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Benefits Coordinator Job Description: Top Duties and Requirements

A Benefits Coordinator, or a Benefits Specialist, helps employees to manage and understand employee benefits. Their duties include researching insurance and retirement plans, developing and conducting training and continuing education programs for employees, and keeping employee records updated.

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Benefits Coordinator duties and responsibilities

Benefits Coordinators help create company policies, and research ways to motivate employees and make businesses more appealing places to work for potential applicants. Duties and responsibilities in a Benefits Coordinator job description may include:

  • Looking at performance evaluations and other reports from Managers
  • Teaching new employees how to access employee benefits and working with department heads to create tutorials and other training programs
  • Answering questions and recording and investigating complaints from employees when needed
  • Using software to monitor employees’ attendance, the hours they work, and the tasks they complete
  • Using surveys and Manager reports to keep track of employee morale
  • Helping executives negotiate with unions and other labour organizations
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Benefits Coordinator Job Description Examples:

Example 1

Duties:
- Assess and coordinate client benefits programs, including health claims, disability claims, and other health related benefits
- Serve as the main point of contact for clients regarding benefit inquiries and issue resolution
- Conduct client orientation sessions to inform about available benefits and application processes
- Collaborate with supervisor and team to ensure accurate and timely communication of benefit updates and changes
- Maintain client benefit records and ensure data integrity
- Assist with client enrollment process, including account set up, form preparation, and client information sessions
- Stay up-to-date on industry policies and regulations related to client benefits, such as Veteran Affairs, RCMP, etc.

Qualificantions:
- High School Diploma required; Post secondary education preferred - Minimum 1 year experience working in/with military or adjacent services - Minimum 2 years of proven experience in customer service or a similar role - Knowledge of military terminology and careers required - Excellent communication skills, both written and verbal - Ability to work independently and prioritize tasks in a fast-paced environment - Ability to drive or be willing to commute within Nova Scotia if necessary

Job Types: Full-time, Permanent

Salary: $52,000.00-$72,000.00 per year

Benefits:
  • Flexible schedule
  • On-site parking
    Schedule:
  • Day shift
  • Monday to Friday
  • Weekends as needed



    Ability to commute/relocate:
  • Halifax, NS B3L 2C2: reliably commute or plan to relocate before starting work (required)

    Experience:
  • military: 1 year (required)
  • customer service: 2 years (required)


    Work Location: In start date: 2023-10-02

    • Example 2

    We are currently interviewing for an experienced full-time Accident Benefit Coordinator with 1-2 years of relatable experience. The right candidate would have superior multitasking skills and the ability to manage a heavy workload.

    Accident Benefits Coordinator:

    You would be reporting to and taking instructions from Law Clerks. You will be working on up to 200 files.

    Among others, you will be responsible for the following tasks:

  • Requesting and following up on productions - getting all reports/ letters/ etc.
  • Receiving and completing various OCF Forms
  • Drafting LAT applications
  • Overall daily file maintenance and organization/naming of file material
  • Scanning all mail and faxes into the system
  • Contact with rehabilitation facilities, adjusters and clients


    Requirements:

  • Diploma or Certificate
  • Proficiency in Word, Excel and Outlook
  • Ability to take instructions, work in a team setting and independently
  • Experience with Filevine and PC Law is ideal


    Applicants with disabilities may notify us of any accommodations needed to support your participation in the recruitment processes.

    We thank all applicants for their interest in this position; however, only applicants selected for an interview will be contacted.

    Job Types: Full-time, Permanent

    Salary: From $45,000.00 per year

    Benefits:
  • Company events
  • Employee assistance program
  • Extended health care
  • Paid time off
  • RRSP match
  • Work from home
    Schedule:
  • 8 hour shift
  • Monday to Friday
  • No weekends
  • Overtime
    Supplemental pay types:
  • Overtime pay

    COVID-19 considerations:
    All employees are required to be fully vaccinated.

    Work Location: In start date: 2023-09-05

    • Example 3

    About Lloyd Sadd:

    Lloyd Sadd Insurance Brokers Ltd. is one of Alberta�s largest and most respected independent insurance brokerages representing a diverse portfolio of thousands of individual and corporate clients. Founded in 1941 and built on a solid foundation of relationships, Lloyd Sadd Insurance is a multi-generational success story. Our clients are innovative leaders in Alberta�s energy, construction, transportation, hospitality, and manufacturing sectors. We partner with our client to fully understand their business which in turn, allows us to successfully understand their insurance needs. We are trusted advisors making a difference.

    With a current complement of over 180 people, Lloyd Sadd is poised to continue growing both organically and through acquisition. With two locations in Alberta, we take pride in our ability to attract exceptional talent and build top performing teams who deliver the best results for our clients.

    THE ROLE

    We are looking for an Payroll &Benefits Coordinator to support our Finance & Human Resources teams. This individual must have superb communication and administrative skills with very strong attention to detail. Our ideal candidate has experience and can juggle various administrative tasks in a timely manner.

    WHAT YOU�LL DO

  • Organize and maintain personnel records and update internal people databases.
  • Prepare and process full cycle semi-monthly hourly and salary payroll for employees; review and ensure accuracy of approved timesheets; track and deduct all garnishments, benefits, and other payroll deductions using CeridianSupport the administration of the benefits and RRSP programs.
  • Responsible for the coordination efforts between payroll, human resources, and other departments as required to ensure proper flow and maintenance of employee data.
  • Prepare and issue bi-weekly, monthly, quarterly, and annual reports.
  • Collect and ensure integrity of data for HR & Payroll systems and documents.
  • Ensures internal clients are provided seamless, timely, and responsive service.
  • Manage year end reconciliation and reporting requirements.
  • Assist in fiscal year end and annual audit process.
  • Serve as back-up to Payroll Team Leader position as required.
  • Other duties and projects as required.

    WHAT WE Require
  • Payroll Compliance Practitioner certification or equivalent, with a minimum 3 years of payroll experience required;
  • A comprehensive understanding of employment legislation and CRA rules and regulations pertaining to payroll is required. Preference will be given to candidates with experience across multiple provinces;
  • Strong problem solving and decision-making skills, including the ability to exercise independent judgment;
  • Self-motivated with a demonstrated ability to work with minimum supervision in a fast-paced, dynamic environment;
  • Proven ability to work with mathematical calculations required;
  • Advanced organizational and time management skills;
  • High attention to detail, with a track record of minimal administrative errors;
  • The ability to keep sensitive information confidential;
  • Ceridian Dayforce experience is an asset;
  • Bonus points for experience related to HR, payroll benefits, basic accounting or a related people or operations function;
  • Bonus points for being a whiz with Excel and Microsoft Suite;
  • Bonus points for insurance knowledge or industry experience.

    WHAT WE OFFER

  • Motivating compensation structure;
  • Comprehensive Benefits;
  • Flexible Working Arrangements & Schedules;
  • Career development;
  • Employee Discounts;
  • A positive and safe work environment!

    Attracting, developing, engaging, and retaining dedicated team members, is a critical component of Lloyd Sadd�s success. We commit ourselves to a culture that motivates and recognizes high performance through professional development opportunities which include progressive responsibilities, recognition for effort and rewards based on results.

    Ready to apply? We thought so!

    Lloyd Sadd is actively committed to support diversity, equity, and inclusion. We serve and recognize and respect human differences and similarities. We value the diversity of people and actively encourage women, indigenous peoples, members of visible minorities, people with disabilities, and lesbian, gay, bisexual, transgender, and queer (LGBTQ2+) persons to apply.

    Job Types: Full-time, Permanent

    Salary: $60,000.00-$70,000.00 per year

    Benefits:
  • Dental care
  • Disability insurance
  • Extended health care
  • Paid time off
  • RRSP match
  • Tuition reimbursement
  • Vision care
    Schedule:
  • 8 hour shift
  • Monday to Friday
    Supplemental pay types:
  • Bonus pay

    Ability to commute/relocate:
  • Edmonton, AB: reliably commute or plan to relocate before starting work (required)

    Application question(s):
  • Do you possess experience in Insurance?

    Experience:
  • Payroll: 3 years (required)

    Licence/Certification:
  • Payroll (preferred)

    • Example 4

    Splatsin is looking to fill this important position with our Finance Team. If you are interested in working with people, are detail oriented, have excellent communication and organizational skills and a desire to be part of a collaborative team, this position is for you.

    We offer a welcoming team environment and a rewarding job experience. You can expect a supportive work environment, a total compensation package which includes a competitive wage, extended health and dental benefits and pension plan.

    JOB Summary

    The Payroll & Benefits Clerk is responsible for processing payroll and employment changes, administering benefits, ensuring all employee payments and deductions are accurate, on time and in compliance with policies and laws (including Splatsin�s Financial Management Law and Policies), and managing payroll and employment files and records.

    Reporting Structure

    Reports to the Director of Finance

    JOB Duties AND Responsibilities

  • Enter, maintain and update information in the payroll system
  • Calculate pay and benefits entitlements
  • Prepare, verify and issue pay cheques and pay statements
  • Collect, monitor and verify records of attendance, time worked, vacation, sick time, time in lieu, and leaves
  • Process employment change paperwork and update employee records
  • Process benefits forms
  • Issue employment verification and record of employment documentation
  • Reconcile payroll expenses, withholdings (taxes, EI, CPP, benefits, etc) to GL accounts monthly and record adjustments
  • Link appropriate payroll deductions to A/R as required
  • Clear payroll clearing accounts on a monthly basis
  • Prepare statements of earnings
  • Provide information and respond to queries regarding payroll, benefits and deductions
  • Stay abreast of policies and laws impacting payroll and benefits
  • Maintain confidentiality regarding payroll and pay and benefits
  • Perform general clerical duties as required including faxing, mailing, filing
  • Maintain confidentiality regarding HR and financial transactions
  • Assist team members as needed

    Qualifications

    Education and Experience

  • Diploma in Accounting or related field
  • At least 1 year of previous payroll experience
  • Knowledge of payroll principles and minimum employment standards and labour law as it relates to payroll
  • Sound administrative skills
  • Ability to manage data and files efficiently and effectively
  • Strong ability to organize, prioritize, multitask and manage time
  • Attention to detail and high level of accuracy
  • Effective oral and written communication skills
  • Ability to manage stress/pressure
  • Ability to work well under pressure
  • Proficient user of computer software, Xyntax knowledge is an asset
  • Knowledge of MS Office is required including excellent knowledge of Excel
  • Strong data entry and keyboarding skills
  • Knowledge of office equipment
  • Excellent teamwork
  • Discretion & respect for confidentiality
  • Experience working with First Nations peoples
  • Knowledge of the Splatsin community is valued

    Competencies

  • Attention to detail and high level of accuracy
  • Effective oral and written communication skills
  • Ability to manage stress/pressure
  • Proficient user of computer software (MS Office is required and excellent knowledge of Excel)
  • Sound administrative skills and excellent teamwork
  • Discretion & respect for confidentiality

    Classification/PAY SCALE

    Commensurate equivalent to education and experience

    Pursuant to section 16 of the Canadian Human Rights Act, preference may be given to applicants of aboriginal ancestry.

    ONLY Applicants WHO ARE Selected FOR AN Interview WILL BE Contacted.

    Job Type: Full-time

    Salary: $45,706.10-$72,453.35 per year

    Benefits:
  • Dental care
  • Disability insurance
  • Extended health care
  • Life insurance
  • On-site parking
  • Paid time off
  • RRSP match
  • Vision care
    Flexible Language Requirement:
  • French not required
    Schedule:
  • Monday to Friday

    Ability to commute/relocate:
  • Enderby, BC: reliably commute or plan to relocate before starting work (required)

    Experience:
  • benefits administration: 1 year Location: One location

    • Example 5

    Title: Benefits Coordinator - 12 Month Contract

    Reports To: Manager Compensation and Benefits
    Job Purpose: To work within the Total Rewards team and be responsible for the administration of centralized benefits plans including but not limited to; Health and Dental, Employee Assistance Program, Retirement Plan, and non-occupational medical leaves and workplace accommodations.
    Key Responsibilities:

  • Accountable for promoting and providing �best in class� exemplary front line customer service to all levels of associates on all benefits related enquiries. Maintain highest level of confidentiality relevant to associate information.

  • Process and maintain the benefit provider website for all employee related enrolments, changes and terminations including health, dental, insurance and retirement.

  • Develop and maintain a comprehensive understanding of all benefit programs.

  • Administer short term and long term non-occupational leave of absences, return to work process relative to leaves, working with managers as needed to meet obligations for safe and/or modified return to work requirements. Maintain regular communication with associates and managers. Make certain that all databases are up to date (HRIS, Benefits provider, etc.).

  • Manage stay at work, non-work related personal medical accommodation program including initiating requests with third-party disability management partners, working with Managers as required for safe and/or modified return to work and writing terms of accommodation letters.

  • Liaise with benefit companies and benefit consultant to assist in resolving any Associate issues.

  • Assist in other areas of Total Rewards as required and provide backup assistance where needed.
    Education & Experience:

  • College Diploma or University Degree in Business Administration or equivalent, specializing in Human Resources, Payroll or Benefits.

  • 2-3 years� experience within HR and Benefits Administration.

  • Proficient in Microsoft Office (Word, Excel, PowerPoint, Access, Outlook), and HRIS programs.
    Specialized Skills:

  • High level of interpersonal skills required when dealing with all management and associates in both written and verbal communication.

  • Solid knowledge of current employment standards and labour laws.

  • Knowledge of each organizational department and process is a benefit to understanding associates� needs and management�s requirements.
    The Napoleon Group of Companies is committed to fair and accessible employment practices that attract and retain Associates with disabilities. This includes providing accessibility across all stages of the employment cycle. Accommodation is available upon request.

    We thank you for your interest in The Napoleon Group of Companies and for participating in our competition. Only those candidates selected for consideration will be Types: Full-time, Contract

    • Example 6

    About Us:

    With their extensive knowledge in the restaurant franchise industry, Foodtastic continues to create new concepts and acquire awesome brands. Today the company manages over 700 restaurants, such as La Belle et la Boeuf, Carlos & Pepes, Souvlaki Bar, Copper Branch, R�tisseries Benny, Fus�e, Au Coq, Monza, Gatto Matto, Nickels, Chocolato, Tommy Caf�, Big Rig, Bacaro, L'Gros Luxe, La Chambre, Pita Pit, Milestones and Lookoo.

    Foodtastic unites creative and passionate individuals. Each member of the team is carefully selected since the founders recognize and value their employees and also understand that the team is what makes the difference. With this team of young and dynamic professionals, the growing and reputable company is thriving to be the Employer by Choice.

    Payroll & Benefits Coordinator

    Reporting to the VP Human Resources, we are looking for a team player who is comfortable wearing multiple hats and explore creative and innovative solutions to problems. The Payroll & Benefits Coordinator will be responsible for supporting the Canadian payroll function and managing benefits.

    Responsibilities:
  • Act as a Business Partner for our payroll department on a bi-weekly basis for one of our Brands
  • Responsible for benefits for one of our Brands
  • Update HR / Payroll information for new hires, terminations, and other employee changes for one of our Brands
  • Resolve issues and answer payroll-related questions for one of our Brands
  • Ensure company compliance with applicable payroll legislation � for one of our Brands
  • Liaise with auditors for one of our Brands
  • Collaborating with department managers to compile a consistent list of requirements.
  • Performing other related tasks as assigned.
    *

    Requirements:
  • Minimum of 1 year previous experience in a payroll capacity (ADP, WFN an asset)
  • Bilingual in English and French.
  • Communication skills and detail oriented.
  • Good interpersonal and decision-making skills.
  • Ability to multi-task and work well under pressure
  • Demonstrated professionalism and ability to maintain confidentiality
  • An action orientated mind-set, always willing to do what�s necessary to get the work done
  • Excellent skills and demonstrated knowledge of MS Office (Word, Excel, PowerPoint and Teams)

    Job Types: Full-time, Permanent

    Benefits:
  • Dental care
  • Disability insurance
  • Extended health care
  • Life insurance
    Schedule:
  • Monday to Friday

    Ability to QC: reliably commute or plan to relocate before starting work (required)

    • Example 7

    The Municipal Group of Companies is currently seeking a bright, detail-oriented individual for the permanent, full-time position of Human Resources/Benefits Coordinator, reporting to the Manager of Human Resources. The successful candidate will work closely with the Human Resources Department to provide support to Municipal�s employees, specifically regarding company Pension and Benefits plans.

    Job Summary:

    Reporting to the Manager of HR, the Human Resource/Benefits Coordinator is responsible for supporting the operations of The Municipal Group of Companies across the Atlantic Provinces. The Human Resource/Benefits Coordinator will be responsible for assisting our benefits team with company Pension and Benefit enrollments, and providing comprehensive support with recruitment, employee relations, and day-to-day operations of a busy Human Resource Department.

    Primary Duties and Responsibilities:

  • Managing employee eligibility tracking for Benefit and Pension plans, and communicating with employees accordingly
  • Processing employee enrolments, change requests and terminations for Pension and Benefits, including entering/adjusting deductions in the payroll system
  • Overseeing the layoff/leave of absence process for hourly employees as it relates to Benefits
  • Assist with delivering full recruitment services including, creating, and posting job postings, prescreening, interviewing, and employee offers
  • Establish and maintain accurate filling of all personnel records
  • Manage sensitive and confidential information, and protect the security of such information
  • Prepare and maintain reports necessary to support the functions of the Human Resources department
  • Act as a point of contact for employee inquiries about company benefit, pension and RRSP plans
  • Process employee enrolments, change requests, and terminations for Benefits and Pension, including entering and adjusting deductions in the payroll system
  • Assistance with various other HR duties as required

    Required Knowledge, Skills, Abilities, Education, and Experience:

  • A post-secondary education in Human resources, or a related field
  • 1-3 years� experience in a similar role is considered an asset
  • Must have strong computer skills, especially in the Microsoft Office suite (MS Word, Excel, and PowerPoint)
  • Must be detailed conscious while maintaining a high degree of accuracy
  • Capacity to work independently, as well as in a team environment
  • Ability to take direction, multi-task, and work with deadlines
  • Able to pro-actively problem solve, prioritize and to redefine priorities when necessary
  • Excellent communication skills, both verbal and written
  • Must be able to work well in a fast-paced environment, with a high attention to detail
  • Must be able to work well independently or as part of a team

    A comprehensive pension and benefits package is offered with this position.

    We are an equal opportunity employer that encourages all interested candidates to submit a detailed resume.

    Job Type: Full-time

    Benefits:
  • Company events
  • Company pension
  • Dental care
  • Employee assistance program
  • Extended health care
  • On-site parking
  • Paid time off
  • Store discount
  • Vision care
    Schedule:
  • 8 hour shift
  • Monday to Friday

    Ability to commute/relocate:
  • Halifax, NS: reliably commute or plan to relocate before starting work administration: 2 years (preferred)

    • What does a Benefits Coordinator do?

    Benefits Coordinators advise employees about their benefit options, negotiate rates for insurance and retirement accounts, and help create rules and policies about benefits. They also hire and train team members, and ensure compliance with local and provincial laws and regulations. Benefits Coordinators often manage wellness initiatives and help Managers keep track of the number of paid or unpaid vacation days each employee has available. Benefits Coordinators also implement processes and policies to ensure that benefits are allocated fairly, such as distributing vacation days on popular holidays.

    Benefits Coordinator skills and qualifications

    Successful Benefits Coordinators are persuasive, polite, and professional. They can work with a variety of people and personalities, and stay calm while resolving conflicts. They can also adapt quickly to changing conditions, like new regulations. A Benefits Coordinator can also help to maintain or even improve employee morale by ensuring benefits are fairly distributed among staff. Top skills and qualifications for Benefits Coordinators include:

    • Outstanding written and verbal communication skills
    • Leadership skills
    • Negotiating skills
    • Organization and time management skills
    • Understanding of the products or services the business provides, the industry that the company works in, and the benefits that employees at similar businesses usually expect
    • Understanding of the interest rates of retirement accounts and any fees associated with them
    • Ability to analyze and interpret employee surveys and other data

    Benefits Coordinator experience requirements

    Most Benefits Coordinator jobs require two to five years of human resources experience. Typically, candidates do not require experience in the same position, but it may be preferable depending on your business needs. Similarly, experience working in the same industry is also ideal.

    Benefits Coordinator education and training requirements

    Most Benefits Coordinator jobs require a bachelor’s degree in personnel management, human resources, business administration, psychology, industrial relations, or a similar field. On-the-job training is usually required as well. Candidates with a certification in human resources are preferable. For example, the Chartered Professional in Human Resources designation is ideal.

    Benefits Coordinator salary expectations

    According to Indeed Salaries, the average salary of a Benefits Coordinator in Canada is $56,226 per year. The actual salary earned can vary depending on location, experience, and the hiring company.

    Job description samples for similar positions

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    Benefits Coordinator job description FAQs

    What's a typical day like for a Benefits Coordinator?

    To write an effective, appealing Benefits Coordinator job description, mention the benefits that come with the position and other jobs in the company. Be sure to mention any benefits available such as a pension matching scheme or employee insurance. Also, talk about exactly which benefits the new Benefits Coordinator will help other employees with. Let readers know whether they should be familiar with regulations and standard procedures around health care, employee vacation and sick leave, retirement accounts, or all three. If travel is required, make sure applicants know how much.

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