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Manager Job Description: Top Duties and Requirements

A Manager, or Supervisor, is essential for providing leadership to employees and making sure that businesses run smoothly. Their duties include evaluating and controlling business operations, creating schedules for employees, and resolving customer complaints.

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Manager duties and responsibilities

Managers ensure their employees follow the company’s regulations and policies. They resolve disputes and create thorough reports for the company’s owners or executives. Managers also motivate team members by giving rewards to top performers when possible. Some of the duties and responsibilities in a Manager job description may include:

  • Completing performance evaluations for employees
  • Providing feedback to employees and answering questions to improve productivity
  • Negotiating with vendors, subcontractors, and clients
  • Restocking inventory, and reordering supplies and products when needed
  • Using equipment specific to the industry
  • Developing and maintaining good relationships with customers
  • Creating strategies for increasing store efficiency
  • Following the company’s budget
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Manager Job Description Examples:

Example 1

The Neighbourhood Group (TNG) is a multi-service agency that includes Central Neighbourhood House,
Neighbourhood Link Support Services and St. Stephen�s Community House

Position TITLE: Contract Senior Manager, Human Resources

Department:Human Resources

Status:Contract Full-Time, non-bargaining unit

# HRS / WEEK:35

Contract DATE:ASAP for 9 months

Report TO:VP, People, Talent and Culture

Hourly RATE:Commensurate with experience

General Description:The Senior Manager, Human Resources reports directly to the Vice President People Talent and Culture. They lead and manage the team responsible for all facets of recruitment across the organization and support the senior leaders in the Human Resources department in matters relating to employee relations, labour relations, systems (HRIS metrics), and health and safety. There are over 950 staff from multiple disciplines across more than 50 programs and 32 locations at The Neighbourhood Group Community Services (TNGCS).

The Senior Manager assists the Vice President to implement the overall talent acquisition strategy. The incumbent fosters a strong partnership with key stakeholders across the organization. They provide strategic level support to management to ensure the best alignment of the recruitment needs of the function or location, build the plan then execute on those plans with the service and/or program area lead. The incumbent is expected to provide a high level of customer service to all parties.

The Senior Manager is expected to foster a respectful and positive relationship with the Union and all staff, as a representative of the Human Resources Department and of TNGCS�s Mission and Values.

MAJOR Duties:
  • Ensure all recruitment/onboarding/orientation activities are done with an intentional focus on diversity, equity, and inclusion.
  • Represent TNGCS and the Human Resources Department in a variety of forums/meetings.
  • Ensure employer branding and recruitment marketing resonates with the job market and TNGCS�s philosophy of decent work for all employees and other benefits of working at TNGCS.
  • Deliver end to end recruitment activities to ensure high quality talent is attracted and positions are filled on time in a cost effective manner and to the satisfaction of hiring managers.
  • Provide employee relations support to program and services areas across TNGCS.
  • Provide input to, and support implementation of HR strategies, policies, and procedures.
  • Support the performance evaluation cycle to ensure completion and proactive management of issues.
  • Provide subject matter expertise to stakeholders on all labour relation and employee relation matters. Act as the main point of contact for the Union.
  • Counsel on the interpretation, administration, and application on multiple Collective Agreements
  • Lead the implementation of the Human Resources Information System (HRIS) with vendor and as subject matter expert, maintain backend of the system e.g. job codes, payroll systems, policies, terminations, etc. Inform finance of changes
  • Active member of the Occupational Health and Safety Committee at TNGCS. Ensure compliance with Occupational Health and Safety, Accessibility, and related legislation.

    Requirements & Qualifications:
  • Bachelor�s degree in Human Resources or related field.
  • CHRL certification or equivalent, in progress required.
  • Joint Health and Safety Committee certification is an asset.
  • At least seven (7) years proven experience in recruitment along with a minimum of three (3) as a supervisor/leader of a team preferably in a health care environment.
  • Knowledge and experience in a wide range of recruiting policies, practices, and trends and the ability to leverage technology to improve the talent acquisition effort.
  • Experience developing recruitment strategies. Deep understanding of recruitment best practices.
  • Minimum 5 years of Labour Relations experience in a unionized environment and demonstrated knowledge/experience interpreting collective agreements.
  • Demonstrated knowledge/experience of supporting collective bargaining.

    TNG is committed to reflecting the communities we serve and to nurturing a respectful and inclusive work environment for all. We encourage qualified applicants of all ages, races, colours, ethnic origins, religions, abilities, gender identities, gender expression and sexual orientations to apply. Candidates invited for an interview are encouraged to inform Human Resources in confidence of their accommodation requirement

    Job Types: Full-time, Fixed term contract

    Schedule:
  • 8 hour shift
  • Monday to Friday

    Education:
  • Bachelor's Degree (preferred)

    Experience:
  • Human resources: 7 years of a team preferably in health care: 3 years (preferred)

    • Example 2

    Company description

    The Owen Sound Artist Co-Op is a high volume sales gallery operating in a gorgeous retail space in the heard of Owen Sound.

    Job description

    We are looking for a results driven retail store manager to be responsible for the overall management of the Owen Sound Artists Co-Operative - Retail Outlet - a 45 member NFP Co-Operative. The Artists CoOp is a high volume sales gallery operating in a gorgeous retail space in the heart of Owen Sound. Working with the Board of Directors, the successful candidate will be responsible for managing staff, liasing with Permanent Member Artists and Guest Artists, as well as all associated businesses.

    Responsibilities

    -Manage day to day operations of the retail gallery with emphasis on accurate accounting of sales

    -Complete all Gallery administration including marketing and ensure compliance with policies and procedures.

    -Manage staff and CoOp members retail shift duties - liaise with bookkeeper/accountant

    - Report to Board of Directors, attend committee meetings and liaise with Co-Op members (artists) when needed

    -Deal with all issues that arise from staff or customers (complaints, grievances, accolades etc)

    -Additional store manager duties as required

    Qualifications:

    -Proven successful experience as a retail manager

    -Excellent communication and interpersonal skills

    -Proficiency in Excel, Word and Social Media Marketing

    -Strong organizational skills, flexibility and a fabulous sense of humour would go a long way

    We thank everyone who applies for this position, however we will only reply to the candidates selected for an interview.

    Job Types: Part-time, Permanent
    Part-time hours: 20 per week

    Salary: $21.00 per hour

    Benefits:
  • Flexible schedule
    Schedule:
  • Day shift
  • Weekend availability

    Experience:
  • Retail management: 1 year deadline: 2022-07-06

    • Example 3

    Responsibilities
  • Deal with any and all customer questions about the products and services the company offers.
  • Develop good customer relationships and address customer service needs
  • Manage purchasing, inventory, maintenance and other operational functions
  • Develop strategies for better workplace efficiency and goal achievement
  • Maintain the presentation of the sales floor, products, signage, and displays.
  • Use company literature and available training resources to stay up to date on product features.

    Requirements:
  • High school degree; BS degree in hospitality or related field would be a plus
  • Retail sales experience, specially in Cheese retail.
  • Excellent verbal communication, and the ability to convey information clearly and effectively
  • Strong leadership abilities and initiative
  • Great interpersonal skills and customer service
  • Quick decision-making and problem-solving abilities
  • Excellent time management
  • Responsible, goal oriented and organized
  • Strong attention to detail and ability to multitask
  • Confident, proactive and willing to take on challenges

    Job Type: Full-time

    Salary: $18.00-$21.00 per hour

    Benefits:
  • Store discount
    Schedule:
  • Day shift
  • Monday to Friday
  • Weekend availability

    COVID-19 considerations:
    Curbside pick up available, common regularly sanitize.

    Education:
  • Secondary School management: 2 years (preferred)

    • What does a Manager do?

    Many businesses depend on Managers for profitable, efficient operations. They help supervise team members, and they handle a variety of other tasks. Managers interview, hire and train team members, help develop and implement marketing strategies, and set goals for employees. The exact responsibilities of a Manager depend on the company and its size. Managers may take care of supervising cleaning procedures, restocking supplies, creating invoices, training staff members, and other duties when employees are absent or short on time. All Managers need to effectively work under pressure and handle unexpected problems such as low inventory or malfunctioning equipment.

    Manager skills and qualifications

    Successful Managers are polite, friendly, persuasive, and professional. They can work with a wide variety of people and personalities. Managers can adapt quickly to changing conditions, create policies, and keep track of small details. Some top skills and qualifications for Managers include:

    • Excellent written and verbal communication skills with both customers and employees
    • Organization and time management skills
    • An extensive understanding of the services or products the business sells and the industry they work in
    • Ability to analyze and interpret sales statistics
    • Ability to promote the business using social media

    Manager experience requirements

    Most Manager jobs require at least a few years of experience in a similar industry to the open position. Many Managers start as Crew Members, General Labourers, or other employees. Most Manager positions require at least a year of management experience, and some jobs prefer more than five years of management experience.

    Manager education and training requirements

    Manager jobs usually require a secondary school degree or GED and on-the-job training. Some may require a bachelor’s degree in business or business administration, or a degree in an industry related to the position. Some, however, seek candidates with a master’s degree. This encourages candidates to have a high level of understanding of math, accounting, and budgeting processes. Managers in many industries also need certifications or licences, but those requirements depend on the province or territory the business operates in.

    Manager salary expectations

    According to Indeed Salaries, the average salary for a Manager is $58,790 per year. Individual pay rates will vary, and may depend on experience, education levels, the location, company, and industry.

    Job description samples for similar positions

    If a Manager isn’t exactly what your company is searching for, here are some similar job description samples that could suit your needs:

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    Manager job description FAQs

    What is the difference between a Manager and an Assistant Manager?

    A Manager supervises a variety of employees in one department or throughout a business. Managers often lead Assistant Managers, Coordinators, Shift Supervisors, and other employees. Assistant Managers execute the orders given by Managers and make reports when needed. They also make sure that employees work together to complete projects, prepare for events, create new products, and take care of many of the other tasks in the company. They often deal with subcontractors and vendors as well.

    What's a typical day like for a Manager?

    Depending on the industry, a typical day for a Manager can vary widely. Managers who work in offices usually work during business hours, and other Managers sometimes work evenings and weekends. They can work in restaurants, stores, call centers, hospitals, and many other industries. Managers often meet with department heads, Coordinators, Assistant Managers, and other employees to make sure businesses are running smoothly. They also create reports for Directors, owners, CEOs and other members of upper management. Most Managers work full-time and supervise one location or team.

    What makes a good Manager job description?

    To write an informative Manager job description, you should include an overview of the industry the new Manager will work in. Also, mention the duties of the job, its day-to-day expectations, and the location. When flexible hours are required, it’s helpful to include the hours or shifts of the job as well.

    Job Description Examples

    Need help writing a job description for a specific role? Use these job description examples to create your next great job posting. Or if you’re ready to hire, post your job on Indeed.

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