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Records Management Technician Job Description: Top Duties and Requirements

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A Records Management Technician, or a Records Management Clerk, manages records by following a set organization and storage system. Their primary tasks include sorting and organizing records, destroying paper and electronic records when necessary, and retrieving relevant records per information requests.

Records Management Technician duties and responsibilities

Records Management Technicians’ primary function is to organize records based on the organization’s filing system. In addition to that, some of their main duties and responsibilities include:

  • Process and organize incoming records promptly
  • Audit records or assist an Auditor in doing so
  • Classify, code, process, store, retrieve, and preserve or destroy records
  • Access specific records for other members of the organization
  • Maintain an organized inventory, directory, or index of all records
  • Digitize records with the appropriate software or technology
  • Maintain privacy and confidentiality by securing records
  • Keep up-to-date with the organization’s disaster recovery plan

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Records Management Technician Job Description Examples:

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Indeed’s Employer Resource Library helps businesses grow and manage their workforce. With over 15,000 articles in 6 languages, we offer tactical advice, how-tos and best practices to help businesses hire and retain great employees.

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What does a Records Management Technician do?

A Records Management Technician uses an established system to manage electronic and hard copy records. They classify, code, process, store, retrieve, preserve or destroy incoming and existing records as per the system set in place. Their main duty is to properly manage information in an organization or company, making it easily accessible. If anyone requests specific records or information, the Records Management Technician can quickly find and present it.

Records Management Technician skills and qualifications

Records Management Technicians should be technologically savvy, as they use different equipment to process records. Additionally, a successful Records Management Technician should have the following prerequisite skills and qualifications to perform their duties effectively:

  • Strong attention to detail and organizational skills
  • Excellent critical thinking and analytical skills
  • Solid written and verbal communication skills
  • Ability to work independently or as part of a team
  • Good interpersonal skills
  • Able to multitask and work under pressure
  • Able to operate the appropriate technology, such as a computer and scanner, and digitization software
  • Strong reading comprehension skills

Records Management Technician experience requirements

Depending on your needs, you may prefer a candidate with prior experience working as a Records Management Technician. However, relevant work experience involving records management is also helpful. Work experience in office administration or library sciences is especially beneficial for this position. Experience gained from a relevant diploma program is also beneficial. Candidates with experience organizing, sorting, and retrieving things, whether it’s records or merchandise, are well-sought after. Volunteer work or experience through an internship program in a similar setting is also welcome.

Records Management Technician education and training requirements

You may require Records Management Technicians to hold a post-secondary certification in a relevant field. A college diploma in records management, archives management, or library studies is beneficial. These programs take one to two years to complete and prepare candidates for the meticulous work of a Records Management Technician. More general programs, such as administrative and clerical training, can also provide sufficient training to prepare candidates for this position.

Job salary expectations

According to Indeed Salaries, the average salary for a Records Management Technician or Records Clerk in Canada is $38,300 per year. This salary varies depending on the candidate’s experience, office location, and the hiring company.

Job description samples for similar positions

If a Records Management Technician isn’t exactly what you’re looking for, other relevant job description samples include:

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Records Management Technician job description FAQs

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