Practice Manager Job Description: Top Duties and Requirements

A Practice Manager , or Physician Practice Manager, is responsible for managing the business side of a medical practice. Their duties include record-keeping, ensuring the clinical practice is compliant with industry regulations and hiring and training administrative staff. 


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Practice Manager duties and responsibilities

A Practice Manager has to maintain the day-to-day operations of a medical practice and oversee all business transactions. In general, some of the Practice Manager’s duties and responsibilities are to:

  • Open and close the office daily as per clinic schedule
  • Screen, hire, and train new employees by following all required human resource guidelines
  • Review staff productivity and make adjustments when required
  • Ensure optimal operation of the medical practice by managing daily staffing and other related business activities
  • Review accounts receivable reports every month
  • Track licensure requirements for all staff members, and monitor and approve time cards
  • Conduct annual performance evaluations
  • Schedule and conduct regular staff meetings 


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Practice Manager Job Description Examples:


Example 1

*Veterinary Practice Manager* Are you an experienced leader who believes the key to a successful business lies in the ability of its managers to build a positive atmosphere? Do you have a knack for coaching and mentoring; gaining cooperation and loyalty from those you lead with your ability to develop strengths and minimize weaknesses? If so, you are the leader this team is searching for! A rapidly growing, multi-site veterinary group (primary location in Brampton) is in search of an experienced Practice Manager with a true servant-leadership mentality. This is your chance to join a forward thinking, progressive group with a solid mission, great core values and a highly positive business culture. *About You* Your qualifications should include . . . * A growth mindset with regard to your professional skills is a must! * Experience managing teams of 10 or more employees in a client/customer focused setting (required) * Multi-site management experience - OR - prior Veterinary Management Experience (required) * The sincerely held belief that relationships are the #1 driver of success - especially with your team! * The ability to work autonomously, training staff and implementing initiatives independently * A strong background in employees with a positive leadership style *Core In this role you will get to . . . * Oversee the daily operations of a successful Veterinary Practice * Eliminate roadblocks and manage escalated client situations * Monitor KPI’s, goals, and objectives, leading and developing the team as you work together to achieve success. * Participate in hiring, training, and developing a positive, collaborative practice team. * Working closely with Practice Owners and Partners to implement strategic priorities. *About Us* Dixie Road Pet Clinic is part of a growing group of privately owned veterinary hospitals committed to setting the bar high in terms of team members, client experience, and of course, patient care. This is your chance to join a business that really gets it when it comes to serving customers and team members. You can be proud to work in an industry that gives you the opportunity to make a difference every day. The pets and the humans who love them depend on us to provide exceptional patient care as well as compassionate, professional service that can't be found anywhere else! *Compensation & Benefits* Your excellent leadership skills will be rewarded with competitive pay, bonuses and incentives. Excellent benefits are available including: * Extended health benefits, * Paid time Off * Paid Holidays * Continuing education, and more! The starting salary for this position is $60,000, and is negotiable dependent upon skills and qualifications. *How to Apply* For immediate consideration, submit your resume through this ad today. Positions on this management leadership team don't happen often. Don't miss your chance to make an excellent career move! This practice welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process! Job Types: Full-time, Permanent Pay: From $60,000.00 per year Benefits: * Extended health care * Paid time off * Store discount Schedule: * 10 hour shift * Monday to Friday * Weekend availability Application question(s): * Why do you feel as though you would be a good fit for this role? Experience: * Leadership: 3 years (required) * People Management: 3 years (preferred)

What does a Practice Manager do?

A Practice Manager is primarily responsible for overseeing the business affairs of a medical practice. This could be a medical practice of a physician, dentist, veterinarian, or chiropractor. The primary goal is to ensure that the clinical practice operates within the specified budget, and that the overall operations of the practice would run smoothly and efficiently.


Practice Manager skills and qualifications

An ideal Practice Manage would have the necessary qualification and skills to manage and run the business side of a medical practice. Here are a few examples of a Practice Manager’s skills and qualifications:

  • Mastery in managing medical office billing statements
  • Proficiency with the Microsoft Office Suite
  • Excellent verbal and written communication skills
  • Knowledge about handling accounts receivables and medical expenses


Practice Manager experience requirements

The ideal candidate for the role of a Practice Manager would have three years plus of experience in the field of medical office management. This is an important requirement as a Practice Manager plays an important role in the supervision of the day-to-day operations of a clinical practice.


Practice Manager education and training requirements

A Practice Manager should have a Bachelor’s Degree in Healthcare Management or Business Administration, which would then allow the candidate to have a sound knowledge of varying medical terminologies. A basic to medium level of medical knowledge is required to function professionally in a medical setting. This would ideally include a basic familiarity of disease management, medical treatments, and the processes undergone in laboratory tests. In addition, a Practice Manager must be trained in the use of medical billing software, as well as the Electronic Health Records (EHR) system.  


Practice Manager salary expectations

According to Indeed Salaries, the average salary for an HR Generalist is $61,342 per year in Canada. Salary may be dependent on experience, location and company.


Job description samples for similar positions

If a Practice Manager  is not quite what you’re looking for, here are a few other job description samples that may fit your needs:


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Practice Manager job description FAQs


What qualities make a good Practice Manager?

Some qualities that would make a good Practice Manager may include excellent financial and analytical skills, and the ability to manage the business transactions of a clinical practice. These would allow the candidate to stay within the allocated budget, while emphasizing their versatility and how their decision-making skills would reflect excellent management practices. It also goes without saying that employers should look for candidates that have a  familiarity with medical software and patient records management, as well as a capacity to run and manage schedules while ensuring that the overall medical practice runs smoothly. Practice Managers also play a role in hiring and training administrative staff; therefore, skills in this area would be a bonus.


Who does a Practice Manager report to?

A Practice Manager falls in the category of upper-level administrators. If it is a small medical practice with one doctor, for example, then the Practice Manager would report directly to them. If the organization is  a bigger clinical practice with three to five doctors practicing from one location, the Practice Manager would then report to the Head Practitioner or the Head of Administration, if there is one. Practice Managers have to follow certain budgets, so they are answerable to their superiors regarding the business operations of the medical clinic.


What makes a good Practice Manager job description?

A good job description for a Practice Manager would clearly outline the minimum work experience and the educational qualification and skills that are needed. Since Practice Managers work in a variety of settings such as a general practitioner’s office, a dentist, a veterinarian, or a chiropractor, the responsibilities will differ from clinic to clinic, as will the job requirements. A good job description would clearly specify these needed skills. If there are specific medical-related experiences that are required, or if a candidate is to be expected as knowledgeable on specific medical software, then these should be stated as well. Stating the salary or other performance bonuses would also add to the viability of the posted description.

Job Description Examples

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