Seasonal Associate duties and responsibilities
A Seasonal Associate typically provides general business support to assist with the additional seasonal workload, though specific duties depend on the company and industry. There is usually an emphasis on customer service, inventory management, and movement of customer orders. Some duties and responsibilities of a Seasonal Associate may include:
- Moving inventory, such as loading and unloading shipments
- Inventory counting, rotating product, and stocking shelves
- Performing manual labour tasks, such as clearing snow, cutting grass, or other outdoor activities
- Cash handling at a register and ringing through customer purchases
- Answering customer inquires and directing them to the appropriate area of the store
- Packaging and preparing orders for shipment
- Answering phone and e-mail inquiries for customer support
- Delivering orders to a customer’s business or home address
Seasonal Associate skills and qualifications
The company and industry dictate the skills and qualifications of a successful Seasonal Associate. For example, a Seasonal Associate in a retail setting typically has transferrable customer service skills. By comparison, a Seasonal Associate working as a delivery driver needs more specific qualifications like a full class G driver’s licence or commercial vehicle operator’s registration (CVOR). Skills and qualifications of a Seasonal Associate may include:
- Basic numeracy skills to ensure accuracy during financial transactions
- Communication skills to greet customers and answer questions
- Ability to operate machinery such as forklifts, pallet jacks, snow throwers, and lawnmowers safely
- Attention to detail and ability to complete tasks accurately
- Time management skills to prioritize given tasks
- Organizational skills to maintain existing systems and processes
- Ability to follow company policies and procedures
- Job-specific qualifications, such as a valid driver’s licence or forklift certification
Seasonal Associate experience requirements
Look for candidates with previous experience in your work environment or industry. For example, if you run a retail business, your candidates should have prior customer service experiences like using point of sale (POS) systems to complete purchase transactions, greeting customers, and stocking shelves. Seasonal Associates working at a warehouse need a basic understanding of warehouse operations, such as shipping and receiving, material handling, and packing orders.
Seasonal Associate education and training requirements
A Seasonal Associate typically requires a high school diploma or equivalent. However, because this is often a part-time or entry-level role, you can accept equivalent work experience in place of education. Some high school students work as Seasonal Associates over the summer holidays. They commonly take on seasonal roles in restaurants, retail facilities, call centres, or landscaping businesses that don’t require extensive education. For more technical or advanced positions, you may request that candidates have formal educational or training, such as a forklift certification.
Seasonal Associate salary expectations
According to Indeed Salaries, average pay for a Seasonal Associate is $15.65 per hour. This depends on factors like experience, education, location, and company.
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