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Maintenance Manager Job Description: Top Duties and Requirements

A Maintenance Manager, or Custodial Manager, is responsible for managing the functions of a warehouse, factory, airport, or other similar establishments. Their main duties include directing operations, evaluating organizational maintenance processes, and completing regular safety inspections.

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Maintenance Manager duties and responsibilities

Some of the duties and responsibilities generally expected of a successful Maintenance Manager in any type of establishment include:

  • Plan, organize, and manage administrative procedures
  • Supervise the installation of equipment or machinery
  • Hire and train staff
  • Create reports on budget, safety inspections, and production statistics
  • Ensure establishment is clean and well-maintained
  • Manage all projects and evaluate them regularly
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Maintenance Manager Job Description Examples:

Example 1

Maintenance Manager

Overview

HRC Global Services is currently hiring for a Maintenance Manager to oversee the general maintenance in the Chemical Industry. We are looking for a hands-on person who enjoys helping customers and leading and motivating people. Does this sound like you Join us!

JD:

-Work with the cross-functional leadership team to prioritize plant needs, ensure weekly maintenance scheduled work is planned and manage day-to-day maintenance support to the plan.

-Supervise, coach, mentor, train and develop maintenance and engineering employees creating collaborative and engaged teams.

-Daily facility walk-around to check equipment conditions and review equipment inspection schedule with operations and shipping/receiving.
-In collaboration with Operations Manager, lead shutdown planning, review all pending inspections prior to shutdown and conduct daily formal meeting with operations and maintenance team during shutdown periods.
-Site champion for the computerized maintenance management system (CMMS).
-Lead plant reliability improvement in conjunction with ISO 9000certification.
-Preventive and predictive maintenance

-Manage all project Maintenance expenditures and set, monitor and manage maintenance budgets.

-Health, Safety and Environmental review of daily work and projects.

HRC Global Services does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation or discrimination based on any non-merit based reason prohibited by applicable law.

Job Type: Full-time

Salary: $100,000.00-$120,000.00 per year

Benefits:
  • Dental care
  • Paid time off
  • Tuition reimbursement
    Flexible Language Requirement:
  • French not required
    Schedule:
  • Monday to Friday



    Ability to commute/relocate:
  • Kitchener, ON N2C 1N3: reliably commute or plan to relocate before starting work (required)

    Experience:
  • Preventive Maintenance: 7 years Location: In person

    • Example 2

    The Heritage Inn Hotel & Convention Centre is looking to fill the role of a Maintenance Manager. The right candidate will supervise and coordinate all maintenance activities within the hotel. Ensure that safe work practices are being followed. Establish and follow a maintenance program for weekly, monthly and annual preventative maintenance on all equipment and the buildings. Keep a detailed log book on all daily activities and observations. Maintain a professional and pleasant attitude and provide excellent customer service to ensure customer satisfaction.

    Description of Duties:

  • Coordinate daily activities and schedules of all maintenance staff, when applicable.
  • Respond to guest concerns and complaints quickly and efficiently.
  • Ensure that all maintenance requests are dealt with immediately.
  • Ensure that all the interior and exterior areas of the hotel are kept clean and safe at all times.
  • Order and pick up materials required to carry out repairs on the hotel equipment and buildings, with the General Manager�s approval.
  • Ensure cleanliness and chemical upkeep of the pool and hot tub within Provincial Health and Safety regulations.
  • Keep the maintenance shop organized and stocked with the minimum requirements of light bulbs, batteries and other basic maintenance items used on a regular basis.
  • Keep boiler and electrical rooms clean, safe and unobstructed at all times.
  • Keep all the hotel equipment in good and safe working order, and inform the General Manager of all deficiencies that could result in total break down of such equipment.
  • Inform Front Desk staff immediately of all out of order guest rooms (OOO) and any current or upcoming maintenance projects that could jeopardize the comfort or safety of hotel guests.
  • Obtain es, and when approved, coordinate the activities of outside contractors and repairmen.
  • Perform any other job related duties as assigned by the General Manager. Attend department head meetings as required.

    Position Requirements:

  • Must have physical stamina to maintain a rigorous pace of manual work
  • Must have the ability to work cooperatively with all other hotel employees
  • Must be available or have alternative contact in place on a 24 hour basis
  • Shift and weekend work is required
  • Must be able to stand for long periods of time
  • Must wear a uniform as per hotel standards
  • Some physical labor and heavy lifting is required
  • Must be able to perform efficiently under pressure and within time restraints
  • Must be honest and trustworthy
  • Must maintain well groomed appearance at all times
  • Apply safe work practices where applicable

    Skill Requirements:

  • Must have the ability to safely operate a wide range of power and hand tools
  • Excellent written and oral communication skills
  • Excellent organizational skills
  • Must have the ability to handle and solve customer related concerns and complaints and report to management as necessary

    Knowledge and Training:

    Must know all company policies, procedure, amenities and services and have a complete knowledge of WHMIS program.

    General knowledge of tourism industry and attractions in the immediate area. May require knowledge of basic computer operation.

    Pay is based on skillset and experience.

    Industry Experience:

    A minimum of one year experience in a maintenance related position.

    WHMIS certification.

    Benefits also include discounted hotel stays and wholesale purchasing.

    Job Type: Full-time

    Benefits:
  • Discounted or free food
  • On-site parking
    Flexible Language Requirement:
  • French not required
    Schedule:
  • Evening shift
  • Monday to Friday
  • Night shift
  • On call
  • Weekend availability



    Ability to commute/relocate:
  • Taber, AB T1G 2A4: reliably commute or plan to relocate before starting work (required)

    Experience:
  • Maintenance: 1 year Location: In person

    • Example 3

    Duties and Responsibilities:

    � Actively follow established maintenance programs for all Lodge buildings and associated equipment, as well as Lodge vehicles

    � To assist in monitoring/controlling costs for labour, materials, and equipment

    � To assist in hiring, scheduling, discipline, and training of Maintenance staff under the direction of the Maintenance Manager and Hotel Manager

    � To assist in preparation of schedule, ensuring staff shifts are allocated in a fair and equitable manner, and provide the hours required for retention of staff

    � To actively participate in regular staff meetings and communication sessions

    � To provide Maintenance Manager and Hotel Manager with ongoing communication in the event of performance issues, and to notify HR right away with respect to incident reports

    � To ensure staff is fully trained in emergency and power outage procedures

    � To assign daily tasks, routine work, and repair orders

    � To assist with the completion of all short and long-term projects in accordance to deadlines

    � To assist with ensuring proper working conditions of all equipment, and maintain all necessary licenses

    � Completing boiler, hot tub, generator, sewage treatment plant, and water treatment plant checks on a regular basis. Analyze results of daily checks, interpreting results, and implementing remedies

    � To work hands-on with the rest of the Maintenance team, assisting with equipment fixes, addressing guest room issues, dealing with any heat issues, drywall repair, painting, and other daily maintenance duties

    � To maintain highest standards in winter snow removal, assisting by equipment or by hand when required

    � Material transport, as required

    � Assis with overseeing Occupational Health & Safety for Maintenance team, and to ensure WHMIS compliance

    � Ensure Maintenance Building and all related areas are clean, tidy, organized, and follow Health & Safety standards

    � Participate in ongoing communication with all Departments to provide a cohesive team at the Lodge

    � To sign in when shifts begin and sign out when they end

    � Cover shifts for others on the schedule when necessary and be on site for emergencies and when contractors are present

    � To attend all lodge meetings when necessary to represent the department

    � To participate in cost savings, capital expenditures and to complete all necessary paperwork

    � Arrive on time and groomed appropriately, observing dress code including appropriate footwear, as per CRMR Employee Handbook

    � Other duties, as required

    � Assist other departments, as needed

    Requirements/Experience:

    � Excellent interpersonal and communication skills

    � A passion for customer service; previous experience is an asset

    � Highly organized and detail oriented, with the ability to multitask

    � Able to cope in high pressure situations

    � Previous hotel experience an asset

    � Experience with Opera PMS, Microsoft Office and Outlook is an asset

    � Must be willing to work all shifts (AM, PM, and mid-shifts)

    � Must possess relevant trade qualified certificate in either electrical/plumbing/carpentry/HVAC; or, certification in power engineering (4th or 5th class); or, two years of maintenance experience

    � Must have driver�s license and clean drivers� abstract (driving record)

    � Clean criminal record check

    � Willing to be a hands-on Manager, with very little time spent in an office (80% of the time is spent on day-to-day tasks, approximately 20% is spend on scheduling, preparing parts inventories, purchase orders, etcetera)

    � Must be able to work independently and remain calm in the event of an emergency

    � Must be familiar with operating firefighting systems

    � Must know how to work safely with chemicals

    � Must know how to work safely with power equipment

    � Must be able to perform basic maintenance and troubleshooting in all aspects of the hotel infrastructure

    � Must have the ability to climb a ladder to fix light bulbs or to clear cabin roofs

  • Ability to endure long periods of standing (sitting, bending, and lifting up to 50 pounds may be required)

    Job Types: Full-time, Permanent

    Salary: $48,000.00-$52,000.00 per year

    Benefits:
  • Dental care
  • Disability insurance
  • Discounted or free food
  • Extended health care
  • On-site parking
    Schedule:
  • 8 hour shift
  • On call

    Ability to BC: reliably commute or plan to relocate before starting work (required)

    • Example 4

    Building Maintenance Manager

    Job Summary

    The Building Maintenance Manager will primarily be responsible to coordinate activities by scheduling work assignments, setting priorities, and delegating work accordingly in keeping with the maintenance of the museum intact. This position will evaluate policies and procedures and provide recommendations for changes to improve efficiency. This role will also evaluate employee performance and provide feedback, coaching, and formal evaluations. The Maintenance Manager must have the ability to identify measures of performance and actions needed to improve or correct performance and ability to initiate and model positive change.

    Competencies

  • Accountability
  • Coaching
  • Collaboration
  • Communication
  • Decision Making
  • Economical
  • Leadership
  • Managing Performance
  • Professionalism
  • Time Management

    Job Duties

  • Coordinate activities by scheduling work assignments, setting priorities, and delegating work accordingly
  • Determine staffing requirements for the maintenance department and the hiring of staff
  • Evaluate policies and procedures and provide recommendations for changes to improve efficiency
  • Evaluate employee performance and provide feedback, coaching, and formal evaluations
  • Prepare and present proposals relating to departmental budgets, resource allocation, and work processes
  • Ensure that all employees comply with company policies, procedures, and ethical standards
  • Administer disciplinary action in accordance with established procedures
  • Analyse departmental operations and identify areas requiring improvement
  • Schedule reporting staff hours as required
  • Conduct monthly reporting
  • Develop daily project plans and manage these projects
  • Ensure employees have clear goals and are aware of expectations
  • Ensure that employees adhere to all health and safety regulations
  • Handle employee complaints and incidents, including conflict resolution, accidents, health and safety concerns, work refusals, and investigations working in conjunction with SMS and HR
  • Maintain shift schedules to ensure sufficient employee coverage
  • Oversee project management to ensure effective milestone planning and timely completion of deliverables
  • Plan and conduct meetings with employees to communicate team targets, goals, and projects
  • Plan the department's workload and flow
  • Provide informal feedback and coaching to staff on an ongoing basis
  • Translate strategic goals into practical actions

    Job Requirements

  • Ability to identify measures of performance and actions needed to improve or correct performance
  • Ability to initiate and model positive change
  • Ability to plan, organize, develop, implement, and interpret goals, objectives, and policies
  • Certification(s) and/or licence(s) appropriate to industry (lift truck, scissor lift certification, first aid responder)
  • Demonstrated project management skills
  • Effective leadership skills, with a strong focus on mentoring and motivation of employees
  • Experience with coaching and employee development
  • Three years of experience in a management role and five years of experience in a related industry
  • Knowledge of supplies, equipment, and/or services ordering, as well as inventory control of these items
  • Ability to delegate, set expectations, and monitor progress of all direct reports
  • Ability to identify issues and implement creative and strategic solutions to overcome problems
  • Ability to remain calm and poised in urgent situations

    Work Conditions

  • Working in an museum environment
  • Flexible hours including evenings, weekends, and holidays
  • Interaction with employees, management, and the public at large
  • Operation of desktop computer, chillers, boilers, plumbing, electrical and peripherals

    Job Type: Full-time

    Benefits:
  • Company events
  • Dental care
  • Discounted or free food
  • Employee assistance program
  • Extended health care
  • Life insurance
  • On-site parking
  • Paid time off
  • Store discount
  • Vision care
    Schedule:
  • 8 hour shift
  • Evening shift
  • Holidays
  • Monday to Friday
  • Weekend availability

    COVID-19 considerations:
    All staff must be fully vaccinated and provide proof against COVID-19

    Ability to commute/relocate:
  • Mount Hope, ON: reliably commute or plan to relocate before starting work (required)

    Experience:
  • building maintenance: 3 years (required)

    Language:
  • English (required)

    Licence/Certification:
  • Drivers Licence (required)

    Application deadline: start date: 2022-07-11

    • What does a Maintenance Manager do?

    The Maintenance Manager oversees the operations of the establishment and ensure the optimal functioning of all departments. In addition, the Maintenance Manager ensures that all safety protocols are adhered to throughout the workflow process. They plan, direct, organize, and evaluate procedures in place for production. They are also responsible for developing better production strategies to increase productivity. In establishments such as airports, train stations, or service facilities, a Maintenance Manager is responsible for establishing measures according to company directives, while directing passenger traffic. In other establishments such as a shopping centre, the Maintenance Manager handles administrative tasks as well.

    Maintenance Manager skills and qualifications

    A successful Maintenance Manager will oversee several operations within the establishment. The candidate also has the skills and qualifications necessary to manage several teams and departments at once. Some of the desired skills and qualifications of a successful Maintenance Manager candidate include:

    • Extremely detail-oriented
    • Excellent communication skills, both verbal and written
    • Strong interpersonal and leadership skills to handle the day-to-day demands of the job
    • Exceptional analytical skills needed for critical decision-making
    • Excellent time-management skills
    • Excellent technical expertise

    Maintenance Manager experience requirements

    A Maintenance Manager is expected to have previous experience in a managerial position or in a field related to the industry. A strong candidate also possesses a minimum of seven to 10 years of relevant experience, and they have expertise in handling projects and employees.

    Maintenance Manager education and training requirements

    A successful Maintenance Manager candidate typically has a college or university degree in business administration or a field of study related to the industry. However, Maintenance Managers may also have a degree in electrical or mechanical engineering, which would display their skills in practice in more specialized fields.

    Maintenance Manager salary expectations

    According to Indeed Salaries, the average salary for a Maintenance Manager is $73,894 per year. Salaries may vary based on factors like geographical location, level of experience, and type of industry.

    Job description samples for similar positions

    If this is not exactly the job description sample you had in mind, browse some of the similar job description samples including:

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    Maintenance Manager job description FAQs

    What is the difference between a Maintenance Manager and a Maintenance Technician?

    A Maintenance Technician may have some of the same responsibilities as a Maintenance Manager, such as maintaining safety protocols, managing administration of the building, and overseeing the installation of equipment. However, a Maintenance Manager is required to oversee other departments or teams to ensure a smooth workflow across the establishment. They are also responsible for collecting data and submitting reports to upper management. In contrast, a Maintenance Technician will follow safety protocols and ensure their teams do the same. The Maintenance Manager will help develop those safety protocols.

    Who reports to a Maintenance Manager and who do they work with?

    A team of Maintenance Technicians and Supervisors report to the Maintenance Manager. They are responsible for overseeing their individual teams and reporting back to the Maintenance Manager so broader data may be collected and recorded. The Maintenance Manager must then report to the Vice President of Operations or executive management team. The Maintenance Manager is responsible for the Maintenance team, but works directly under the executive management team.

    What makes a good Maintenance Manager job description?

    A strong job description should include important details about the job, including who they will be overseeing, who they will be reporting to, and the specific tasks required of them. Outline a description of administrative services the employee will be responsible for and the types of reports the employee generates. Any education or experience requirements should also be outlined to make the job description clear. The job description can also include a competitive salary and additional descriptions of any employee benefits offered.

    Do Maintenance Managers have different requirements in different industries?

    A Maintenance Manager’s duties and responsibilities can vary widely by industry. In an airport, a Maintenance Manager will be responsible for planning processes and directing the facilities inside it in an organized manner. A Maintenance Manager of a large office building may be responsible for overseeing lease agreements and managing tenant relations. Some industries will require more technical knowledge, whereas others will require more business acumen instead.

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