Credit Controller job summary
A great job description starts with a compelling summary of the position and its role within your company. Your summary should provide an overview of your company and expectations for the position. Outline the types of activities and responsibilities required for the job so job seekers can determine if they are qualified, or if the job is a good fit.
Example of a Credit Controller job summary
Our growing company is looking for a Credit Controller to handle credit assessments, decisions and terms and conditions. The successful applicant will possess strong critical thinking and decision making skills. Your work will play a major role in maximizing revenue and mitigating credit risk. The ideal candidate will be excited to collaborate with our sales and marketing departments to implement an effective credit control system and resolve loan issues. You should have experience interacting and working with customers to ensure their needs are met and their credit fits in with the current risk portfolio. You should also understand when it’s appropriate to renegotiate payment plans. The Credit Analyst should be prepared to provide financial reporting and analysis to C-level executives, obtain feedback and make appropriate improvements.
Credit Controller responsibilities and duties
The responsibilities and duties section is the most important part of the job description. Here you should outline the functions this position will perform on a regular basis, how the job functions within the organization and who the job reports to.
- Check customer’s credit and approve or deny applications based on company standards and requirements
- Negotiate payment plans with customers and set up loan terms and conditions
- Maintain accurate records of loans, analyze the effectiveness of the company’s credit control system and implement changes to improve profitability and reduce bad debts
- Ensure customers pay on time and chase any overdue invoices
- Develop the credit control system in collaboration with Sales, Marketing, Finance and company executives
- Improve and implement debt collection processes when there are any overdue invoices or payments, and initiate legal procedures if necessary
Credit Controller qualifications and skills
Next, outline the required and preferred skills for your position. This may include education, previous job experience, certifications and technical skills. You may also include soft skills and personality traits that you envision for a successful hire. While it may be tempting to include a long list of skills and requirements, including too many could dissuade qualified candidates from applying. Keep your list of qualifications concise, but provide enough detail with relevant keywords and terms.
- Excellent teamwork, organization and communication skills
- Strong analytical skills and an eye for detail
- At least a Bachelor’s Degree in Accounting, Finance, Business, Mathematics or related field
- Proven track record of making successful credit decisions
- Familiarity with data entry and analysis
- The ability to listen to customers and negotiate winning solutions