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Restaurant Manager Job Description: Top Duties and Requirements

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A Restaurant Manager, or General Manager, oversees all the main functions of a restaurant to ensure the establishment runs smoothly. Their main duties are hiring, training, and managing staff, maintaining and recording inventory, and ensuring customer satisfaction. The Restaurant Manager is responsible for overseeing all the main processes of the restaurant to make sure it is operating efficiently and customers are happy.

What does a Restaurant Manager do?

A Restaurant Manager is responsible for overseeing the function of any restaurant, cafeteria, bar, or other food service-based location. They are in charge of both customer satisfaction and employee success. A successful Restaurant Manager will have a restaurant establishment functioning at maximum efficiency.

The Restaurant Manager understands the inner workings of the restaurant, from the kitchen to the servers to the customers. They are responsible for making sure the wait staff, cooks, and anyone else working in the establishment comply with all health and food safety regulations.

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Restaurant Manager Job Description Examples:

Our mission

Indeed’s Employer Resource Library helps businesses grow and manage their workforce. With over 15,000 articles in 6 languages, we offer tactical advice, how-tos and best practices to help businesses hire and retain great employees.

Read our editorial guidelines
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Restaurant Manager duties and responsibilities

A Restaurant Manager will have many day-to-day tasks to keep the establishment running smoothly. Some of the duties and responsibilities that a typical Restaurant Manager will be expected to do include:

  • Hire and train staff
  • Keep track of inventory and place orders with suppliers accordingly
  • Manage customer complaints
  • Create schedules for staff
  • Make sure all health and safety regulations are followed at all times
  • Monitor the restaurant’s sales
  • Develop and follow a budget to maximize restaurant profits
  • Develop or contribute to marketing plans to promote the establishment

Restaurant Manager skills and qualifications

The ideal Restaurant Manager candidate will demonstrate the necessary skills to handle the fast-paced and ever-changing atmosphere of a busy restaurant. They should also have the proper skills to communicate openly with their team and clientele. Other qualifications include:

  • Strong organizational skills
  • Management skills and ability to lead a team
  • Excellent communication skills
  • Excellent customer service skills
  • Strong analytical and reporting skills
  • Flexibility
  • Strong interpersonal skills
  • Ability to work together as a team

Restaurant Manager experience requirements

A successful Restaurant Manager candidate will have experience working as a restaurant employee. A former cook or wait staff employee will have the base needed to understand the workflow of a restaurant and the skills required in a manager. Though many of the tasks are learned on-the-job, experience working at any level in a restaurant is essential to this management role. Experience in a managerial position is often considered an additional strong asset for the Restaurant Manager position.

Restaurant Manager education and training requirements

There are no formal education requirements for a Restaurant Manager in Canada. The only certification required is beverage service certification if the establishment serves alcohol. Candidates with a diploma in Hospitality or Food Service Management are generally considered an asset to any restaurant, cafeteria, bar, reception hall, or similar establishment setting.

Restaurant Manager salary expectations

According to Indeed Salaries, the average hourly wage for a Restaurant Manager is $20.47. This salary can vary based on factors like restaurant size and type, location, employer, and years of experience.

Job description samples for similar positions

If this job description sample doesn’t fit the position you’re looking to fill, browse some similar job description postings below to find the best fit for your establishment.

Create a culture of innovation
Download our free step-by-step guide on encouraging healthy risk-taking
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Restaurant Manager job description FAQs

Two chefs, one wearing a red headband, review a laptop and take notes at a wooden table in a kitchen setting.

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