefits offered, such as the salary and leave, to attract the best candidates.

Job Description Examples

Need help writing a job description for a specific role? Use these job description examples to create your next great job posting. Or if you’re ready to hire, post your job on Indeed.

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