Special offer 

Jumpstart your hiring with a $100 CAD credit to sponsor your first job.*

Sponsored jobs are 4.5X more likely to result in a hire.**
  • Invite matched candidates to apply
  • Increase your visibility in job search results
  • Appear to more candidates longer

File Clerk Job Description: Top Duties and Requirements

File Clerks, or Office Clerks, work in offices throughout the public and private sector and perform several administrative tasks, primarily filing. Their other duties include preparing correspondences, statements, and reports. They also answer phone calls and emails, and process various documents.

Build a Job Description

File Clerk duties and responsibilities

This position requires the candidate to perform detail-oriented and time-sensitive tasks, and a need to verify every aspect of a document before filing it into the company’s systems. Specific duties and responsibilities include:

  • Receiving, acting on, and archiving reports, emails, faxes, letters, and other forms of correspondence
  • Scanning and uploading documents into storage systems
  • Forwarding communication to the correct party, whether internal or external
  • Assisting staff members with finding documentation to support their work
  • Answering and directing emails, phone calls, and in-person communication
  • Executing administrative duties such as proofreading, editing, invoicing, photocopying, and mailroom services
  • Entering client information into databases or other storage systems
Build a Job Description

File Clerk Job Description Examples:

What does a File Clerk do?

File Clerks work in almost every industry, so their specific responsibilities vary depending on the field. In general, a File Clerk is responsible for a firm’s correspondence, and other clerical duties. They file documents and assist with other office administration tasks like making copies and faxing. They manage filing systems and process incoming and outgoing emails. Depending on the organization, they may manage physical and online filing systems, and require a strong understanding of cloud-based storage.

File Clerk skills and qualifications

A successful File Clerk needs various prerequisite skills to perform their duties. Qualifications for a strong File Clerk candidate include:

  • Strong attention to detail
  • Excellent and effective communication skills
  • Ability to analyze and revise a company’s operational protocol
  • Organizational and time-management skills
  • Ability to find and organize both paper and online documentation
  • Proven clerical or administrative skills
  • Proficiency with Microsoft Office Suite and other computer software depending on the firm’s needs
  • Knowledge of office rules, standards, online security and safe work practices when performing duties

File Clerk experience requirements

File Clerk is an entry-level position, so there are no strict experience requirements. However, strong candidates have experience in office administration, organization, and time management. Look for a candidate with a previous work history in administrative roles or experience in volunteer and extracurricular activities that develop transferrable office skills. For example, volunteer work at a museum may involve keeping a detailed, organized spreadsheet and general familiarity with the Microsoft Office suite. Successful File Clerk candidates may also have experience in an internship position after graduating, or during a placement program when completing their college diploma.

File Clerk education and training requirements

There are no specific training requirements for the position of File Clerk. However, look for candidates with a high school diploma, GED, or higher education. Candidates who have a college diploma or bachelor’s degree in business administration or a related field are preferable.

File Clerk salary expectations

According to Indeed Salaries, average pay for a File Clerk in Canada is $16.79 per hour. Exact salaries may be dependent on the candidate’s experience, office location, and the hiring company.

Job description samples for similar positions

If this File Clerk job description doesn’t quite fit what you’re looking for, some similar job descriptions include:

Ready to Hire?Build a Job Description

File Clerk job description FAQs

What qualities make a good File Clerk?

When searching for a File Clerk candidate, look for someone with strong reading, writing, and grammar skills, and who values excellent and timely communication. This position is often the first person to interact with clients and staff members, so it is essential that they can work well in a team and represent your company.

What is the difference between a File Clerk and an Administrative Assistant?

File Clerks are stationed at the front desk and greet visitors and staff on arrival at an organization’s office. Their tasks require attention to detail and interpersonal skills, and candidates must be able to multitask. They also answer and forward phone calls and emails. Daily tasks may change depending on incoming files or reports, which the File Clerk verifies, sorts, and stores. They also reply to requests from staff, and update and locate records as needed.

Job Description Examples

Need help writing a job description for a specific role? Use these job description examples to create your next great job posting. Or if you’re ready to hire, post your job on Indeed.

No search results found