Screening and Assessing

Customer Service Skills and How to Find Candidates with Them

Information on customer service skills and why they are important. How to incorporate them into a job description and interview questions.

Interview Scoring Sheets: Rating Candidates

Learn how to hire the best employees by using interview scoring sheets and find out the best ways to use them.

How to Conduct Conclusive Reference Checks

Learn how to conduct reference checks before hiring prospective employees.

How To Conduct a Social Media Background Check

Learn about using social media background checks during the interview process.

Behavioural Interview Questions To Ask Candidates

Read about behavioural interview questions and how they can support your hiring process, with examples you can use next time you interview candidates for a job.

5 Useful Questions Employers Should Ask When Conducting a Reference Check

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