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IT Project Manager Job Description: Top Duties and Requirements

An Information Technology (IT) Project Manager, or Computer Systems Project Manager, oversees the workflow of all ongoing IT projects and strategies. Every department may have several IT Project Managers, some focused on a singular project, and others overseeing multiple projects at once. Their duties include supervising projects to completion and assigning projects to team members.

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IT Project Manager duties and responsibilities

To ensure the entire team is on track to meet deadlines, an IT Project Manager performs various duties and responsibilities daily. Some tasks a successful IT Project Manager must carry out include:

  • Creating a priority list of all tasks in the workflow
  • Supervising projects to ensure they follow the timeline
  • Ensuring the team follows all required procedures
  • Analyzing the workload and each employee’s response to it regularly
  • Optimizing the workflow structure
  • Making sure team members meet deadlines within the allocated budget
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IT Project Manager Job Description Examples:

Example 1

Position Title: IT Project Manager

location: Vancouver, BC (remote and onsite)

Our Company:

Charter is an award-winning IT solution and managed services provider established in 1997 in Victoria, BC, Canada. Our mission is to align people, process, and technologies to help build better organizations, enhance communication, boost operational performance, and modernize businesses. Charter offers a comprehensive range of services, including Advisory & Consulting Services, Project Services, and Managed Services. This allows the company to provide end-to-end solutions to clients, from planning and design to ongoing support and implementation. We offer knowledge and support that extends beyond our clients� businesses, empowering them to focus on their core operations. Charter helps businesses generate new value, drive growth, and unlock new opportunities, enabling them to go to market faster and more effectively. Forward, Together.

Overview:

Our client is currently seeking one (1) experienced IT Project Manager for projects starting mid-Sept 2023. The ideal candidate will have 8+ years PM experience managing business applications (ie. COTS, CRM, etc) and IT infrastructure projects utilizing industry standard methodologies (i.e., Agile). Experience managing full project life cycle, creating project documentation, and working collaboratively with internal/external teams is required. Proven experience in risk management and change management. Previous experiencein health sector (ie primary care, processes change, healthcare projects) would be considered an asset. PMP certification is required. Location: Vancouver BC, Remote and Onsite. Term: 6 months. High possibility of extensions. Candidates must reside in Canada for the duration of the project.

Qualifications and Experience:

� 8+ years PM experience managing IT projects, within a defined scope, timeline, and budget; collaborating with 3rd party vendors; and working closely with IT operation teams.

� Experience delivering projects using CRM, preferably with Microsoft Dynamics 365, M365 platform, PowerBI, MS Azure Cloud.

� Experience in health sector (ie primary care, processes change, healthcare projects) would be considered an asset.

� Experience with commercial, off-the-shelf (COTS) systems, custom development, business architecture/operations, would be an asset.

� Experience managing full project life cycle (discovery, initiation, planning, implementation, etc) and creating documentation (scope statements, plans, work break-down structure (WBS), sprint plans, schedules, charters, presentations, and status reports).

� Experience in risk management and change management.

� Experience utilizing project management tools i.e., MS Project, OnePlan, Azure DevOps, Microsoft Planner, and [website]

� Education:

  • PMP certification is required.
  • ITIL, ACP, CSM certification would be a strong asset.

    � Excellent communication (written and verbal) in English is required.

    � Must be authorized to work in Canadaand reside in Canada for the duration of the project.

    Note: Must be legally eligible to work in Canada. Unfortunately, we are not able to sponsor candidates.

    Job Types: Full-time, Fixed term contract
    Contract length: 6 months

    Schedule:
  • Monday to Friday



    Application question(s):
  • Have you managed project in health sector (ie primary care, processes change, healthcare projects)? Please provide example projects.
  • What's your experience managing the full project life cycle? Please provide example projects.

    Experience:
  • Project management: 8 years (preferred)
  • managing business applications (ie. COTS, CRM, etc): 4 years (preferred)

    Licence/Certification:
  • PMP (preferred)


    Work Location: Remote


    Application deadline: start date: 2023-09-18

    • Example 2

    Digital IT Consultants Plus, Inc.

    Our client operates a technology company that converts non-recyclable waste into biofuels and renewable chemical products, as part of the implementation of a circular economy.

    They need to upgrade and replace much of their existing legacy software and infrastructure to be more modern and cloud-based.

    The Position

    Position: Intermediate/Senior IT Project Manager

    Department: IT Deliver Team

    Reports to: IT Delivery Manager

    Type: Contractual � 12 months, renewable

    Hourly Rate: Commensurate with experience

    Location: Montreal, Quebec

    Job Requirements:

    - Work with business units, IT resources and solution integrators (vendors) to implement the projects

    - Manage multiple IT projects at a time that include software implementation, infrastructure and cybersecurity components

    - Manage the end to end RFP process to ensure the right vendors are selected for each project, with the right scope of work

    - Manage all aspects of each project including planning, scope, schedule, budget, risks, issues, resources, communication, governance and deployment

    - Leverage interpersonal and communication skills to foster collaboration among all teams and to remove silos

    - Report on project status to sponsors and management, escalate key issues as needed and leverage executive steering committee to help remove obstacles

    - Support Change Management team and ensure change management is a key component to project success

    - Oversee requirements definition to form the basis of the solution designs

    - Ensure the right KPIs are part of the requirements and solution, so they can be used for benefits management and to validate business case accuracy where needed

    - Coach and guide members of internal team to deliver tasks with excellence

    - Actively monitor risks and scope creep to proactively course-correct as needed, based on solutions identified with core team

    - Project Manager will work remotely and will need to be onsite in the downtown Montreal office 1 - 2 days a week

    Resource Profile:

    - Bachelor�s Degree or equivalent knowledge / experience

    - Project Manager with 5 - 10 years experience and solid track record delivering IT Projects focused on software implementation, including upgrades and replacements

    - Highly organized and meticulous PM comfortable getting into the weeds and managing multiple concurrent projects

    - Demonstrated experience managing end to end RFP process

    - Experience delivering projects in both waterfall and agile methodologies

    - Professional certifications such as PMP and/or CSM strongly preferred

    - Proficient in productivity tools including MS Project, MS Office, MS Visio, etc.

    - Resourceful self-starter able to work with minimal supervision, deal with ambiguity, and contribute to project delivery best practices

    - Excellent communication and interpersonal skills at all levels including project teams and senior management

    - Demonstrated experience successfully delivering complex projects and dealing with all challenges including technical, personnel and financial

    - Possesses analytical and critical thinking skills needed to foresee potential issues and risks, implement preventative measures, and drive course-correction collaboratively with project teams

    - Must be bilingual

    Job Type: Fixed term contract

    Salary: From $75.00 per hour

    Schedule:
  • Monday to Friday

    Ability to commute/relocate:
  • MONTR�AL, QC: reliably commute or plan to relocate before starting work (required)

    Education:
  • Bachelor's Degree (required)

    Experience:
  • Project management: 5 years (required)

    Language:
  • French (required)
  • English Location: Hybrid remote in MONTR�AL, QC

    • Example 3

    We have launched a multi-year worldwide Cyber security Program to address the strategic Group ambitions. The Program / Project Manager will be responsible on his scope to achieve the defined ambitions, in sync with the global Program governance.

    More specifically the program / project manager will ensure program management and project management (PM) activities on this program for the group Americas (Amer) perimeter.

    Responsibilities

    The program / project manager will ensure program management activities, i.e., including but not limited to:

  • Plan, prepare and run local program steering committees and contribute as needed to global steerco in Paris; including documentation of instances material / deck and minutes writing (steering committee preparation includes gathering latest projects updates, achievements and next steps from all project managers);
  • Manage and follow-up program forecast and actuals in collaboration with project managers;
  • Assist Amer management and Paris program / project managers to review program / projects content, scope and budget; if necessary.

    The program / project manager will ensure project management activities for transverse projects (specifically covering Privilege Access Management and Cyber resilience security topics), i.e., including but not limited to:

  • Define project objectives, scope and deliverables in collaboration with Paris project managers and ensure those are well understood by all local Amer stakeholders / SMEs involved (through documented project charter and roadmap);
  • Design and deliver detailed project plan in collaboration with Paris project managers and project stakeholders / SME involved, including proper assignments of project tasks and ETAs (through documented project tracker);
  • Perform proper execution and follow-up of the project plan, including coordination of stakeholders involved ensuring the delivery of agreed projects deliverables on time and within budget (through projects meetings and local opcos); in addition, lead the Amer contribution to the Global Opcos lead by Paris project managers;
  • Act as the main point of contact and communicate project status adequately to all participants and stakeholders as required (including Key Performance Indicators if necessary);
  • Perform close follow-up of project budget / forecast and actuals;
  • Identifies, manages, and escalates risks, issues and change requests to appropriate decision makers;

    For both program and project management activities, the program / project manager will follow the company's Americas program and project management methodology and tools.

    Profile

    Required Expertise:

  • 10 years� experience as an IT program / project manager in a broad range of infrastructure related projects among which experience managing IT infrastructures cyber security program / projects
  • Specifically, successful experience in handling program and project management activities as described in the job description section
  • Self-starter, proactive and works well with diverse groups
  • Clear, concise written and verbal communication skills with ability to communicate to both technical and non-technical audiences, as appropriate
  • Solid decision making and problem-solving skills
  • Ability to multi-task and manage several projects concurrently, with commitment to stringent timelines and minimal oversight
  • MS Project, Outlook, Excel, Visio and PowerPoint advanced experience required

    Job Types: Full-time, Permanent

    Pay: $71,724.10-$119,830.00 per year

    Benefits:
  • Paid time off
    Schedule:
  • 10 hour shift
  • 8 hour shift
  • Monday to Friday
    Supplemental pay types:
  • Overtime pay

    Ability to commute/relocate:
  • Montr�al, QC H3A 3M8: reliably commute or plan to relocate before starting work (required)

    Application question(s):
  • Have you worked for a financial field company?
  • For how many years have you worked on IT Project?

    Education:
  • Bachelor's Degree (preferred)

    Experience:
  • Project management: 7 years (required)
  • Financial field company: 3 years (preferred)
  • Privilege access management: 5 years (preferred)

    Language:
  • French (preferred)

    • Example 4

    Radius Security is the leading provider of innovative, commercial security system monitoring, installation, and maintenance in BC, specializing in live video guided dispatch. In conjunction with our sister company Vancouver Fire, we provide an unmatched service for fire detection, suppression, and life safety equipment. Our corporate culture is about fun, accountability, responsibility, respect, continuous personal development, and training. We offer a professional working environment, competitive salaries, and comprehensive benefits package.

    THE Purpose:

    The IT Project Manager ensures successful initiation, development, implementation, and lifecycle planning for major systems and application upgrades within the organization. The IT Project Manager establishes the project charter and works with stakeholders to establish specification requirements. The IT Project Manager, in conjunction with the IT Manager, establishes the criteria for acceptance into production internal and external applications and systems.

    Core Tasks:

  • Create project charters and all corresponding project management documentation
  • Solicit, coordinate the development of and document specifications focused on outcomes
  • Build detailed project plans
  • Monitor and report on project milestones, budget, and resources
  • Establish consultant, sub-contractor, and vender relationships as required to acquire specific resource experience
  • Effectively communicate project expectations, status, and outcomes to stakeholders, project team members, and the executive.
  • Assist IT leadership and senior business management to identify and prioritize opportunities for utilizing IT to achieve the goals of the organization
  • Identify and resolve conflicts within the project team
  • Conduct project reviews and create recommendations to identify successful and unsuccessful project elements
  • Establish acceptance framework in conjunction with IT Manager for acceptance of completed projects
  • Performs other related duties as assigned.

    Our Ideal Candidate

    The quality of the person is far more important that the knowledge and experience. Vancouver Fire and Radius Security is committed to providing growth and experience to our team and as such the following list is given in order of priority.

    Character:

  • Lives the Radius DNA in all interactions
  • Driven with an inexhaustible curiosity to learn
  • Engage in proactive behavior, looking for opportunities to improve processes and methods
  • Has a �can-do� attitude and relentless enthusiasm to support both the team and customers

    Skills:

  • Excellent communication (written & verbal) and interpersonal skills
  • Strong organizational capacity
  • Exhibits analytical skills
  • Ability to translate internal or external customer objectives into project deliverables
  • Leadership orientation

    Experience:

  • Bachelor�s degree in computer science, business, or a related field
  • PMP/CAPM/PM certification is an asset
  • Experience in a Call Centre, Security Monitoring Station, or Critical Infrastructure environment is an asset
  • Minimum 3 years of project management and related experience
  • Proven ability to complete projects according to outlined scope, budget, and timeline
  • Experience managing external project delivery teams

    Knowledge:

  • Knowledgeable with all aspects of Software Development Lifecycle (SDLC)
  • Understanding of Microsoft Solution Architecture and Unified Communications
  • Strong familiarity with project management software tools, methodologies, and best practices
  • Scrum training, Scrum Master experience and Agile certifications will be considered an asset

    Why our Employees LOVE Working For Us:

  • Competitive Compensation & Benefits Package, including RRSP Matching & �Hit the Target� Bonus
  • Job Security, as our industry is an essential service, and we are actively growing. We are selective in hiring and the people we welcome into our team, we want them to be with us for the long haul!
  • Supportive Leadership Team who are excited to see you thrive in your role
  • Strong family-oriented company culture with strong core values (our DNA) and year-round company events/activities
  • Pride in working for a company that is dedicated to the life-safety of its community
  • Great central office location with beautiful river-side trails
  • Opportunities to join various committees dedicated to improving engagement within the company and supporting our community at large (some examples include: Community Matters Team, Social Committee, Engagement Committee, Technology to Empower People, and Facilities Improvement Committee)

    Job Types: Full-time, Permanent

    Benefits:
  • Company events
  • Dental care
  • Employee assistance program
  • Extended health care
  • On-site parking
  • Profit sharing
  • RRSP match
    Schedule:
  • 8 hour shift

    Ability to commute/relocate:
  • Richmond, BC: reliably commute or plan to relocate before starting work (required)

    Experience:
  • Project management: 3 years Location: One location

    • Example 5

    Our telecom client, Bell Canada, is looking for an experienced IT Project Manager for a long-term contract. The ideal candidate would have a minimum of 8 years experience as a Project Manager in the IT software application industry.

    Key Responsibilities and Job Duties:
  • Collaborate with key stakeholders to understand the business needs and create a project management plan that aligns with the strategic objectives
  • Coordinate and organize all internal resources to ensure punctual delivery of finalized projects within scope and budget
  • Develop, plan, and analyze the required resources and standards of the project
  • Conduct team meetings to determine progress and address any questions or challenges regarding projects
  • Recommend IT strategies, policies, and procedures by identifying problems, evaluating trends, and anticipating requirements
  • Assign and oversee the daily tasks of team members while ensuring all subordinates are actively working towards established milestones
  • Monitor all phases of the project, expenditures, and implementing change where necessary
  • Provide detailed root analysis on deployment actions, successful or un-successful, as required

    Key Competencies and Experience:
  • Must have 8+ years of experience as an IT Project Manager in a software development environment
  • Must have a strong technical background in end-to-end software projects with strong SDLC methodologies experience
  • Experience with Web Services, API, and Data Modelling
  • Experience managing in a telecom or software IT industry is considered a strong asset
  • Excellent time management and organizational skills, and experience providing guidance in these areas for others
  • Strong sense of personal accountability regarding decision-making and supervising teams
  • Experience working in a high-level fast paced IT environment and promoting a teamwork mentality
  • Ability to work nights and weekends during deployments/releases
  • Bell Canada or other telecom experience is considered a strong asset

    Moerae Solutions Incorporated values diversity and is an equal opportunity employer. We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. MSi welcomes and encourages people with disabilities and is committed to ensuring equal access and participation for people with disabilities. We are committed to treating people with disabilities in a way that maintains dignity and independence. Accommodations are available upon request for candidates taking part in all aspects of the recruitment/selection process as a result of disability.

    Job Type: Fixed term to Friday

    • What does an IT Project Manager do?

    An IT Project Manager coordinates IT workers and ensures they work to reach the goals of clients or other stakeholders. They make sure employees complete all IT requests and projects when they are due. IT Project Managers are also responsible for prioritizing tasks, assigning them to the appropriate team members and providing technical support.

    IT Project Managers typically work in an organization’s IT department or for an IT company. They collaborate with various IT teams, managers and other stakeholders in an organization.

    IT Project Manager skills and qualifications

    An IT Project Manager manages important projects in an organization. Some skills and qualifications to look for in a successful IT Project Manager candidate include:

    • Excellent time management and organizational skills
    • Exceptional technical knowledge
    • Strong leadership skills
    • Project management skills to assign tasks and meet strict deadlines
    • Effective written and oral communication skills
    • Risk management skills to assess technical strategies and security controls

    IT Project Manager experience requirements

    An IT Project Manager candidate must have several years of work experience. Both in an IT-related role and in project management or leadership positions. Consider applicants who have experience as an assistant to a project manager, or have leadership experience from part-time or volunteer work. An in-depth understanding of computer science is crucial, so candidates should be able to show direct experience working with computers.

    IT Project Manager education and training requirements

    An IT Project Manager needs a degree in computer science, computer programming, business administration, software engineering or related fields. Candidates who have additional IT certifications in data administration or systems analysis are assets to many organizations. A successful candidate also has on-the-job training as a Computer Programmer. A candidate with a master’s or doctorate in computer science or related fields is an asset to your organization.

    IT Project Manager salary expectations

    According to Indeed Salaries, the average salary for an IT Project Manager in Canada is $97,748 per year. Salaries may vary based on factors like the location, candidate’s level of experience and industry.

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    IT Project Manager job description FAQs

    What is the difference between an IT Project Manager and a Scrum Master?

    IT Project Managers and Scrum Masters work together in many organizations. They sometimes have overlapping duties and responsibilities, but they are separate roles. An IT Project Manager oversees the entire project and ensures the team is meeting deadlines, staying within budget, and working towards a common goal. A Scrum Master coaches smaller teams within the overall project. They work to keep people motivated and on track, and focus on the success of the team members instead of the success of the project. Scrum Masters are more people-oriented, while Project Managers are results-oriented.

    Who reports to an IT Project Manager?

    The IT Project Manager keeps a team of Computer Programmers, Computer Technicians, Software Engineers and other professionals within the department on track. However, Project Managers differ from Managers because they focus on bringing all the elements of a project together. Managers provide updates, guidance, performance reviews, training, and more.

    What qualities should you expect in a good IT Project Manager?

    Because the IT Project Manager handles a team of technical employees, they must have strong leadership skills to drive the team towards a common goal. Look for a candidate who has in-depth knowledge of various technologies and works well in a fast-paced environment. A successful IT Project Manager has excellent decision-making skills and pays keen attention to detail.

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