Program Manager Job Description [Updated 2025]

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Program management is essential for organizations seeking to achieve strategic goals through coordinated efforts. Program managers provide leadership and oversight for related projects (a program), ensuring alignment with the organization’s vision and mission. They focus on maximizing benefits and value by optimizing resource allocation, managing interdependencies, and mitigating risks across the program.

Program manager duties and responsibilities

A program manager’s primary duties and responsibilities include daily governance of programs to ensure tasks are kept on schedule, budget management, and communication with all program collaborators. Some other essential duties and responsibilities required to excel as a program manager include:

Strategic planning, including defining the program roadmap, goals, and success metrics, and aligning them with the company’s overall strategy
Tracking progress against program goals, identifying issues, and taking corrective action
Managing the interdependencies between different projects within a program, ensuring smooth collaboration between teams to identify, secure, and onboard resources for the program
Distributing resources (people, budget, time) across projects within the program to optimize efficiency
Identifying potential reputational risks across the program and developing mitigation strategies
Identifying any barriers to successful program execution and escalating as appropriate
Managing contracts and agreements with clients to ensure all requirements are fulfilled
Providing regular updates on program status, including key performance indicators (KPIs) and financial metrics

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Program Manager Job Description Examples:

Example 1

As an affiliate of the Manitoba Metis Federation, the Louis Riel Institute (LRI) is responsible to the Métis people of Manitoba to provide programs, resources and services related to education and culture. The Louis Riel Institute seeks to fill one Full-time Métis Languages Program Manager position located in Winnipeg, MB. Métis Languages Program Manager The Métis Languages Program Manager will be required to manage projects and team members whose work and activities intersect in areas including: the history of the Métis Nation and their languages; archival management; language revitalization; language documentation; communications, Mentorship-Apprentice Programs, and research. The main function of this position is to assist the LRI Métis Languages program outcomes, by initiating; planning, executing, and monitoring program activities and team members in order to meet project timelines and deliverables on budget. The Program Manager will be responsible for developing detailed project plans, tracking progress, measuring performance, maintaining comprehensive program documentation, and reporting on the Métis Languages projects. Job Duties/Competencies: · Manage multiple projects, timelines, and budgets · Lead program team members to ensure activities are carried out in order to meet project timelines, budgets and deliverables. · Create detailed project plans · Develop project tracking methods · Manage project budget(s) and resources · Track project progress and measure performance · Develop and maintain comprehensive project documentation · Support future project planning to support strategic plan · Build and maintain relations with key stakeholders · Deliver progress reports for the LRI General Manager · Attend and participate in Métis Languages Collaborative team meetings · Organize and maintain record records and files · Attend Métis events and other Métis gatherings as requested Skills and Qualifications: · University Education or relevant equivalent experience and training may be considered in any of the following; Business Management, Indigenous Studies, History or Languages · Experience preparing, following and reporting on budgets · Experience leading a team · Ability to meet deadlines while multitasking in a fast-paced environment · Proficiency in a variety of computer applications including MS Office and MS Excel · Excellent communication skills; both written and verbal · Knowledge of Metis culture · Knowledge of LRI & MMF programs and services · Acceptable Criminal Records check and Child Abuse Registry check Qualified Métisapplicants are encouraged to apply and self-identify on their resume. While we thank all applicants for their interest, only those selected for interviews will be contacted. Job Type: Full-time Salary: $69,000.00-$70,200.00 per year Schedule:

8 hour shift
Monday to management: 2 years (preferred)

Example 2

NEC -Native Education College opened its doors in 1967 and became British Columbia's largest private Indigenous College. NEC’s purpose is to contribute to an Indigenous, holistic experience that positions the Indigenous learner to uphold their responsibility and obligations to their family, and nation of origin as autonomous Peoples. NEC provides culturally relevant education and training for Indigenous Peoples to pursue career aspirations and enhance academic goals in alignment with their diverse cultural identities and traditional knowledge. The NEC longhouse offers access to many resources and in-house support that includes cultural and spiritual support, funding, counselling, and career advising from a culturally authentic lens.

Position Summary The successful candidate will instruct at least one course within the program and oversee the on campus and on-line asynchronous delivery of the ITO Program. They will work with Admissions and Marketing to recruit and retain new students for our Fall and Winter intakes. The Manager will be an active participant in the hiring and supervision of casual instructors and managing employment contracts. Finally, the Manager will be called to other duties within the Longhouse as part of our longhouse values and cultural authenticity.

Skills & Qualifications:

BA/MA in a related discipline; or a suitable combination of education and related experience

One year of specialized experience in a related field.

Experience in working with Indigenous communities and in particular issues related to adult education.

Supervisory and project management experience would be an asset.

Ability to work independently and as a part of a team; Excellent oral and written communication skills; Teaching experience, preferably in the post-secondary education system and curriculum development and lesson planning is a priority.

Knowledge of Indigenous Peoples’ values, communities, instructional methodology, and experience working with Indigenous adults and organizations. Knowledge about assessment for learning and assessment as learning from an Indigenous lens. Experience with Moodle is a must.

Terms: Appointment to this full-time Regular position will require a formal criminal record check, the details of which may preclude finalizing an offer of employment. We welcome all applicants, although Indigenous ancestry is preferred, and only short-listed applicants will be contacted. NEC welcomes applications from members of equity-seeking groups.

Closing Date: Open until filled.

Start / End Date: July 15, 2024

Hours: 35 hrs/week

Salary: $43.74/hour (As per Collective Agreement)

Application Details: Please submit your resume, names of three references from related work experience, and a cover letter outlining your interest and detailing how you meet the above qualifications. Only short-listed applicants will be contacted. Address your application to:

Hiring Manager, Native Education College, 285 East 5th Avenue, Vancouver, BC V5T 1H2

E-mail: [website]

Job Type: Full-time

Pay: $43.74 per hour

Expected hours: 35 per week

Benefits:

Dental care

Extended health care

Vision care
Flexible Language Requirement:

French not required
Schedule:

Monday to Friday

Experience:

Teaching: 1 year (preferred)

Work Location: In person

Application deadline: start date: 2024-07-15

Example 3

Job Title: Program Manager

Organization: Society for the Involvement of Good Neighbours (SIGN)See [website]

Yorkton SK Canada

Program: Family Preservation Program

Hours: 35 Hours/ week

Location: Yorkton, SK

Start Date: July 15, 2024

The Family Preservation Program Manager is responsible for managing the Integrated Intensive Services Program (Family Preservation FPP) for SIGN. The Family Preservation Program Manager will work closely with the Ministry of Social Services and the other community partners to strengthen the well-being and safety of families. The objective of this program is to provide direct, intensive support services to individuals and families whose children would otherwise require out-of-home placement to ensure their safety and protection.

Why work for SIGN?

· 100% Employer Paid Health and Dental Benefits (excluding LTD)

· Work/life balance, monthly paid day off

Expectations:

Coordinate and participate in case management, consultation, and program planning activities;

Maintain and model appropriate personal boundaries with clients;

Maintain positive relationships with other service providers;

Oversee and assist with the planning and implementation of program enhancements;

Using a collaborative approach, facilitate community partnerships and communication in all aspects of service delivery in each of the 5 areas of the program;

Ensure financial accountability and program expenditure requirements are met;

Determine areas of improvement for employees, providing additional training as needed;

Ensure that all employees comply with organization policies, procedures, safe work practices, and ethical standards;

Have a developed understanding of trauma, mental health, addictions, and crisis management;

The knowledge and understanding of how trauma and abuse can affect child and youth development;

Strong time management and communication skills;

The flexibility to work non-traditional hours and days, including evenings and weekends.

Qualifications and experience:

A Bachelor’s degree, diploma or certification and training appropriate to the position;

Experience in program management; coaching and developing staff; working with varied populations, including children and youth;

Valid driver’s license and access to a personal motor vehicle for transportation;

A Clean Criminal Records Check and Vulnerable Sector Check from RCMP.

Send resumes with covering letter and at least three references to:

Shelley Zoerb, Director of Operations

345 Broadway Street West

Yorkton, SK S3N 0N8

Fax: 306 783-9426

Email: [website]

Applications close at 5 pm on Monday, June 17, 2024

Only those short-listed for interviews will be contacted. We thank all those who apply for their interest.

Job Type: Full-time

Benefits:

Dental care

Extended health care

Paid time off
Schedule:

Monday to Friday

Weekends as needed

Education:

Bachelor's Degree (preferred)

Work Location: In person

Application deadline: start date: 2024-07-15

Example 4

Calling all change-makers, advocates, innovators, and allies! We value diversity and hire Program Managers from all backgrounds. At Christian Horizons, we value people, foster belonging, respect gifts and serve others. Temporary (Approximately 8 months) FULL-TIME Program Manager (40 hours/week – includes on-call rotation) Peel Community (Mississauga/Brampton) Under the direction and supervision of the Peel Area Manager, the Program Manager provides first level management support for service location(s). The Program Manager provides leadership in the context of Christian Horizons’ policies and procedures. This role, through the leadership of others is responsible for ensuring excellent quality supports as well as ensuring that administrative and district level tasks are completed on time and within budget. This role requires effective coordinating and liaising with families and community service partners, developing and promoting supports and treatments to meet the needs of people supported. The Program Manager will be expected to maintain a flexible schedule that reflects the supports being provided at each location (e.g. nights, evenings, weekends, etc.). In order to meet the needs of the locations they supervise, the Program Manager requires the ability to work effectively in a changing environment. Requires travel within the region. Watch this inspiring video capturing what it means to work for Christian Horizons Why Should You Apply? · Flexible schedules and various locations · Employee Assistance Plan · Tuition reimbursement, career development and training opportunities · Competitive wages Requirements:

DSW Diploma preferred, or a Diploma or Degree in a relevant field,
Three (3+) years of working experience in the Developmental Services field, preferably in a leadership capacity. Previous supervisory experience is an asset.
Professional business communication skills are essential to the success of this role, as the Program Manager represents the organization in partnership with a variety of internal and external stakeholders.
Excellent computer skills and experience in financial management
Must demonstrate commitment to Person-Directed philosophy of support
Current First Aid/CPR, Non-Violent Crisis Intervention Certifications are required.
Satisfactory Police Records Check with a Vulnerable Sector Search, as well as confirmation of COVID-19 Vaccination, is required for employment. Speaking/reading French considered an asset.Christian Horizons seeks to hire a workforce that represents the diversity of the communities where we serve. We are committed to promoting communities of belonging where Black, Indigenous, and People of Colour feel valued, respected, represented, and heard. We encourage applications from qualified candidates from members of groups with historical or current barriers to equity. We seek to provide accessibility through all stages of the hiring process for all applicants with disabilities consistent with our Accessibility Policies and the AODA. Please let us know if you require an accommodation and we will work with you to meet your accessibility needs. Application Deadline: Monday, June 27, 2021 at 11:59 pm Start Date: As soon as possible APPLYSubmit your application package to: Stephanie Krish Talent Acquisition Manager Include your résumé and a cover letter that details a summary of relevant education/experience, and your personal vision for how your qualifications and experiences align with Christian Horizons’ Values, Vision and Mission. Job Types: Full-time, Fixed term contract Contract length: 8-12 months Salary: $31.72-$37.91 per hour Benefits:
Casual dress
Employee assistance program
Paid time off Schedule:
8 hour shift
Monday to Friday
On call
Weekend availabilityCOVID-19 considerations: For more information on Christian Horizons' proactive response to the pandemic, please visit [website] Ability to commute/relocate:
Mississauga, ON: reliably commute or plan to relocate before starting work (preferred)Education:
Secondary School (required)Experience:
Developmental Services: 3 years deadline: 2022-06-27

Example 5

Opening for a Permanent Full Time Program Manager Position Are you someone who enjoys making meaningful connections with others and your community?Start a career at Community Integration Services Society (CISS) where you can feel both challenged and valued while making a difference in others’ lives. WHO WE ARE: Community Integration Services Societyis a non-profit organization that provides life skills services and support to over 70 individuals with developmental disabilities with ages ranging from 19+ years. We are primarily funded by Community Living British Columbia (CLBC). CISS provides support throughout the lower mainland, focusing in the Tri-Cities and North Vancouver. THE Position: CISS is seeking to hire Full Time Program Managers for our Port Coquitlam programs. The position is 35-37.5 hours per week, Monday to Friday with hours ranging from 7:45am and 3:00pm. The ideal candidate for this position is an innovative and flexible individual looking for variety; supervising a small team part time and working on special projects part time. Compensation: The salary will be $60,060.00-$64,350.00 per annumand $0.51/km while performing society business. After the completion of the probationary period, the successful candidate will be entitled to benefits. Responsibilities:

To develop goals and objectives for the program on an annual basis, report on progress monthly.
To oversee/monitor/facilitate programs and activities assuring that they align to client goals and interests.
To ensure the planning and implementation of Individual Service Plans for each person in service is completed annually.
To ensure the client's rights and wishes are respected in regards to their planning and programs.
To be involved in the hiring, monitoring and supporting employees and termination if required.
To delegate responsibilities to staff as required.
To create a weekly staff schedule/monitor and manage accordingly/facilitate weekly and monthly meetings with the staff team, both individually and as a staff group
To keep accurate accounts for the program including petty cash.
Adhere to financial/payroll tasks and administrative paperwork timelines and deadlines.
To liaise between all stakeholders, the client's home, the community at large and all funding/governance bodies.
To attend seminars, workshops and conferences to increase professional knowledge and skills or as assigned by Director of Community Inclusion/Executive Director.
To participate in resolving any complaints or grievances put forward by client, staff and stakeholders.
To carry out performance appraisals as required on subordinate staff.
Knowledge of senior population and medications is an asset.
To complete any other tasks or duties as requested or assigned by the Director of Community Inclusion Services or the Executive Director.Qualifications:
Successful applicant will hold a Degree/Diploma/Certificate in the field of Human Services with minimum 3 years’ experience in working with people with a disability.
Minimum 2 years’ experience in management supplemented with relevant education required.
A valid class 5 Driver’s License along with a reliable and safe car with appropriate insurance coverage.
Current and valid First Aid and CPR certification is mandatory.HOW TO APPLY: Please send your cover letter and resume. Please note: those who have been shortlisted will receive a call for a pre-screening interview. Thank you in advance for your interest in becoming a Program Manager at CISS. Please visit our website for more information on our organization at [website] Job Types: Full-time, Permanent, Fixed term contract Benefits:
Dental care
Disability insurance
Extended health care
Life insurance
Paid time off
Vision care Schedule:
Day shift
Monday to Friday
No weekendsExperience:
Supervising: 1 year (preferred)Licence/Certification:
BC Class 5 Drivers License and Reliable Vehicle (required)
First Aid Certification start date: 2022-07-25

Example 6

Agio is a hybrid managed IT and cybersecurity provider servicing the financial services, health care and payments industries. The company has extensive experience supporting the alternative investment space, specializing in hedge funds, private equity firms and asset managers. Agio offers technology hosting, monitoring, management, helpdesk, disaster prevention and recovery, as well as managed security, 360° cybersecurity programs, virtual CISO (vCISO) support and cybersecurity consulting. Mission Dynamic, effective and efficient Project Manager needed to help plan, usher and close high-visibility projects and events in a highly expansive and aggressive growing firm. The successful candidate will possess a high degree of personal accountability, impeccable communication skills, and the ability to wrangle an excitable team. The position will work with cross-vertical teams. Innate characteristics must include: attention to detail, quest for clarity, the ability to see the big picture within all the moving parts, and the gift to make things easier not harder. Responsibilities

Develop and present detailed project plans charting deliverables and milestones for all projects.
Implement all assigned project plans and guide projects successfully through the project management process securing approvals, reaching milestones, identifying priorities, adjusting to changes, and delivering the desired end-goal on time and on budget.
Coordinate delivery, distribution, logistics, and approvals of project materials.
Coordinate scheduling of internal resources, subcontractors and third parties/vendors.
Manage expectations and be able to say "no".
Schedule and conduct project status meetings on regular intervals.
Monitor multiple projects and report status to team, stakeholders, customers, and leadership team.
Manage tradeoffs and be able to advise on the impact of changes in features, schedules and scope and how that impacts cost, delivery, and project objectives. Invoke change orders as needed.
Ensure that projects are delivered on-time, within scope and within budget.
Coordinate resource availability and allocation with resource planners.
Update project plans to reflect progress.
Report and escalate to management as needed.
Successfully manage the relationship with the client and all stakeholders.
Perform risk management to minimize project risks.
Create and maintain comprehensive project documentation.
Assist the PMO team with advancing and refining project management processes.Requirements
Creative and critical thinking capabilities.
Has excellent facilitation and negotiating skills and is comfortable interacting with senior-level clients and stakeholders.
Ability to work in a cross-functional capacity.
Ability to meet stringent deadlines and handle multiple tasks.
Has a positive and collaborative problem-solving attitude.
Is flexible, pragmatic, detail-oriented and remains calm in a fast-paced environment.
Ability to manage multiple points of views while adhering to a single objective.
Ability to communicate at all levels; peers, engineers, management and clients.
Is used to being the point person for clients.
Knows the importance of project documentation for a successful project.
Has outstanding written and verbal communication skills.Preferred Experience
Working knowledge of hedge funds, financial institutions, and/or healthcare of various types.
Working knowledge of IT Security Consulting and/or IT Service industry.
Experience working in an agile environment.Education B.S/B.A. Degree or Relevant Experience preferred Perks & Benefits
Comprehensive benefits package with immediate coverage including health, vision, dental, disability, life insurance, and more
Uncapped Vacation
10 paid holidays
10 sick days
32 hours of paid volunteer time-off
Financial support including a competitive salary, pension plan with company match, and more
Commuter benefits within qualifying locations
Social events
Agio Swag
And more!#LI-Remote Agio is a blend of who we are and what we aspire to be. As an equal opportunity employer, we embrace diversity and are committed to creating an inclusive culture that allows each of us to do our best work and be our best Type: Full-time

Example 7

Humaniti is seeking an organized, diligent and experienced professional to join the team as a full-time Program Manager. The Program Manager will support Humaniti’s communications team and global partners, by coordinating and overseeing various projects.

Humaniti is a not for profit organization dedicated to providing relief to vulnerable communities across the world. Our organization has grown substantially in size and impact in the past couple of years, and we want dedicated individuals who are excited to contribute to our growth. Humaniti fosters an environment where professionals and creatives come together to inspire and motivate one another to create impact in the real world. As the communications team builds in-house capacity, we are seeking candidates who are natural leaders, and value teamwork.

Responsibilities & Duties:Reporting to the Executive DIrector and under the guidance of the Board, the Programs Manager will oversee a diverse global portfolio (with an immediate focus on Canada) of emergency relief and sustainable development programming and grow the organization’s programming activities through the development of effective proposal submissions. The role will also support the operational duties within the organization which include interdepartmental workflow, seasonal project implementation and administrative tasks.

Facilitate extensive narrative and financial reporting, needs assessments, project monitoring, and evaluation activities, and provide direction and control to overseas projects.

Submit grants and partnership opportunities, and substantiate with information on risk, timelines, and required resources.

Collaborate with international partners to launch innovative programming.

Support partner organizations in understanding and complying with donor agreements and Humaniti guidelines and requirements.

Author ongoing reports to funders on project progress and ensure adherence to donor reporting requirements.

Foster and strengthen overseas and local partnerships, and maintain regular communication with overseas partners.

Ensure that appropriate project records are maintained to provide a sound basis for project tracking, reporting, and follow-up.

Proactively respond to funding opportunities, project proposals, and budgets, and ensure the timely submission of a top-quality final proposal.

Provide operational support to leadership in the Programs Department related to growing its internal capacities and facilitating coordination with other departments.

Provides administrative assistance: planning and organizing meetings, authoring program briefs and supervising volunteers.

Perform any other duties as assigned.

Required Qualifications:

Educational background in a discipline related to humanitarian aid.

Demonstrated professional experience working in a similar role with a recognized emergency relief or international development organization in managing, monitoring, and evaluating humanitarian development projects.

Demonstrated experience developing budgets, compiling and analyzing narrative and financial reports produced by field partners, and ensuring strict compliance with donor contribution agreements.

Demonstrated grant management experience

High proficiency in MS Office suite (Word, Excel, PowerPoint).

Willingness to deliver educational programs to community groups.

Exceptional writing, editing, and research skills in English.

Excellent organizational skills with the ability to manage multiple tasks and meet urgent deadlines.

Highly independent and able to work in a leadership role with minimal supervision.

Superior interpersonal, cultural sensitivity, and diplomacy skills.

Valid Canadian passport and a willingness to undertake occasional international travel for visits to overseas partners.

Willingness to work occasional evenings and weekends.

Job Types: Full-time, Permanent, Fixed term contract

Salary: $15.65-$25.00 per hour

Benefits:

Casual dress

Company events

Dental care

Discounted or free food

Extended health care

On-site gym

On-site parking

Paid time off

Vision care

Wellness program

Work from home
Flexible Language Requirement:

French not required
Schedule:

8 hour shift

Day shift

Monday to Friday

Morning shift

Overtime

Ability to commute/relocate:

Thornhill, ON: reliably commute or plan to relocate before starting work (preferred)

Education:

Secondary School (preferred)

Experience:

Project Coordination: 2 years Location: One location

Example 8

Victim Services of Durham Region (VSDR) is a non-profit, community-based organization that is dedicated to providing assistance to individuals who have been impacted by crime or sudden tragedy. We work to prevent violence through awareness and education. We also provide prevention programming and training for parents, professionals, youth and the community.

Victim Services of Durham Region is seeking a Program Manager to plan and coordinate the development of a Child and Youth Advocacy Centre in Durham Region.

Primary Function

To support the needs of victims of crime and tragic circumstance and provide a full range of trauma-informed, victim-centered supportive services, including needs assessment, crisis intervention, client coordination, knowledge sharing, emotional support and referrals to other community services agencies.

Duties and Responsibilities:

· Complete the development, implementation and drafting of policies, partner agreements and Memoranda of Understanding pertinent to the multi-disciplinary collaboration and coordination of services within an Anti-Oppression, Anti-Racism, Equity Framework.

· Support with the development and drafting of protocols and service pathways for multi-disciplinary procedures, case documentation, information sharing and other areas as needed.

· Support with the coordination and delivery of multi-disciplinary training programs pertinent to the operation of a CYAC.

· Oversee the development and launch of CYAC website.

· Conduct site explorations and cost analyses for possible future centralized location.

· Researching and identifying appropriate case management database as required.

· Prepare for, attend and participate in CYAC Development committee meetings.

· Build and maintain strong working relationships with key partners, community groups, and those with lived experience.

· Promote public awareness of and support for the CYAC by producing educational and promotional materials and attending community events as required.

· Oversee the development of a Fundraising and sustainability plan.

Experience, Training and Educational Requirements:

· Bachelor of Social Work or related field.

· Experience in collaborative, cross-sectoral program development and/or project management in the social services sector.

· Experience/knowledge about the criminal justice system, child welfare, programs and services for child/youth victims of crime and community support services.

· Excellent oral and written communication and/or organizational skills. Ability to multi-task, set priorities and meet deadlines.

· Strong interpersonal skills and ability to maintain strong working relationships.

· Proficient in computer applications such as Microsoft Office.

· Solid understanding and demonstrated experience in and commitment to trauma-informed, anti-oppressive, anti-racist practices and equity, diversity and inclusion

· Knowledge of intergenerational trauma and understanding of systemic barriers faced by BIPOC individuals.

· A strong commitment to social justice, cultural safety and a wholistic approach in program development and community collaboration.

Working Environment:

· Initial and ongoing employment is subject to an acceptable Criminal Record Check and Vulnerable Sector check.

· The ability to travel within Durham Region and provide own transportation.

· May be required to work flexible hours (evenings, weekends) on an infrequent basis.

Compensation:

· Annual Salary $75,000 plus benefits. Eligibility for OMERS pension plan effective January 1, 2023.

We are committed to a selection process and work environment that is inclusive and barrier free. We ask applicants to make any accommodation requests when contacted for an interview.

VSDR highly values the diversity of our staff and the communities we serve. We strongly encourage applications from visible minority/BIPOC group members, Indigenous persons, and persons with disabilities, members of sexual minority groups, and others who respect and represent the diversity of Durham Region.

We thank all applicants but only those selected for an interview will be contacted

No phone calls please, only eligible candidates will be contacted for an interview.

**

All offers of employment are subject to a Criminal Records Check satisfactory to the employer. Prior to making an offer of employment to a candidate, references will be verified and must be acceptable to VSDR. A comprehensive background check will include a police/criminal check, personal history evaluation, financial credit check, education check, license and insurance verification, as well as a home visit may be required. Reference and background checks may not be limited to these and will be approved by the Organization.***

Victim Services of Durham Region values the diversity of the people and communities we serve and is committed to attracting, engaging and developing a diverse and inclusive workforce. Thank you for your interest in Victim Services of Durham Region.

Job Type: Contract

Schedule:

8 hour Location: Hybrid remote in Whitby, ON

Example 9

Job Description: Program Manager

Position: Full time

LiftOff is an initiative designed to empower the Black community in Canada through three main focus areas: Entrepreneurship, Community Engagement, and Investment; these three pillars serve as the building blocks of LiftOff. The Program Manager at LiftOff will oversee the planning, implementation, and tracking of our Entrepreneurship Program. This role requires a dynamic leader with experience in program management, a passion for fostering innovation within the Black community, and a commitment to empowering entrepreneurs. The Program Manager will work closely with participants, coaches, mentors, and stakeholders to ensure the program's success.

Key Responsibilities

Program Development and Management

Design, develop, and implement Entrepreneurship Programs in alignment with LiftOff’s mission and goals.

Oversee the program's day-to-day operations, ensuring all activities are executed on time and within budget.

Manage the recruitment, selection, and onboarding of new cohort businesses into the program in close collaboration with Venture Coaches

Working closely with Venture Coaches and Mentors to understand critical needs and goals of the cohort businesses

Participant Support

Serve as the program participant's primary point of contact, providing guidance and support throughout their entrepreneurial journey.

Organize and facilitate workshops, seminars, and networking events to enhance participant learning and engagement.

Monitor and evaluate participant progress, providing feedback and resources as needed.

Stakeholder Engagement

Build relationships with mentors, industry experts, and key stakeholders to enrich the program offerings.

Collaborate with marketing and outreach teams to attract and recruit participants.

Prepare and deliver presentations to stakeholders, funders, and the community to highlight program achievements and secure ongoing support.

Team Leadership

Supervise and mentor program coordinators, interns, and volunteers, fostering a collaborative and inclusive team environment.

Conduct regular team meetings to ensure alignment and address any challenges or opportunities.

Evaluation and Reporting

Develop and implement evaluation metrics to measure program impact and effectiveness.

Prepare comprehensive reports for internal and external stakeholders, highlighting key outcomes and areas for improvement.

Qualifications

Education and Experience

Bachelor’s degree in Business Administration, Entrepreneurship, Project Management, or a related field.

Minimum of 3-5 years of experience in program management, preferably in an entrepreneurship or innovation-focused setting.

Experience working with Black communities and an understanding of the unique challenges and opportunities faced by Black entrepreneurs.

Skills and Abilities

Strong leadership and team management skills.

Excellent communication and interpersonal skills.

Ability to manage multiple projects and priorities simultaneously.

Proficiency in project management software and tools.

Strong analytical and problem-solving abilities.

Passionate about entrepreneurship and innovation.

Other Requirements

Ability to work flexible hours, including some evenings and weekends, to accommodate program needs.

Must Identify as Black

Passionate about entrepreneurship

Highly self-directed – ability to get things done with limited direction

Willingness to travel occasionally for conferences, meetings, and events.

Benefits

Competitive salary and benefits package.

Opportunity to work in a dynamic, mission-driven environment.

Professional development and growth opportunities.

How to Apply

Interested candidates should submit their resume, cover letter by June 21st. Please include "Program Manager Application - LiftOff By CCAWR" in the subject line.

All applicants must Identify as Black

Job Type: Full-time

Pay: $60,800.00-$78,000.00 per year

Benefits:

Company events

Dental care

Extended health care

Paid time off

Vision care
Schedule:

Monday to Friday

Application question(s):

Do you Identify as Black

Education:

Bachelor's Degree (preferred)

Experience:

Project management: 1 year (preferred)

Language:

English (preferred)

Work Location: Hybrid remote in Kitchener, ON N2G deadline: 2024-06-28

Our mission

Read our editorial guidelines

What does a program manager do?

A program manager plays a vital role in the overall success of an organization by ensuring programs align with its vision and mission. They define and oversee the overall scope of the program, including planning, budgeting, and allocating resources for these projects, often within a specific industry or sector. Program managers assess the performance of projects within the program to identify areas for improvement and resolve any issues that arise. They work closely with project managers and team leads, providing clear instructions to ensure the successful execution of all projects within the program.

Program manager skills and qualifications

A program manager makes critical decisions that can impact the company’s direction and success. Therefore, advanced leadership, negotiation, and change management skills are essential. A successful program manager also has a range of hard and soft skills, including:

Analytical skills to break down complex parts of a structure or system into smaller pieces and understand how each contributes to the whole
Close attention to detail and a high level of accuracy
An ability to improve processes, minimize resources, and maximize the effectiveness of the program
Excellent written and verbal communication to take and give constructive feedback
Flexible and adaptive to a frequently changing environment

Program manager experience requirements

A program manager typically requires three to five years of experience working on or managing programs in a relevant field. Ideal candidates possess strong leadership, communication, and project management skills and often have backgrounds as program coordinators or project managers. The specific amount of experience needed may vary depending on the company, industry, and the complexity of the program being managed.

Program manager education and training requirements

Program managers typically require a bachelor’s degree in business administration, computer science, communications, marketing, or a topic relevant to the industry they will be working in. Ideal candidates will have a master’s degree in finance, project management, or business development and have obtained the Project Management Professional (PMP) or related certification. Candidates with industry-relevant certifications may be preferred, but the certifications are not typically necessary for the role.

Program manager salary expectations

According to Indeed Salaries, the average salary for a program manager is $84,424 per year. The salary may be dependent on experience, location, and company.

Job description samples for similar positions

If a program manager isn’t quite what you are looking for, other related job descriptions include:

Program manager job description FAQs

What is the difference between a program manager and a project manager?

A program manager oversees a group of related projects, focusing on the big picture and the strategic alignment of those projects to achieve a larger organizational goal. A project manager leads a single, defined project from start to finish, managing its details and ensuring timely delivery within set parameters.

Is a program manager in demand in Canada?

Program managers are in demand in Canada, and the field is growing rapidly. They are needed in a variety of industries, including technology, healthcare, finance, construction, government, and non-profits. Their skills are applicable in any field that requires the coordination of multiple projects.

How do I recruit the best program managers?

To recruit the best program managers, focus on creating a detailed job description outlining the specific skills and experience required. Leverage multiple recruitment channels like professional networks and job boards and conduct thorough interviews that assess technical expertise and soft skills like leadership and communication. It’s also important to prioritize cultural fit within your organization by involving team members in the interview process.

What skills and experience do employers look for in a program manager?

Employers typically look for program managers with strong leadership, communication, strategic thinking, stakeholder management, and risk management skills. Suitable candidates will have experience in project planning and execution, the ability to manage complex cross-functional teams, and a proven track record of delivering successful programs on time and within budget. Experience in project management can be a stepping stone to a program manager role.

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Job Description Examples

Need help writing a job description for a specific role? Use these job description examples to create your next great job posting. Or if you’re ready to hire, post your job on Indeed.

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Program Manager Job Description: Top Duties and Requirements

Program manager duties and responsibilities

Program Manager Job Description Examples:

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Find your next great Program Manager on Indeed

What does a program manager do?

Program manager skills and qualifications

Program manager experience requirements

Program manager education and training requirements

Program manager salary expectations

Job description samples for similar positions

Program manager job description FAQs

What is the difference between a program manager and a project manager?

Is a program manager in demand in Canada?

How do I recruit the best program managers?

What skills and experience do employers look for in a program manager?

Hire your next Program Manager today

Job Description Examples

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Program Manager Job Description: Top Duties and Requirements

Program manager duties and responsibilities

Program Manager Job Description Examples:

Example 1

Example 2

Example 3

Example 4

Example 5

Example 6

Example 7

Example 8

Example 9

Find your next great Program Manager on Indeed

What does a program manager do?

Program manager skills and qualifications

Program manager experience requirements

Program manager education and training requirements

Program manager salary expectations

Job description samples for similar positions

Program manager job description FAQs

What is the difference between a program manager and a project manager?

Is a program manager in demand in Canada?

How do I recruit the best program managers?

What skills and experience do employers look for in a program manager?

Hire your next Program Manager today

Job Description Examples

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