What does an Administrator do?
Administrators ensure the smooth running of an office by being the first point of contact for general telephone inquiries. Additionally, they are responsible for typing important documents such as meeting minutes or official letters, and organizing paperwork in a filing system so it can be easily located. In a large or busy office, an Administrator oversees the work carried out by Office Assistants and other Administrative Support Staff.
Administrators typically respond to email inquiries. They are expected to redirect messages to the appropriate person or department through their good understanding of how the business operates. Administrators are sometimes expected to help out other members of staff to locate documents or resolve common office problems.
Administrator skills and qualifications
Administrators need to be proficient in Microsoft Office and other similar program packages. An Administrator also gains an advantage in being an effective communicator over the telephone, in writing, and in person. Other important skills for an Administrator include:
- Ability to use common computer software packages and online applications
- Accurate handwriting and word processing abilities
- Capacity to work as part of a team of office employees in a busy environment
- Ability to meet deadlines while ensuring high standards of accuracy
- Ability to follow instructions provided by Managers or other senior members of staff
- Willingness to assist Administrative Assistants to resolve problems and learn how to follow company procedures
Administrator experience requirements
Candidates for an entry-level Administrator position may have experience as an Office Assistant or in a similar secretarial position. Administrators expected to fulfill a more complex role, such as managing administration of a large office, should have two or more years of work experience. They should also demonstrate a record of being an organized, reliable, and punctual employee.
Administrator education and training requirements
You may prefer to hire an Administrator with a university degree or college diploma, but candidates with a high school diploma can also succeed in the role. Relevant qualifications include business administration or secretarial studies. An Administrator candidate may also demonstrate their proficiency with business application software, or have training certificates from a private company or college.
Administrator salary expectations
According to Indeed Salaries, an Administrator earns on average $20.58 per hour in Canada. This amount may vary depending on a person’s experience and the range of their responsibilities in the company.
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