Director of Operations Wanted - Strong leadership is the key to success for this role!

Are you an exceptional leader with the ability to influence a diverse team during change, while maintaining cooperation, motivation and cohesiveness in a fast-paced environment? Can you evaluate team and individual progress against established targets/goals, anticipate company needs against changing organizational dynamics, and align your people to the common organizational goals and vision? If so, we would love to see your application for this role.

Briere Production Group offers Rentals, Technical Management & Transportation for Tours, Concerts, Festivals and Events across Canada and the USA. Originally established as an Audio House in 1996, Briere Production Group (BPG) has since evolved into a full production company to offer complete Audio, Lighting, Video, Transportation, Staging and Backline solutions.

Position Overview:

Reporting to the CEO and designated management in our Burnaby-based warehouse, you will be responsible for ensuring the success of show and event productions by managing the technical aspects of the Operations department while supporting and collaborating with the Operations and Sales departments. With a mind toward efficiency, safety and continuous improvement, the Director of Operations will be responsible for directing, training, and assisting the Operations and Warehousing teams.

Responsibilities:

� Manage daily plans to exceed expectations for productivity and order accuracy in Operations and Warehousing

� Accomplish production results by communicating job expectations; planning, monitoring and appraising job results; coaching, counseling, and disciplining employees; initiating, coordinating and enforcing systems, policies and procedures.

� Maintain workflow by monitoring steps of the process; setting processing variables; observing control points and equipment; monitoring personnel and resources; studying methods; implementing cost reductions; developing reporting procedures and systems; facilitating corrections to malfunctions within process control points; initiating and fostering a spirit of cooperation within and between departments.

� Ensure inventory is accurately recorded, regularly counted, and kept in a safe, orderly manner in order to facilitate efficient operations.

� Maintain staff by recruiting, selecting, orienting, and training employees, developing personal growth opportunities.

� Resolve personnel problems by analyzing data; investigating issues; identifying solutions; recommending action.

� Maintain a safe and clean work environment by educating and directing personnel on the use of resources; maintaining compliance with established policies and procedures.

� Lead regular meetings with facility operations to articulate priorities on a daily/weekly basis, ensuring work plans are designed and executed in conjunction with priorities.

� Ensure equipment is properly maintained, preventative maintenance is being conducted, and maintenance records are being kept.

� Foster collaborative relationships among management teams, departments, contractors, support services and other stakeholders.

What you will need:

� Post-secondary degree or Diploma, preferably in Project Management, Operations Management, Business Management

� Minimum 8 to 10 years� experience in Operations Management

� At least 4 years in a leadership role

Strong understanding of audio, lighting, video and staging in concert, theatre, television, and architectural practices.

Strong knowledge of warehouse operations and procedures

� Strong experience with Flex Rental Solutions (Rental Software), TMS software, Excel, Word, Outlook, [website], Slack etc and IT Skills

� Excellent communication and interpersonal skills

Ability to motivate and manage a team

Strong problem-solving skills

Flexibility to adapt to changing circumstances

Job Type: Full-time

Salary: $80,000.00-$100,000.00 per year

Benefits:

Dental care

Disability insurance

Life insurance

On-site parking

Paid time off

Vision care
Schedule:

Monday to Friday

On call
Supplemental pay types:

Bonus pay



Ability to commute/relocate:

Burnaby, BC: reliably commute or plan to relocate before starting work (required)

Education:

Bachelor's Degree (required)

Experience:

Operations Management: 5 years (required)

audio, lighting and video in concert, touring technical: 3 years (required)

Licence/Certification:

diploma in Operations Management or Project Management (required)


Work Location: In start date: 2023-09-18

Director of Operations

Location: Port Coquitlam, BC Canada

Job Type: Full-Time

Salary: Competitive

Mindset is pursuing the design and manufacture of the next generation of solid state (LED) lighting and related products for a global market. We are leveraging the combination of our unique startup position unencumbered from existing processes, products, materials, and methodologies with our exceptional experience and deep industry knowledge. Our mission is to create breakthrough innovations and designs for illuminating architectural environments and beyond.

We are actively looking for driven individuals motivated by new ideas, bold invention and fearless exploration�those who thrive in environments populated with likeminded people. As a team we believe in collaboration, mutual respect, and first-principles thinking. Our culture is serious and purposeful, and imbued with a sense of humor.

As Director of Operations at Mindset, you will play a critical role in establishing us for significant and rapid growth. You have the vision to look past the status quo and convention, and have drive, initiative and an ability to create and lead the operations department to industry-leading performance.

Reporting directly to the President. As a key senior member of the organization your primary responsibilities include:

Designing and instituting an industry leading semi-automated assembly facility to meet the requirements as stated in the three-year business plan.

The three main areas of focus are planning and procurement, Inventory management and master scheduling, and establishing and managing the assembly facility including quality control.

This includes but is not limited to: designing and establishing a semi-automated assembly process, designing inventory systems, Kan/Ban systems, process flow, assembly benches and cells. Hiring and managing assembly staff, Establishing
and managing a master schedule and managing all inventory turns to optimize cash flow.

Secondary responsibilities will be: participate in specifying and implementing an ERP system, coordinate with sales and marketing to manage customer requests affecting the master schedule, participate in new product development to ensure DFMA and procurement is included in new designs.

Tertiary responsibilities are to assist in all other areas related to the design, production, maintenance, communication and sale of all Mindset Lighting products, infrastructure and facilities.

If you have an exceptional track record leading manufacturing operations, and are looking for an opportunity to establish a market and innovation leader with a select team of changemaking minds, apply now. Get in while we are still in stealth mode as we assemble our top notch team�submit your resume, along with a letter expressing why you share our mindset.

Job Type: Full-time

Salary: $60,164.45-$155,397.17 per year

Benefits:

Casual dress

Dental care

Extended health care

On-site parking

Paid time off

Vision care
Schedule:

Monday to Friday

Weekends as needed



Education:

Bachelor's Degree (preferred)

Experience:

Manufacturing/Ops: 9 years (preferred)

Language:

English (required)

Ability to Commute:

Port Coquitlam, BC (required)


Work Location: In deadline: 2023-09-30

The Ottawa-Carleton Association for Persons with Developmental Disabilities (Ocapdd) is a learning organization and leader in the Developmental Services sector in Ontario, supporting over 900 people with developmental disabilities to successfully live in the communities of Ottawa & Cornwall. This support is provided by a dedicated team of over 650 employees.

Ocapdd has an exciting opportunity for the position of Director of Operations � Asset Management.

As a senior member of the management team, reporting directly to the Executive Director, you will be responsible for the effective and efficient operation of the association�s facilities, and manage related projects, programs and processes.

KEY AREAS OF Responsibility:
As part of this role, responsibilities include, but are not limited to the following:

Direct and coordinate asset management activities for all Ocapdd & Open Hands� physical plant facilities & vehicle fleets

Manage insurance coverage and claims

Ensure compliance with all municipal by-laws, fire code regulations, health regulations, Health & Safety legislation, etc.

Plan, coordinate and manage Health & Safety programs

Ensure all property related requirements as per Ontario Ministry of Children, Community & Social Services (MCCSS) Compliance Standards are met and maintained

Prepare briefs, reports and proposals regarding facility related issues for Management and Board decision-making as required

Ensure ongoing control & management of organization�s inventories

Coordinate and direct all capital or major renovation projects

Provide oversight and direction, mentor and develop team members
Education, Skills AND Experience:

Degree in Engineering or diploma in Property Management and a minimum of 5 years� experience in a management/supervisory position, preferably in the not-for-profit sector.

Demonstrated ability to implement management systems to ensure that Health & Safety risks arising from the operations are managed effectively.

Bilingual preferred (English & French)

Strong computer skills

Assets

Knowledge of MCCSS Quality Assurance Measures (Compliance) Regulations

Experience working in a unionized environment
Benefits

Competitive Pay � Pay will be commensurate with qualifications and experience

Comprehensive Medical and Dental benefits � employee and dependent

Life Insurance and LTD

Continuing education and professional development

KM reimbursement when personal vehicle used

Paid vacation and sick leave entitlements
To learn more about Ocapdd, please visit our website at [website]

HOW TO APPLY:

Deadline for applications is July 8, 2022.

Ocapdd would like to thank all applicants who apply, however will only contact those candidates being considered for interviews.

Ocapdd is an equal opportunity employer and we value the importance of diversity, dignity and worth of every individual in the workplace. Ocapdd offers accommodation for applicants with disabilities in its recruitment processes. If you are contacted by Ocapdd regarding a job opportunity, please advise prior to the interview if you require any accommodation.

Job Types: Full-time, Permanent

Benefits:

Company pension

Dental care

Disability insurance

Extended health care

On-site parking

Paid time off

RRSP match

Vision care
Schedule:

Monday to Friday

Application question(s):

Do you have any experience working in a unionized environment?

Are you bilingual?

Education:

Master's Degree (preferred)

Experience:

management/supervisory: 5 years deadline: 2022-07-08

Willowbrae Academy is currently seeking applicants to fill the senior role of Assistant Director at our Calgary Sundance Academy.

Are you ready to invest your leadership skills and experience to create an amazing environment for Willowbrae�s families, your staff, and yourself?

The Assistant Director is appointed and hired by the Owner and Current Director corporate education team as the principal executor of Academy policy concerning admissions, operations, and programs. The AD is responsible for the coordination, supervision, and implementation of all aspects of the operation of the Academy.

Offering a Generous Compensation and Bonus Package. Benefits and Education Credits.

Qualifications:

Supervisor Certificate (level 3) with a minimum of two years of relevant practical experience as an Assistant Director or Director in a licensed setting.

Knowledge of children's development, licensing policies, and human resources procedures

Knowledge of the accreditation process

High standard of professionalism

Enthusiasm for serving the public. Ensuring that all children and clients are cared for equally and in accordance with Willowbrae standards

Participative yet assertive management style: leads by personal example, coaching, teamwork, but not hesitant to make decisions and direct activities

Excellent communication skills with the ability to listen and respond appropriately to client, children, and staff needs as well as communicate with tact and diplomacy

High energy level with a strong work ethic

Excellent organization skills to prioritize workload in order to achieve results in a constantly changing environment

Able to maintain the smooth daily operation of the daycare site and function as part of a cohesive team

Ability to safeguard confidential information

Infant/Child C.P.R. and First Aid updated yearly

Clear criminal record check

Responsibilities:

Plans, organizes, directs and controls the day to day operations of the child care facility

Responsible for ensuring that all relevant legislative requirements are met with 100% compliance

Motivates and leads staff through personal example regarding client relations, site cleanliness, program development, classroom leadership, health and safety practices, uniform standards, staff relations, and compliance with corporate programs

Recruits and selects qualified staff and oversees staff development

Ensures the site is ready for business with all necessary supplies and equipment

Maintains enrollment expectations through on-going communication with all families, accurate administration, agency promotion and hosting open houses

Promotes open communication and teamwork with all staff through personal example and use of positive employee relations techniques

Maintains positive community relations

Resolves parent complaints through excellence in customer service and adherence to Willowbrae Academy� guidelines and efficient follow-up

Accurately performs administrative tasks in a timely manner

Performs other related assignments as required

Why do you want to work for Willowbrae?

Willowbrae is a fast-growing nationwide company expanding rapidly in BC, Alberta, Ontario, Manitoba and Nova Scotia.

Room for advancement and transfers to other Academies or provinces.

Comprehensive dental & health benefit package

Competitive wage packages

State of the art facilities equipped with the exclusive Braeview security technology.

All Academies have a professional cleaning crew that does not include you.

All meals are prepared by our in house chef.

Join a collaborative supportive environment. Logo wear credits and regular staff outings.

The opportunity to create and shape the future of this Academy.

Job Type: Full-time

Salary: $45,000.00-$50,000.00 per year

Flexible language requirement:

French not required
Schedule:

8 hour shift

Ability to commute/relocate:

Calgary, AB: reliably commute or plan to relocate before starting work (required)

Experience:

management: 2 years (required)

Licence/Certification:

Level 3 Supervisor Certificate start date: 2022-07-18

The Director of Operations is responsible for managing our remote team operations and taking our business operations to the next level. You ensure that our business is well-coordinated and productive by managing its procedures and coaching its people. You will analyze data and metrics to evaluate staff performance, lead and encourage employees to maximize performance, and ensure a strong talent pipeline.

The area of responsibility for this role is very wide and thus requires business acumen and a thorough knowledge of business practices and company processes. You must be competent and able to plan, manage and execute varied types of operational plans and activities. You must have excellent leadership skills and be able to discover the most efficient ways to run and grow the business.

This role requires the ability to coordinate and communicate with employees at all levels of the organization. An understanding of the Canadian financial services regulatory landscape and knowledge of emerging blockchain technologies are considered an asset.

Duties and Responsibilities:

Develop, implement, and monitor operational systems and processes to meet organizational goals and objectives

Manage relationships and agreements with internal and external stakeholders and make decisions regarding operational activity and strategic goals

Plan, monitor, and analyze key operational metrics to ensure efficient and timely completion of tasks

Devise strategies for ensuring organizational growth and implement process improvements to maximize output and minimize costs

Ensure adherence to organizational policies and procedures, ensure compliance with industry and legislative standards and requirements

Collaborate with other departments to establish and maintain a trusting, inclusive, and productive environment

Manage new client onboarding and lifecycle management

Manage Customer Resource Management (CRM) database

Evaluate the efficiency of business practices and procedures according to organizational objectives and apply improvements as needed

Develop and execute budgets and strategic plans for operations, create and present reports to all levels of the organization

Qualifications:

Education and Experience:

University Bachelor�s degree in Business or equivalent combination of education and experience

5+ years experience managing cross functional business operations in a start up or scale up environment

5+ years leadership experience in a remote team environment

Any relevant experience in compliance and risk management, FinTech and crypto businesses

*
Certifications:

None

*
*
Knowledge, Skills and Abilities:

Working knowledge of industry and legislative regulations and requirements

In-depth knowledge of diverse business functions and principles

Working knowledge of data analysis and performance/ operational metrics

Adaptable, willing to learn quickly within fast paced startup environment

Ability to work on multiple tasks with quick turnaround times, while managing interruptions and changing priorities

Working knowledge of computer programs, specifically MS Office Suite, Google Suite, Comply Advantage, World Check, Merkle Science, HubSpot

Ability to read and write in English, multilingual would be an asset

Ability to work independently and as part of a team

Excellent organizational and time management skills

Advanced decision making and problem solving skills

*

Job Type: Full-time

Salary: $70,000.00-$90,000.00 per year

Schedule:

8 hour shift

Education:

Bachelor's Degree 5 years (preferred)

The Director of Operations and Client Relations � Contact (Call) Centre Services, reports directly to the CEO and lead a team of 5+ managers and 60+ agents. This role is primarily responsible for monitoring and overseeing corporate governance and operations of the customer care operations within the center. The Director will engage directly with clients to identify business needs, initiate change, and implement new processes in challenging and diverse environments to support organizational operating, financial, and quality objectives. The Director of Customer Care Operations will assess the potential risk and opportunities for the clients and company alike and manage them accordingly. The position will also help with the development and evaluation of corporate strategy and operational plans to assist the organization's continued growth.

Job Responsibilities

Proactive strategist who can identify client internal business needs, initiate change, and implement new processes in challenging and diverse environments to support organizational operating, financial and quality objectives.

Create (excel) reports to present relevant information directly to clients in regular meetings to report on ongoing projects

Definitive strengths in improving Customer Services (technical and non-technical), implementing and managing processes, employee retention, and providing decision making inputs to senior management.

Collaborate with peers, SBS leadership, and Customer Contact leadership team, to ensure optimal staffing levels and technology solutions in support of our strategic pillars.

Knowledge of WFM � real time, forecasting, scheduling, etc.

Extensive experience with contact center technology platforms - CRM, WFM Tools, Outbound Dialer, Soft Phone, Quality Tool, and Phone Switch

Outstanding?verbal communication and interpersonal skills, able to interact?across multiple stakeholders at?various levels?in the organization,?external customers?, and vendors

Ability to operate independently in a highly efficient manner; Superior organizational, problem-solving and time management skills

Strategic thinker who can analyze and solve unique, complex problems that impact the customers� experience or the organization

Able to interpret data and translate into actionable steps; helps drive a?culture of continuous improvement working toward department goals

Strong performance management background to address disciplinary or performance concerns according to company policy

Advanced computer skills including Microsoft Word, Outlook, Excel and PowerPoint required.?Telephone system and reporting?experience preferred.

Establish leadership experience, ability to inspire confidence and credibility. Excellent presentation skills and the ability to lead others to consensus

Strong interpersonal and emotional intelligence skills. Displays professionalism with customers, vendors, and internal leadership/staff

Monitor and ensure delivery on key metrics such as service levels, abandon rates, and routing. Identify trends and training opportunities.

Provide coaching and support to the team including data and systems troubleshooting.

Own key metrics and establish accountability for each queue.

Core Competencies

Accountability

Adaptability

Strategic and Analytical Thinking

Communication

Critical Thinking

Leadership

Network and Relation Building

Organizational and Environmental Awareness

Risk Management

Requirements

Bachelor's degree in business or management.

WFM knowledge/experience.

Previous experience in the contact/call center environment is preferred.

Preference will be given to candidates with an MBA or Master's degree in a related discipline.

Minimum 10 years of experience in corporate governance.

Bilingual in English and Spanish and/or French would be a bonus.

Previous experience with NICE would be a bonus.

Strong writing skills, including the ability to generate professional reports and proposals for clients.

Experience working with the Board of Directors.

Excellent interpersonal and client communication skills.

Ability to balance multiple priorities and prioritizes work.

Strong knowledge of computer software including Microsoft Word, Excel and PowerPoint.

Benefits

Competitive compensation plus bonuses based on work experience

Great medical benefits

Yearly performance review

Car allowance

Abundant growth opportunities

Excellent location well connected to highways and with access to public transport

Free Parking

Job Types: Full-time, Permanent

Job Types: Full-time, Permanent

Salary: $80,000.00-$100,000.00 per year

Additional pay:

Bonus pay
Benefits:

Extended health to Friday

Hello, potential applicant!

We are looking for a Director of Operations to join Buddha Brands and its amazing portfolio of plant-powered, low sugar, and allergen-friendly products.

THE ROLE: Director of Operations

Reports TO: Head of Operations

Location: remote, Montreal based a plus

GET TO KNOW US:

At Buddha Brands, we exist to redefine what it means to live well. Better-for-you snacks that are made with clean ingredients full of flavor but not loaded with extra sugar. Plant powered nutrition that is good for our bodies, our taste buds, and our planet. We believe that by helping our world be healthier, it can be more sustainable too. Our company culture is guided by a vibe we call, THE Buddha WAY, which is all about being curious, self aware and humble. We seek team members with a growth mindset, passionate about treating people and our planet as a number one priority, while building and growing memorable experiences and relationships along the journey. We are Powered by Plants and Fuelled by Purpose � come join us!

WHAT WILL YOU DO?

Reporting to the Head of Operations, the Director of Operations will play a vital role stewarding the operations department in all end-to-end planning and execution across the life of our products to maximize the service from vendors, minimize costs, and maintain the high quality of our products. This individual must be comfortable working in a high-growth and dynamic environment that requires adaptability, creative thinking, and the enjoyment of opportunistic challenges.

As the Director of Operations your primary responsibilities include:

Provide leadership within production, inventory management, supply chain, and customer service - prioritize goals, provide guidance, and create cohesive working relationships

Oversee the Supply Chain Management and Inventory Planning; Take an analytical approach to supporting purchasing decisions to maintain a high level of order fulfillment (OTIF), while minimizing the investment in inventory

Responsible for overseeing Cost of Goods Sold (COGS) and will be required to set and meet COGS reduction and margin improvement goals on an annual basis.

Responsible for overseeing the systems for procuring ingredients, as well as managing all supplier relationships, including securing contracts with packaging suppliers as needed.

Analyze warehousing locations to ensure logistics costs are minimized across the supply chain

Oversee all multi-departmental systems of operations and processes, including S&OP, ensuring that the organization is communicating and operating in the most efficient way possible.

Support the company in achieving key operational goals including:

Lowering cost of goods and increasing gross margin

Lowering freight and logistics expenses

Implementing sustainability measures across supply chain and production

Support quarterly and annual business/action planning and budgeting process

Ownership of all lines of the operations P&L and provide recommendations and guidance

Fully develop and grow the operations team through savvy hiring, continuous coaching & performance feedback

WE WANT YOU IF YOU HAVE�

Bachelor�s degree, MBA preferred.

5 to 7+ years of experience in operations, manufacturing, logistics and procurement in the food and beverage industry is required, preferably in natural foods

3+ years managing and developing teams

A player-coach mindset. You have experience and capabilities that enable you to mentor and develop your operations team and you can also roll up your sleeves and get some of the heavy lifting done.

Strong negotiation and communication skills and can effectively collaborate cross-functionally

Proficient reading and negotiating contracts.

Strong understanding of co-manufacturing partners, and manufacturing processes and equipment

Excellent project management and organizational skills, ability to prioritize multiple priorities and strong attention to detail.

Problem solving skills and desire to bring solutions to challenging business problems.

Ability to drive organizational improvements through goal setting and management of KPIs

Fluent with Microsoft Office, advanced knowledge and experience with Netsuite and Stock IQ preferred.

A passion and interest in helping people live better lives

Committed to continuous personal and professional development

*Values CHECK � ARE WE Aligned? THE 3 Pillars OF THE Buddha WAY

Enlightenment: STAY Curious

Be curious and embrace a learning mindset. We strive to always be better at being better, because our best can always improve.

Empathy: BE A HUMAN BEING

You�re not a function. You�re not a number. You�re you � a human being, working with human beings for the benefit of other human beings.

Engage: GET IN THE GAME

We play to win. Our passion, accountability, and drive deliver progress. We keep it simple, stay decisive and focus on process for exceptional execution.

Job Type: Full-time

Salary: $100,000.00-$130,000.00 per year

Additional pay:

Bonus pay
Benefits:

Casual dress

Dental care

Discounted or free food

Extended health care

Paid time off

Stock options

Wellness program

Work from home
Schedule:

Monday to start date: 2022-08-22