Commercial Manager Job Description: Top Duties and Requirements

A Commercial Manager, or Financial Manager, seeks opportunities to help a company grow. They oversee and manage financials, including risks, revenue, and client relationships. Their duties include negotiating contracts with new clients, overseeing the financial aspect of projects, and monitoring employee performance.

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Commercial Manager duties and responsibilities

When writing a job description for a Commercial Manager, it is important to specify the duties and responsibilities required to excel in the role, including:

  • Identifying emerging markets and opportunities
  • Performance tracking
  • Assisting the supply chain management team with forecasting and development of various markets
  • Meeting with staff members to help interpret contracts and commercial terms
  • Developing, buying, and managing all subcontracts
  • Reviewing process documents and addressing any business concerns with Project Managers
  • Creating and maintaining accurate customer information in internal systems
  • Collecting data for teams to help with project strategy and contractual fulfillment
  • Monitoring the performance of projects
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Commercial Manager Job Description Examples:


Example 1

Additional Information: The role is fixed term (0.8 FTE) from mid-July 2021 to mid-April 2022 (nine months maternity cover). NTU is a great place to work. We value all our staff because we know that it takes a strong and diverse workforce to maintain the kind of success we have achieved. Our award-winning research attracts international acclaim and we are proud of our strategic partnerships. This is all down to the ability of our people to shape, create and innovate, wherever they work with us. Our rise up the league tables, alongside a number of prestigious national awards, demonstrates the potential that forging excellent partnerships and harnessing the talents of our people can bring. Join us in our mission to become a university of the future. Knowledge Exchange (KE) is fundamental to our 2020-2025 strategy, University, reimagined. Our ambition is to be a widely acknowledged force for good in economic, social and cultural development. The Commercial Team sit within the KE department and provide clients with opportunities to engage with NTU on a commercial basis (consultancy, training, IP and more) as well as providing our colleagues with the support to deliver commercial projects successfully. An opportunity has arisen for an experienced professional who will report into the Head of Commercial Services and will lead the management of projects. We are looking for an enthusiastic, positive individual with experience of working closely in partnership with commercial clients. The post holder will join a dynamic team both in terms of those in the immediate KE department as well as commercially-focussed colleagues across the wider University. Please submit a full CV and a covering letter addressing your suitability for the role outlined in the Role Description explaining how your knowledge, skills and experience match the requirements identified in the Person Specification. Closing date – 21 June 2021 Interview dates – 30 June and 1 July 2021 If you have any specific queries in relation to this position, please contact: Paul Condliffe, IP Manager: NTU prides itself on being an inclusive employer. We value and celebrate equality in opportunities, and we welcome applications from people who reflect the diversity of our communities. This role is open to non-UK/Irish applicants subject to current UK Visas and Immigration (UKVI) rules. Please ensure that you have the appropriate right to work in the UK for this role and consult the Home Office website for further information. We’re proud of how far we’ve come. With a shared vision, we are a community of more than 4,000 colleagues, all committed to our goal of becoming ‘the university of the future’. Do you have the passion to help us to go even further? [website] Please note that is role is exempt from the Rehabilitation of Offenders Act and successful applicants are required to declare all unspent conditional cautions and convictions; and also any adult cautions (simple or conditional), and spent convictions that are not protected as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2020).

Example 2

The opportunity The role will be supporting a variety of rail infrastructure projects and frameworks. As a commercial manager, you will be responsible for the management of commercial aspects of the business area including supporting pre-contract and operations, managing commercial risk and opportunity, ensuring the accuracy of forecasts and that all commercial reporting procedures are adhered to. Supporting the delivery of projects providing pre-award, procurement and post-award contract administration support, monitoring compliance with contract obligations and driving value from the supply chain. Provision of a "cradle to grave" commercial function for all work packages making up the commission. Your responsibilities will include: Managing and building relationships with suppliers, monitoring and reporting their performance and compliance. Preparing recommendations for interim payments to suppliers in accordance with contract requirements and produce payment certificates for sign off by the appropriate project manager. Providing post contract award commercial services for both 'goods' and 'services' up to and including final account. Maintaining financial impact assessments for instructed change. Negotiating on financial impacts of compensation events with suppliers. Maintaining the project data sets to achieve consistency, accuracy and alignment. Assisting cost and expenditure planning/benchmarking (including the completion of data capture analysis (DCA) sheets) in accordance with the client process. Supporting cost management, trending estimating and forecasting to the project. Evaluating cost performance data and provide relevant input for monthly performance reports. Supporting the management of budget and spend profiles continually identifying ways to improve cost performance. Managing the impact of inflation currencies and exchanges into forecasting and aligned with tracking indices. Carrying out a cost impact analysis of proposed changes to scope/schedule. Assisting project managers in the preparation of cost reports and analysis on a work breakdown structure/activity basis, identifying areas of learning and any recommendations for efficiency improvement. About you You have a degree in quantity surveying or other commercially related discipline and a professional member of RICS. You have experience in administering all forms of contract. You have an understanding of value management and programme development and monitoring, ensuring delivery against key milestone targets. You have good negotiating skills with the ability to secure the required outcomes when dealing with people who are process led and not contracted into the project. You have excellent interpersonal skills in creating and maintaining relationships, able to converse with clients and peers to the director level. You are digitally savvy, can build lasting client relationships and provide support to teams within a commercial environment. You will have commercial management experience within the rail sector and be hungry to grow your career and enjoy the opportunities Mace has to offer.

Example 3

*The Company* Ambrey is a maritime security services specialist. Established in 2010 to create a security company that was more dynamic and creative than most traditional security firms, we have a fresh approach that puts the client’s needs first. With over 150 permanent staff and 7 global office locations, we are the market leader in providing safety, security, marine and risk management services to the Shipping, Oil & Gas, and Offshore industries. *The Role* This position, based in Hereford, is for a full-time Commercial Co-ordinator (CCo) for Ambrey’s Commercial Team. The CCo will work with the company Commercial Team and have responsibility for assisting in all aspects of maritime transits. The post will report to the Regional Manager. *Responsibilities * * Assist in proactively managing the Service Delivery mailbox. * Clear understanding of client and supplier responsibilities. * Establish and maintain a thorough understanding of all of the Commercial teams clients’ needs and requirements. * Be involved in the planning and management of maritime transits. * Assist in the coordination of all transits under the direction of the Commercial Managers. * Ability to network and establish relationships with clients and organisations. * Have a thorough understanding of the cost and pricing model for a transit so as to ensure the maximisation of profit on every transit. * Ensure compliance and adherence to timelines with all industry codes, client KPIs, schedules, internal procedures and updates. * Ability to proactively support Commercial Managers delivering on the administrative requirement for each transit to include, but not limited to: * Quotations * Flag State Approvals * Guardcon Contracts and Annex’s * Orders * Platform Summary * Vessel tracking and research * Client research * Undertake any other task which the Commercial Management team deems reasonable from a management perspective. *Qualifications and Skills * * High levels of initiative and self-motivation. * Have good judgement and decision making skills, with an understanding of the impact on stakeholders. * Strong multi-tasking skills, with the ability to coordinate activities, facilitate unit goals and manage resource requirements. * Excellent interpersonal and verbal/written communication skills, with internal and external stakeholders. * Excellent IT skills covering the Microsoft Office Suite. * Strong administration skills, with the ability to assist in numerous projects simultaneously while meeting exacting deadlines. * Ability to work under pressure during emergency situations. * Ability to analyse, evaluate and recommend new operational systems, policies and procedures to improve best practice. * Previous experience within the maritime services sector in a commercial or operational co-ordination/administration role. * Experience of using a SONAR7 system, desirable. *Terms and conditions* * Salary: £18,000 per annum, an increase to £18,500 once passing probation successfully. Quick career progression opportunities available within a salary range of £21,500 to £25,000. * Annual Leave: 25 days per annum, plus public holidays * Working hours: 08:30am to 17:30pm, Monday to Friday * Job type: Full-time, permanent * Benefits: Referral Bonus, Eye Care, Discount Card, Techscheme, Cyclescheme, Discounted Gym Membership, Wellness & Fitness, Employee Assistance, Pension, Enhanced Maternity and Paternity Pay. And much more! *Our Vision* To be the trusted global provider of safety, security, marine and risk management solutions. *Our Values - The Ambrey Way* *Accountable-* “Safety first” is our promise, it is the Ambrey way and we don’t compromise on compliance. *Moral- *We pride ourselves on doing the right thing and delivering on our promises with integrity. *Bold-* We value those who strive to master new things. We never stop learning, improving, and pursuing the highest quality. *Reliable-* We always deliver. To us this means being dependable, responsive, and agile in everything we do. It is our spirit. We innovate, explore, create, and elevate. We have fun and celebrate while working hard. *You, Me & Us-* We know teamwork produces the best results for our clients. We are respectful, inclusive, empowering, and compassionate. _The Job Description for this post will be subject to routine review and revision in order to meet the developmental requirements of the company. __The post holder may be required to undertake additional appropriate duties as directed and required. _ Job Types: Full-time, Permanent Salary: £18,000.00 per year Schedule: * 8 hour shift * Monday to Friday * Overtime

What does a Commercial Manager do?

A Commercial Manager establishes, creates, and manages contracts with customers to support the overall growth of a business. After they have sourced new clients, a Commercial Manager works with various internal teams to lead negotiations and reach agreeable terms and conditions for both parties. Commercial Managers also work to identify areas in contracts that could pose significant risk to a company. They manage relationships between customers and the company, and prepare contract reports.

Commercial Manager skills and qualifications

A successful Commercial Manager should have various prerequisite skills and qualifications required for the duties of this job, including: 

  • Understanding of complex management practices
  • Knowledge of finance, invoicing, and scheduling systems
  • Excellent oral and written communication skills
  • Strong interpersonal skills and ability to negotiate
  • Excellent project and budget management skills
  • Ability to solve problems quickly and react to situations in a calm and effective manner

Commercial Manager experience requirements

Suitable candidates should have three to five years’ experience in sales, marketing, finance, or law. Familiarity with project management or relevant leadership role is beneficial, and strong communication skills are key. Look for candidates who have soft skills like organization, problem-solving, creativity, and leadership.

Commercial Manager training and education requirements

Look for candidates with a bachelor’s degree in law, engineering, commerce, business, or an equivalent field. Experienced lawyers are often preferable, and formal training in contract law or contract negotiation is an asset. In some industries, like construction, you may choose to seek candidates with additional certifications, knowledge, or experience in that industry.

Commercial Manager salary expectations

According to Indeed Salaries, the average salary for a Commercial Manager in Canada is $88,292 per year. The salary can vary depending on experience, location, or the company that is hiring.

Job description samples for similar positions

If a Commercial Manager is not what you are looking for, some other related job descriptions include:

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Commercial Manager job description FAQs

What is the difference between a Commercial Manager and a Client Services Manager?

A Commercial Manager works with internal teams and the client to negotiate contracts. Their goal is to ensure that their business is growing, and they are not taking on any unnecessary risks with new clients. A Client Services Manager most frequently works with clients to make sure they are updated through the entire project or contract. Their focus remains on client satisfaction and retention, while a Commercial Manager’s focus is on the business’ financial growth. Both roles need to maintain healthy working relationships with their clients.

Do Commercial Managers have different responsibilities in different industries?

The primary responsibilities and job functions of a Commercial Manager role typically stay the same regardless of what industry they are working in. However, in some industries, these managers may require additional training or knowledge in order to perform the role well. In the financial industry, for example, Commercial Managers need to complete their Canadian Securities Course (CSC) in order to better understand the contracts involved.

What should you look for in a Commercial Manager's resume?

A good Commercial Manager resume should list previous experience overseeing the formulation and signing of contracts. An excellent candidate may have worked with varying sizes of contracts. Look for a candidate who has gone through proper contract negotiation training. An excellent Commercial Manager may also have experience working in one industry for their entire career in order to become an expert in the field.

How can you make your Commercial Manager job description stand out?

The best way to make a Commercial Manager job description stand out is to provide detailed information about the company and the kind of clients or customers it serves. Any industry-related certification requirements, like a specific law degree, are key information to include to attract the best candidates for the position. If your company provides benefits like performance bonuses or RRSP matching plans, be sure to include those as well.

Job Description Examples

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