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Scheduler Job Description: Top Duties and Requirements

Edited by Indeed Employer Content Team
Last updated October 8, 2025
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Indeed’s Employer Resource Library helps businesses grow and manage their workforce. With over 15,000 articles in 6 languages, we offer tactical advice, how-tos and best practices to help businesses hire and retain great employees.

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7 min read

A Scheduler, or Coordinator, is responsible for managing schedules and appointments. They ensure all parties involved know about the latest updates and agree to the terms. Schedulers need to consider the subject of the appointment to determine how long the appointment should last. Their duties include scheduling appointments, managing calls, and prioritizing while balancing tasks and meetings.

Scheduler duties and responsibilities

Schedulers need to fulfill multiple duties. Some of their responsibilities include:

  • Answering phone calls and emails, and conducting in-person visits
  • Making phone calls and sending emails reminding people of appointments
  • Scheduling appointments in a database
  • Communicating with professionals about appointment availability
  • Performing billing duties
  • Resolving scheduling conflicts
  • Managing internal staff schedules and accommodating special requests

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Scheduler Job Description Examples:

Example 1

Purpose and SCOPE

The Production Scheduler assigns work to each station in the production shops according to the production schedule and formal work station capacity limits. The Scheduler addresses unplanned requests from downstream customers by adjusting the sequence or selection of work throughout the day.

This position has Day and Evening Rotating Shift Work.

Primary JOB Responsibilities
The following are the main job responsibilities and priorities for this position:
  • Manages, maintains and adjusts Standard Work. Audits and assists with 5S.
  • Continually look for opportunities to improve the flow and velocity of work through the shops, and provide appropriate feedback, advice, and assistance to the Production Planning and Manufacturing departments.
  • Collaborate with Production Planners to outsource work when capacity or capability conflicts exist

Maintain the Production Job Board in the assigned department Load each work station to achieve maximum utilization of the equipment during normal working hours for the department
  • Load each work station to achieve maximum utilization of the equipment during normal working hours for the department
  • Collaborate with area leadership to reroute work between stations to achieve level shop loading when required
  • Coordinate schedule details with upstream and downstream department scheduler
  • Resequence jobs on the board to address urgency requests from downstream departments
  • Reschedule jobs to facilitate insertion of “rush” jobs when practical to do so

Qualifications

Education and Experience
  • APICS training (CPIM) highly desirable
  • Active enrollment or completion of an APICS certification program.
  • Experience working in a manufacturing facility
  • Good computer and data analysis skills (proficient use of MS Excel)

Skills and Knowledge
  • Proficient with Excel and Word

Job Type: hour shift

Example 2

Responsibilities:
  • Read and analyze aerospace drawings.
  • Plans and prepares production schedules for processing aerospace or commercial products.
  • Draws up daily master schedules to establish sequence and lead time of each operation to meet shipping dates according to sales forecast or customer orders.
  • Analyzes production specifications and plant capacity data and performs mathematical calculations to determine manufacturing processes, tools and human resource requirements.
  • Plans and schedules workflow for each department and operation according to previously established manufacturing sequences and lead times.
  • Expedites operations that delay schedules and alters schedules to meet unforeseen conditions.
  • Prepares production reports, lists of required materials, tools, equipment and determine status of assigned projects.
  • May prepare purchase orders to obtain materials, tools and equipment.
  • Creates and administers the schedule for the processing of products, ensure that customer demands are met, and that goods are produced and shipped to buyers in an efficient and timely manner.

· Knowledge and experience:
  • Technologist or community college graduate with clear understanding of job scheduling and estimating techniques.
  • A bachelor's degree in aerospace engineering or in a related engineering discipline, such as mechanical engineering, is preferred.
  • Minimum 2 to 3 years experience in industrial planning or other project coordination.
  • Solid foundation of resources planning with focus on manufacturing/processing sequences scheduling based on a specific computer literacy (MRP, ERP).
  • Knowledge of aerospace specification, preferred.
  • Computer literacy (MRP,ERP,EXCEL,WORD).

Job Types: Full-time, Permanent

Salary: $18.00-$21.00 per hour

Benefits:
  • Extended health care
Schedule:
  • 8 hour shift

COVID-19 considerations:
All Employees, customers and visitors are required to use a face mask.
Frequent disinfecting of the common surfaces.

Ability to ON: reliably commute or plan to relocate before starting work (required)

Example 3

Purpose:

Schedule manufacturing with Visual ERP to ensure on time delivery of Molds.

Responsibilities:

· Advanced schedule with Visual Manufacturing ERP system.

· Advanced schedule of all new mold builds, repairs and engineering changes with Visual Manufacturing ERP system.

· Lead scheduler for CNC, MM, EDM, CMM, SWO’s, EC’ s, Repairs, Rework, and post tryout.

· Prepare dispatches and line ups for Days, Afternoon and Weekend shifts Ensure on time delivery

· Check and update status of each job at daily.

· Run late reports keep appraised of jobs running late.

· Attend weekly Tool Progress meetings as a representative from scheduling

· Attend Job Kick off and Design Review meetings. Give recommendations and direction on how to design for most efficient manufacturing process.

· Provide timelines and assist with recovery plan

· Attend CI and departmental meetings to contribute to Continuous improvement processes, schedules meetings, keep minutes and PSRs up to date.

· Back up time keeping in Keybrite for manufacturing

Outsource:

· Prepare and send data and scope of work to outsource for ing.

· Schedule, arrange and issue PO’s for all approved outsource work.

· Keep in communication with outsource providing status updates of project with the Internal Team

· Communicate with transportation and logistics on all pickups and delivery’s

Qualifications:

· Secondary School Diploma

· Machinist Certification an asset

Job Types: Full-time, Permanent

Salary: $25.00-$33.00 per hour

Benefits:
  • Casual dress
  • Company events
  • Dental care
  • Disability insurance
  • Employee assistance program
  • Extended health care
  • Life insurance
  • Paid time off
  • RRSP match
  • Tuition reimbursement
  • Vision care
Schedule:
  • 8 hour shift
  • Monday to Friday
  • Overtime
  • Weekends as needed
Supplemental pay types:
  • Overtime pay



Ability to commute/relocate:
  • LaSalle, ON N9J 3W2: reliably commute or plan to relocate before starting work (required)

Language:
  • English Location: In person

Example 4

Position Title: Production Planner / Scheduler

Location: North Vancouver, BC

Jastram Engineering Ltd is a made-in-North Vancouver manufacturer delivering to a global market. The Production Planner position reports to the Operations Manager. The primary duties will include managing the flow of orders through the facility to meet customer shipment dates, and implementing production plans to manage inventory levels.

Responsibilities:
  • Review and process production demands for a mix of rush, custom and manufactured components and assemblies to support customer deliveries and defined stock levels.
  • Create, maintain and receive the work orders into stock.
  • Build and manage weekly assembly and machining schedules.
  • Ensure all parts requiring sub-contracting are actioned and the vendor delivery dates are managed.
  • Interact daily with Quality Assurance, Receiving, Shipping and Painting to ensure items are scheduled appropriately in their queue
  • Track labour and materials with an eye on the details to address any WIP variances to ensure costs and inventory are accurate in the ERP system.
  • Participate in the cycle-counting program and offer improvements as necessary.
  • Resolve inventory discrepancies and bin location errors with scheduled cycle counts.
  • Execute inventory transactions in the ERP system. This will involve executing movements, transfers, back flushing, issuing and scrapping transactions.
  • Seek cost/waste reductions, identify and improve inefficient processes, and suggest continuous improvement projects for the department.

Qualifications:
  • Experience in manufacturing environment using MRP systems and Lean Manufacturing principles
  • CPIM Certification or Operations Management Diploma
  • Experience processing work orders and knowledge of costing structures
  • Experience in inventory management/cycle counting
  • Experience with the Syspro business system preferred

Jastram Engineering Ltd is an equal opportunity employer and encourages applications from all qualified individuals. We are committed to help build a workforce that reflects the diversity of the communities in which we live, and where every team member has the opportunity to reach their full potential.

Work Remotely
  • No

Job Types: Full-time, Permanent

Pay: $60,000.00-$85,000.00 per year

Benefits:
  • Casual dress
  • Dental care
  • Extended health care
  • On-site parking
  • Vision care
Schedule:
  • 8 hour shift
  • Monday to Friday



Experience:
  • Manufacturing Environment: 5 years (required)


Work Location: In start date: 2024-06-10

Example 5

Position:Project Coordinator (Scheduler)

ABOUT:

CF Construction Services Ltd. is a residential concrete flatwork service provider. The company provides prep and finish of basement floors, garage floors, driveways, sidewalks and patios to both residential homebuilders and private homeowners within the Greater Calgary Area.

We are a dynamic growing Company full of potential opportunities and challenges. We are always looking for hard working team players who are willing to contribute to CF Construction’s continued success and growth. Our strength and success are driven by our employees which is why we greatly value their contributions.

THE Opportunity:

We are currently looking for a Project Coordinator to join our team in the office to schedule the flow of work and materials for production flatwork.

This involves prioritizing schedules based upon project timelines with our customers and ensuring the work is completed on time. Based on the requirements of each job, you will determine and order the correct amount of materials, services and trades.

You will monitor each transaction to ensure they are within the budget estimates that were provided to the customer. If variance purchase orders are required from the customer, you will continue following up with the customer until they are received, and the job is closed.

Having direct and clear communication between our trades, site supervisors and our logistics group will help ensure the success of each job.

Our compensation package includes a competitive salary and health benefits.

Qualifications:

  • High School Diploma or higher
  • Previous experience managing production schedules or projects is an asset
  • Some accounting knowledge is an asset

Expectations:

  • Must be able to communicate clearly via phone, text and email
  • Ability to make decisions quickly and execute work with minimal input
  • Strong attention to detail
  • Be on-call while work is being performed on site and occasional Saturday work

Cf Construction is an equal opportunity employee. We thank all who respond, however, please note that only those applicants being considered will be contacted.

Job Types: Full-time, Permanent

Salary: $45,000.00-$55,000.00 per year

Benefits:
  • Company car
  • Dental care
  • Disability insurance
  • Extended health care
  • Life insurance
  • On-site gym
  • On-site parking
  • Paid time off
  • RRSP match
  • Vision care
Schedule:
  • 8 hour shift
  • Weekend availability

Education:
  • Secondary School (preferred)

Work Location: One location

Application deadline: start date: 2022-12-12

Example 6

Overview

Nurses Your Way Staffing Agency Inc. is looking to hire a scheduler for work in the Brantford area. There is currently a full-time scheduler line that is available to a selected applicant effective immediately.

Putting Healthcare Professionals in the Right Place

Nurses Your Way Staffing Agency (NYW) is currently working with Long Term Care facilities in Southwestern Ontario. We currently have positions open in Brant County.

By choosing to work at Nurses Your Way Staffing Agency, you are joining a team that is fiercely committed to advocating for long term care residents. Nurses Your Way Staffing Agency is an organization that values care, accountability, respect, and equity. We are working to build a team that will be recognized as second to none.

Responsibilities
  • Implementing regular schedule updates and input shifts
  • Use Deluxe Time & Attendance scheduling app
  • Answer incoming phone calls
  • Responding to schedule related, incoming emails
  • Office filing
  • Updating of management calendars
  • Document updating and office tasks
  • Other office related duties

Required Skills
  • Punctual & organized
  • Email writing & etiquette
  • Microsoft office (Excel & Teams)
  • Excellent communication skill
  • Valid driver’s license
  • Self-motivated and reliable
  • Able to work as part of a team

Why Choose NYW?
  • Part-time and full-time hours offered
  • Incentives
  • Motivating & rewarding work environment

Health, Wellness & Safety
  • In support of Nurses Your Way Staffing Agency’s commitment to a healthy and safe workplace and community, we have an immunization requirement for all employees.
  • On-going Infection Prevention and Control measures, education, and support available to all employees (SURGE)
  • Nurses Your Way Staffing Agency (NYW) is an equal opportunity employer, committed to employment equity and diversity in the workplace. We welcome applications from women, members of racialized groups, visible minorities, Indigenous persons, persons with disabilities, persons of all sexual orientation and persons of any gender identity or gender expression.
  • Safety (patient, worker & workplace) is a NYW Corporate Priority. The successful applicant will demonstrate good stewardship in the identification, reporting and mitigation of unsafe acts or conditions.

Salary:
  • $16.50-$19.50 per hour (Depending on Qualification)

Additional pay:
  • Overtime available

Schedule:
  • 8-hour shift
  • 12-hour shift
  • Day shift
  • Evening shift
  • Weekends

Requirements:
  • High School Diploma

Job Type: Full-time

Salary: $16.50-$19.50 per hour

Flexible language requirement:
  • French not required
Schedule:
  • 12 hour shift
  • 8 hour shift
  • Day shift
  • Evening shift

Ability to commute/relocate:
  • Brantford, ON: reliably commute or plan to relocate before starting work (required)

Education:
  • Secondary School start date: 2022-06-22

Example 7

WestCorp Solutions is searching for a motivated Planner/Scheduler to support our client in Port Moody, BC. The successful candidate will be responsible for planning and scheduling multi-disciplinary field execution of contract trades employed in the repair, adjustment, modification, removal and/or installation of plant equipment across Distribution.

Key Accountabilities:

Reporting to the Maintenance Lead this position will Plan and Schedule multi-disciplinary field execution of contract trades employed in the repair, adjustment, modification, removal and/or installation of plant equipment and facilities while promoting safety and continuous improvement. You will use your experience and knowledge to:
  • Develop and sustain an effectively planned maintenance schedule
  • Prepare job plans and maximize resource productivity with the planned cost ready for scheduling, detailing parts, materials, special tools, external services, and documentation
  • Manage an effective short- and long-range maintenance plan, modify the plan for variations due to availability of resources, actual work completed or additional work requirements
  • Maintain, improve and optimize job plans, task lists, strategies and procedures utilizing continuous improvement initiatives and techniques
  • Continuously monitor and maintain work requirements and requests (notifications) including maintenance and operations being run in conjunction with outages to maximize resources and potentially minimize downtime. (increase availability)
  • Assist in the development of maintenance programs and provide input and suggestions to improve effectiveness, processes, and procedures
  • Ensure compliance to all relevant Suncor policies and standards - including the Management of Change (MOC) process and maintenance business processes (M&R Standard)
  • Adhere to all health, safety and environment standards, and ensure effective actions and programs are in place to sustain safety and reliability performance goals
  • Develop regular cadence for scheduling review meetings with CFTs
  • Collaborate with the CFT Mtce Coord and Operations Coordinator in developing the schedule

Required Qualifications:
  • Five or more years of Maintenance planning and scheduling experience preferably in Oil and Gas
  • Exceptional working knowledge of SAP and Microsoft Office
  • A valid mechanical discipline Journeyperson Certificate or an Interprovincial Red Seal Journeyperson Certificate or equivalent experience
  • Possess a valid drivers license and a clean driving record
  • Strong collaboration skills that enable you to build strong, positive relationships within Distribution.
  • Oil and Gas experience

Location: Port Moody, BC

If selected for onboarding, you may be required to undergo a background check and substance test in accordance with job site policies.

While we appreciate all applications we receive, we advise that only candidates under consideration will be contacted at this time!

WestCorp Solutions is an equal opportunity employer and encourages applications from all qualified individuals. We are committed to help build a workforce that reflects the diversity of the communities in which we live, and where every team member has the opportunity to reach their full potential.

Job Type: Fixed term contract

Schedule:
  • 10 hour shift

Education:
  • AEC / DEP or Skilled Trade Certificate (preferred)

Experience:
  • Planning & Scheduling: 3 years 2 years (preferred)

Example 8

About the Job:

The Production Scheduler is responsible for the maintenance and control of ODG’s scheduling software, LYNQ, in combination with our existing ERP system, Syspro. Primary objectives are to plan, develop, and manage manufacturing job schedules, meeting or exceeding customer delivery expectations while acting within the confines of our internal and vendor capacity from start to finish.

Essential Duties and Responsibilities:

  • Support Program and Business Development Management in the planning and execution of production job schedules, tracking performance and related activities, ensuring company goals and deadlines are met.
  • Maintain manufacturing production velocity through understanding and management of lead and lag times.
  • Maintain acceptable inventory levels through efficient understanding of available capacity internally and at key vendors.
  • Collaborate and integrate Production and Procurement inputs/outputs into the larger schedule picture as it effects On Time Delivery, velocity, and inventory levels.
  • Identify schedule non-conformances and resolve or raise the issues to the Program Manager and/or Director of Program Management.
  • Use expert judgement, data analysis, and communication skills to expert effect in executing job duties.
  • Using creative solutions to improve ODG’s manufacturing operations, collecting and analyzing production data to report on current status and improvement opportunities of capacities, bottlenecks, and general production asset usage.
  • Deliver product to customers on time, on budget, reducing downtime and bottlenecks, while measuring and improving production output and reducing costs.
  • Work in compliance with Health & Safety regulations and ensure team members are following policies and procedures.
  • Maintains professional and technical knowledge by attending educational courses/workshops; review of professional publications, establish and maintain personal networks, benchmarking state-of-the-art and best practices, and participating in professional societies.

Other Duties and Responsibilities:
  • Facilitate a team-based approach in implementing schedules, working with stakeholders and other departments in a cross-functional environment.
  • Provides expertise in supporting daily manufacturing activities.
  • Understanding of supply chain management principles, manufacturing methods, equipment, and materials.
  • Complies with company policies and procedures.

Qualifications:

The requirements listed below are representative of the knowledge skills and abilities required.
  • Excellent attention to detail
  • Team oriented
  • Excellent communication skills
  • Good math skills
  • Positive attitude
  • A desire to promote the success of the organization

Educational Requirements:
  • Bachelor’s Degree or Diploma in Business, Supply Chain Management, similar discipline and/or relevant work experience
  • Production, Material Planning and Scheduling, or Project Management is considered an asset

Work Experience Requirements:
  • Must have 3 or more years’ experience in a manufacturing environment in a same or similar role

Technical Requirements:
  • Standard office equipment
  • Microsoft programs
  • Internet
  • ERP (Syspro) and MES (Lynq) software

Job Types: Full-time, Permanent

Benefits:
  • Casual dress
  • Company events
  • Dental care
  • Disability insurance
  • Employee assistance program
  • Extended health care
  • Flexible schedule
  • Life insurance
  • On-site parking
  • Profit sharing
  • Tuition reimbursement
  • Vision care
  • Work from home
Schedule:
  • 8 hour shift
  • Day shift

Ability to Hamburg, ON: reliably commute or plan to relocate before starting work (required)

Example 9

Reporting directly to the Master Scheduler the Planner/Scheduler is responsible for building daily production schedules, ensuring appropriate levels of inventory to meet Customer needs, and ensure the optimal balance of material flow throughout the plant. The role supports the entire production cycle to ensure on-time delivery of customer orders and deliver customer satisfaction. This individual will execute various programs and work collaboratively with various internal stakeholders, to ensure world-class material flow.

Minimum Qualifications

Education/Experience

  • Minimum College Diploma within a logistics or manufacturing discipline, or combination of education and experience
  • 3+ years of experience planning and scheduling in a warehouse, logistics or production environment
  • Training or certification through APICS would be considered a strong asset
  • Past experience in aluminium extrusion would be considered a strong asset
  • Past experience participating in formal continuous improvement, 5s, lean manufacturing or Kaizan initiatives would be a strong asset
  • Knowledge and experience of EPICS and Scheduling functions within EPICS would be a strong asset.

Technical Skills/Competence

  • High aptitude level with numeracy
  • Ability to make decision independently and as a team
  • Multitasking proficiency
  • Independent thinker
  • Able to work autonomously
  • High degree of accuracy required.
  • Strong computer skills, (Excel and Microsoft)
  • Must be organized and detailed oriented and comfortable working with diverse teams.

Duties AND Responsibilities

The duties and responsibilities of the Planner-Scheduler are detailed below, but not limited to the following:

Scheduling:

  • Build daily schedules ensuring on-time delivery internally and externally
  • Review and plan work orders for all new tooling and tooling returned from the die maker on a daily basis
  • Review and promptly respond to daily sales requests relating to order status
  • Collect previous day schedules and sequence orders as required to ensure optimal efficiency and on time deliver (OTD)
  • Analyze and prioritize sales order fulfilment with respect to capacity planning and material requirements
  • Provide back-up support to other planners/schedulers
  • All other duties as assigned

Scheduling Planning:

  • Work with Sales and other departments to review capacity for rush orders and expedite as required
  • Apply all applicable orders to reserves
  • Update the order status report daily, ensuring all notes reflect the current status of the order
  • Review all orders in the backlog, identifying and dispositioning all incomplete orders
  • Print all work orders to be scheduled
  • Independently calculate and determine suitable cut lengths for the production saws to maximize yields on re-cut
  • Maintain an in-depth understanding of Almag’s required material levels and product demands to assist in scheduling orders as efficiently as possible
  • Provide back-up support to planners/schedulers
  • Work closely with the master scheduler to optimize flow of material throughout the various department and ALMAG locations.
  • All other duties as assigned

ON TIME Delivery (OTD):

  • Support the entire production cycle to ensure on-time delivery of customer orders and deliver customer satisfaction.
  • Work with departments to identify areas of improvement
  • Implement systems and streamline existing procedures/systems for optimal production flow
  • Review and maintain the OTD report ensuring departments are updating lates orders accordingly

Job Types: Full-time, Permanent

Benefits:
  • Company events
  • Dental care
  • Disability insurance
  • Employee assistance program
  • Extended health care
  • On-site parking
  • Paid time off
  • Profit sharing
  • Tuition reimbursement
  • Vision care
  • Wellness program
Schedule:
  • 8 hour shift
  • Day shift
  • Monday to Location: In person
Our mission

Indeed’s Employer Resource Library helps businesses grow and manage their workforce. With over 15,000 articles in 6 languages, we offer tactical advice, how-tos and best practices to help businesses hire and retain great employees.

Read our editorial guidelines
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Download our free step-by-step guide on encouraging healthy risk-taking
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What does a Scheduler do?

Schedulers work to create appointments between clients and professionals, including Business Executives, Doctors, Hairdressers, and Massage Therapists, among others. Anyone who has to deal with a lot of meetings or who provides a specialized service may have a Scheduler helping them manage their appointments. In some cases, Schedulers work internally to organize schedules for an entire organization.

Additionally, a Scheduler organizes necessary travel arrangements and handles rescheduling as needed. Most of the time, a Scheduler spends their days on the phone or at the computer managing schedules and taking calls from people trying to make appointments. Schedulers have to work on the computer and talk on the phone simultaneously.

Scheduler skills and qualifications

To be an effective Scheduler, a person needs to have several skills and qualifications. Some of the most important skills to have for the job include:

  • Written and oral communication
  • Active listening and being open to making accommodations
  • Ability to work within a scheduling database
  • Organization and logistics
  • Attention to detail
  • Problem-solving and multitasking
  • Data entry/typing skills

Scheduler experience requirements

The experience requirements for a Scheduler largely depend on the position and the industry. Some positions with smaller companies don’t require experience and can be filled by entry-level candidates. Larger companies with more schedules to manage should seek candidates with at least one year of prior scheduling experience. Receptionists, Executive Assistants, and Office Administrators have enough relevant experience to work as a Scheduler.

Scheduler education and training requirements

When reviewing resumes for a Scheduler, look for candidates with a high school diploma or GED or higher certification. Candidates with an associate or bachelor’s degree in business administration or a related field are preferable. New hires will need some on-the-job training to become familiar with your company’s specific scheduling software. Candidates should have proven organizational and communication skills.

Scheduler salary expectations

According to Indeed Salaries, the average pay for a Scheduler in Canada is $21.40 per hour. While this is the national average, wages can vary based on the employee’s previous experience, the industry, office location, and the hiring company.

Job description samples for similar positions

If the Scheduler position isn’t quite what you’re looking for, related job descriptions include:

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Scheduler job description FAQs

Two chefs, one wearing a red headband, review a laptop and take notes at a wooden table in a kitchen setting.

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