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Management Assistant Job Description: Top Duties and Qualifications

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Indeed’s Employer Resource Library helps businesses grow and manage their workforce. With over 15,000 articles in 6 languages, we offer tactical advice, how-tos and best practices to help businesses hire and retain great employees.

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A management assistant reports to senior-level management within an organization and oversees administrative and secretarial duties. They organize appointments and maintain company records and reports. Management assistants may also be responsible for fundamental human resources tasks, such as hiring and onboarding new employees and monitoring their performance. Management assistants may work in retail establishments, manufacturing, and corporate environments.

Management assistant duties and responsibilities

A successful management assistant may handle various duties pertaining to your firm and clients. Their primary responsibility is to support the senior-level management team in its daily operations. Here are some specific daily duties you may wish to include in your job description: 

  • Oversee daily administrative tasks
  • Schedule and coordinate meetings and company events
  • Hire, train, and oversee office support employees
  • Develop positive customer relationships
  • Address employee and customer concerns
  • Prepare important documents for reports, meetings, and memos
  • Research and write reports on behalf of senior-level management

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Management Assistant Job Description Examples:

Our mission

Indeed’s Employer Resource Library helps businesses grow and manage their workforce. With over 15,000 articles in 6 languages, we offer tactical advice, how-tos and best practices to help businesses hire and retain great employees.

Read our editorial guidelines
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What does a management assistant do?

Management assistants lead and train employees in a variety of industries. They are typically in charge of the support staff, ensuring they follow company guidelines and provide valuable customer service experiences. Management assistants often locate, hire, and onboard new employees and provide them with training and work responsibilities. They may also operate alongside a general manager and represent them during meetings or events. 

Management assistants may also manage products and inventory levels for the company’s success and collaborate closely with senior management. 

Management assistant skills and qualifications

A successful management assistant may have various skills you may want to include in your job opening, such as:

  • Excellent administrative skills, including document management and organization
  • Exceptional time management skills, including managing multiple calendars and projects
  • Strong written, verbal, and interpersonal communication skills
  • Great active listening skills
  • Basic computer literacy and troubleshooting abilities
  • Effective problem-solving abilities
  • Strong teamwork and collaboration

Management assistant experience requirements

A management assistant is often encouraged to have spent two or more years working in a related field, be familiar with recruiting and performance evaluations, have exceptional leadership and organizational abilities, and have experience with financial and customer service principles. Some entry-level management assistant candidates may have previous experience in an administrative position or customer service or support. The level of experience needed depends on the requirements of the position you are hiring for. 

Management assistant education and training requirements

Management assistants typically hold a bachelor’s degree or college diploma in business administration or a related administrative services field. Several years of professional experience in business administration, finance, or administrative services are often required.

Management assistant salary expectations

According to Indeed Salaries, a management assistant in Canada can expect to earn an average salary of $49,328 per year. This varies depending on location, experience, and size of the company hiring.

Job description samples for similar positions

Here are some other related job titles similar to that of a management assistant:

Management assistant job description FAQs

What’s the difference between a management assistant and an office manager?

A management assistant primarily focuses on providing administrative support to a specific manager or team, handling tasks like scheduling, communications, document preparation, and training staff. An office manager oversees the entire office operations, including managing staff, budgets, and facilities, and ensuring smooth day-to-day organizational functions. 

What are the top qualities a management assistant should have?

Management assistants should possess various skills, including leadership, communication, organization, and problem-solving. 

What is the general personality type of a management assistant?

A management assistant tends to prioritize stability and consistency in their environment. They are likely to be even-tempered, attentive to details, structured in their approach, and patient.

Create a culture of innovation
Download our free step-by-step guide on encouraging healthy risk-taking
Get the guide

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Job Description Examples

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