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Manager Job Description: Top Duties and Requirements

A Manager, or Supervisor, is essential for providing leadership to employees and making sure that businesses run smoothly. Their duties include evaluating and controlling business operations, creating schedules for employees, and resolving customer complaints.

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Manager duties and responsibilities

Managers ensure their employees follow the company’s regulations and policies. They resolve disputes and create thorough reports for the company’s owners or executives. Managers also motivate team members by giving rewards to top performers when possible. Some of the duties and responsibilities in a Manager job description may include:

  • Completing performance evaluations for employees
  • Providing feedback to employees and answering questions to improve productivity
  • Negotiating with vendors, subcontractors, and clients
  • Restocking inventory, and reordering supplies and products when needed
  • Using equipment specific to the industry
  • Developing and maintaining good relationships with customers
  • Creating strategies for increasing store efficiency
  • Following the company’s budget
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Manager Job Description Examples:

What does a Manager do?

Many businesses depend on Managers for profitable, efficient operations. They help supervise team members, and they handle a variety of other tasks. Managers interview, hire and train team members, help develop and implement marketing strategies, and set goals for employees. The exact responsibilities of a Manager depend on the company and its size. Managers may take care of supervising cleaning procedures, restocking supplies, creating invoices, training staff members, and other duties when employees are absent or short on time. All Managers need to effectively work under pressure and handle unexpected problems such as low inventory or malfunctioning equipment.

Manager skills and qualifications

Successful Managers are polite, friendly, persuasive, and professional. They can work with a wide variety of people and personalities. Managers can adapt quickly to changing conditions, create policies, and keep track of small details. Some top skills and qualifications for Managers include:

  • Excellent written and verbal communication skills with both customers and employees
  • Organization and time management skills
  • An extensive understanding of the services or products the business sells and the industry they work in
  • Ability to analyze and interpret sales statistics
  • Ability to promote the business using social media

Manager experience requirements

Most Manager jobs require at least a few years of experience in a similar industry to the open position. Many Managers start as Crew Members, General Labourers, or other employees. Most Manager positions require at least a year of management experience, and some jobs prefer more than five years of management experience.

Manager education and training requirements

Manager jobs usually require a secondary school degree or GED and on-the-job training. Some may require a bachelor’s degree in business or business administration, or a degree in an industry related to the position. Some, however, seek candidates with a master’s degree. This encourages candidates to have a high level of understanding of math, accounting, and budgeting processes. Managers in many industries also need certifications or licences, but those requirements depend on the province or territory the business operates in.

Manager salary expectations

According to Indeed Salaries, the average salary for a Manager is $58,790 per year. Individual pay rates will vary, and may depend on experience, education levels, the location, company, and industry.

Job description samples for similar positions

If a Manager isn’t exactly what your company is searching for, here are some similar job description samples that could suit your needs:

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Manager job description FAQs

What is the difference between a Manager and an Assistant Manager?

A Manager supervises a variety of employees in one department or throughout a business. Managers often lead Assistant Managers, Coordinators, Shift Supervisors, and other employees. Assistant Managers execute the orders given by Managers and make reports when needed. They also make sure that employees work together to complete projects, prepare for events, create new products, and take care of many of the other tasks in the company. They often deal with subcontractors and vendors as well.

What's a typical day like for a Manager?

Depending on the industry, a typical day for a Manager can vary widely. Managers who work in offices usually work during business hours, and other Managers sometimes work evenings and weekends. They can work in restaurants, stores, call centers, hospitals, and many other industries. Managers often meet with department heads, Coordinators, Assistant Managers, and other employees to make sure businesses are running smoothly. They also create reports for Directors, owners, CEOs and other members of upper management. Most Managers work full-time and supervise one location or team.

What makes a good Manager job description?

To write an informative Manager job description, you should include an overview of the industry the new Manager will work in. Also, mention the duties of the job, its day-to-day expectations, and the location. When flexible hours are required, it’s helpful to include the hours or shifts of the job as well.

Job Description Examples

Need help writing a job description for a specific role? Use these job description examples to create your next great job posting. Or if you’re ready to hire, post your job on Indeed.

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