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How to Write a Seasonal Associate Job Description Sample

A Seasonal Associate, or Seasonal Employee, is a temporary role that supports business operations during peak seasons, such as summer or winter holidays. Their duties vary based on the company and industry, but may include stocking shelves, material handling, and outdoor manual labour.

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What does a Seasonal Associate do?

Various businesses and organizations hire Seasonal Associates to increase their workforce temporarily during peak work periods. For example, retail stores may hire Seasonal Associates over the winter holiday season to accommodate a higher volume of customers. Seasonal Associates provide support to the core team with tasks like stocking shelves and helping customers. A landscaping business may hire Seasonal Associates over the summer to keep up with customer demand for grass cutting and other landscaping projects.

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Seasonal Associate Job Description Examples:

Seasonal Associate duties and responsibilities

A Seasonal Associate typically provides general business support to assist with the additional seasonal workload, though specific duties depend on the company and industry. There is usually an emphasis on customer service, inventory management, and movement of customer orders. Some duties and responsibilities of a Seasonal Associate may include:

  • Moving inventory, such as loading and unloading shipments
  • Inventory counting, rotating product, and stocking shelves
  • Performing manual labour tasks, such as clearing snow, cutting grass, or other outdoor activities
  • Cash handling at a register and ringing through customer purchases
  • Answering customer inquires and directing them to the appropriate area of the store
  • Packaging and preparing orders for shipment
  • Answering phone and e-mail inquiries for customer support
  • Delivering orders to a customer’s business or home address

Seasonal Associate skills and qualifications

The company and industry dictate the skills and qualifications of a successful Seasonal Associate. For example, a Seasonal Associate in a retail setting typically has transferrable customer service skills. By comparison, a Seasonal Associate working as a delivery driver needs more specific qualifications like a full class G driver’s licence or commercial vehicle operator’s registration (CVOR). Skills and qualifications of a Seasonal Associate may include:

  • Basic numeracy skills to ensure accuracy during financial transactions
  • Communication skills to greet customers and answer questions
  • Ability to operate machinery such as forklifts, pallet jacks, snow throwers, and lawnmowers safely
  • Attention to detail and ability to complete tasks accurately
  • Time management skills to prioritize given tasks
  • Organizational skills to maintain existing systems and processes
  • Ability to follow company policies and procedures
  • Job-specific qualifications, such as a valid driver’s licence or forklift certification

Seasonal Associate experience requirements

Look for candidates with previous experience in your work environment or industry. For example, if you run a retail business, your candidates should have prior customer service experiences like using point of sale (POS) systems to complete purchase transactions, greeting customers, and stocking shelves. Seasonal Associates working at a warehouse need a basic understanding of warehouse operations, such as shipping and receiving, material handling, and packing orders.

Seasonal Associate education and training requirements

A Seasonal Associate typically requires a high school diploma or equivalent. However, because this is often a part-time or entry-level role, you can accept equivalent work experience in place of education. Some high school students work as Seasonal Associates over the summer holidays. They commonly take on seasonal roles in restaurants, retail facilities, call centres, or landscaping businesses that don’t require extensive education. For more technical or advanced positions, you may request that candidates have formal educational or training, such as a forklift certification.

Seasonal Associate salary expectations

According to Indeed Salaries, average pay for a Seasonal Associate is $15.65 per hour. This depends on factors like experience, education, location, and company.

Job description samples for similar positions

If a Seasonal Associate is not quite what you’re looking for, related job description samples include:

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Seasonal Associate job description FAQs

How can you make your Seasonal Associate job description stand out?

The hierarchy depends on the position, company, and organizational structure. They typically report to the Store Manager, Assistant Store Manager, or Department Supervisor in a retail environment. In a warehouse environment, a Seasonal Associate will report to the Warehouse Manager or Warehouse Supervisor. In other places, like call centres or fruit picking businesses, it depends on the specific role, the size of the company, and its structure.

Job Description Examples

Need help writing a job description for a specific role? Use these job description examples to create your next great job posting. Or if you’re ready to hire, post your job on Indeed.

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