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How to Write an Operations Analyst Job Description Sample

An Operations Analyst, or Operations Research Analyst, is someone who works to identify and solve business objectives by overcoming operational challenges. Their primary responsibilities include reporting production and sales data, analyzing information that is critical to improving business functionality, and preparing reports for company executives.

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What does an Operations Analyst do? 

An Operations Analyst analyzes business operations and implements process improvements with cross-functional teams. Operations Analysts use technology, strong communication skills, documentation skills, and reporting to positively influence the operations of a business. Sometimes an Operations Analyst is hired to implement a specific initiative or project. They often use project management strategies such as process mapping and process improvement to accomplish their goals.

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Operations Analyst Job Description Examples:

Operations Analyst duties and responsibilities

Operations Analysts perform many tasks that relate to the functioning of a business. Their duties and responsibilities may include: 

  • Collecting data from various internal and external sources to prepare analytical reports that support decision making
  • Working with staff from other departments as necessary to collect and summarize data
  • Maintaining an organized database of all collected information to ensure efficient and effective data retrieval and reporting
  • Routinely reviewing data to identify gaps, inconsistencies, and errors to address them promptly
  • Collecting and reporting sales accountability and providing accurate and concise reporting to the Chief Operating Officer or Chief Executive Officer
  • Using computer software programs to manipulate data extracted
  • Developing reporting structures and statistical methods for trend analysis
  • Sending out daily, weekly, and monthly reports to key company executives and leadership team

Operations Analyst skills and qualifications

A successful Operations Analyst has various prerequisite skills and qualifications required for the job. Some of these may include: 

  • Ability to work in a fast-paced environment
  • Excellent knowledge of basic computer skills
  • Ability to lead and manage a team
  • Ability to plan, be alert, and resolve unexpected problems quickly and efficiently
  • Ability to work as part of a team and independently
  • Strong communication, organization, and planning skills
  • Strong analytical skills, using a combination of tools
  • Ability to learn and share knowledge with other team members

Operations Analyst experience requirements

When looking through resumes for an Operations Analyst, look for a candidate who has at least two to three years of experience. A successful candidate likely has experience working in a similar industry to your own. You may also require an Operations Analyst to have experience with process mapping, process improvement, and all other aspects of project management, depending on the needs of your business.

Operations Analyst training and education

A successful Operations Analyst candidate should have a university degree. A bachelor’s degree is a minimum requirement for an Operations Analyst position, but a master’s degree is preferable. The relevant areas of focus for education would be technical fields such as mathematics, analytics, computer science, or engineering.

Operations Analyst salary expectations

According to Indeed Salaries, the average salary for an Operations Analyst in Canada is $59,459 per year. The actual salary can vary depending on experience, location, and the hiring company.

Job descriptions for similar roles

If an Operations Analyst is not what you are looking for, other related descriptions include: 

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Operations Analyst job description FAQs

What should you look for in an Operations Analyst's resume?

Operations Analysts have similar responsibilities in any industry. However, they may require industry-specific knowledge to perform those responsibilities successfully. To help improve company processes, it may be integral to know all sides of the business and industry they are working in. There are also different kinds of Operations Analysts such as a Financial Operations Analyst, Cybersecurity Operations Analyst, and Private Wealth Operations Analyst.

How do you make your Operations Analyst job description stand out?

A good Operations Analyst should be extremely detail-oriented and organized. An Operations Analyst needs to manage and prioritize multiple tasks or projects at the same time. A skilled Operations Analyst is tech-savvy and has up-to-date knowledge of current computer programs. They should also have strong time-management and organizational skills.

Job Description Examples

Need help writing a job description for a specific role? Use these job description examples to create your next great job posting. Or if you’re ready to hire, post your job on Indeed.

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