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Benefits Coordinator Job Description: Top Duties and Requirements

A Benefits Coordinator, or a Benefits Specialist, helps employees to manage and understand employee benefits. Their duties include researching insurance and retirement plans, developing and conducting training and continuing education programs for employees, and keeping employee records updated.

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Benefits Coordinator duties and responsibilities

Benefits Coordinators help create company policies, and research ways to motivate employees and make businesses more appealing places to work for potential applicants. Duties and responsibilities in a Benefits Coordinator job description may include:

  • Looking at performance evaluations and other reports from Managers
  • Teaching new employees how to access employee benefits and working with department heads to create tutorials and other training programs
  • Answering questions and recording and investigating complaints from employees when needed
  • Using software to monitor employees’ attendance, the hours they work, and the tasks they complete
  • Using surveys and Manager reports to keep track of employee morale
  • Helping executives negotiate with unions and other labour organizations
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Benefits Coordinator Job Description Examples:

What does a Benefits Coordinator do?

Benefits Coordinators advise employees about their benefit options, negotiate rates for insurance and retirement accounts, and help create rules and policies about benefits. They also hire and train team members, and ensure compliance with local and provincial laws and regulations. Benefits Coordinators often manage wellness initiatives and help Managers keep track of the number of paid or unpaid vacation days each employee has available. Benefits Coordinators also implement processes and policies to ensure that benefits are allocated fairly, such as distributing vacation days on popular holidays.

Benefits Coordinator skills and qualifications

Successful Benefits Coordinators are persuasive, polite, and professional. They can work with a variety of people and personalities, and stay calm while resolving conflicts. They can also adapt quickly to changing conditions, like new regulations. A Benefits Coordinator can also help to maintain or even improve employee morale by ensuring benefits are fairly distributed among staff. Top skills and qualifications for Benefits Coordinators include:

  • Outstanding written and verbal communication skills
  • Leadership skills
  • Negotiating skills
  • Organization and time management skills
  • Understanding of the products or services the business provides, the industry that the company works in, and the benefits that employees at similar businesses usually expect
  • Understanding of the interest rates of retirement accounts and any fees associated with them
  • Ability to analyze and interpret employee surveys and other data

Benefits Coordinator experience requirements

Most Benefits Coordinator jobs require two to five years of human resources experience. Typically, candidates do not require experience in the same position, but it may be preferable depending on your business needs. Similarly, experience working in the same industry is also ideal.

Benefits Coordinator education and training requirements

Most Benefits Coordinator jobs require a bachelor’s degree in personnel management, human resources, business administration, psychology, industrial relations, or a similar field. On-the-job training is usually required as well. Candidates with a certification in human resources are preferable. For example, the Chartered Professional in Human Resources designation is ideal.

Benefits Coordinator salary expectations

According to Indeed Salaries, the average salary of a Benefits Coordinator in Canada is $56,226 per year. The actual salary earned can vary depending on location, experience, and the hiring company.

Job description samples for similar positions

If a Benefits Coordinator job description sample isn’t exactly what your business is searching for, some similar job description samples include:

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Benefits Coordinator job description FAQs

What's a typical day like for a Benefits Coordinator?

To write an effective, appealing Benefits Coordinator job description, mention the benefits that come with the position and other jobs in the company. Be sure to mention any benefits available such as a pension matching scheme or employee insurance. Also, talk about exactly which benefits the new Benefits Coordinator will help other employees with. Let readers know whether they should be familiar with regulations and standard procedures around health care, employee vacation and sick leave, retirement accounts, or all three. If travel is required, make sure applicants know how much.

Job Description Examples

Need help writing a job description for a specific role? Use these job description examples to create your next great job posting. Or if you’re ready to hire, post your job on Indeed.

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