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Insurance Agent Job Description: Top Duties and Requirements

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An Insurance Agent, or Insurance Broker, sells home, life, business, health, automobile, group, and other types of insurance to individuals or companies. The primary duties of an Insurance Agent are to sell insurance policies, monitor claims, and ensure all necessary documentation has been filled out and filed prior to providing the insurance policy.

Insurance Agent duties and responsibilities

An Insurance Agent has many duties in responsibilities, both towards the institution they work for and to their clients. Whether an Insurance Agent is a self-employed broker, or works for a private insurance company, some common duties and responsibilities include:

  • Introduce their clients to all available insurance policy options and clearly explain them
  • Promote and sell a variety of insurance products
  • Ensure that all medical and other necessary forms are filled out and filed
  • Arrange a payment method with the insured in writing
  • Follow up on claims filed by clients
  • Calculate premiums based on medical information and other discussed factors
  • Interview prospective clients
  • Process all insurance policy requests

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Insurance Agent Job Description Examples:

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Indeed’s Employer Resource Library helps businesses grow and manage their workforce. With over 15,000 articles in 6 languages, we offer tactical advice, how-tos and best practices to help businesses hire and retain great employees.

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What does an Insurance Agent do?

As an Insurance Agent sells insurance policies, they are responsible for fully explaining insurance premiums, coverage, and claims information to their clients. They are also responsible in assessing market risk as they help their clients determine which insurance policies are necessary.

An Insurance Agent should be knowledgeable about different types of insurance plans. They should be able to clearly explain everything about insurance policies to their clients to ensure customer satisfaction. Usually, Insurance Agents have a sales quota, and they have to fulfill this target number on a set deadline with their managers or supervisors.

Insurance Agent skills and qualifications

A successful Insurance Agent candidate will have strong communication and interpersonal skills that will help them connect with clients and gain more sales. Some of the top skills and qualifications to seek in a prospective candidate include:

  • Strong business and sales skills
  • Analytical skills
  • A positive, ambitious attitude
  • The ability to use computer software programs designed for insurance companies
  • Excellent knowledge of all insurance policies
  • Excellent customer service skills
  • Strong negotiation skills

Insurance Agent experience requirements

Depending on the volume of sales required, work experience is not always necessary. A junior Insurance Agent can be expected to bring in fewer sales. If you are looking to fill the position of a Senior Insurance Agent with a large volume of sales, seeking a candidate with experience in the field, with a proven track record of sales to numerous clients, is advisable. If the job is within a specific industry and is not of a general nature, industry-related experience may be required.

Insurance Agent education and training requirements

An Insurance Agent will usually have a secondary school diploma. Though much of the training is learned on the job, it is essential that an Insurance Agent receives certification from the governing body in their province. Or, they can hold a federal certification, like the Canadian Accredited Insurance Broker (CAIB) designation. Insurance Agents must complete the required training courses and examinations to receive their certification.

Insurance Agent salary expectations

According to Indeed Salaries, the average Insurance Agent earns a salary of $48,118 annually. The salary will vary based on factors like location, level of experience, employer, and the type of industry.

Job description samples for similar positions

If this job description isn’t quite what you had in mind for your company, browse some of these similar job description samples below to find a better fit.

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Insurance Agent job description FAQs

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