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Store Associate Job Description: Top Duties and Requirements

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Indeed’s Employer Resource Library helps businesses grow and manage their workforce. With over 15,000 articles in 6 languages, we offer tactical advice, how-tos and best practices to help businesses hire and retain great employees.

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A Store Associate, or Store Clerk, is someone who works in a retail store and assists customers with their shopping needs. The main responsibilities of a Store Associate include providing excellent customer service, making sure the floor is kept in good condition, and operating the cash register.

Store Associate duties and responsibilities

When writing a job description for a Store Associate, it’s important to specify the duties and responsibilities required to excel in the role, including: 

  • Greeting customers in a friendly manner and helping them with their inquiries
  • Answering customer questions regarding merchandising, pricing, and promotions
  • Processing daily shipments, the organization and the set-up of the retail area
  • Making sure all inventory is processed, priced, and put away
  • Assisting customers with finding clothing sizes or the right product
  • Ensuring store conditions are consistently upheld to company standards
  • Completing sales by accepting cash, credit cards, or debit payment while ensuring the accuracy of transactions
  • Working with store management to devise ways to maximize store sales

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Store Associate Job Description Examples:

Our mission

Indeed’s Employer Resource Library helps businesses grow and manage their workforce. With over 15,000 articles in 6 languages, we offer tactical advice, how-tos and best practices to help businesses hire and retain great employees.

Read our editorial guidelines
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What does a Store Associate do?

A Store Associate works for a retail company either full-time or part-time. The hours they work can vary, based on the needs of the store. A Store Associate will make sure the product is always well-stocked on the floor and kept in excellent condition. The roles of a Store Associate can change based on the industry or type of retail store they work in. A Store Associate makes sure customers are able to find what they are looking for and provides the best shopping experience possible. Cleaning is also often a key responsibility of a Store Associate. They are also sometimes responsible for ordering more inventory.

Store Associate skills and qualifications

A successful Store Associate will have various prerequisite skills and qualifications required for the duties of this job, including: 

  • Ability to work in fast-paced environments
  • Excellent time management skills
  • Ability to communicate effectively
  • Ability to interpret the needs of customers and offer appropriate options and solutions
  • Ability to work independently and as a team
  • Excellent conflict resolution skills
  • Ability to prioritize tasks
  • Strong attention to detail

Store Associate experience requirements

Successful job candidates are often not required to have any prior experience. This is especially true if there will be on-the-job training provided. However, when experience is required, then one to two years is generally considered appropriate. Experience can also be in the form of any customer service or customer-facing role.

Sales Associate training and education requirements

A Store Associate will usually have at least a high school diploma. It is not uncommon for applicants to also hold a university degree or college diploma. Successful job applicants may also have additional vocational certifications.

Sales Associate salary expectations

According to Indeed Salaries, the average salary for a Sales Associate is $14.97 per hour. Wages can vary depending on experience, location, or the company that is hiring.

Job description samples for similar positions

If a Store Associate is not what you are looking for, other related job descriptions include: 

Create a culture of innovation
Download our free step-by-step guide on encouraging healthy risk-taking
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Store Associate job description FAQs

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Job Description Examples

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