What does a Head Cashier do?
Head Cashiers make sure a business runs smoothly each day by reviewing the inflow and outflow of cash. They are also crucial to organizing and overseeing the work for cashiers, managing complex payment issues, and dealing with unusual customer problems that cashiers are unfamiliar with. After a Head Cashier has reviewed daily or weekly payments made to your business, they may consult with cashiers to clarify any issues or resolve discrepancies. A Head Cashier also needs to effectively manage cashiers, including providing feedback or resolving disputes.
Head Cashier skills and qualifications
A successful Head Cashier typically has several years of experience in a Cashier position. In addition, they are proficient with numbers, have great attention to detail, and exhibit excellent communication skills with both customers and colleagues. Other essential skills for a Head Cashier include:
- Excellent numeracy skills, including adding and subtracting large numbers
- Ability to manage others and successfully lead a team
- Knowledge of business policies for financial transactions
- Time management skills
- Understanding when and how to assist colleagues and teach them new skills
Head Cashier experience requirements
A Head Cashier usually has two or more years of experience as a Cashier or in a related position. Cashiers can transition from one industry to another, so you don’t need to look for a Head Cashier with previous experience in your specific industry. The only exception to this is if your business has specific legal requirements or other policies concerning financial transactions. Then you need to confirm candidates have the necessary qualifications and are familiar with these laws and policies.
Head Cashier education and training requirements
Head Cashiers usually need to have a high school diploma or equivalent. You may request that a new Head Cashier passes a background check due to the high degree of responsibility and trust that their role requires. No training certificates are required, as candidates can learn the most important tasks on-the-job.
Head Cashier salary expectations
According to Indeed Salaries, an average Head Cashier’s pay in Canada is $17.32 per hour. Wages vary depending on experience, location, the size of the business, and the responsibilities of the position.
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