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Billing Clerk Job Description: Top Duties and Requirements

A Billing Clerk, or Accounts Receivable Clerk, works in the finance department to generate invoices, credit memos, and updates customer information or accounting records. Their duties include being the first point of contact for specific customers, answering account-specific queries, and sending payment reminders to clients.

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Billing Clerk duties and responsibilities

A Billing Clerk is mainly responsible for issuing monthly statements and updating customer records with the most current invoices, bills, and relevant contact information. These professionals are also expected to keep track of transactions and follow up on or reconcile discrepancies between shipping logs and invoice registers. Some of their other regular duties include:

  • Collating, preparing, and issuing information related to customer accounts, including invoices, bills, inventory records, account reports, and any other relevant financial statements, using computerized or manual systems
  • Adjusting customer payments in the accounts receivable system to ensure accounts are credited correctly
  • Reconciling sales order records with shipping documents to ensure clients are billed correctly for purchased and transferred items
  • Following up through emails or phone calls with delinquent customers on overdue bills and agreeing on payment schedules where necessary
  • Operating database software and electronic billing systems to review financial data, correct discrepancies, and reconcile accounts appropriately
  • Preparing, printing, and mailing invoices to customers while applying special rates or discounts to specific bills
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Billing Clerk Job Description Examples:

Example 1

Job Description:

Cornwall's award-winning Transport Company, Seaway Express, a division of Canada Cartage, is looking for a highly motivated Billing Clerk to join there team. This person will be responsible for supporting the dispatch team with administrative tasks, examining shipment documents, billing, data entry and answering incoming calls and emails.

This full-time position is based in Cornwall.

605 Boundary Rd, Cornwall, ON K6H 6K8
Schedule: Monday to Friday, afternoon shift - 3:00pm to 11:00pm

Responsibilities:

  • Providing daily administrative support to the dispatch team
  • Ensure all expectations and service levels are met
  • Working in a time sensitive, fast paced environment as part of a cohesive service driven team
  • Daily data entry of paperwork and ensure all information is accurate and correct
  • Respond to incoming calls and emails
  • Daily contact with customers / drivers, regarding orders, pickups and deliveries
  • Respond and comply with other tasks, which may be reasonably assigned during the course of and in addition to the completion of normal duties
  • Other duties as required

    Core Competencies and Qualifications:

  • Previous customer service, logistics or transportation experience is an asset
  • Bilingualism is an asset (French and English), but not required
  • Prior data entry or administrative experience
  • Strong attention to detail and accuracy
  • Strong communication skills and phone/email etiquette
  • Proficient with Excel, Word, Outlook
  • Organized and proactive

    Job Type: Full-time

    Salary: $18.00 per hour

    Benefits:
  • Company events
  • Dental care
  • Extended health care
  • Life insurance
  • On-site parking
  • Paid time off
    Schedule:
  • 8 hour shift
  • Monday to Friday



    Ability to commute/relocate:
  • Cornwall, ON K6H 6K8: reliably commute or plan to relocate before starting work (required)


    Work In person

    • Example 2

    Clark Freightways is a BC based freight carrier, privately owned and operated since 1957. Our values of Integrity, Accountability and Teamwork have helped us build our reputation as a reliable partner, and a fair employer.

    We are looking for an organized and enthusiastic Billing Clerk to join our Manifest Department. Providing accurate transfer of information from waybills, electronic trailer assignment and dispatch of outbound shipments through our Transportation Management System.This position is an evening shift.

    Requirements:

  • High School diploma; courses in Business Administration or related field, with two (2) years� experience in an administration role; or an equivalent combination of education, training and experience
  • Freight Industry experience preferred
  • Experience with a Transportation Management System (TMS) preferred
  • Intermediate level use of the Microsoft Office Suite of programs
  • Solid knowledge of the geography of British Columbia
  • Highly organized with a proven ability to effectively prioritize work to meet deadlines
  • Excellent interpersonal and customer relations skills
  • Ability to work effectively as part of a team
  • Ability to function effectively in a dynamic, fast paced environment

    We offer:

  • A friendly, collaborative team that will support and train you
  • A challenging and dynamic role that will develop your skillset and talent
  • A competitive compensation package which includes a salary commensurate with experience

    Schedule is from 2:00PM - 10:30PM

    **Please note this is not an accounting position

    Job Type: Full-time

    Benefits:
  • Company events
  • Dental care
  • Disability insurance
  • Employee assistance program
  • Extended health care
  • Life insurance
  • On-site parking
  • Paid time off
  • RRSP match
  • Vision care
  • Wellness program
    Schedule:
  • 8 hour shift
  • Evening shift
  • Monday to Location: In person

    • Example 3

    Our company, a logistic management, distribution and warehousing enterprise is expanding and requires the right person to join their team and contribute to the on-going success of their operation. We are looking for a full-time Billing Clerk.

    What is the role?

    Under the direction of the Logistics Director and with efficiency and customer service a priority, the Billing Clerk is responsible for the billing and audit of the company�s freight brokerage service.

    The designated employee, among other assigned responsibilities, will perform the following principal tasks:

  • Work in conjunction with the team members & other Trans Plus departments and our clients to process all billing related tasks;
  • Distribute customer invoices accordingly (mail, fax, email, scanning etc.);
  • Batch Statements preparation;
  • Enter Interliner Payable costs in our TMS module;
  • Respond to customer POD requests and provise in a timely manner;
  • Responsible for verifying daily invoices from sub-contractors and 3rd parties for payment;
  • Be proactive in pursuing all accessorial charges when applicable. Ensure these charges are communicated to clients and properly invoiced;
  • Invoice ancillary charges to customers based on carrier costs;
  • Invoice & Documentation audit (Bills of lading, proof of deliveries, receipts, scale tickets, unloading receipts, customs paperwork, etc.);
  • Develop constructive and cooperative working relationships within the team, as well as other stakeholders;
  • Execute any other department accounting related tasks as assigned by the direct Manager.

    Qualifications:

  • 2 years of transportation and invoicing experience;
  • Team player;
  • Capable of working in a fast-paced environment;
  • Ability to communicate well in French.
  • Proficiency with computer systems, including Microsoft Office, Truckmate, PC Miller and link logistics.

    Benefits:

  • Group insurance benefits (Healthcare & Dental Care, Life Insurance and more)
  • Free parking
  • Paid time off
  • Eyeglasses coverage

    Working Hours: Day Shift (Full-time)

    Pay Rate: To Be Determined Based on Experience.

    Job Types: Full-time, Permanent

    Schedule:
  • 8 hour shift
  • Day Location: One location

    • Example 4

    A Billing Clerk opportunity is now available within a busy medical office located in Hamilton. This position offers 37.5 hours per week, daytime, Monday through Friday. In-person training is required, once fully trained, working from home will be an option. Medical billing experience is not required but an asset.

    Responsibilites:
  • Data entry of physicians billing - Ohip, Wsib
  • Submitting claims to Ohip
  • Reconciling Billing issues ( health card rejections, billing errors)
  • Billing Uninsured patients, Insurance Companies
  • Following up with Third party billings (sending second bills etc..)
  • Bad debting uninsured claims
  • Wsib Forms � sending Wsib forms to Wsib electronically
  • Manually paying Wsib forms in billing software
  • Running Month End reports
  • Processing Remittance Advices, reconciling errors
  • Processing monthly statements for each physician with billing breakdowns
  • Mail pick up and distribution for physicians
  • Filing billing sheets
    We thank all interested applicants however only those selected for an interview will be contacted. Applications from all qualified applicants are welcome.

    Job Type: Full-time

    Salary: $17.00 per hour

    Schedule:
  • 8 hour Location: Hybrid remote in Hamilton, ON

    • Example 5

    Summary OF Position: *

    The Billing Clerk is directly responsible for performing data entry and related duties in calculation, preparation and issuance of bills, invoices, and account statements. This includes maintaining ledgers, credit balances, and resolving account irregularities. This position involves diplomatic interaction with customers to provide billing information and support in order to facilitate swift payment of invoices due to the organization.

    Responsibilities:

  • Calculate, prepare and issue documents related to accounts such as bills, invoices, account statements and other financial statements
  • Compile budget data and documents based on estimated revenues and expenses and previous budgets
  • Prepare period or cost statements or reports
  • Respond to customer inquiries, maintain good customer relations and solve problems
  • Perform related clerical duties, such as word processing, maintaining filing and record systems, faxing and photocopying.
  • Performs billing duties including preparation of billings;
  • Responsible for accurate and timely preparation of billing invoices.
  • Serve as a primary customer contact for billings.
  • Maintain appropriate files and documents
  • Produce reports, letters, and other correspondence, as needed.
  • Work closely with other Finance Division members to maintain the integrity of all financial operations.
  • Post billing data to profit/loss reports, balance sheets, income statements, and other documentation.
  • Gather appropriate information for billing purposes, as necessary.
  • Investigate collection problems and advise customers on corporate billing policies and procedures.
  • Perform other duties, as assigned.

    Requirements*: *

  • High school diploma, G.E.D. or equivalent
  • Bachelor's degree in Accounting, Finance, or Business Administration
  • Five (5) years of high volume billing, finance, or other related experience
  • Working knowledge of billing procedures.
  • Excellent data entry skills
  • Ability to efficiently and effectively perform billing activities.
  • Strong customer service skills
  • Excellent time management and prioritization skills
  • Ability to meet work requirements within established timelines
  • Communicate effectively verbally, and in writing.
  • Ability to handle stressful situations
  • Excellent objection handling and negotiation skills
  • Strong working knowledge of Microsoft Office software suites, including Word, Excel and PowerPoint as well as Outlook and automated accounting software packages
  • Knowledgeable of all applicable legislation and regulations involved in billing
  • Must possess extensive knowledge of bookkeeping procedures and accounting practices, as well as their application to a system of general accounts
  • Effective attention to detail and a high degree of accuracy.
  • High level of integrity, confidentially, and accountability.
  • Strong work ethic and positive team attitude.
  • Ability to adapt to and learn new software
  • Able to work efficiently as a part of a team as well as independently
  • High level of critical and logical thinking, analysis, and/or reasoning to identify underlying principles, reasons, or facts

    Job Types: Full-time, Permanent

    Benefits:
  • Casual dress
  • Dental care
  • Disability insurance
  • Employee assistance program
  • Extended health care
  • Life insurance
  • On-site parking
  • RRSP match
  • Vision care
    Schedule:
  • 8 hour shift
  • Day shift
  • Monday to Friday

    Education:
  • Secondary School volume billing / finance or other related: 5 years (required)

    • Example 6

    Role

    Reporting to the Accounting Supervisor, the role of the billing clerk is to process the financial transaction records and prepare regular reports to support Divisional decision making. The billing clerk is responsible to correspond with customers regarding payments, issue invoices, and process credit memos. The billing clerk will also be tasked with updating accounting records with issued invoices, new payments, customer information, etc.

    Responsibilities

  • Data processing to support job billing records
  • Creating and issuing invoices to customers
  • Processing credit memos
  • Preparing account statements for customers
  • Following up on outstanding payments and answering customer queries
  • Monitoring all payments and preparing monthly billing reports
  • Managing account balances and resolving inconsistencies
  • Assisting the accounting department with the preparation of financial reports
  • Updating accounting records with issued invoices, processed payments, new balances, and customer contact information

    Qualifications

  • Diploma in Accounting, Finance, or Business Administration required
  • Bachelor�s degree in Accounting, Finance, or Business Administration and experience, or equivalent combination of education and experience preferred
  • 3 or more years of progressive accounting experience
  • Proven experience as billing clerk or general accounting experience
  • Proficiency in Microsoft Office and a working knowledge of ViewPoint Construction Software would be an asset
  • Strong Excel data manipulation skills would be considered an asset (Pivot tables, vlookups, etc)
  • Prior experience working with/interpreting contract terms and conditions would be an asset
  • Ability to meet tight deadlines and strong interpersonal, written and verbal communication skills would be an asset

    Job Type: Full-time

    Benefits:
  • Casual dress
  • Company events
  • Dental care
  • Disability insurance
  • Employee assistance program
  • Extended health care
  • Life insurance
  • On-site gym
  • On-site parking
  • Paid time off
  • RRSP match
  • Vision care
    Schedule:
  • 8 hour shift

    Ability to commute/relocate:
  • Calgary, AB: reliably commute or plan to relocate before starting work (required)

    Experience:
  • Accounts receivable: 1 year (preferred)
  • Accounting: 3 years (preferred)
  • Data Processing: 3 years Industry: 1 year (preferred)

    • Example 7

    Job description

    About Us:

    Speedy Transport Group Inc. is a family-owned, LTL focused distribution company which was founded in 1941. Over the decades we have continued to adapt and align ourselves with the changes in client needs, as well as grow alongside innovation technology. In addition to LTL transportation, we offer our clients additional services such as, North American logistics, expedite services, and Canada-wide coverage to name a few. If you are looking for a company which strives for growth and dedicates their commitment to delivering customer satisfaction, we would love to connect with you.

    Position Summary:

    This position�s primary function is to check-in driver�s paperwork/payroll to ensure compliance. The Driver Check-In is responsible for detailing the driver�s manifest and matching bills to the manifest. The position also requires routine clerical duties.

    Shifts Available:
  • Night Shift - 5pm to 1:30pm

    Position Responsibilities:
  • Accurate matching of bills to the manifest.
  • Rating extra charges.
  • Collect and help drivers with all necessary paperwork.
  • Associated clerical duties.
  • Communicate with operations, OS&D and rates.

    Position Qualifications:
  • Ability to communicate effectively both orally and in writing.
  • Ability to multitask in a fast-paced, time sensitive environment.
  • Ability to work independently or as part of a team.
  • Ability to establish and maintain effective working relationships with others.
  • Previous experience with Microsoft Office is considered an asset.
  • Bilingualism in French and English is required.

    What does Speedy Transport have to offer?
  • Competitive Salary
  • Benefits
  • RRSP's + Company Matching
  • Profit Sharing
  • + more!!!

    ------------------------------------------

    � propos de nous:

    Speedy Transport Group Inc. est une entreprise familiale fond�e en 1941 et sp�cialis�e en distribution de merchandise en LTL. Au cours des d�cennies, nous avons su nous adapter aux besoins des clients tout en innovant au niveau technologique. En plus du transport LTL, nous offrons � nos clients la logistique � l��chelle nord-am�ricaine, des services rapides ainsi qu�une couverture pancanadienne. Si vous recherchez une entreprise en pleine croissance et qui s�assurer de la satisfaction des clients, nous aimerions vous conna�tre.

    R�sum� du poste:

    La fonction principale de ce poste est d'enregistrer les documents / la paie du conducteur pour assurer la conformit�. L'enregistrement du conducteur est charg� de d�tailler le manifeste du conducteur et de faire correspondre les factures au manifeste. Le poste exige �galement des t�ches de bureau courantes.

    Quarts disponibles :
  • Quart de soir - de 17h � 1h30

    Principales responsabilit�s:
  • Relier les factures avec les manifestes.
  • Coder les extra-charges.
  • Collecter et aider les chauffeurs avec la documentation.
  • T�ches cl�ricales.
  • Communiquer avec les op�rations, OS&D et les taux.

    Qualifications requises:
  • Capacit� � communiquer efficacement tant � l'oral qu'� l'�crit.
  • Capacit� � effectuer plusieurs t�ches dans un environnement rapide et sensible au temps.
  • Capacit� � travailler de mani�re autonome ou en �quipe.
  • Capacit� � �tablir et � maintenir des relations de travail efficaces avec les autres.
  • Une exp�rience ant�rieure avec Microsoft Office est consid�r�e comme un atout.
  • Le bilinguisme en fran�ais et en anglais est requis.

    Ce que Speedy Transport peut offrir?
  • Salaire comp�titif
  • Assurance collective
  • R�gime de retraite avec participation de l�employeur
  • Bonus de fin d�ann�e
  • Et plus!!!

    Job Types: Full-time, Permanent

    Benefits:
  • Casual dress
  • Dental care
  • Extended health care
  • Paid time off
  • RRSP match
  • Vision care
    Schedule:
  • 8 hour receivable: 1 year (preferred)

    • Example 8

    QUI NOUS Sommes

    Hunt R�frig�ration est une soci�t� de service complet de conditionnement de conteneurs climatis�s, engag�e � fournir � des compagnies maritimes internationales le service le plus complet qui soit sur le march�. Qu'il s'agit d'inspections avant le d�part � bateau, d'une v�rification d'entretien r�gulier, de r�paration de groupe d'�lectrog�ne ou d'entreposage de conteneurs r�frig�r�s, Hunt offre un service exceptionnel � ses clients depuis 1985. Si vous �tes un grutier avec une excellente coordination, une bonne concentration et un d�vouement envers les protocoles de s�curit�, c'est l'endroit pour vous!

    QUI VOUS �TES
  • Ponctuel, analytique et vous aimez travailler en collaboration avec vos coll�gues

  • Capacit� � travailler dans un environnement � rythme rapide

  • Concentr�, disciplin� et vous aimez faire du bon travail

    Principales RESPONSABILIT�S
  • Effectue toutes les saisies de donn�es aux procedures de facturation

  • Efectue toutes les saisies de donn�es et fonctions informatiques li�es aux procedures de facturation

  • Saisie des orders de travail dans le compte/site web de la compagnie maritime (OOCL, Accpacc, etc.)

  • Correspondre avec les clients pour r�soudre les probl�mes

    Qualifications
  • Connaissance de base de l�informatique et de MS Excel

  • 2-3 ans d�exp�rience dans un service de facturation

  • Bilingue un atout

  • Connaissance d�Acpac / Sage un atout

    Avantages
  • Salaire de base concurrentiel;

  • Assurances dentaire et m�dicaments (apr�s la p�riode de probation de 3 mois)

  • Possibilit� d'avancement dans une entreprise en pleine croissance

  • Un poste permanent

    WHO WE ARE

    Hunt Refrigeration is a full-service climate-controlled container-care company dedicated to providing International Shipping with a full service and highly- skilled and dedicated technical team. We offer an unwavering commitment to customer satisfaction with 2 terminals in Montreal, and one in Toronto, Calgary, Prince Rupert.

    Hunt provides the most comprehensive service available. Whether it is pre-trip inspections, regular maintenance checks, genset repair or reefer storage, Hunt Refrigeration has been providing exceptional service to their customers since 1985.

    WHO YOU ARE
  • Punctual, analytical and you like to work in collaboration with your colleagues

  • Ability to perform in a fast-paced environment

  • you are focused, disciplined and you like a job well done

    Responsabilities
  • Perform all data entries and computer functions related to billing procedures

  • Enter work orders into shipping line account/website (OOCL, Accpac, Etc.)

  • Correspond with customers to resolve issues

    Qualifications
  • Basic knowledge of computer and Microsoft Excel

  • 2-3 years of experience in a billing department

  • Bilingual an asset

  • Knowledge of Accpac / Sage an asset

    Avantages
  • Competitive base salary

  • Group insurance Plan Health, dental, short/long term disability (after 3 months in position)

  • Opportunity for advancement in a growing company

  • permanent full-time position

    Job Types: Full-time, Permanent

    Benefits:
  • Casual dress
  • Dental care
  • Extended health care
  • Vision care
    Schedule:
  • Day shift
  • Monday to receivable: 1 year (preferred)

    • Example 9

    Position Summary

    This position is primarily responsible for preparing and mailing out invoices as per operating procedures, as well as a variety of general office functions.

    Key Responsibilities (Supervisory/Materials/Information)
  • Complete manual daily billing by entering information into system. Must verify client fees and charges by checking database to ensure all charges are billed properly
  • Problem solve billing issues with different scenario�s
  • Set up and run billing summaries for daily emailing to clients
  • Scan and process documents as instructed.
  • Perform a variety of clerical and other duties as assigned, including but not limited to the following: Prepare, sort, and post all outgoing mail, Coverage of reception as needed, Process FMS document requests

    Education and Experience
  • Secondary School or related experience
  • General office experience would be an asset

    Competencies, Working Skills & Attributes
  • Effective verbal and written communication skills; ability to communicate politely with the public if covering reception
  • Ability to operate standard office business machines
  • Accurate and efficient data entry skills
  • Ability to perform basic mathematical calculations
  • Able to operate a switchboard

    Job Type: Fixed term contract
    Contract length: 12 months

    Benefits:
  • Casual dress
  • Employee assistance program
  • On-site gym
  • On-site parking
    Flexible language requirement:
  • French not required
    Schedule:
  • 8 hour shift
  • Day shift
  • Monday to Friday

    Application question(s):
  • What are your wage expectations?

    Education:
  • Secondary School 1 year (preferred)

    • What does a Billing Clerk do?

    Billing Clerks are mostly employed in industries with large amounts of financial information. They perform several functions including accurately capturing, compiling, and analyzing all necessary data required to record bills. They also prepare and send invoices to respective clients, and provide excellent customer service. Some industries that employ Billing Clerks include healthcare, retail, hospitality, manufacturing, and transport.

    Billing Clerk skills and qualifications

    Since Billing Clerks mostly deal with enormous amounts of financial data, they need to be highly accurate and reliable in handling accounts or documents. A Billing Clerk has excellent math, financial, and general numeracy skills to achieve a reasonably high level of accuracy and reliability. In other words, they need the right blend of both soft and hard skills to succeed in this line of work. A successful billing clerk also has qualities including:

    • Excellent attention to detail
    • Active listening skills
    • Capability in monitoring and evaluating performance to take corrective action or suggest improvements
    • Ability to solve complex problems by reviewing relevant information and developing or evaluating available options
    • Quick learning skills to understand the implications of additional information, such as contractual obligations or discount offers with customers
    • Excellent clerical and critical thinking skills
    • Great interpersonal skills, especially when solving client issues
    • Trustworthy and ethical

    Billing Clerk experience requirements

    A Billing Clerk position is an entry-level job, so you generally don’t need to seek out candidates with previous work experience. However, those with one or two years of relevant experience in the financial industry can be an asset.

    Billing Clerk education and training requirements

    Candidates generally need a high school diploma or GED at minimum, though you can look for candidates with a bachelor’s degree in accounting, business administration, or a related field. Certificate courses approved by the Canadian Securities Institute, Certified General Accountants Association, or Canadian Bookkeepers Association are extremely beneficial. Familiarity with common billing software is essential, however, you may choose to provide training on-the-job for the right candidate.

    Billing Clerk salary expectations

    According to Indeed Salaries, average pay for a Billing Clerk in Canada is $18.21 per hour, depending on factors like a candidate’s previous experience, education level, location, and the hiring company.

    Job description samples for similar positions

    In case a Billing Clerk is not quite what you’re looking for, other related job descriptions include:

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    Billing Clerk job description FAQs

    What should you look for in a Billing Clerk resume?

    Since Billing Clerks handle a company’s cash flow, they report directly to senior officials in the finance department. This depends on the company structure, but they generally report to the Head of Accounts Receivable, Finance Manager, or Financial Director.

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