Cashier duties and responsibilities
A Cashier has several duties and responsibilities to take care of. Their duties are dependent on the place of employment, but some of their typical responsibilities include calculating total payments received during a shift and reconciling with total sales. They also count money at the end of a shift and note any discrepancies. Other duties and responsibilities of a Cashier include:
- Assisting with shelf-stocking, clean up, and displays
- Keeping the register area neat and stocked with essential supplies
- Counting money in cash drawers at the beginning of a shift
- Handling rain checks, exchanges, and refunds
- Rectifying any price discrepancies and resolving complaints from clients
- Bagging, boxing, or gift wrapping merchandise for clients
- Issuing the correct change due to the client
- Using electronic scanners to identify the price of the merchandise
Cashier skills and qualifications
A successful Cashier candidate must possess various prerequisite skills and qualifications needed for effective discharge of duties. Firstly, a Cashier needs to be an honest employee who can be trustworthy and reliable since they will be handling a great deal of money daily. It would also be helpful if a Cashier has good knowledge of the products and services of the company since they will constantly be in touch with clients. Other desirable skills and qualification for an ideal Cashier include:
- Being detail-oriented with basic mathematical skills
- Ability to focus on the satisfaction of clients
- Time management and excellent verbal and written communication skills
- Ability to remain helpful throughout the work shift and develop a courteous approach to resolving complaints
- Ability to lift heavy items, walk, stand, and work with other team members to provide excellent service in a fast-paced environment
- Strong customer service skills and a high level of energy
- Ability to handle cash transactions responsibly and accurately
Cashier experience requirements
Although Cashier is an entry-level position, an ideal candidate should at least have a year of experience working as a Cashier or Customer Service Representative. It is an added advantage if a candidate has prior experience working in a retail environment either as a Salesperson or a Cashier. They also need to exude high comfort level using electronic equipment, such as money counters, scanners, and cash registers.
Cashier education and training requirements
There are no formal education requirements typically associated with the Cashier role, though a basic knowledge of computer equipment can help a candidate to be successful. Once hired, a Cashier will often have to on-the-job training to enable them to acquaint themselves with day-to-day job-related skills.
Cashier salary expectations
According to Indeed Salaries, the average salary for a Cashier is $14.01 per hour. This figure can fluctuate, and it may vary depending on the company, location, and employee experience.
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