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Assistant Manager Job Description: Top Duties and Requirements

An Assistant Manager, or Assistant Store Manager, is responsible for supporting the Manager with daily administrative and employee staffing tasks. An Assistant Manager works closely with Managers to develop operating budgets, recruit new staff members, provide excellent customer service, and resolve customer complaints when necessary.

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Assistant Manager duties and responsibilities

When writing a job description for an Assistant Manager, it’s important to specify the duties and responsibilities required for a candidate to excel. These include: 

  • Assisting the Manager in creating and regularly monitoring the department’s operational budget
  • Coaching, mentoring, and motivating team members to help drive sales while delivering exceptional customer service
  • Acting as the liaison and partner between customers, sales associates, and leadership teams
  • Staying up-to-date with detailed knowledge on new and existing products
  • Achieving store financial targets and implementing new or existing loss prevention procedures
  • Recruiting, supervising, and developing new staff members
  • Working with the leadership team to deliver promotional strategies and programs
  • Studying market research and trends to determine and forecast customer demand, potential sales volumes, and competitor sales
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Assistant Manager Job Description Examples:

Example 1

Do you have a passion for video games and movies? Do you know the big name consoles both past and present? Are you able to suggest suitable titles for both movies and games to a wide variety of customers? Do you have previous supervisor/management experience?

If this sound like you, and you have experience in this area then Level Up may be the place for you. We are looking to hire an individual that is very personable and that has a great knowledge of video games, movies, and pop cultural product both new and old.

We are looking to add an assistant manager to our team! Open availability is preferred. (Evenings and weekends a must!)

Please come on in and drop off your [website] reply to this add with a detailed cover letter explaining why you would be a good fit for this roll.

Resumes submitted without a cover letter won't be considered.

Job Types: Full-time, Part-time

Salary: $16.00-$17.00 per hour

Benefits:
  • Dental care
  • On-site parking
    Flexible Language Requirement:
  • French not required
    Schedule:
  • 10 hour shift
  • 8 hour shift
  • Day shift
  • Evenings
  • Evening shift
  • Holidays
  • Monday to Friday
  • Morning shift
  • Night shift
  • Weekend availability

    Ability to commute/relocate:
  • Calgary, AB: reliably commute or plan to relocate before starting work (required)

    Education:
  • Secondary School (preferred)

    Experience:
  • Retail management: 1 year (preferred)
  • Supervising: 1 year (preferred)

    Shift availability:
  • Day Shift (required)
  • Night Shift Location: One location

    • Example 2

    BASK Whistler IS Hiring!

    BASK Boutique is currently seeking part time and full time store managers to join our team. BASK Boutique is a local woman's retail chain in BC that sells swimwear, activewear, and loungewear. We are looking for outgoing, motivated and friendly individuals to work in our boutique. Successful candidates must have strong communication skills and sales experience. BASK Boutique offers all employees full health benefits as well as bonuses. If this job seems like a good fit for you apply today, we would love to have you join our team!

    Job Types: Full-time, Part-time

    Salary: $23.00-$26.00 per hour

    Benefits:
  • Casual dress
  • Dental care
  • Extended health care
    Schedule:
  • 8 hour shift
  • Day shift
    Supplemental pay pay

    Work Location: One location

    • Example 3

    Must have a valid drivers license & reliable vehicle

    Must have a clean criminal record for security clearance

    Kiosk Assistant Manager Responsibilities:
  • Assist in the hiring and training of new employees as well as the continuous training of existing staff
  • Maintain high-quality food standards
  • Oversee our kiosks staff�s compliance with all health code and sanitation requirements
  • Provide exceptional customer service and lead staff to do the same
  • Respond to customer complaints quickly and resolve them effectively
  • Develop strategies for improving our customers� experience
  • Work with staff to project future needs for kiosk supplies, goods, and cleaning products.
  • Maintain inventory of all needed supplies
  • Identify methods our kiosks can use to cut waste, decrease costs, and improve profits
  • Manage the work schedules of our kiosks�s staff
  • On-call if a situation presents itself or staff are unable to fulfill their scheduled shift.

    Kiosk Assistant Manager Requirements:
  • High school diploma or GED
  • Previous supervisory experience in the hospitality industry preferred
  • Proven ability to work in a fast-paced setting
  • Strong multi-tasking skills
  • The physical ability to remain standing for long periods of time
  • Exceptional organizational, communication, and customer service skills
  • Strong managerial skills

    Job Types: Full-time

    Hourly Rate: From $23.00 + tips + $10/shift preloaded fuel card.

    Job Types: Full-time, Permanent

    Salary: From $23.00 per hour

    Additional pay:
  • Tips
    Benefits:
  • Extended health care
    Schedule:
  • 8 hour shift
  • Holidays
  • On call
  • Weekend availability

    COVID-19 considerations:
    As per Transport Canada, masks are mandatory in all YXS airport management: 1 year (preferred)

    • Example 4

    THE TEN SPOT is looking for a beauty bar assistant manager.

    this is an exciting opportunity to build your career and have the independence to create a culture in a beauty bar that has your mark on it. if you enjoy working in a fast-paced, trendy environment, you�re in the right place! you will often be the first and final contact for our guests, so you must be enthusiastic, exceptionally capable, and have great energy in order to manage the flow of the shop, and ensure that every guest has a 10/10 experience!

    as a Beauty Bar Supervisor/Assistant Manager at the Ten Spot you will be responsible for:
  • the staff experience - help make it the best place to work, EVER!!
  • the guest experience - make it the most stellar guest experience - EVER!!
  • biznass necessities - promote the brand and your location, increase sales and optimize store operations.

    tasks include (but are not limited to):
  • coordinating the guest experience to ensure an exceptional experience from beginning to end by: answering phones + replying to guest emails, greeting every guest that walks in the door, checking guests in and cashing them out, encouraging rebooking + retail sales, + assisting esthetic experts with their guests as needed (wrapping/spraying nails, cleaning or setting up stations/rooms, etc).
  • cash drawer management
  • opening and closing the shop
  • overseeing cleaning and operational duties
  • training new guest coordinators
  • completing and maintaining professional + retail inventory
  • assist in the hiring process of both esthetic experts + guest coordinators
  • monitor + complete daily/weekly/monthly reports
  • assisting upper management with tasks when they are presented

    the successful candidate:
  • is reliable + has full availability (including evenings + weekends)
  • has experience in a fast-paced, customer-centric environment, preferably in the beauty/spa industry
  • has tremendous customer service, is friendly + approachable
  • works well independently, as well as a part of a tight knit team
  • has a natural ability to lead + supervise a team (can lead by example by providing an exceptional guest/employee experience)
  • is a natural problem solver
  • pays attention to detail to make sure the spa and staff are looking their best.
  • demonstrates supervisory ability (motivates others, effective team builder, makes effective decisions)
  • will maintain a pristine work environment for themselves and others
  • will maintain a well-developed knowledge of the services and products we offer

    the successful candidate will have the following:
  • management experience (beauty/spa industry, an asset)
  • leadership skills
  • proficiency in booker and google apps
  • a love for beauty + fashion
  • an enthusiasm for the beauty bar profession and The Ten Spot culture!

    what we offer:
  • competitive salary/ hourly wage
  • health benefits for full-timers
  • an opportunity for yearly bonuses
  • awesome product + service discounts
  • additional in-house 10spot� training
  • amazing advancement opportunities for those looking to grow with us!

    if you think you�re the right fit for your assistant manager role, please forward your resume!

    the company:

    THE TEN SPOT is an innovative beauty bar that has successfully managed to turn the spa experience into a social experience. the first location opened in 2006 on the trendy Queen West strip - now there are over 30 bars across canada, 7 in the unites states, + we�re still growing! our core services include manicures, pedicures, waxing, brows + lashes, facials, and laser. the team embodies the highest standards of competence and knowledge, and exceeds spa industry standards for cleanliness.

    Job Types: Full-time, Permanent

    Salary: From $17.00 per hour

    Benefits:
  • Casual dress
  • Dental care
  • Extended health care
  • Flexible schedule
  • Life insurance
  • On-site parking
  • Store discount
  • Vision care

    Schedule:
  • 8 hour shift
  • Monday to Friday
  • Weekend availability

    COVID-19 considerations:
    we're #clinicallyclean! to learn more about our protocols and practices, visit [website] please note that the interview process will be in-person.

    Application question(s):
  • Do you have any experience in the beauty industry? This is not a requirement, but definitely an asset.

    Experience:
  • management: 1 year (preferred)
  • customer service: 1 year (preferred)
  • retail: 1 year (preferred)

    Job Type: Full-time

    Salary: From $17.00 per hour

    Benefits:
  • Dental care
  • Extended health care
  • Vision care
    Schedule:
  • 8 hour shift
  • Evening shift
  • Holidays
  • Weekend availability

    Ability to commute/relocate:
  • Mississauga, ON: reliably commute or plan to relocate before starting work (required)

    Education:
  • Secondary School management: 1 year (preferred)

    • Example 5

    Purpose: To drive profitable sales results in partnership with Store Manager through the development of a high performing store selling team. Achieve your store specific sales goals as established by our Company and Stores� Division objectives as well as your personal sales goals, while providing a consistent and legendary experience for the customer.

    Core Accountabilities: Meet or exceed expectations for individual sales results and key business drivers as well as achieve desired team sales and key business driver results. Develop a high performing team that loves to sell and is committed to engaging with our customers, delivering excellent customer service and quality brand presentation. Drive store sales results and operating profit by analyzing the business on a daily basis. Role model and coach selling and sales leadership and clienteling in all interactions with your team and customers. Train, develop, coach and mentor a customer focused selling team by utilizing the company Take 5/Give 5 program. Provide recognition to your team that reinforces positive behaviors and results. Constantly assess your individual performance to maximize results for yourself and your store. Utilize company tools and resources to perform your job at a high level and to train others. Set clear performance expectations, provide direct feedback, and hold team accountable for individual results and behaviors. Model our Values and Maxims and align behaviors with our Creed and Guarantee. Other related duties will be assigned as necessary.

    Knowledge, Skills, and Abilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to stand, climb, and walk for extended periods of time. Ability to reach, twist, squat, bend and to climb ladders. Ability to regularly lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds. Ability to work a variable schedule to meeting the needs of the business, including weekends, evenings and holidays.

    Education/Experience Required: 2-3 years of management experience, specialty retail and sales focused experience preferred. Proven track record of achieving top results in individual sales performance. High school diploma or equivalent.

    Sales/Managment: 2 years

    We have set up application questions for your job.

    Job Type: Part-time

    Required education:

    High school or equivalent

    Required experience:

    Job Type: Part-time

    Job Location:
  • Vaughan, ON
    Required education:
  • High school or equivalent

    Job Type: Part-time

    Additional pay:
  • Bonus pay
    Schedule:
  • Day shift
  • Evening shift

    Ability to commute/relocate:
  • Vaughan, ON: reliably commute or plan to relocate before starting work (preferred)

    Education:
  • Secondary School management: 1 year (required)

    • Example 6

    Hola!

    La Tortilleria was born at the heart of Kensington Market in Toronto, being the first corn tortillas manufacture in Canada. Since, 2008 our goal is to bring our taste, joy and culture into the homes of Canadian families doing what we do best, great food. We are still growing but today, La Tortilleria is the manufacture, taco house and retailer of fresh & authentic Mexican Foods.

    We offer an opportunity to work in an environment with a fun team at a constantly growing company. If you are an energetic and outgoing person who enjoys working in a fast-paced environment and have strong leadership skills, you are the person we are looking for!

    Skills:

    - Great customer service skills

    - Responsibility and accountability for yourself as well as other team members

    - Dynamic and outgoing person with outstanding communication skills

    - Strong leadership skills with the ability to train and motivate others

    - Creativity and excellent problem solving skills

    - Great organizational skills and the ability to manage multiple priorities

    - Advanced computer skills and detail-oriented

    Responsibilities:

    - Assisting Store Manager in all perspectives

    - Supervising customer service attendants

    - Ordering, restoring and tracking inventory for retail products

    - Achieving the standards for a clean and organized restaurant

    - Guiding the employees to follow the Ontario health & safety regulations

    - Performing everyday operations such as handling cashier, taking orders, assembling food, serving customers, organizing product inventory

    - Performing manager duties when the Store Manager is off work

    Requirements:

    - Able to work 30 hours a week

    - Must be able to work on weekends

    - Food handler certificate

    - Smart serve

    - WHSA

    Job Type: Part-time

    Salary: From $15.50 per hour

    Schedule:
  • 8 hour shift
  • Every to Friday

    • What does an Assistant Manager do?

    An Assistant Manager handles various leadership tasks such as setting clear performance objectives and conducting performance reviews. They also create staff schedules and resolve employee conflicts when needed. Assistant Managers often provide support to the Manager with internal and external communications as well. They may also manage relationships with vendors or clients on behalf of management.

    Assistant Manager skills and qualifications

    A successful Assistant Manager candidate has various prerequisite skills and qualifications that prepare them for the duties of this job, including: 

    • Quick-thinking skills to use the best judgment in fast-paced environments
    • Independence to work alone without extensive direction
    • Teamwork skills to collaborate and lead the sales team
    • Strong interpersonal skills to create relationships with both customers and the team
    • Strong written and verbal communication skills
    • Ability to maneuver around a sales floor, stockroom, and office, and keep these areas organized
    • Naturally driven and motivated by metrics and sales numbers to achieve goals

    Assistant Manager experience requirements

    Three to five years of experience working as a Retail Associate or a Product Specialist is ideal. Look for candidates who have experience with similar products, or at least within the same industry. Assistant Managers need extensive product knowledge and must be familiar with industry-specific terminology. Applicants who have held a leadership position for at least two years are confident in leading and motivating a team are well-qualified.

    Assistant Manager education and training requirements

    Applicants should have a high school diploma, GED, or higher academic certification. Candidates with post-secondary education are an asset, especially those with education related to your company’s industry. Prior leadership training is usually a transferrable skill.

    Assistant Manager salary expectations

    According to Indeed Salaries, the average pay for an Assistant Manager in Canada is $17.17 per hour. Rates can vary depending on experience, location, or the company that is hiring.

    Job description for similar positions

    If an Assistant Manager isn’t quite what you are looking for, other related job descriptions include: 

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    Assistant Manager job description FAQs

    What should you look for in an Assistant Manager's resume?

    The responsibilities of an Assistant Manager change depending on the industry and the products or services with which they work. The role of Assistant Manager is common in the retail industry, where the job applicant is responsible for ensuring customer satisfaction. For industries such as engineering or medical, the role of an Assistant Manager may be more technical and require further education and training.

    Do Assistant Managers have different responsibilities in different industries?

    While the primary responsibilities of an Assistant Manager and Manager may overlap, there are many differences between the two positions. An Assistant Manager reports to the Manager regardless of industry, and the two work closely together. As the title suggests, an Assistant Manager’s role is to assist the Manager with their tasks and responsibilities. The Assistant Manager takes the leadership role when the Manager is unavailable.

    Job Description Examples

    Need help writing a job description for a specific role? Use these job description examples to create your next great job posting. Or if you’re ready to hire, post your job on Indeed.

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