The opportunity:

We are looking for a Medical Office Manager/ Front Desk Lead to join our vibrant Liberty Village office. Our office has a mix of walk in services, Family Physicians and rehabilitative services such as Massage Therapy and Chiropractic. We are looking for an individual with a minimum of 3 years’ experience as a leader in a medical practice environment. We’re looking for a positive and enthusiastic Office Manager who can lead, guide and motivate the team to provide excellent patient care.

Expertise in Telus Health’s Practice Solutions is an asset. The successful candidate will thrive on building patient relationships and contributing to the ongoing success of the practice.

Responsibilities and Duties

• Oversee the successful management of all front desk activities
• Oversee physicians scheduling
• Managing and Scheduling staff
• Billing and Accounts Receivable
• Customer relations
• Reporting – preparing regular reports and submissions to GSH head office
• Manage all facilities and technical support issues
• Ensure all company policies and procedures are followed
• Ability to fill in at any position within the front

Qualifications and Skills

• Exceptional customer service skills
• Strong organizational skills
• Calm under pressure
• Takes initiative
• Adaptable and open to change
• Experience managing a team
• Excellent communication skills (both written and verbal)
• Good technical skills (Phone/fax/computers/printers)
• Medical Office or Healthcare Experience
• College diploma or University degree is preferred
• Practice Solutions Experience – is an asset

Job Type: Full-time

Benefits:

• Dental care
• Extended health care
• Flexible schedule

Schedule:

• 8 hour shift

Experience:

• Medical Office: 4 years Suite: 2 years (preferred)

We are looking for an energetic full time office manager to work with a group of specialist physicians in a busy Mississauga office.

Requirements:

• Candidates for the position will preferably have at least 2-3 years of experience being a clinic/office manager and/or medical office administrator in a surgeon's office or medical clinic.
• Proficiency with electronic medical records (EMR)
• Experience with OHIP Billing
• Completion of college-accredited medical secretary program or equivalent experience
• College Diploma or University Degree
• Proficiency with Quickbooks
• Ability to work effectively in a fast-paced, ever-changing office environment
• Strong leadership abilities
• Strong initiative and problem-solving skills

Responsibilities include:

1. Senior medical office administration:

• Oversee general office administration
• OHIP/Third party billings
• Support front administrative staff, nurses and physicians as neeed
• Resolve patient complaints
• Liaison with hospital administration

2. General Office Coordination:

• Direct work within a busy OB/Gyne practice (9 physicians)
• Coordinate office schedules and daily room allocation
• Order/purchase office supplies
• Ensure compliance with professional and regulatory standards
• Oversee IT support, communication with EMR provider

3. Managerial

• Report directly to managing partner
• Provide leadership to office administrators
• Lead daily morning huddles
• Delegate administrative tasks as needed
• Resolve conflicts amongst staff
• Manager may participate in training, supervision, evaluation, and hiring of staff.
• Oversee payroll (using online software), track vacation requests, sick leave, etc.
• Communicate with accounting professionals
• Maintain books (using Quickbooks online)
• Enforce existing policies and procedures
• Update stale-dated and prepare new policies and procedures as required
• Manage operational issues with respect to lease and office space
• Coordinate external services (cleaners, painters, building trades, etc.)
• Interact with drug representatives.

*4*. Other opportunities and projects as they arise

Job Type: Permanent

Benefits:

• On-site parking

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Mississauga, ON: reliably commute or plan to relocate before starting work (preferred)

Work Location: In start date: 2023-09-05

Elysian Health is currently hiring a front desk manager to join our amazing, fast growing team. We are looking for someone with valuable medical office experience and excellent management and leadership skills. Compensation for this position will be based on experience as well as performance during the 3 month probation period.

We are a Patient Centered, Integrated, Multi-disciplinary, full-service health clinic in South Surrey and are looking for a team leader that is passionate about pro-active healthcare . For more information about our vision you can visit our website at [website]

Your passion for providing exceptional customer service contributes to our high level of patient satisfaction. Acting as the first line to patients and team members your communication skills are impeccable . You will connect with patients including: greeting patients and managing the flow of the clinic, addressing patient inquiries, answering telephones and emails, managing of billing including insurer billings, scheduling patients, recalling patients, and overall coordination of patients experience. Additionally, you will work with various team members to fully support the clinic, looking for opportunities to increase efficiency and create a collaborative and motivating environment.

Duties include but are not limited to:

Organizing and maintaining work flow at the front desk

Communicating goals to the team

Employee scheduling

Training and overseeing procedures and policies are followed

All aspects of maintaining an EMR

Inventory, checking supplies and re-stocking

Keeping the clinic clean and sanitized

Overall tidiness of the office

Billing and submitting to third party insurance

Co-ordinating a patients journey through the clinic

Acting as a liason between the front desk staff and the clinical director

Requirements: Education, Training, and Experience

Medical Office Assistant Diploma or equivalent experience

Jane knowledge and having experience with PT’s, RMT’s and Naturopath’s is an asset

CHR knowledge, Medical billing and experience in a family physician office is an asset

Knowledge of the private and public healthcare system is an asset

Customer Service

Requirements: Skills and Abilities

Excellent Leadership Skills.

Proficient with Word Processing Programs and Electronic Medical Records

Excellent attention to detail.

Experience with a busy multi-line phone system.

Works well in a multidisciplinary team.

Works in an organized manner.

Strong communication and teamwork skills.

Effective decision-making skills and problem-solving abilities.

Is punctual, reliable, and professional.

Job Types: Full-time, Permanent

Pay: $26.00-$29.00 per hour

Expected hours: 37.5 per week

Benefits:

• Dental care
• Extended health care
• Life insurance
• On-site gym
• On-site parking
• Paid time off
• RRSP match
• Store discount

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Surrey, BC V3Z 0S8: reliably commute or plan to relocate before starting work (required)

Application question(s):

• Do you have an MOA Certificate?
• Do you have experience on Jane App? If so how long?

Experience:

• Medical Secretaries & Patient Registrars: 2 years Location: In person

Job Summary:

We are seeking a skilled Medical Office Manager to oversee our medical facility's daily operations. The ideal candidate will be responsible for managing staff, handling patient interactions, and ensuring the office runs efficiently.

As a medical office manager, he/she should demonstrate excellent organizational skills and the ability to perform well in stressful situations. Our position also requires knowledge of healthcare systems operations.

Ultimately, the suitable candidate should be able to ensure steady workflow.

Key Responsibilities

• Supervise and manage all office staff, including hiring, training, and scheduling.
• Scheduling appointments for physicians and practitioners
• Monitoring and processing accounts receivable
• Oversee administrative tasks such as billing, coding, and maintaining patient records
• Ensure compliance with current healthcare regulations, medical laws and high ethical standards
• Liaise with physicians and other staff to identify potential office dysfunctions
• Manage inventory and order medical and office supplies
• Handle patient inquiries, appointments, and complaints in a professional manner
• Coordinate with healthcare providers to optimize patient care

Requirements:

- Previous experience in a medical office setting is required- Knowledge of medical terminology and electronic medical records systems- Strong budgeting skills to manage office finances effectively- Experience supervising staff and coordinating human resources functions- Familiarity with Accuro software is a plus- Ability to work in a fast-paced environment such as a hospital or dental office

Desired Qualification & Experience

• MOA/Lab certified
• At least 3 years of proven work experience in a medical clinic is a prerequisite
• Experience with Accuro EMR will be preferred
• Computer skills including demonstrated proficiency in MS Office/ Google/ Ocean will be an added advantage
• A second language - (French or Spanish) would be an advantage.
• Previous experience in customer satisfaction will be an added advantage
• Must be effective at multitasking and problem solving
• Strong verbal and written communication skills
• Professionalism
• Ability to handle medical records
• Knowledge of medical issues and terminology
• Excellent organizational and time-management skills
• Ability to multi-task and perform well in stressful situations
• Communication skills and a customer service orientation

Work Schedule:

• Typical schedule during the week will be Mon – Fri 9am to 5pm as required by the business. (20 hours per week with a view to going full time)

Work Remotely:

No

Job Type:

Partime / Full-time

Salary: as advertised

Please send a copy of your cover letter along with the resume. If your qualification/experience matches our requirement, we will call to schedule an interview.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin or any other attribute protected by law.

Job Types: Full-time, Part-time

Pay: $21.00-$25.00 per hour

Benefits:

• Flexible schedule
• On-site parking

Schedule:

• Evening shift
• Monday to Friday
• Weekends as needed

Work Location: In person


Application deadline: start date: 2024-07-01

Qualifications

• Senior Medical office: 2 years (Preferred)
• Leadership: 2 years (Preferred)
• OHIP Billing: 2 years (Preferred)

Benefits

Dental care

Extended health care

Paid time off

Vision care

Full Job Description

Form Face & Body is looking for a Medical Office Manager to join our vibrant office. Our office has a mix of cosmetic and non-cosmetic surgery patients. This role will involve working alongside the ownership team to effectively run the private clinical practice through oversight of staff, hiring and HR, office financials, scheduling and administration, and overall ensuring an excellent and effective patient experience.

We are looking for an individual with a 3-5 years’ experience as a leader in a medical practice environment. We’re looking for a positive and enthusiastic Office Manager who can lead, guide and motivate the team to provide excellent patient care.

Expertise in NextTech and OHIP billing is an asset. The successful candidate will thrive under pressure and contributing to the ongoing success of the practice.

Responsibilities and Duties

• Holistic management of the office staff and associated scheduling, administrative, and HR responsibilities
• Oversee the successful management of all front desk activities
• Communicate with and oversee doctor schedules; ensure they have the materials they require
• Hiring, reviews, discipline, anniversaries
• Billing and Accounts Receivable
• Reporting – preparing regular reports
• Manage all facilities and technical support issues
• Ensure all company policies and procedures are followed
• Create new company policies and procedures
• Ability to fill in at any position within the front desk
• Taking a leadership role on any projects towards moving the business forward, including facilities upgrades and technology implementation.
• Implement Marketing Strategies
• Work with Business Manager to Create Innovative Marketing Campaigns
• Liase with Industry Representatives

Qualifications and Skills*

• At least 3-5 years' experience in a clinical/healthcare setting, ideally having worked in cosmetic surgery setting
• Exceptional customer service skills
• Strong organizational skills
• Strong interpersonal skills and a team-first attitude
• Calm under pressure
• Takes initiative
• Adaptable and open to change
• Experience managing a team
• Excellent communication skills (both written and verbal)
• Good technical skills (Phone/fax/computers/printers)
• Medical Office or Healthcare Experience
• College diploma or University degree is preferred
• Practice Solutions (NextTech, QuickBooks) Experience – is an asset

Financial

• ensure all daily financial reporting and collections are accurate and complete using software and banking records
• suggest administrative processes which will encourage efficiency, production, and easy to follow steps
• oversee sundry purchases are staying within office budgeting; track monthly spending
• ensure all vendor and lab bill accuracy prior to payment
• payroll

If you’re looking for a fast-paced, dynamic environment where you can demonstrate your administrative and organizational excellence and be rewarded for it, please respond with your resume, cover letter and salary expectations

Job Types: Full-time, Permanent

Salary: $80,000.00-$100,000.00 per year

Benefits:

• Dental care
• Extended health care
• Vision care

Flexible Language Requirement:

• French not required

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• North York, ON: reliably commute or plan to relocate before starting work Location: One location

Westward Medical Office Manager Job Description

About us

Westward Medical is a multidisciplinary medical clinic in Courtenay looking for a full-time Office Manager to lead our team.

We are a team of family physicians and multidisciplinary health care providers who value patient-centered and team-based care. We believe that health begins with thriving partnerships with patients, and we aim to provide accessible, timely, and compassionate care to support our patients, through a blend of in-person and virtual visits. We aim to engage patients as active participants in their health, and utilize innovative technology which allows for online booking, video appointments and secure messaging. We are participants in the PCN (Patient Care Network), and collaborate with a team of Registered Nurses, a Social Worker, Pharmacist, Mental Health Clinicians, Dieticians, a Counselor and more to come. We are also committed to engaging with our broader community through hosting group medical visits, workshops on various health topics and other community events and possibilities that we are keen to explore in the future. We are passionate about quality improvement and exploring new ways to meet the needs of our patients and community.

Job Description

We are looking for a skilled medical office manager with leadership/management experience in healthcarewho can effectively and efficiently coordinate clinic operations, thrive in a collaborative and dynamic environment, and will play an integral role in establishing and growing our new practice.

We will provide an engaging and supportive work environment in a bright, newly renovated clinic space with updated equipment, and will ensure you have access to any training, tools, or mentorship that may be necessary for your success in the role. We commit to a culture of trust, respect and psychological safety, and we value cultivating a healthy work-life balance that fosters sustainability and workplace satisfaction.

Benefits:

• FinancialCompetitive wages
• Health and WellnessComprehensive healthcare benefits

Vacation and Statutory holiday pay
Sick leave

• Growth and DevelopmentEducation/Professional Development Reimbursement Program
• Community8 paid hours/year for volunteering with a local community organization that you are passionate about

Key Responsibilities:

• Availible Monday-Friday from approximately 8am-4pm to manage day to day clinic operations. Duties include staff scheduling, inventory management, and support clinic communications including email, e-faxes, voicemail, internal messages and paper mail
• Manage business administration including payroll, basic bookkeeping, invoicing and private billing reconciliation
• Support our team through organizing staff training and team engagement events, and co-facilitating regular group meetings and huddles. You will be the go-to person for cohesive team communication
• Understand and support the roles and responsibilities for all staff positions in the clinic, and be able to provide backup MOA support in the setting of unexpected staff illness, etc.
• Develop competency in using our electronic medical records system (InputHealth Collaborative Health Record) to be able to train and support our team
• Partner with The Comox Valley PCN and act as a liaison between our PCN team members and our clinic staff, healthcare providers, and patients
• Assist with advertising, hiring and support for multi-use spaces
• Liaise with other admin staff to maintain and manage public communications
• Promote team engagement and co-create a culture of psychological safety, trust and respect
• Set and maintain standards of professionalism, integrity, confidentiality, safety awareness and personal accountability
• Create and maintain strong community relationships and partnerships

Qualifications and Qualities:

• 3+ years in an operations role within health care, customer service or similar industry
• Excellent organizational skills and attention to detail
• Ability to prioritize, delegate and coordinate competing demands
• Excellent verbal and written communication skills
• Trustworthy, reliable, and self-aware
• Quality improvement-mindset and flexibility to thrive in a dynamic and innovative clinic environment
• Ability to thrive in fast-paced environments, work under pressure and respond effectively to high acuity situations
• Previous experience managing, coaching, and motivating to achieve operational results is beneficial
• Solid understanding of business and financial management
• Post-secondary education in business administration, management/leadership, or healthcare

If you are a dynamic and energetic leader with a strong business acumen and want to contribute to developing a thriving multidisciplinary healthcare team, we invite you to apply and look forward to hearing from you!

Job Type: Full-time

Salary: $22.00-$26.00 per hour

Benefits:

• Extended health care
• Paid time off

Schedule:

• 8 hour shift

COVID-19 considerations:
As a Vancouver Island Health Authority collaborative site with PCN, our staff and providers are required to be vaccinated for COVID-19. As a medical clinic, masks are required for patient care.

Application question(s):

• When would you be able to start this manager: 2 years (preferred)