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Assistant Store Manager Job Description: Top Duties and Requirements

An Assistant Store Manager, also called an Assistant Manager, is essential for leading employees and making sure that the store runs smoothly. Their duties include controlling, coordinating, and evaluating business operations, creating employee schedules and assigning tasks, and dealing with customer complaints.

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Assistant Store Manager duties and responsibilities

Assistant Store Managers coordinate the tasks of employees and make sure that they follow the store’s policies and regulations. They also motivate team members by praising top performers and giving rewards when possible. Duties and responsibilities of an Assistant Store Manager may include:

  • Completing performance evaluations and making reports
  • Answering questions from employees, and giving feedback and suggestions to improve productivity
  • Negotiating with vendors and subcontractors
  • Restocking shelves, and reordering products and supplies when needed
  • Using cash registers and equipment specific to the industry
  • Developing good relationships with customers
  • Creating strategies for increasing store efficiency
  • Following the store’s budget
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Assistant Store Manager Job Description Examples:

Example 1

THE Purpose

As an Assistant Store Manager, in addition to driving your individual sales results, you help the store management team to build and inspire the sales and support teams to engage customers. You also create excitement around products, launches, programs, and initiatives � all while upholding our high standards regarding communication and confidentiality .

THE ROLE:
  • Support the Store Manager with management and coordination of the daily operations of the store.
  • Supervise the daily activities of the sales staff in the absence of the manager or as delegated by the manager.
  • Engage in promoting and selling products to ensure customer satisfaction.
  • Perform manager functions such as opening/closing, checking in merchandise and preparing and making deposits as needed.
  • Partner with store manager to maximize sales and build high performing teams.
  • Develop relationships with new and existing customers to increase sales.
  • Attain quarterly sales and SPH goals.

    Required Minimum Knowledge, Skills & Abilities:
  • Must be 18 years or older
  • High School Diploma
  • 1 year of retail, high-performance sales experience
  • Fashion Industry knowledge
  • Excellent communication and analytical skills
  • Functional digital literacy; POS, MS Office, web, social
  • Ability to operate all equipment necessary to perform the job, including but not limited to standing, stooping, lifting 24 pounds and climbing a ladder

    Preferred Experience
  • College Degree
  • At least 1 year of previous management experience in retail apparel environment'

    'Work Location: One location

    Work RemotelyNo

    Job Type: Full-time

    Benefits:
  • Dental care
  • Flexible schedule
  • Paid time off
  • Vision care
    Schedule:
  • 8 hour shift
  • Day shift
  • Weekends as Location: In person

    • Example 2

    Do you have a passion for Thrift? Are you motivated, looking for a role with a purpose, and have a desire to make a difference in your local community? We offer a unique way to serve through retail and recycling in support of the second largest social service organization in Canada!

    If you are looking to further your career in retail, consider joining our team. We offer a competitive total compensation package including paid sick time, vacation starting at 6% (3 weeks), and employer-paid RRSP contributions with additional voluntary matching opportunities, Health, Dental, EFAP, and LTD benefit opportunities. All within an environment that demonstrates our core competencies of collaboration, communication, composure, and being service focused in everything we do.

    As an Assistant Store Manager,you will support the Store Manager in the organization and supervision of all operational areas of the retail store.

    Job Duties

  • Communicate courteously with guests by telephone, email and face to face, providing excellent guest service;
  • Schedule and supervise store staff; prioritize, assign tasks and follow up;
  • Daily floor walks to assess stock levels, rag outs, pricing, organization, and cleanliness of store
  • Ensure targets are being met;
  • Promoting and selling products and services while maintaining a variety of reporting and scheduling systems;
  • Comply with all legislative and company policies and procedures adhering to Health and Safety, Operations, and Finance.

    Assistant Store Manager Skills and Qualifications

  • A Grade 12 education with 2-5 years of demonstrated supervisory retail experience or an equivalent combination of education and experience;
  • Demonstrated experience driving results, motivating and directing others, and managing and measuring work/systems;
  • Superior process and time management skills, experience in cash, pricing, sorting procedures and product display and promotion;
  • Excellent oral and written communication skills, interpersonal skills and experience working with a diverse population are essential;
  • Computer literate with demonstrated proficiency in Microsoft Office suite, email, internet, and have knowledge of basic accounting procedures, including online payroll and timekeeper systems;
  • Successful reference and background check.

    We provide a passionate fast paced community environment where you will be immersed in our operations and service. You will experience firsthand the impact of our work in our communities.

    Competitive compensationincluding:

  • Staff discounts
  • Employer provided RRSPs
  • Vacation (3 weeks/ 6%)
  • Group Benefits
  • Paid sick time
  • Leadership Development Training
  • The opportunity to learn new skills, job advancement, and recognition programs.
  • Health
  • Dental
  • Employee and Family Assistance Plan
  • Long term disability coverage

    You can expect

  • To join a hands-on work environment where you will be required to physically move through our operation while adhering to daily goals;
  • We are operational 7 days a week and schedule our employees based on operational needs; days, evenings, and weekends (Please Note: Our stores are open for shopping Monday to Saturday and Sundays we are open to receive donations).

    As part of our ongoing commitment to ensuring a safe and healthy work environment for all of our employees, CSA approved footwear is required for all Retail and DRC positions within NRO.

    Resumes are to be submitted until position is filled . In the email subject line please identify the location and position being applied for.

    We thank all applicants for their interest. Those selected for an interview will be contacted.

    Salvation Army Thrift Store - National Recycling Operations (NRO) supports the mission of the Salvation Army by generating funds and influencing positively the communities in which it operates. As part of one of Canada�s largest national charitable organizations, we adhere to the core values of Hope, Service, Dignity and Stewardship. By working with us, you help support The Salvation Army�s programs, services and emergency relief efforts by recycling and selling donated goods.

    The Salvation Army will accommodate candidates as required under applicable human rights legislation. If you require a disability-related accommodation during this process, please inform us of your requirements.

    Job Types: Full-time, Permanent

    Benefits:
  • Dental care
  • Employee assistance program
  • Extended health care
  • RRSP match
  • Vision care
    Schedule:
  • 8 hour shift
  • Day shift
  • Evening shift
  • Every Weekend
  • Monday to Friday
  • Morning shift
  • Weekends as Location: In person

    • Example 3

    We design beautiful product and care about creating in-store and online shopping experiences that inspire our customers. We are committed to creating an environment where our people can grow professionally and personally. We welcome anyone that wants to be part of a team of like-minded colleagues that want to win. It�s nice to meet you � we can�t wait for you to join and make a difference!

    Assistant STORE Manager

    The assistant store manager will partner with the store manager to maximize the sales and profitability of the store by achieving and surpassing all sales targets and ensure an exceptional customer service experience. The ideal candidate will have the required experience to effectively lead and motivate a team of associates, drive sales and manage the inventory. The ASM will be accountable to the SM for ensuring that the store team understands and adheres to all brand, performance and visual standards. The ASM will assume responsibility for the entire store operation in the SM�s absence.

    As a retail professional, you will have the ability to respond positively and proactively to the varying needs of the business and have a keen sense of style and trends in home fashion.

    Required Knowledge, Skills AND Abilities:

    � Minimum 2 years� management experience in a retail selling environment.

    � Business acumen and solid understanding of retail math.

    � Proven people development skills and ability to access talent.

    � Proven track record in sales, customer satisfaction, operations and visual merchandising.

    � Excellent time management and problem-solving skills.

    � Strong leadership and communication skills with the ability to coach, train and motivate.

    � Highly goal-oriented with a result-driven attitude.

    � Has a strong desire to help the customer and exhibits a positive attitude and genuine, enthusiasm toward the job, company and team.

    � Thrives in a fast-paced environment and can balance multiple customers, tasks and duties.

    � Able to work a variety of shifts; days, evenings and weekends.

    � Passion for home decor and fashion trends.

    � Full-time, minimum of 40 hours per week, must be available day, evening and weekends.

    WHAT YOU WILL ENJOY

    � Working in a dynamic and inspiring space.

    � Competitive compensation.

    � Incentive programs

    � Growth and development opportunities.

    � Corporate employee discount.

    � Group insurance for eligible employee groups.

    � Employee referral program.

    If you are interested in a position on our team, we would like to meet you! Send your resume!!

    Only those pre-selected will be contacted.

    Bouclair is committed to equity in employment.

    Who we are.

    Based in Montreal, Bouclair is a lifestyle brand with a unique offering of in-house designed home fashion d�cor and furniture. Our 1000+ employees are all committed to deliver on our promise to inspire our customers thanks to beautiful product, exceptional shopping experiences and aspirational environments in our 54 stores across Canada and online.

    Job Types: Full-time, Permanent

    Benefits:
  • Casual dress
  • Company events
  • Dental care
  • Disability insurance
  • Extended health care
  • Life insurance
  • On-site parking
  • Store discount
  • Vision Location: One location

    • Example 4

    Multiple Winnipeg Locations

    Do you have a passion for Thrift? Are you motivated, looking for a role with a purpose, and have a desire to make a difference in your local community? We offer a unique way to serve through retail and recycling in support of the second largest social service organization in Canada!

    If you are looking to further your career in retail, consider joining our team. We offer a competitive total compensation package including paid sick time, vacation starting at 6% (3 weeks), and employer-paid RRSP contributions with additional voluntary matching opportunities, Health, Dental, EFAP, and LTD benefit opportunities. All within an environment that demonstrates our core competencies of collaboration, communication, composure, and being service focused in everything we do.

    As an Assistant Store Manager,you will support the Store Manager in the organization and supervision of all operational areas of the retail store.

    Job Duties
  • Communicate courteously with guests by telephone, email and face to face, providing excellent guest service;
  • Schedule and supervise store staff; prioritize, assign tasks and follow up;
  • Daily floor walks to assess stock levels, rag outs, pricing, organization, and cleanliness of store
  • Ensure targets are being met;
  • Promoting and selling products and services while maintaining a variety of reporting and scheduling systems;
  • Comply with all legislative and company policies and procedures adhering to Health and Safety, Operations, and Finance.

    Assistant Store Manager Skills and Qualifications
  • A Grade 12 education with 2-5 years of demonstrated supervisory retail experience or an equivalent combination of education and experience;
  • Demonstrated experience driving results, motivating and directing others, and managing and measuring work/systems;
  • Superior process and time management skills, experience in cash, pricing, sorting procedures and product display and promotion;
  • Excellent oral and written communication skills, interpersonal skills and experience working with a diverse population are essential;
  • Computer literate with demonstrated proficiency in Microsoft Office suite, email, internet, and have knowledge of basic accounting procedures, including online payroll and timekeeper systems;
  • Successful reference and background check.

    We provide a passionate fast paced community environment where you will be immersed in our operations and service. You will experience firsthand the impact of our work in our communities.

    Competitive compensationincluding:
  • Staff discounts
  • Employer provided RRSPs
  • Vacation (3 weeks/ 6%)
  • Group Benefits
  • Paid sick time
  • Leadership Development Training
  • The opportunity to learn new skills, job advancement, and recognition programs.
  • Health
  • Dental
  • Employee and Family Assistance Plan
  • Long term disability coverage

    You can expect
  • To join a hands-on work environment where you will be required to physically move through our operation while adhering to daily goals;
  • We are operational 7 days a week and schedule our employees based on operational needs; days, evenings, and weekends (Please Note: Our stores are open for shopping Monday to Saturday and Sundays we are open to receive donations).

    As part of our ongoing commitment to ensuring a safe and healthy work environment for all of our employees, CSA approved footwear is required for all Retail and DRC positions within NRO.

    Resumes are to be submitted by no later than Friday, July 15, 2022.In the email subject line please identify the location and position being applied for.

    We thank all applicants for their interest. Those selected for an interview will be contacted.

    Salvation Army Thrift Store - National Recycling Operations (NRO) supports the mission of the Salvation Army by generating funds and influencing positively the communities in which it operates. As part of one of Canada�s largest national charitable organizations, we adhere to the core values of Hope, Service, Dignity and Stewardship. By working with us, you help support The Salvation Army�s programs, services and emergency relief efforts by recycling and selling donated goods.

    The Salvation Army will accommodate candidates as required under applicable human rights legislation. If you require a disability-related accommodation during this process, please inform us of your Types: Full-time, Permanent

    • Example 5

    THE Purpose

    As an Assistant Store Manager, in addition to driving your individual sales results, you help the store management team to build and inspire the sales and support teams to engage customers. You also create excitement around products, launches, programs, and initiatives � all while upholding our high standards regarding communication and confidentiality .

    THE ROLE:
  • Support the Store Manager with management and coordination of the daily operations of the store.
  • Supervise the daily activities of the sales staff in the absence of the manager or as delegated by the manager.
  • Engage in promoting and selling products to ensure customer satisfaction.
  • Perform manager functions such as opening/closing, checking in merchandise and preparing and making deposits as needed.
  • Partner with store manager to maximize sales and build high performing teams.
  • Develop relationships with new and existing customers to increase sales.
  • Attain quarterly sales and SPH goals.

    Required Minimum Knowledge, Skills & Abilities:
  • Must be 18 years or older
  • High School Diploma
  • 1 year of retail, high-performance sales experience
  • Fashion Industry knowledge
  • Excellent communication and analytical skills
  • Functional digital literacy; POS, MS Office, web, social
  • Ability to operate all equipment necessary to perform the job, including but not limited to standing, stooping, lifting 24 pounds and climbing a ladder

    Preferred Experience
  • College Degree
  • At least 1 year of previous management experience in retail apparel environment'

    'Work Location: One location

    Work RemotelyNo

    Job Type: Full-time

    Benefits:
  • Dental care
  • Employee assistance program
  • Flexible schedule
  • Life insurance
  • Paid time off
  • Vision care
    Schedule:
  • 8 hour shift
  • Weekend availability

    Ability to commute/relocate:
  • Vaughan, ON: reliably commute or plan to relocate before starting work (required)

    Education:
  • Secondary School management: 1 year (preferred)

    • Example 6

    Dulux Paints Assistant Store Manager / Team Leader

    Brampton, Ontario

    When you join Dulux Paints, you join Canada's leader in decorative paints. We are seeking a dynamic customer focused Assistant Store Manager to join our diverse team.

    What we offer:

    At Dulux Paints, we are interested in your professional development and offer future growth opportunities within the company.

  • Sales Incentive Plan
  • Benefits
  • Pension Plan
  • Employee Discount program
  • Career development opportunities
  • A people focused culture � you are never just a number to us.

    What you need to bring:

    High energy, positive attitude, readiness, and eagerness to learn and grow as well as customer focused mindset with strong Leadership skills.

  • Provide leadership, and direction to the store associates
  • A teamwork mentality, team building. Leads by motivating the store associates
  • Work with Sales team to ensure sales metrics are met

    � Coordinates the relationship between customers and store associates. For this position, fluency in Punjabi, Hindi and/or Persian (Farsi) would be great assets

  • Ability to lift heavy pails of paint, using material handling equipment
  • Ability to distinguish the difference between colours
  • The confidence to assess the customer's needs and advise solutions.
  • Has self-confidence and encourages self-confidence within the team
  • Time Management, problem-solving, strategic planning
  • Able to operate POS system, telephone system and knowledge of Microsoft programs
  • Broad knowledge of paint industry, paint products and their applications would be considered an asset but not necessary

    As the Assistant Store Manager, you will provide care to our DIY customers and contractors on products and applications. Along with helping the Store Manager to build a culture and lead the team throughout the day. You will provide hands on support with tinting, mixing and colour matching. You will take orders, as well as ship and receive products. You will assure that sales and profit goals are achieved while adhering to all PPG policies and procedures including policies on health and safety and ethics. You will also assist with merchandising, inventory control, monthly expenses as well as payroll and associate scheduling support.

    Come join us now, apply and add colour to your career!

    Greg Rumple, Senior Store Group Manager

    Job Type: Full-time

    Salary: From $20.00 per hour

    Additional pay:
  • Bonus pay
  • Overtime pay
    Schedule:
  • 8 hour shift
  • Day management: 1 year (required)

    • Example 7

    Full Job Description

    Headquartered in Toronto, Ontario,amphenol-sensors is a fashion driven retail business offering customers a collection of curated fashion brands and exclusive in-house designs.

    Amphenol-sensors offers its products to customers across Canada and the U.S. through its Toronto retail location and its high volume e-commerce business. The company has a loyal customer following, a large social media presence and continuously strives to push the boundaries of the retail shopping experience both in-store and online.

    As amphenol-sensors continues to expand its retail presence across multiple platforms, the company is looking to grow its team at its Lawrence Plaza location (located at Bathurst St. and Lawrence Ave. W). A career at amphenol-sensors offers competitive compensation, employee discounts, and opportunities for growth across the company�s business segments.
    The Assistant Manager is a team leader who thrives in a fast-paced team environment.

    Position Overview

    The Assistant Manager supports the Store Manager with the overall daily management, sales, training, and operations of the store.

    Essential Duties & Responsibilities
  • Assist in motivating the sales team and align daily activities to achieve business goals
  • Assist Store Manager with scheduling, hiring, and training the sales team
  • Monitor sales floor and zone coverage to drive sales and maintain customer focus
  • Open and close the store in the absence of the Store Manager
  • Model and ensure dress code compliance
  • Communicate customer feedback to the Store Manager
  • Respond to changing demands of the business
  • Analyze stock levels to react and reorder fast sellers
  • Assist in merchandising the store as new items arrive
  • Protect the customer experience in all business areas
  • Maintain relationships with our customers
  • Ensure proper training on product knowledge
  • Lead by example in all areas of the business: sales, dress code, time & attendance
  • Ensure compliance with all policies and procedures
  • Effectively leverages and appropriately delegates responsibilities to the entire team
  • Fosters a challenging and positive team environment in which members participate, cooperate with and support each other
  • Manage inventory to keep loss prevention low
  • Ensure store is replenished properly throughout the day

    Experience, Skills, Knowledge and Qualifications
  • A minimum of 1 year of retail management experience
  • Confident in a fast-paced, customer-centric environment
  • Passionate about fashion and is knowledgeable of current fashion trends
  • Excellent interpersonal skills supporting a team environment
  • Excellent verbal and written communication skills
  • Excellent time management/project skills
  • Strong planning and organizational skills with a sense of priority for deadlines and attention to detail
  • Ability to recognize and react to changing work demands
  • Goal oriented: ability to stay focused on creating winning results
  • Hours/days of work vary due to the demands of the business
  • Must be able to work shift standing and be able to lift approximately 20lbs, and to pack, unpack and move stock

    Job Type: Full-time

    Salary: $15.00-$25.42 per hour

    Additional pay:
  • Bonus pay
    Schedule:
  • 8 hour shift

    Ability to commute/relocate:
  • Toronto, ON: reliably commute or plan to relocate before starting work (required)

    Education:
  • Secondary School management: 1 year (preferred)

    • Example 8

    �Assistant Store Manager�

    General Summary

    Assist the Store Manager in all retail store functions to include selling of merchandise and directing store operations.

    Essential Duties AND Responsibilities:

  • Drive sales by delivering exceptional customer service per the Operations P&P Manual.
    Greet customers in a professional manner as outlined in the Operations P&P Manual.
  • Insure store remains clean and all displays are neat and orderly per the Operations P&P Manual.
  • Assist in monitoring and controlling profitability objectives of store set forth in company budgets and forecasts.
  • Follow all proper return and refund procedures per the Operations P&P Manual.
  • Perform proper documentation and record keeping per the Operations P&P Manual.
  • Process all inbound merchandise shipments, in-store price changes and store-to-store or store-to-warehouse product transfers.
  • Take inventories
  • Open and close the store as required following the procedures per the Operations P&P Manual.
  • Maintain a professional appearance consistent with company dress code policy.
  • Assist in instituting visual directives needed to maintain company standards of product layout and sales floor organization.
  • Follows compliance with established company policies, procedures and guidelines including, but not limited to, safekeeping of company inventory, funds and property.
  • Support and adhere to all company policies, procedures, and guidelines.
  • Other duties as assigned.

    Job Requirements:

  • High school diploma or equivalent plus one year relative experience
  • Strong interpersonal skills and the ability to communicate verbally in a clear, audible, and grammatically correct manner.
  • Ability to operate a computer as well as maneuver relative software programs.
  • Ability to lift 20 pounds.
  • Ability to climb a ladder and work with hands overhead.
  • Standing required for up to 90% of the work time.
  • Ability to work unsupervised.

    Email resume� to Gary Hauck

    OR

    Follow the Link below to apply

    [website]

    Job Type: Full-time

    Salary: $17.00-$19.00 per hour

    Additional pay:
  • Bonus pay
    Benefits:
  • Casual dress
  • Dental care
  • Extended health care
  • Vision care
    Schedule:
  • 8 hour shift

    Ability to commute/relocate:
  • Fort McMurray, AB: reliably commute or plan to relocate before starting work (required)

    Education:
  • Secondary School management: 1 year (preferred)

    • What does an Assistant Store Manager do?

    Many companies depend on Assistant Store Managers for efficient, profitable operations. These versatile employees help manage team members and handle a variety of tasks. Assistant Store Managers hire and train team members, set sales goals, and help develop and implement marketing strategies. Their exact responsibilities depend on the type of store and its size, and they often take care of additional tasks like cleaning and restocking when other employees are absent. All Assistant Store Managers need to work under pressure and handle occasional problems like low inventory or staffing shortages as well.

    Assistant Store Manager skills and qualifications

    Successful Assistant Store Managers are polite, persuasive, friendly, and professional. They can get along with many different types of people and personalities. Assistant Store Managers can also work under pressure while adapting to changing conditions. Top skills and qualifications for Assistant Store Managers include:

    • Written and verbal communication
    • Leadership and management
    • Organization, time management, and attention to detail
    • An understanding of the services or products that the business sells and the industry that it works in
    • Ability to explain complex concepts to customers and trainees
    • Ability to interpret and analyze sales statistics
    • Ability to use social media to promote the store
    • Ability to use basic accounting and budgeting skills

    Assistant Store Manager experience requirements

    Many Assistant Store Managers start as junior employees. Some Assistant Store Manager jobs require at least a few years of sales experience, preferably in the same industry as the available position. Other Assistant Store Manager positions require at least a year of management experience.

    Assistant Store Manager education and training requirements

    Most Assistant Store Manager jobs require a secondary school diploma or GED. Some positions require a bachelor’s degree in business, communication, marketing, business administration, or a field similar to the one that the business works in as well. Some can also require applicants with a master’s degree, and on-the-job training is often required.

    Assistant Store Manager salary expectations

    According to Indeed Salaries, the average salary for an Assistant Store Manager is $18.25 per hour. Individual pay rates depend on education and experience levels, the company, and the location.

    Job description samples for similar positions

    If an Assistant Store Manager isn’t exactly what your company is searching for, here are some similar job description samples that could suit your needs:

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    Assistant Store Manager job description FAQs

    What's a typical day like for an Assistant Store Manager?

    Assistant Store Managers spend some of their time writing reports and keeping records. They also multitask frequently to speak with customers who have complaints, answer questions, and resolve disputes between employees. Assistant Store Managers work for a wide range of employers, including pet stores, department stores, grocery stores, car dealerships, and restaurants. Many Assistant Store Managers work during the day, but some work night or evening shifts. They sometimes work part-time, but most have full-time jobs. Many wear uniforms or must adhere to company dress codes.

    Who does an Assistant Store Manager report to?

    An Assistant Store Manager usually reports to the Store Manager. Assistant Store Managers typically work with occasional or no in-person supervision, but they consult Store Managers before making big decisions like hiring a new employee. They may call or email their superiors if a power outage or another emergency keeps the store from staying open.

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