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Sales Clerk Job Description: Top Duties and Requirements

A Sales Clerk, or a Cashier, rents, sells, or leases products and services to customers. Their duties include using cash registers and other sales equipment, suggesting products for shoppers, and reminding potential customers about the benefits of doing business with their company.

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Sales Clerk duties and responsibilities

Sales Clerks explain the benefits of the products and services sold by their company, their corresponding prices, and how to use and maintain the products. They also help conduct inventories, restock shelves when needed, and set up store displays. Duties and responsibilities in a Sales Clerk job description may include:

  • Answering questions from customers
  • Operating cash registers and other equipment
  • Packaging or bagging products for customers
  • Using software to record sales, customer contact information, shipping information, and other data
  • Calculating bill amounts and creating bills, invoices, or receipts
  • Informing customers about financing options, return policies, and other details
  • Re-shelving returned items and deciding when to discount them
  • Creating reports for supervisors
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Sales Clerk Job Description Examples:

Example 1

Neighbourly Pharmacy is looking for a Sales Clerkto join our Swan River, MB location at Scales Drug Store.

About Us:

Neighbourly?Pharmacy is Canada's largest and fastest-growing network of community?pharmacies. With over 279 locations, our team of experienced industry leaders is passionate about providing exceptional patient care to our communities. We have been recently recognized as one of Canada�s Best Managed Companies. We know that our people are our most valuable asset, and we take pride in helping our employees realize their career goals.

Job Description:

The Sales Clerk will assist the Front Store Manager with the day-to-day operations. The Sales Clerk will collaborate with others to provide a smooth customer experience and help promote the store throughout the neighbourhood.

  • 15 to 20 hours per week (2 Positions).
  • The store is open Monday to Saturday from 9:00 a.m. to 6:00 p.m.
  • The usual shifts will fall between these days and times.

    Responsibilities:

  • Acknowledge and greet all customers with a smile and hello. Maintain a warm, friendly attitude toward all customers.
  • Handle telephone inquiries quickly and courteously. Avoid keeping in-store customers waiting.
  • This position will include job variety, and the successful candidate will work at the cash register, stock shelves, and keep the aisle tidy.
  • Pay attention to store security. Follow store policy regarding the handling of shoplifters.
  • Display all goods in the shop properly and arrange them so that customers can discover them quickly.
  • Develop product knowledge and learn about new products. Know product locations and store layout.
  • Request a cash pick-up when large sums of money are accumulated. Anticipate requirements for change before running out.
  • Handle lottery and CBO tickets as per store procedures.
  • Use tact and courtesy when dealing with difficult customers. Know whom to refer a customer to if they have a complaint.
  • Inform the store manager of all customer complaints, comments, and concerns regarding customer service, prices, merchandise, etc.
  • Maintain the store's general appearance and make sure everything is clean, restocked, and well arranged.
  • Learn and utilize proper merchandising techniques such as shelf label placement,?stock rotation, and facing.
  • Maintain specific sections as allocated. Notify the store buyer regarding merchandise out of stock.
  • Maintain product data and inventory, and make sure the reordering process is simple.
  • Participate in the development and preparation of displays, windows, and seasonal promotions.
  • Always keep busy and productive. When cashiering, identify tasks that can be performed between customers.
  • Carry out additional duties as delegated by the Front Store Manager and Store Operator.

    Qualifications & Skills:

  • The successful candidate must be able to handle cash with accuracy.
  • Ability to function for an extended period while standing.
  • Some customer service and cashiering experience is preferred.
  • Ability to communicate clearly and courteously with customers.
  • Excellent product or service knowledge.
  • Multitask and manage the demands of numerous clients at once.
  • Merchandising and retail experience are assets.
  • Mature and cooperative attitude.
  • Professional image including a name tag and proper grooming.
  • Due to this position's sensitive nature, the successful candidate must provide us with a Criminal Record Check.

    Neighbourly Pharmacy?*is an equal opportunity employer. We are committed to delivering accessibility and equality to all job applicants, staff, and customers. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.

    Job Types: Part-time, Permanent
    Part-time hours: 15-20 per week

    Salary: $14.15 per hour

    Day range:
  • Every Weekend
  • Monday to Friday
  • Weekends as needed
    Flexible Language Requirement:
  • French not required
    Shift:
  • 4 hour shift
  • Day shift
    Work setting:
  • Drug store



    Ability to commute/relocate:
  • Swan River, MB R0L 1Z0: reliably commute or plan to relocate before starting work Location: In person

    • Example 2

    Bosley's Shelbourne is a small business in Victoria, BC.

    Bosley's on Shelbourne is seeking a new staff member for part time employment. Can turn into full time for the right individual. Must be available days, evenings and weekends. Experience working with animals is an asset but not required. The person we are looking for will be:

    -Self motivated, friendly, outgoing and love to help others.

    -Maintain a positive attitude.

    -Have the ability to work well independently as well as with a team.

    -Have a passion for pets as well as an interest in nutrition.

    -Be physically fit and able to lift over 40lbs repeatedly throughout the day including receiving multiple pallets of food and litter every week.

    -Display excellent customer service skills.

    -Willing to complete online training.

    Please apply with resume at 215-3749 Shelbourne Street.

    Job description

    As a Part-Time Sales Associate you will use your knowledge and experience to help Pet Parents find the right nutrition and other solutions for their pets. You will be part of a team of passionate Pet Experts, and enjoy the perks of helping Pet Parents every day. If you are enthusiastic about learning and growing with one of the top pet retailers in North America, this position is for you!

    What you get:

  • Staff Discounts
  • Retail Training
  • Pet Care Knowledge
  • Flexible Scheduling

    What you do:

  • Cashier and customer sales
  • Preparing merchandise orders,
  • Placing small items including pet supplies, household items, etc. into stock in the sales area of the store
  • Sweeping, dusting and other general store maintenance functions
  • Assist in unloading delivery vehicles of cases and bags of pet food and supplies and putting these into stock (items up to 50 lbs.)
  • Other duties and tasks as required

    What you bring:

  • Possess outgoing and friendly personality with strong customer service skills
  • Ability to lift 40lbs
  • Ability to work as scheduled to meet attendance requirements, which may include weekends and evenings

    Job Types: Full-time, Part-time

    Salary: $17.00 per hour

    Job Types: Full-time, Part-time

    Salary: $17.00 per hour

    Job Types: Full-time, Part-time, Permanent

    Salary: $17.00 per hour

    Benefits:
  • Store discount
    Day range:
  • Every Weekend
  • Holidays
  • Weekend availability
    Shift:
  • 4 hour shift
  • 8 hour

    • Example 3

    WE ARE Looking TO FILL 1-2 PART TIME and 1-2 FULL TIME Permanent Positions AT OUR Awesome Locally OWNED Stores!

    THE HOURS!

    We are looking for qualified candidates who are available to work a minimum of 25hrs a week for part time positions and for 32-40hrs per week for full time positions.

    YOUR Availability Requirements!

    All applicants must be available to work a combination of days, evenings and weekends. Please note that this is not a seasonal position. Only candidates that have days, evenings and weekendsavailable will be considered for this position

    Details OF THE JOB!

    Our stores are fun to work at!

    We are dedicated to helping Pet Parents find the best food and supplies for their animals. We also partner with local shelters, rescues and charities for adoption events, pet food bank programs, as well as through our national donation drives and fundraising campaigns and more. At Pet Valu, we're Pet Experts, and we're pet lovers, too.

    Join our Locally Owned Stores and our team of ACE's (Animal Care Experts) and make a difference to the livelihood of pets and our customers who are devoted pet lovers!

    As a Sales Associate you will use your knowledge and experience to help Pet Parents find the right nutrition and other solutions for their pets. You will be part of a team of passionate Pet Experts and enjoy the perks of helping Pet Parents every day.

    If you are enthusiastic about learning and growing with one of the top pet retailers in North America, this position is for you!

    THE Training!

    While prior pet industry, rescue and retail experience is an asset, we also have one of the industry�s best training programs. Using a combination of hands on and online video training we are dedicated to helping you gain the knowledge you need to be able to confidently help Pet Parents with many common pet issues.

    Important!

    As part of the application process, you will be asked some applicant screening questions through Indeed. Preference will be given to those candidates that answer all of our screening questions.

    JOB Overview!

    What you get:
  • Pet care knowledge!
  • Opportunity for advancement!
  • Retail training!
  • Competitive wage!
  • Staff discounts!
  • Flexible scheduling!
  • Paid breaks!
  • Satisfaction from helping Pet Parents care for their valued family members!

    What you do:
  • Help pets, customers, broader pet community
  • Work with pet lovers
  • Greet customers and their pets shopping in our stores and make them feel welcomed!

    What you bring:
  • Flexibility
  • Reliability to work all scheduled shifts
  • Enthusiasm for learning & growth in pet care industry
  • Ability to lift 40lbs repetitively
  • Able to work days, evenings, weekends
  • Industry experience an asset

    Successful candidates are being recruited to work a rotation of shifts at the following Pet Valu Kingston locations:

    Store #2081 Gardiners Town Centre

    488 Gardiners Road | Kingston, Ontario | K7M7W9

    Store #2084 Kingston Centre

    1036 Princess Street | Kingston, Ontario | K7L1H2

    Store #2377 - Riverview Shopping Centre

    1206 Highway #15 | Kingston, Ontario | K7L0C3

    Preference will be given to those candidates that can work at multiple locations in Kingston.

    Pet Valu supports the full inclusion of persons with disabilities as set out in the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA). Disability related accommodation is available on request. Please advise us if you have any questions or should you require any of our materials in an alternative format. Please do not use the Accommodation Request feature in Indeed, this feature does not allow us proper visibility to your request. Please send us an email or call us instead of using the Accommodation Request feature.

    Thank you for applying. We will contact candidates that we are interested in interviewing. If you are not contacted before or after the job ad is closed, we would like to wish you luck on your search and invite you to apply to any future postings.

    Work remotely
  • No

    Job Types: Full-time, Part-time, Permanent

    Salary: From $15.25 per hour

    Additional pay:
  • Overtime pay
    Benefits:
  • Flexible schedule
  • Store discount
    Schedule:
  • 8 hour shift
  • Day shift
  • Monday to Friday
  • Night shift
  • Weekend availability

    Application question(s):
  • Are you available to work a combinations of Days, Evenings & Weekends?
  • Tell us what motivated you to apply or why this job interests you?

    Education:
  • Secondary School (required)

    Experience:
  • pet industry (paid, rescue or volunteer): 1 year 1 year (preferred)

    • What does a Sales Clerk do?

    A good Sales Clerk helps a company keep their sales high, maintains relationships with existing customers, and attracts new ones. Sales Clerks process transactions for customers, help keep stores clean, answer customer questions, and respond to customer complaints. They can work with individuals or businesses in many different industries. Sales Clerks work in grocery stores, spas, clothing stores, auto shops, car dealerships, and many other places. They sometimes train new team members and can work full- or part-time.

    Sales Clerk skills and qualifications

    Successful Sales Clerks are friendly, polite, and professional. They can work with a variety of people and personality types while adapting quickly to unexpected obstacles, and they make transactions quick and easy for customers. Top skills and qualifications for Sales Clerks include:

    • Outstanding customer service skills
    • Excellent written and verbal communication skills
    • Good organizational skills, time management skills, and attention to detail
    • Extensive knowledge of the products or services the company sells and the industry that the company works in
    • Knowledge of laws or regulations that apply to the business
    • An understanding of basic math and how the employer calculates any charges, fees, or interest on bills

    Sales Clerk experience requirements

    Some positions require Sales Clerks with related experience in a similar job, but previous experience is not usually required. Many people start their careers as Sales Clerks or hold a job like this while still in school.

    Sales Clerk education and training requirements

    Some Sales Clerk jobs require a secondary school degree or a GED, and some an associate or a bachelor’s degree. The amount of training you should look for in a Sales Clerk depends on the industry, and people selling specialty items usually need more education. Selling products or services in certain provinces and territories requires a licence or certificate. On-the-job training is normally required as well, and Sales Clerks will need to keep their knowledge about company regulations, products, and services current.

    Sales Clerk salary expectations

    According to Indeed Salaries, the average salary of a Sales Clerk in Canada is $14.34 per hour. Individual salaries depend on education, previous work experience, the company, and the location.

    Job description samples for similar positions

    If a Sales Clerk isn’t exactly what your business is searching for, some similar job description samples include:

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    Sales Clerk job description FAQs

    What is a typical day like for a Sales Clerk?

    Sales Clerks can work on any day of the week and can work varying shifts, depending on the hours the store they work at is open. They may be required to work nights, weekends, and holidays. Most Sales Clerks work in retail or wholesale stores where they serve people in-person, but some may work in call centres. In stores, they keep everything looking neat and welcoming when there are no customers, and they help customers quickly. Some places get a steady stream of visitors throughout the day, and others are busier at certain times.

    Who does a Sales Clerk report to?

    Sales Clerks report to Sales Managers, store owners, General Managers, Assistant Managers, or Shift Supervisors. They can run smaller stores without direct supervision and contact a Manager when needed. Sales Clerks do not normally supervise workers directly, but they may work with independent contractors such as cleaning or security services to keep the business running smoothly.

    What makes a good Sales Clerk job description?

    To create a good Sales Clerk job description, include an overview of the company and its culture, values, and history. Describe what a typical day will be like, what the Sales Clerk is responsible for selling, and whether new Sales Clerks will work over the phone, online, or at a retail store. List any benefits that come with the position, such as employee discounts or flexible hours, and the experience, skills, and training needed.

    Job Description Examples

    Need help writing a job description for a specific role? Use these job description examples to create your next great job posting. Or if you’re ready to hire, post your job on Indeed.

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      *Indeed provides this information as a courtesy to users of this site. Please note that we are not your recruiting or legal advisor, we are not responsible for the content of your job descriptions, and none of the information provided herein guarantees performance.