Job Summary:

We are seeking a Travel Agent Assistant to join our team and assist clients in planning and booking travel arrangements. The ideal candidate will have a passion for travel, excellent customer service skills, very personable and amiable, a quick learner and able to perform multiple tasks from a variety of sources at once.

This position is in-person at our head office in Nanaimo, BC. Please include a cover letter with your resume.

Responsibilities:

- Assist Travel Agents in research, selecting and booking travel packages, including flights, accommodations, and activities
- Assist Travel Agents to produce es and confirmation documentation
- Handle reservations and payments for clients
- Contacting clients regarding their travel details
- Answering phones
- Data entry and other supporting administrative tasks

Requirements:

- Excellent sales and customer service skills
- Proficiency with MS Office
- Excellent written and oral English

Preferred:

- Travel experience
- Office experience

This position is considered trainable for the right candidate(s)

Job Type: Full-time

Pay: $20.00-$21.00 per hour

Expected hours: 32 – 40 per week

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as Location: In person

Job description

We are seeking another full time and part time Travel Agent who can handle all aspects of the travel itinerary. This position requires an individual who enjoys working with the public, has an understanding of the travel industry and is comfortable making decisions regarding customer service. The right candidate will be responsible for booking flights, hotels and travel accessories that meet specific customer requests, as well as providing valuable customer service to clients during and after their trips!

We are looking for a full time team member to join our team of professional Travel Advisors. Experience is preferred, however if you love travel we will offer training for the right individual.

Duties & Responsibilities:

• Plan itineraries: arrange accommodations, airline, cruise, packages, car rentals and other related services for clients.

Qualifications & Experience:

• Strong attention to detail with the ability to prioritize and multi-task
• Experienced traveller an asset, with geographical knowledge
• Excellent customer service and interpersonal skills
• Strong internet research skills and computer knowledge

Job Type: Full-time

Salary: $18.00-$20.00 per hour + Travel Perks!

Application question(s):

• Tell us about your travel history, what countries you have travelled to. Strong geographical knowledge is essential.

Please email resumes to [website] or click to apply.

Thank you!

Job Type: Full-time

Schedule:

• Monday to Friday

Supplemental pay types:

• Overtime pay

Ability to commute/relocate:

• Invermere, BC V0A 1K4: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Job Types: Full-time, Part-time, Permanent

Salary: $18.00-$20.00 per hour



Ability to commute/relocate:

• Invermere, BC V0A 1K4: reliably commute or plan to relocate before starting work Location: In person

About us

SkyMart Express

Store offering courier, shipping, packaging, printing, and photo related services.

With a customer-service driven business model, Skymart serves as a one-stop destination business service center, that provides domestic and international shipping services and Custom packaging for goods and delicate parcels, Print & Copy services, Passport & visa photos, International money transfer, and much more…

Job Description

• Manage all ticketing administration processes in the most efficient and cost-effective manner for the business – schedule changes, cancellations, exchanges, re-issues, debit memos, e-ticketing, etc.
• Service all guest air product & ticketing calls in a timely & effective manner as well as service all ticketing and air add-on, this may include after-hours emergency calls
• Source and maintain relevant airline contracts direct from airlines, or from Travel companies
• Proactively look for opportunities to optimize margin and improve guest value
• Stay informed of regulatory and security issues and escalate where necessary
• Oversee quality control - ensure best practice is adopted to minimize air reservation errors
• Produce monthly P&L report, schedule of deposits & other KPI’s as required relating to department activity

Qualifications

• Minimum 1 year experience in ticketing operations management experience preferably in air ticketing environment
• ARC Specialist or accreditation preferred.
• Excellent working knowledge of Amadeus or other GDS
• Excellent organizational and time management skills and ability to meet assigned deadlines
• Analytical skills with good working knowledge of Excel & MS Office
• Excellent analytical and communication skills, both verbal and written, and ability to direct the actions of others
• A team player with the ability to work with a multitude of departments and staff members of all levels
• Strong communication skills and ability to problem solve, and work under pressure of immediate deadlines
• Working knowledge of airline contracts

Job Types: Full-time, Permanent

Salary: $17.00-$20.00 per hour

Benefits:

• Store shift

We are seeking an energetic Vacation

• Leisure Travel Specialist to work in our Winnipeg travel office. You must have previous Travel Agency background.

Qualifications...

• Minimum 4+ years vacation travel experience
• Completion of the Travel + Tourism program or similar
• Excellent communication skills in English (and French – written and oral as asset)
• Self motivated and the ability to work independently and within a team
• Must have the ability to work in a fast-paced environment and manage a varied workload while also taking advantage of the slow periods to work on your own clientele
• Must be organized -
• Good understanding of Galileo’s Travelport/Smartpoint, Sabre, Amadeus or Worldspan. TRAMS back office (or similar) and lastly ClientBase (or similar)
• Ability to work well under pressure with minimal supervision
• I’m not sure why we even have to say this, as it is a given - PC or MAC skills - Microsoft products (word, excel, outlook, etc.)
• Do you have a niche? Have you travelled? These are all assets.

We offer you...

• Competitive salary (based on experience, could be higher than posted)
• Ability to earn additional profit/commission share - excellent incentives and growth opportunities on your own clientele
• Life & ADD insurance along with the option to pay Into Health and Dental after a waiting period.
• A dedicated, experienced management team
• Ongoing coaching and training
• FAM Allowances
• Competitive vacation and personal days off

Job Type: Full-time

Salary: $35,000.00-$52,000.00 per year

Additional pay:

• Bonus pay
• Commission pay

Benefits:

• Casual dress
• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• Paid time off
• Vision care

Flexible language requirement:

• French not required

Schedule:

• 8 hour shift

COVID-19 considerations:
By appointment only for in person client meetings.

Ability to commute/relocate:

• Winnipeg, MB: reliably commute or plan to relocate before starting work (required)

Experience:

• Travel Agency: 3 years (required)

Application deadline: start date: 2022-07-01

NAGEL TOURS LTD.

Travel AGENT

Nagel Tours is an escorted motorcoach tour operator in Edmonton, AB proudly celebrating 47 years of service under the same ownership.

We are expanding our team and seeking a Part-time (potential for full-time) Reservations Agent who is detail oriented, with excellent listening, verbal and written English communication skills. We require that they have Intermediate to advanced computer skills and knowledge of basic bookkeeping as they will be dealing with tour pricing, taxes, discounts and refunds.

Ours is a people business, interacting with customers, tour partners, suppliers and co-workers. This can be a very busy office with variety and changing priorities.

Dealing directly with Travel Agents on behalf of their clients or our Direct Clients in person, by telephone, and thru Email.

• Answering Telephone & Email inquires requiring follow-up
• Booking airline flights and hotel accommodations
• Taking detailed information for Passenger Profiles and Tour Bookings
• Manual entry of information, then data transferred to Reservation System
• Processing payments and invoicing
• Information and data input to various Excel spread sheets and other reports and research as requested.

This individual should be personable, dependable, and able to work on their own as well as part of the team, as well as being comfortable making sales calls.

Excellent customer service skills are a requirement for this position.

Travel or Hospitality Diploma is required.

Travel Insurance background is an asset.

All resumes to be submitted by email.

Visit Nagel Tours website for more information about the company. [website]

E-mail resume to: [website]

Job Type: Part-time

Pay: From $20.00 per hour

Benefits:

• On-site parking

Flexible Language Requirement:

• French not required

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Ability to commute/relocate:

• Edmonton, AB: reliably commute or plan to relocate before starting work (required)

Experience:

• Travel Agent or Travel Reservations: 1 year (required)

Licence/Certification:

• Travel or Hospitality Diploma/Certificate Location: In person

Company: Advanced Travel & Tours Ltd.

North Vancouver, BC

Position: Travel Agent

Type: Full-time and Part-time

Job Description:

We are seeking an experienced and knowledgeable Travel Agent with expertise in using the Amadeus Global Distribution System (GDS). As a Travel Agent, you will be responsible for providing exceptional customer service while assisting clients in planning and booking their travel arrangements. This position offers an exciting opportunity to work in a dynamic and fast-paced environment where you’ll be to assist customers on their way to a vacation of a lifetime.

Responsibilities:

• Consult with clients to determine their travel needs, preferences, and budgets.
• Create customized travel itineraries that include flights, accommodations, transportation, and activities.
• Research and stay up-to-date with travel trends, destination information, and visa/passport requirements.
• Collaborate with airlines, hotels, and tour operators to secure the best rates and options for clients.
• Manage bookings and reservations, ensuring all details are accurate and complete.
• Provide exceptional customer service by addressing client inquiries and concerns promptly and professionally.
• Stay informed about travel regulations, health advisories, and safety precautions for different destinations.
• Continuously enhance your knowledge of travel products and services to offer innovative suggestions to clients.
• Collaborate with team members to share insights and strategies for improving the overall travel experience.

Qualifications:

• Minimum 2 years of experience as a Travel Agent or similar role
• Proficiency in using the Amadeus GDS system or similar
• Strong passion for travel and an in-depth understanding of different destinations.
• Excellent communication and interpersonal skills.
• Detail-oriented with strong organizational abilities.
• Proficiency in using travel booking software and tools.
• Ability to work well under pressure and adapt to changes in travel plans.
• Sales and negotiation skills to provide the best value for clients.
• Excellent command of the English language, with strong written and verbal communication skills, is a prerequisite for this job.
• Knowledge of Persian/Farsi or other foreign language is a plus

Benefits:

• Salary + commission
• Travel perks and discounts on personal travel experiences
• Collaborative and supportive work environment
• Opportunity to work with diverse clients and destinations

If you meet the above qualifications and are ready to take on an exciting role as an experienced Travel Agent we would love to hear from you. Please submit your resume, along with a cover letter highlighting your relevant experience and why you are the ideal candidate for this position.

Note: Only shortlisted candidates will be contacted for further evaluation. Thank you for your interest in joining our team.

Job Types: Full-time, Part-time
Part-time hours: 20-40 per week

Salary: $32,663.00-$100,000.00 per year

Benefits:

• Casual dress
• On-site parking

Flexible Language Requirement:

• French not required

Schedule:

• Monday to Friday
• Weekends as needed

Supplemental pay types:

• Commission pay

Ability to commute/relocate:

• North Vancouver, BC V7P 1S3: reliably commute or plan to relocate before starting work (required)

Work In person

Job description: Farsi speaking Only

About the Company:

Trip Support is a North American travel company established in Canada and the USA, that specializes in flight, tours, and vacation packages.

Here at Trip Support, we believe that travel should be affordable for all.

By establishing positive and lasting relationships with clients, utilizing state-of-the-art technology, and providing service beyond reproach, we make that belief a reality.

We're Looking for

Trip Support Inc. is looking for experienced Leisure Travel Consultants. If you are confident, you have what it takes to be an exceptional Leisure Travel Consultant with remarkable customer service ethics then you have found the right job for yourself. We are a fast-paced travel company. You will be taking care of all travel-related inquiries including planning, handling all-inclusive package bookings, advising clients of their travel requirements. If you are an enthusiastic sales-oriented team player, this posting is for you!

Duties & Responsibilities:

• Answer to customer calls in related to the flight inquiries, find the best Fares and send travel es or provide it over the phone..
• Listen to clients’ requirements closely and provide product solutions.
• Always be up to date with consolidators and airline policies with the current everyday new policy change environment.

Qualifications & Required Experience:

• Minimum 5-year Travel Consultant sales experience
• Minimum 3 years experience in working with GDS – Amadeus.
• Experience in ticket change , change date , issuing the ticket or the ticket cancelation is an asset.
• Fluent in English
• Excellent customer service skills, especially phone etiquette
• Strong domestic, trans-border, and international travel knowledge
• Experience in a travel call center and ticketing department is required.
• The candidate must possess strong consultative selling skills and the ability to listen to the customer’s needs
• Must be TICO certified.

Working Conditions:

• Work from Trip Support Head office in Thornhill, Ontario.
• Mandatory Rotating Schedule including evenings and weekends required

We are a customer-oriented company who offers:

• Competitive remuneration and employee benefit package
• Genuine opportunities to develop yourself, professionally and personally
• A distinctive working environment that puts team members first

If you are looking for an opportunity to reach your FULL potential in the travel industry, APPLY TODAY and see why we’re different.

We appreciate all applicants however only selected candidates will be contacted.

Job Types: Full-time, Permanent

Salary: From $20.00 per hour

Benefits:

• Company events
• Dental care
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• Vision care

Flexible Language Requirement:

• English not required

Schedule:

• 8 hour shift
• Day shift
• Evenings
• Holidays
• Morning shift
• Night shift
• Weekend availability

Supplemental pay types:

• Bonus pay
• Overtime pay

Ability to commute/relocate:

• Thornhill, ON: reliably commute or plan to relocate before starting work (required)

Experience:

• Customer service: 5 years (preferred)
• working in Travel Agency: 5 years (preferred)
• Amadeus- GDS: 5 years (preferred)

Language:

• Farsi (preferred)
• English (preferred)

Licence/Certification:

• TICO Location: One location

The Opportunity

Are you looking for an opportunity to work at a rapidly growing contact center putting customers first? We have the perfect fit! Come work with us at one of Canada’s largest travel companies.



We are looking for top sales people who enjoy communicating with customers via Live Chat, offering consultative solutions, supporting business and ensuring our customers have a great experince



How You Will Be Spending Your Time

• Resolve Customer Queries:Provide first-line client support by answering chats, emails, and phone calls effectively and with a sense of urgency. Provide ongoing relationship management with existing and new clients
• Proactively Engage with the Audience:identify opportunities to reach out and ask the right questions, identify unique ways to solve problems and offer tailored support.
• Drive Meaningful Conversations: set the right tone of the conversation with confidence and helpful responses and support the reservation and booking teams with possible leads
• Utilize Knowledge of Customer Pain Points:identify common trigger points for customer issues based on past conversations and research required information using available resources

· Up-Sell and Cross-Sell Products:Double-up as a sales channel by providing product and service information to customers and plug in additional products at the right time

· Coordinate Updates and Improvements:Document all call information according to standard operating procedures and provide necessary intel to improve business efficiency

· Document all call information according to standard operating procedures

· Identify Possible Website Errors and report to the IT Team and key stakeholders with urgency

The Skills, Experience and Requirements You Need to be Successful

· Excellent verbal and communication skills

· Must be TICO certified

· Atleast 2 years experience in Travel Sales & Service experience

· Knowledge in GDS & travel related booking systems such as (but not limited to) Sabre/Sabre Vacations, Sirev

· Must be knowledgeable on leisure travel and the ability to sell as well as service clients that may have general travel questions and service queries

· Ability to confidently multitask by talking to multiple customers at a time while simultaneously navigating through solutions and troubleshooting problems

· Should be tech savvy and able to navigate live chat software with ease, leverage customer data effectively to provide meaningful support, and do all this fast

· Excellent organizational skill to be able to effectively sort large amounts of information

· Ability to handle stressful situations appropriately

· Exceptional problem solving and prioritizing skills

· Attention to detail, data entry accuracy and speed

Who We Are
Red Label Vacations Inc., a division of the H.I.S. Group, is one of Canada’s largest travel companies. Incorporated in 2004, Red Label Vacations owns and operates multiple wholesale and retail travel brands. The retail division; including [website], [website], Sunquest, The Travel Experts, [website] and [website]; offers diverse products to travelers including destination packages, flights and hotels worldwide, excursions and more. The wholesale travel business, TravelBrands, provides a full range of travel products including air, hotel, car rental, cruise and specialty to travel agents and retail agencies throughout Canada. Red Label Vacations is a comprehensive one-stop shop for agents and travelers alike.

Job Types: Full-time, Permanent

Benefits:

• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• Paid time off
• Vision care
• Work from home

Schedule:

• 8 hour shift

Experience:

• Travel agent and reservation booking: 2 years (preferred)
• sabre or Sirev: 2 years (preferred)
• Live chat: 2 years (preferred)
• Leisure travel booking: 2 years (preferred)

Licence/Certification:

• TICO / OPC Certification Location: Remote

It’s time to take your love of travel and share it! Now’s the time.

If you love travel and working with people, this exciting job opportunity is for you. Our travel business is growing! We need travel consultants to assist our clients with all their travel needs.

About us:

Maple Leaf Tours is the worlds’ most awesome group tour agency are we are open for happiness! Our mission is to change lives through travel and if you’re another Happy Pants, we’re looking for you! From the beginning, 30 years ago, we’ve always stood for creating memories and enriching the human experience through shared travel experiences. A family-run business, we pride ourselves as being an innovative leader in the travel industry.

Our team brings passion, expertise, and commitment to working with our clients, providing them with a wealth of first-hand knowledge and experience from all corners of the globe. We have flown with the airlines, stayed in the hotels, eaten at the restaurants, sailed on the ships and experienced the sites and culture, to provide the best client experience possible.

We are looking for an experienced travel agent to do just that. In this position, you’ll be providing high-level customer service in office, by phone, email, social media, and live chat handling the customer journey from the first point of contact to the pre/post trip. As tourism recovery builds and the pent-up desire for “revenge” travel increases, we are super excited for this next chapter! Join our welcoming and accepting community and you’ll have the opportunity to build your career and yourself.

Position Summary: Joining our Maple Leaf Tours Team as a Travel Counsellor, means you will become part of a forward thinking and constantly evolving and growing family business that is 100% Canadian owned and operated by an Indigenous Female Entrepreneur.

As a member of our Maple Leaf Tours team, you will enjoy the freedom to grow and chart your own future.

Skills Required:

• Minimum of 3 years working for a travel agency
• Excellence in customer service and sales
• Strong organizational skills and attention to accuracy, detail and compliance
• Experience using Global Distribution Systems (preferably Sabre Red).
• High level of integrity, sense of accountability, and professionalism

Why Maple Leaf Tour, Travel and Cruise?

• Offices in Kingston and Belleville and Ottawa in 2024
• Member of many associations including CLIA, ETAO, CCAB, NTA
• Award winning, family-run business
• 100% Canadian owned and operated
• Indigenous Female Entrepreneur founder
• Travel benefits including IATA card for agent discounts
• No sign-up or franchise fees
• Attractive compensation package and benefits
• Competitive commission rates
• Marketing, advanced technology and in-house marketing
• Access to exclusive Maple Leaf Tour products, expertise, and support

What makes you awesome:

• Love of sales and travel
• Superior selling skills
• Exceptional customer service skills
• Excellent verbal and written communication skills
• Problem solving skills/complaint resolution
• Extensive geographical knowledge and travel experience
• Flexible and energetic
• TICO Certificate
• Excellent Customer Service Skills
• Knowledge of Microsoft Office and Excel
• Email Communication Skills
• Experience Working in the Travel Sector
• Enjoy being part of an amazing travel family.

You’ll shine by:

• Maximizing & growing sales by responding to leads through phone, email, social & live chat
• Providing exceptional post-booking customer service through multiple channels
• Developing an In-depth knowledge of Maple Leaf Tours products
• Ensuring accuracy for our customers, with a fine-tuned attention to detail, to ensure their files are booked correctly
• Experience in a travel industry role, sales, or customer service
• Personal travel experience to Maple Leaf Tours destinations/cruises
• Exceptional communication & customer service skills

This is a full-time position from Monday – Friday, no weekends or evenings. Our head office is in Kingston with a secondary office in Belleville with an Ottawa office opening in 2024.

Join Maple Leaf Tours and become part of a dynamic, growing team with a company that is well-known and respected in Ontario and Internationally.

You can learn more about us at [website]

Salary information is not available at the moment.

We thank all interested candidates however only those chosen for an interview will be contacted.

Job Type: Full-time

Benefits:

• Company events
• On-site parking

Schedule:

• 8 hour shift

COVID-19 considerations:
Social distancing & plexiglass Agency: 3 years (preferred)

It’s time to take your love of travel and share it! Now’s the time.

If you love travel and working with people, this exciting job opportunity is for you. Our travel business is growing! We need travel consultants to assist our clients with all their travel needs.

About us:

Maple Leaf Tours is the worlds’ most awesome group tour agency are we are open for happiness! Our mission is to change lives through travel and if you’re another Happy Pants, we’re looking for you! From the beginning, 30 years ago, we’ve always stood for creating memories and enriching the human experience through shared travel experiences. A family-run business, we pride ourselves as being an innovative leader in the travel industry.

Our team brings passion, expertise, and commitment to working with our clients, providing them with a wealth of first-hand knowledge and experience from all corners of the globe. We have flown with the airlines, stayed in the hotels, eaten at the restaurants, sailed on the ships and experienced the sites and culture, to provide the best client experience possible.

We are looking for an experienced travel agent to do just that. In this position, you’ll be providing high-level customer service in office, by phone, email, social media, and live chat handling the customer journey from the first point of contact to the pre/post trip. As tourism recovery builds and the pent-up desire for “revenge” travel increases, we are super excited for this next chapter! Join our welcoming and accepting community and you’ll have the opportunity to build your career and yourself.

Position Summary: Joining our Maple Leaf Tours Team as a Travel Counsellor, means you will become part of a forward thinking and constantly evolving and growing family business that is 100% Canadian owned and operated by an Indigenous Female Entrepreneur.

As a member of our Maple Leaf Tours team, you will enjoy the freedom to grow and chart your own future.

Skills Required:

• Minimum of 3 years working for a travel agency
• Excellence in customer service and sales
• Strong organizational skills and attention to accuracy, detail and compliance
• Experience using Global Distribution Systems (preferably Sabre Red).
• High level of integrity, sense of accountability, and professionalism
• TICO Certified

Why Maple Leaf Tour, Travel and Cruise?

• Offices in Kingston and Belleville and Ottawa in 2024
• Member of many associations including CLIA, ETAO, CCAB, NTA
• Award winning, family-run business
• 100% Canadian owned and operated
• Indigenous Female Entrepreneur founder
• Travel benefits including IATA card for agent discounts
• No sign-up or franchise fees
• Attractive compensation package and benefits
• Competitive commission rates
• Marketing, advanced technology and in-house marketing
• Access to exclusive Maple Leaf Tour products, expertise, and support

What makes you awesome:

• Love of sales and travel
• Superior selling skills
• Exceptional customer service skills
• Excellent verbal and written communication skills
• Problem solving skills/complaint resolution
• Extensive geographical knowledge and travel experience
• Flexible and energetic
• TICO Certificate
• Excellent Customer Service Skills
• Knowledge of Microsoft Office and Excel
• Email Communication Skills
• Experience Working in the Travel Sector
• Enjoy being part of an amazing travel family.

You’ll shine by:

• Maximizing & growing sales by responding to leads through phone, email, social & live chat
• Providing exceptional post-booking customer service through multiple channels
• Developing an In-depth knowledge of Maple Leaf Tours products
• Ensuring accuracy for our customers, with a fine-tuned attention to detail, to ensure their files are booked correctly
• Experience in a travel industry role, sales, or customer service
• Personal travel experience to Maple Leaf Tours destinations/cruises
• Exceptional communication & customer service skills

This is a full-time position from Monday – Friday, no weekends or evenings. Our head office is in Kingston with a secondary office in Belleville with an Ottawa office opening in 2025.

Join Maple Leaf Tours and become part of a dynamic, growing team with a company that is well-known and respected in Ontario and Internationally.

You can learn more about us at [website]

Salary information is not available at the moment.

We thank all interested candidates however only those chosen for an interview will be contacted.

Job Type: Full-time

Benefits:

• Company events
• On-site parking

Flexible Language Requirement:

• French not required

Schedule:

• 8 hour shift

Experience:

• Travel Agency: 3 years (preferred)

Licence/Certification:

• TICO Certification (required)

Location:

• Kingston, ON K7P 0K3 Location: In person