What should you look for in a Billing Clerk resume?

Since Billing Clerks handle a company’s cash flow, they report directly to senior officials in the finance department. This depends on the company structure, but they generally report to the Head of Accounts Receivable, Finance Manager, or Financial Director.

Billing Clerk Job Description [Updated 2025]

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A Billing Clerk, or Accounts Receivable Clerk, works in the finance department to generate invoices, credit memos, and updates customer information or accounting records. Their duties include being the first point of contact for specific customers, answering account-specific queries, and sending payment reminders to clients.

Billing Clerk duties and responsibilities

A Billing Clerk is mainly responsible for issuing monthly statements and updating customer records with the most current invoices, bills, and relevant contact information. These professionals are also expected to keep track of transactions and follow up on or reconcile discrepancies between shipping logs and invoice registers. Some of their other regular duties include:

Collating, preparing, and issuing information related to customer accounts, including invoices, bills, inventory records, account reports, and any other relevant financial statements, using computerized or manual systems
Adjusting customer payments in the accounts receivable system to ensure accounts are credited correctly
Reconciling sales order records with shipping documents to ensure clients are billed correctly for purchased and transferred items
Following up through emails or phone calls with delinquent customers on overdue bills and agreeing on payment schedules where necessary
Operating database software and electronic billing systems to review financial data, correct discrepancies, and reconcile accounts appropriately
Preparing, printing, and mailing invoices to customers while applying special rates or discounts to specific bills

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Billing Clerk Job Description Examples:

Example 1

A Billing Clerk opportunity is now available within a busy medical office located in Hamilton. This position offers 37.5 hours per week, daytime, Monday through Friday. In-person training is required, once fully trained, working from home will be an option. Medical billing experience is not required but an asset.

Responsibilites:

Data entry of physicians billing - Ohip, Wsib
Submitting claims to Ohip
Reconciling Billing issues ( health card rejections, billing errors)
Billing Uninsured patients, Insurance Companies
Following up with Third party billings (sending second bills etc..)
Bad debting uninsured claims
Wsib Forms – sending Wsib forms to Wsib electronically
Manually paying Wsib forms in billing software
Running Month End reports
Processing Remittance Advices, reconciling errors
Processing monthly statements for each physician with billing breakdowns
Mail pick up and distribution for physicians
Filing billing sheets

We thank all interested applicants however only those selected for an interview will be contacted. Applications from all qualified applicants are welcome.

Job Type: Full-time

Salary: $17.00 per hour

Schedule:

8 hour Location: Hybrid remote in Hamilton, ON

Example 2

Position Summary

This position is primarily responsible for preparing and mailing out invoices as per operating procedures, as well as a variety of general office functions.

Key Responsibilities (Supervisory/Materials/Information)

Complete manual daily billing by entering information into system. Must verify client fees and charges by checking database to ensure all charges are billed properly
Problem solve billing issues with different scenario’s
Set up and run billing summaries for daily emailing to clients
Scan and process documents as instructed.
Perform a variety of clerical and other duties as assigned, including but not limited to the following: Prepare, sort, and post all outgoing mail, Coverage of reception as needed, Process FMS document requests

Education and Experience

Secondary School or related experience
General office experience would be an asset

Competencies, Working Skills & Attributes

Effective verbal and written communication skills; ability to communicate politely with the public if covering reception
Ability to operate standard office business machines
Accurate and efficient data entry skills
Ability to perform basic mathematical calculations
Able to operate a switchboard

Job Type: Fixed term contract
Contract length: 12 months

Benefits:

Casual dress
Employee assistance program
On-site gym
On-site parking

Flexible language requirement:

French not required

Schedule:

8 hour shift
Day shift
Monday to Friday

Application question(s):

What are your wage expectations?

Education:

Secondary School 1 year (preferred)

Example 3

Job Description:

Cornwall's award-winning Transport Company, Seaway Express, a division of Canada Cartage, is looking for a highly motivated Billing Clerk to join there team. This person will be responsible for supporting the dispatch team with administrative tasks, examining shipment documents, billing, data entry and answering incoming calls and emails.

This full-time position is based in Cornwall.

605 Boundary Rd, Cornwall, ON K6H 6K8
Schedule: Monday to Friday, afternoon shift - 3:00pm to 11:00pm

Responsibilities:

Providing daily administrative support to the dispatch team
Ensure all expectations and service levels are met
Working in a time sensitive, fast paced environment as part of a cohesive service driven team
Daily data entry of paperwork and ensure all information is accurate and correct
Respond to incoming calls and emails
Daily contact with customers / drivers, regarding orders, pickups and deliveries
Respond and comply with other tasks, which may be reasonably assigned during the course of and in addition to the completion of normal duties
Other duties as required

Core Competencies and Qualifications:

Previous customer service, logistics or transportation experience is an asset
Bilingualism is an asset (French and English), but not required
Prior data entry or administrative experience
Strong attention to detail and accuracy
Strong communication skills and phone/email etiquette
Proficient with Excel, Word, Outlook
Organized and proactive

Job Type: Full-time

Salary: $18.00 per hour

Benefits:

Company events
Dental care
Extended health care
Life insurance
On-site parking
Paid time off

Schedule:

8 hour shift
Monday to Friday

Ability to commute/relocate:

Cornwall, ON K6H 6K8: reliably commute or plan to relocate before starting work (required)

Work In person

Example 4

Clark Freightways is a BC based freight carrier, privately owned and operated since 1957. Our values of Integrity, Accountability and Teamwork have helped us build our reputation as a reliable partner, and a fair employer.

We are looking for an organized and enthusiastic Billing Clerk to join our Manifest Department. Providing accurate transfer of information from waybills, electronic trailer assignment and dispatch of outbound shipments through our Transportation Management System.This position is an evening shift.

Requirements:

High School diploma; courses in Business Administration or related field, with two (2) years’ experience in an administration role; or an equivalent combination of education, training and experience
Freight Industry experience preferred
Experience with a Transportation Management System (TMS) preferred
Intermediate level use of the Microsoft Office Suite of programs
Solid knowledge of the geography of British Columbia
Highly organized with a proven ability to effectively prioritize work to meet deadlines
Excellent interpersonal and customer relations skills
Ability to work effectively as part of a team
Ability to function effectively in a dynamic, fast paced environment

We offer:

A friendly, collaborative team that will support and train you
A challenging and dynamic role that will develop your skillset and talent
A competitive compensation package which includes a salary commensurate with experience

Schedule is from 2:00PM - 10:30PM

**Please note this is not an accounting position

Job Type: Full-time

Benefits:

Company events
Dental care
Disability insurance
Employee assistance program
Extended health care
Life insurance
On-site parking
Paid time off
RRSP match
Vision care
Wellness program

Schedule:

8 hour shift
Evening shift
Monday to Location: In person

Example 5

Role

Reporting to the Accounting Supervisor, the role of the billing clerk is to process the financial transaction records and prepare regular reports to support Divisional decision making. The billing clerk is responsible to correspond with customers regarding payments, issue invoices, and process credit memos. The billing clerk will also be tasked with updating accounting records with issued invoices, new payments, customer information, etc.

Responsibilities

Data processing to support job billing records
Creating and issuing invoices to customers
Processing credit memos
Preparing account statements for customers
Following up on outstanding payments and answering customer queries
Monitoring all payments and preparing monthly billing reports
Managing account balances and resolving inconsistencies
Assisting the accounting department with the preparation of financial reports
Updating accounting records with issued invoices, processed payments, new balances, and customer contact information

Qualifications

Diploma in Accounting, Finance, or Business Administration required
Bachelor’s degree in Accounting, Finance, or Business Administration and experience, or equivalent combination of education and experience preferred
3 or more years of progressive accounting experience
Proven experience as billing clerk or general accounting experience
Proficiency in Microsoft Office and a working knowledge of ViewPoint Construction Software would be an asset
Strong Excel data manipulation skills would be considered an asset (Pivot tables, vlookups, etc)
Prior experience working with/interpreting contract terms and conditions would be an asset
Ability to meet tight deadlines and strong interpersonal, written and verbal communication skills would be an asset

Job Type: Full-time

Benefits:

Casual dress
Company events
Dental care
Disability insurance
Employee assistance program
Extended health care
Life insurance
On-site gym
On-site parking
Paid time off
RRSP match
Vision care

Schedule:

8 hour shift

Ability to commute/relocate:

Calgary, AB: reliably commute or plan to relocate before starting work (required)

Experience:

Accounts receivable: 1 year (preferred)
Accounting: 3 years (preferred)
Data Processing: 3 years Industry: 1 year (preferred)

Example 6

Our company, a logistic management, distribution and warehousing enterprise is expanding and requires the right person to join their team and contribute to the on-going success of their operation. We are looking for a full-time Billing Clerk.

What is the role?

Under the direction of the Logistics Director and with efficiency and customer service a priority, the Billing Clerk is responsible for the billing and audit of the company’s freight brokerage service.

The designated employee, among other assigned responsibilities, will perform the following principal tasks:

Work in conjunction with the team members & other Trans Plus departments and our clients to process all billing related tasks;
Distribute customer invoices accordingly (mail, fax, email, scanning etc.);
Batch Statements preparation;
Enter Interliner Payable costs in our TMS module;
Respond to customer POD requests and provise in a timely manner;
Responsible for verifying daily invoices from sub-contractors and 3rd parties for payment;
Be proactive in pursuing all accessorial charges when applicable. Ensure these charges are communicated to clients and properly invoiced;
Invoice ancillary charges to customers based on carrier costs;
Invoice & Documentation audit (Bills of lading, proof of deliveries, receipts, scale tickets, unloading receipts, customs paperwork, etc.);
Develop constructive and cooperative working relationships within the team, as well as other stakeholders;
Execute any other department accounting related tasks as assigned by the direct Manager.

Qualifications:

2 years of transportation and invoicing experience;
Team player;
Capable of working in a fast-paced environment;
Ability to communicate well in French.
Proficiency with computer systems, including Microsoft Office, Truckmate, PC Miller and link logistics.

Benefits:

Group insurance benefits (Healthcare & Dental Care, Life Insurance and more)
Free parking
Paid time off
Eyeglasses coverage

Working Hours: Day Shift (Full-time)

Pay Rate: To Be Determined Based on Experience.

Job Types: Full-time, Permanent

Schedule:

8 hour shift
Day Location: One location

Example 7

Summary OF Position: *

The Billing Clerk is directly responsible for performing data entry and related duties in calculation, preparation and issuance of bills, invoices, and account statements. This includes maintaining ledgers, credit balances, and resolving account irregularities. This position involves diplomatic interaction with customers to provide billing information and support in order to facilitate swift payment of invoices due to the organization.

Responsibilities:

Calculate, prepare and issue documents related to accounts such as bills, invoices, account statements and other financial statements
Compile budget data and documents based on estimated revenues and expenses and previous budgets
Prepare period or cost statements or reports
Respond to customer inquiries, maintain good customer relations and solve problems
Perform related clerical duties, such as word processing, maintaining filing and record systems, faxing and photocopying.
Performs billing duties including preparation of billings;
Responsible for accurate and timely preparation of billing invoices.
Serve as a primary customer contact for billings.
Maintain appropriate files and documents
Produce reports, letters, and other correspondence, as needed.
Work closely with other Finance Division members to maintain the integrity of all financial operations.
Post billing data to profit/loss reports, balance sheets, income statements, and other documentation.
Gather appropriate information for billing purposes, as necessary.
Investigate collection problems and advise customers on corporate billing policies and procedures.
Perform other duties, as assigned.

Requirements*: *

High school diploma, G.E.D. or equivalent
Bachelor's degree in Accounting, Finance, or Business Administration
Five (5) years of high volume billing, finance, or other related experience
Working knowledge of billing procedures.
Excellent data entry skills
Ability to efficiently and effectively perform billing activities.
Strong customer service skills
Excellent time management and prioritization skills
Ability to meet work requirements within established timelines
Communicate effectively verbally, and in writing.
Ability to handle stressful situations
Excellent objection handling and negotiation skills
Strong working knowledge of Microsoft Office software suites, including Word, Excel and PowerPoint as well as Outlook and automated accounting software packages
Knowledgeable of all applicable legislation and regulations involved in billing
Must possess extensive knowledge of bookkeeping procedures and accounting practices, as well as their application to a system of general accounts
Effective attention to detail and a high degree of accuracy.
High level of integrity, confidentially, and accountability.
Strong work ethic and positive team attitude.
Ability to adapt to and learn new software
Able to work efficiently as a part of a team as well as independently
High level of critical and logical thinking, analysis, and/or reasoning to identify underlying principles, reasons, or facts

Job Types: Full-time, Permanent

Benefits:

Casual dress
Dental care
Disability insurance
Employee assistance program
Extended health care
Life insurance
On-site parking
RRSP match
Vision care

Schedule:

8 hour shift
Day shift
Monday to Friday

Education:

Secondary School volume billing / finance or other related: 5 years (required)

Example 8

Triple Eight Transportis an asset-based carrier company with terminals in Abbotsford BC, Calgary AB, and Acheson AB. We provide full-truckload transportation services to and from all major cities in Western Canada and the United States!

*We are dedicated to personal and career growth here at Triple Eight Transport Inc. We focus on people and values, because with great people comes great success!*

Are you interested in a rewarding, challenging and exciting career?

We are seeking a meticulous and detail-oriented Billing Clerk to join our team. The ideal candidate will have a strong understanding of billing procedures, excellent organizational skills, and the ability to work in a fast-paced environment. The Billing Clerk will be responsible for accurately processing invoices, resolving billing discrepancies, and communicating with clients/customers regarding billing inquiries.

Responsibilities include

Prepare and submit customer invoices
Perform filing and general administrative tasks
Liaise with other departments/customers/vendors
Assist accounting personnel with any other tasks conducted within the accounting department
Generate and send out invoices to clients/customers
Review billing documents for accuracy and completeness
Investigate and resolve billing discrepancies or issues
Communicate with clients/customers to address billing inquiries or concerns
Maintain accurate records of billing transactions
Assist with month-end closing activities
Collaborate with other departments to ensure billing processes are efficient and accurate
Other duties as required

Our ideal candidate will possess the following qualifications

Planning and organizing including scheduling and prioritizing work tasks to meet deadlines
Attention to detail and accuracy
Communication skills- verbal and written
Excellent problem-solving skills- Able to identify problems and implement workable solutions
Works effectively as a part of a team
Minimum of one year of experience in Transportation industry is required
Must be legally allowed to work full time in Canada
Proven experience as a billing clerk or similar role
Proficiency in MS Office, particularly Excel and Word
Familiarity with accounting software (e.g., Microsoft Dynamics) is a plus
Strong attention to detail and accuracy
Excellent communication and interpersonal skills
Ability to prioritize tasks and meet deadlines
Knowledge of billing procedures and best practices
Knowledge of trucking industry an asset

*Why choose Triple Eight Transport Inc.?*

State of the art facility
Regular company lunches for special events
Annual Summer Corporate team building event
Annual Winter Holiday party with amazing prize draws rewarding our valuable team because our people are important to us
Opportunities for growth within the company as we continue growing
Our open door policy shows we value communication and building strong, meaningful relationships across our workplace
Competitive wage and vacation packages
Very competitive Extended Health Benefits package for full time employees

Job Types: Full-time, Permanent

Pay: $20.00-$25.00 per hour

Benefits:

Dental care
Extended health care
Life insurance
Vision care

Schedule:

Monday to Friday

Experience:

invoicing: 1 year Location: In person

Our mission

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What does a Billing Clerk do?

Billing Clerks are mostly employed in industries with large amounts of financial information. They perform several functions including accurately capturing, compiling, and analyzing all necessary data required to record bills. They also prepare and send invoices to respective clients, and provide excellent customer service. Some industries that employ Billing Clerks include healthcare, retail, hospitality, manufacturing, and transport.

Billing Clerk skills and qualifications

Since Billing Clerks mostly deal with enormous amounts of financial data, they need to be highly accurate and reliable in handling accounts or documents. A Billing Clerk has excellent math, financial, and general numeracy skills to achieve a reasonably high level of accuracy and reliability. In other words, they need the right blend of both soft and hard skills to succeed in this line of work. A successful billing clerk also has qualities including:

Excellent attention to detail
Active listening skills
Capability in monitoring and evaluating performance to take corrective action or suggest improvements
Ability to solve complex problems by reviewing relevant information and developing or evaluating available options
Quick learning skills to understand the implications of additional information, such as contractual obligations or discount offers with customers
Excellent clerical and critical thinking skills
Great interpersonal skills, especially when solving client issues
Trustworthy and ethical

Billing Clerk experience requirements

A Billing Clerk position is an entry-level job, so you generally don’t need to seek out candidates with previous work experience. However, those with one or two years of relevant experience in the financial industry can be an asset.

Billing Clerk education and training requirements

Candidates generally need a high school diploma or GED at minimum, though you can look for candidates with a bachelor’s degree in accounting, business administration, or a related field. Certificate courses approved by the Canadian Securities Institute, Certified General Accountants Association, or Canadian Bookkeepers Association are extremely beneficial. Familiarity with common billing software is essential, however, you may choose to provide training on-the-job for the right candidate.

Billing Clerk salary expectations

According to Indeed Salaries, average pay for a Billing Clerk in Canada is $18.21 per hour, depending on factors like a candidate’s previous experience, education level, location, and the hiring company.

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Billing Clerk Job Description: Top Duties and Requirements

Billing Clerk duties and responsibilities

Billing Clerk Job Description Examples:

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Example 6

Example 7

Example 8

Find your next great Billing Clerk on Indeed

What does a Billing Clerk do?

Billing Clerk skills and qualifications

Billing Clerk experience requirements

Billing Clerk education and training requirements

Billing Clerk salary expectations

Job description samples for similar positions

Billing Clerk job description FAQs

Hire your next Billing Clerk today

Job Description Examples

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Billing Clerk Job Description: Top Duties and Requirements

Billing Clerk duties and responsibilities

Billing Clerk Job Description Examples:

Example 1

Example 2

Example 3

Example 4

Example 5

Example 6

Example 7

Example 8

Find your next great Billing Clerk on Indeed

What does a Billing Clerk do?

Billing Clerk skills and qualifications

Billing Clerk experience requirements

Billing Clerk education and training requirements

Billing Clerk salary expectations

Job description samples for similar positions

Billing Clerk job description FAQs

Hire your next Billing Clerk today

Job Description Examples

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