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Business Systems Analyst Job Description: Top Duties and Requirements

A Business Systems Analyst, or an Information Systems Analyst, analyzes and tests computer hardware and software to improve the efficiency and security of a business. Their duties include assessing a company’s growth plans, finding ways to strengthen and expand the organization, security monitoring, and increasing profitability.

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Business Systems Analyst duties and responsibilities

Business Systems Analysts often help with a wide range of tasks, including answering client questions, analyzing network speed and performance, and making sure any upgrades stay within budget. They also ensure interfaces for company software and hardware are streamlined and user-friendly. Duties and responsibilities in a Business Systems Analyst job description may include:

  • Analyzing all aspects of existing practices and policies
  • Ensuring the integrity of data storage and backup systems
  • Monitoring security tools and identifying potential security risks
  • Speaking to department heads about issues that could increase costs or slow work
  • Managing the configuration of operating systems
  • Creating detailed reports about company networks, software, and hardware
  • Tracking the behaviour of users to improve future versions of company software
  • Providing detailed plans for upgrades or expansions of the business when needed
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Business Systems Analyst Job Description Examples:

Example 1

NOTE:

  • Must be able to attend an in-person interview in Nanaimo.
  • Please do not call; We will only contact the shortlisted candidates.
  • Please complete all the pre-screening questions; Your application won't be considered otherwise.

    Hazelwood Finance, a division of The Hazelwood Group, is seeking a full-time Business Systems Analyst to join our team in Nanaimo, BC. This is a great opportunity to get on board with a growing and entrepreneurial local company that works within the mining, manufacturing, real estate development, and renewable energy sectors. Please note that travel will be required within the local Nanaimo area, so a vehicle is required.

    Benefits of Employment � Why work at Hazelwood?

  • Comprehensive group benefits (premiums are 100% employer-paid).
  • RRSP matching.
  • Short-term and long-term disability plans.
  • Priority access to Telus Health Virtual Care (access to a doctor 24/7 anywhere in Canada).
  • Strong team environment that encourages and financially supports continuing education and career advancement.
  • Employee & Family Assistance Program.
  • Annual financial donations to volunteer organizations directly supported by our employees.

    Compensation

  • $55,000 to $65,000 per year, depending on experience and qualifications.

    Summary

    The Business Systems Analyst will play a key role in ensuring the smooth setup, testing, and integration of new systems, while providing essential training and support to users. This role requires a mix of technology, business analysis, and accounting knowledge. This role is responsible for performing strategic business analyses for various departments in support of corporate goals and objectives. This includes cataloguing and documenting business processes to discover inefficiencies, re-engineering processes to meet the company's business and technology plans, and training users to ensure successful adoption of new processes and systems. As such, this individual will be a key liaison between the IT department and business units.

    Requirements

  • Proficiency in accounting software will be considered an asset.
  • Preference given to applicants with a university degree in computer science, engineering, finance, business administration, or/and equivalent related experience.
  • 1 to 3 years of relevant business experience encompassing areas such as accounting, business systems, administration, and/or bookkeeping.
  • Demonstrated proficiency in Excel and a strong aptitude for quickly learning and adapting to new software systems.
  • General tech-savviness and the ability to troubleshoot basic technical issues.
  • Strong critical thinking skills to analyze problems, identify solutions, and recommend improvements.
  • Meticulous attention to detail, particularly during data entry and system configuration tasks.
  • Effective communication skills, both written and verbal, to interact with team members, stakeholders, and users.
  • Prior exposure to multiple accounting and project management systems is highly preferred.
  • Experience with report setup, process understanding, data cleaning, and training.
  • Demonstrated experience analyzing business and technical requirements.
  • Demonstrated experience modeling and mapping business processes using proven methodologies and models.
  • Expertise in designing, developing, and implementing re-engineered business processes and associated software and hardware.
  • Direct knowledge of database management and various data retrieval methodologies, including data importing to spreadsheets, graphs, etc.
  • Able to write operational procedures in both technical and user-oriented language.
  • Ability to troubleshoot business process changes, errors, and subsequent modifications; must be able to do this with the work of other analysts.
  • Able to interpret the operational requirements of end users, project managers, and other stakeholders.
  • Self-starter and highly motivated to make proactive changes.
  • Ability to accept and integrate constructive feedback from co-workers.
  • Effective deadline management and project management skills.
  • Strong customer service orientation.

    The Hazelwood Group is a privately owned, Nanaimo-based organization comprised of Hazelwood Construction Services, Hazelwood Properties, K2 Stone, SCS Manufacturing, Jewel Holdings, Momentum Design Build, Baywood Glass, Matakana Scaffolding, and dunk� pools. Our related companies work within the construction, manufacturing, and real estate development industries.

    We sincerely thank all applicants for their interest, however, only those candidates selected for interviews will be contacted.

    Job Types: Full-time, Permanent

    Salary: $55,000.00-$65,000.00 per year

    Benefits:
  • Dental care
  • Employee assistance program
  • Extended health care
  • RRSP match
  • Vision care
    Schedule:
  • 8 hour shift
  • Monday to Friday



    Application question(s):
  • Are you currently located in the Nanaimo area?
  • Please include your email address if it is not currently on your resume.
  • What's your availability to come in for an interview?
  • When could you start?
  • Do you have access to reliable transportation?

    Experience:
  • Business Systems Analyst: 3 years Location: In person

    • Example 2

    Our telecom client, Bell Canada, is looking for an experienced Technical Business Systems Analyst for a long-term contract. The ideal candidate would have 8+ years experience in this field.

    Key Responsibilities and Job Duties:

  • Determine operational objectives by studying business functions and gathering requirements from multiple stakeholders to translate business requirements into software requirements
  • Collaborate with business and development teams to accomplish successful delivery of IT projects
  • Design new software/system solutions by analyzing requirements, constructing workflow charts and diagrams, studying system capabilities, and writing specifications based on project requirements
  • Analyze current business processes and make recommendations for improvement based on industry trends and professional business knowledge
  • Facilitate communications on process changes, enhancements, and modifications to ensure issues and solutions are agreed to and understood
  • Contribute and actively collaborate with the team to ensure project goals are accomplished

    Key Competencies and Experience:

  • 8+ years experience as a Business Systems Analyst designing technical IT applications and systems solutions
  • Experience working in Scaled Agile (SAFe) Framework methodology is considered a strong asset
  • Advanced experience with application development and strong knowledge of SDLC
  • Ability to understand and represent the needs in a software development environment
  • Experience gathering requirements of applications, BI systems, and data solutions
  • Strong technical knowledge and integration experience of Web Services, APIs, API Framework, and SOA
  • Knowledge of application architecture systems, networks, security, and enterprise databases
  • Experience in user interface designs/wireframes using current standard design practices for wireframes
  • Ability to manage multiple priorities through effective organization and communication
  • Strong consultative and advisory skills
  • Bell Canada or other telecom experience is considered a strong asset

    Moerae Solutions Incorporated values diversity and is an equal opportunity employer. We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. MSi welcomes and encourages people with disabilities and is committed to ensuring equal access and participation for people with disabilities. We are committed to treating people with disabilities in a way that maintains dignity and independence. Accommodations are available upon request for candidates taking part in all aspects of the recruitment/selection process as a result of disability.

    Job Type: Fixed term contract

    Schedule:
  • 8 hour Location: Hybrid remote in Montreal, QC

    • Example 3

    Texcan provides customers with high quality wire and cable products at the best value possible. As one of Canada�s largest distributor for over 40 years, we have built a reputation for going to great lengths for our customers. We supply solutions for a variety of different markets in residential, commercial, industrial and emerging green markets such as wind farms, solar energy, hydroelectric, water and waste treatments.

    We are a member of the Sonepar Group, the world�s largest privately-held electrical distributor. The Sonepar Group is present in more than 40 countries with over 45,000 employees.

    Why Join Us?
  • You will be joining a market leader with over 40 years of experience to help you elevate your potential.
  • You will be working for the world's #1 privately held business to business distributor of electrical products and related solutions.
  • Be part of an ISO certified company with a strong a quality assurance program and new technologies which help you perform at your best.
  • Attractive compensation with benefits and �other perks� such as tuition reimbursement.
  • Employee Referral provides the opportunity to earn more while you work by referring one of the best you know.
  • In-depth process and product training provided by a mentored approach, product knowledge sessions hosted by the Product Manager and lunch and learn meetings.
  • We house the largest inventory to better service our customers and deliver on sales commitments.

    Texcan is looking to add an enthusiastic full-time Documentation Specialist to work with our Major Projects team. If you are a self-motivated individual, who thrives in a busy environment and enjoys coordinating the control of professional documents, keep reading.

    Business Systems Analyst

    The Business Systems Analyst will be responsible for the Texcan Business Applications including Rubicon ERPDynamics CRMPower Apps alongside the other Business Analysts within the Texcan BA team. The position is also responsible for developing reports, configuring systems and workflows to meet the company�s needs. Also, provide daily application support to branches and departments.

    Major Responsibilities
  • Business analyst and documenting business requirements
  • Day to day support and training to branches
  • Testing new system enhancements or modules
  • Developing Reports in Cognos or Power BI
  • Assist the Rubicon Specialist with the development of documentation to support Rubicon
  • Creating documentation for users
  • Data analysis to identify areas of improvement
  • Other duties as assigned.
  • Able to travel (infrequent).

    Education & Training
  • Post-Secondary IT related diploma preferred
    Experience

  • 2 - 3 years of experience providing support on an ERP system. [Preferably Rubicon ERP or other distribution ERP]
  • Proficient in Microsoft Office (Excel/Word) & Adobe Acrobat
  • Knowledge of Dynamic CRM, Cognos, Power Apps, and Power BI is an asset
  • Database knowledge is preferred

    We are interested in knowing more about you! Start an exciting career and enjoy a number of employee benefits by applying online. Texcan thanks all applicants, only those individuals selected for an interview will be contacted.

    To explore and learn more about Texcan, please visit [website]

    Watch our employee videos on our new careers page: [website]

    Sonepar is committed to providing a safe environment for our employees, customers, and the communities we serve. We believe the COVID vaccination adds a layer of protection that complements the extensive and necessary health and safety protocols that we have taken to date. In order to be considered for employment at any Sonepar location you must be fully vaccinated against COVID-19.

    Job Types: Full-time, Permanent

    Additional pay:
  • Bonus pay
    Benefits:
  • Dental care
  • Disability insurance
  • Employee assistance program
  • Extended health care
  • Life insurance
  • On-site parking
  • Paid time off
  • RRSP match
  • Tuition reimbursement
  • Vision care
    Schedule:
  • 8 hour shift

    Application question(s):
  • Please provide your compensation confirm you are aware this is an in-office position in Surrey BC with no options for remote. You must respond these questions if you want to be considered for the position.

    • Example 4

    AdaptAbilities is registered charity that provides an essential service to individuals with special needs and their families. Our unique programs promote positive self care and wellbeing, empowering individuals to grow, succeed and belong. We are looking for dedicate professionals who share this vision to join our team. This is an opportunity to make a difference, supporting individuals to be a part of their community.

    Purpose

    The Business Systems Analyst will report to the COO. As the Business Systems Analyst you are responsible for performing strategic support for various department business goals and objectives. In this position you will review and recommend processes and policies as necessary for the purpose of determining and meeting the company�s operational plans. The Business Systems Analyst will also be responsible for the management of the company�s ERP software and working with our IT Service Provider to ensure the company�s technology is functional at all times. The conscientious Business Systems Analyst, will act with integrity, be open to growth, live our purpose, cultivate teamwork, and put forth an extraordinary effort to empower people with special needs and their families to grow, succeed, and belong.

    Key Functions

  • Oversight of information management including the organization and access to information and data
  • Review company policies/procedures, analyze the effectiveness and efficiency of business processes, and provide recommendations for improvement
  • Work closely with the Leadership Team to achieve outcomes based on company goals and objectives
  • Oversight of the management of AdaptAbilities ERP
  • Collaborate with the IT Service Provider for the smooth running of AdaptAbilities IT

    Qualifications

  • Diploma or degree in computer science, business administration or equivalent
  • 2-3 years' direct work experience as a Business Systems Analyst or equivalent
  • Experience with relational databases and reporting/data visualization tools such as Power BI
  • Knowledge of SQL
  • Experience involving technical systems and end user support
  • Ability to troubleshoot business process changes, errors, and subsequent modifications
  • Experienced in writing operational policies and processes
  • Ability to troubleshoot business process changes, errors, and subsequent modifications
  • Exceptional verbal and written English communication skills
  • Familiarity with project management methodologies and best practices
  • Good interpersonal skills to work with different management levels
  • Strong business acumen
  • Excellent analytical skills
  • Must be able to work with minimal supervision
  • Strong attention to detail
  • Clear Police Information Check and Intervention Record Check

    Working Conditions

    This is a permanent, full-time position based out of our Head Office location. Core hours of work are Monday to Friday from 8:00am to 4:30pm.

    What we offer:
    AdaptAbilities is continually working to be an employer of choice. We offer a competitive salary, a comprehensive health/dental benefit plan, paid wellness days, a flexible spending account, RRSP/TFSA matching, support for professional development, policies and programs that support a balanced lifestyle including a Hybrid Work Arrangement and access to corporate discount with the City of Edmonton for Activities, Parks and Recreation.

    Application Deadline: Until position is filled.

    We thank all applicants for their interest, however, only candidates selected for an interview will be Type: Full-time

    • Example 5

    We are seeking a Business SystemsAnalyst to join our team in Winnipeg, Calgary or Toronto.
    As a Business Systems Analyst, you manage the functional & non-functional requirements solicitation & requirements management process. You are expected to use facilitation, interviewing, concise communication techniques to extract business needs and work closely with Product Owners, Solution Architects, Business Systems Analysts and other technologists in the realization management of those requirements through to solution implementation.

    You are responsible for process analysis, data analysis and systems analysis. You will be expected to possess or rapidly acquire depth & breadth in both Business & Technology domains. You play a crucial role working with team members to facilitate requirements sessions and ensuring business needs are reflected in both functional & non-functional requirements deliverables produced.
    *The Business Systems Analyst will: *

  • Liaise with business stakeholders to understand industry trends and business priorities that must be factored into solution designs.
  • Define and communicate system requirements at the appropriate level of detail to ensure requirements are concise enough to drive the establishment of the right technology solution.
  • Analyze and conceptualize design of the solution, working with the Solution Architects, Vendors, Software Developers and Quality Assurance Analysts to achieve the business objectives.
  • Possess or rapidly acquire business and technical acumen to successfully represent the business and technology domains in solution brainstorming & design sessions
  • Assist with the creation of test strategies, test plans and test summary reports required to support Transition to Production processes.
  • Lead changes to process and procedure improvements.
  • Follow established enterprise practices, standards and processes.
  • Maintain a high level of knowledge on current system standards and department established methodologies.
  • Create interface mapping & specification documents to the level of detail that allows developers to code to those specifications.

    *To be successfulas aSenior Business Systems Analystwith People Corporation, you will need: *

  • Degree in Business Administration or/and Computer Science
  • 2+ years progressive experience working in an Analyst, Solution Analyst, Business Systems Analyst capacity or strong business side knowledge of the TPA space and ability to rapidly acquire analysis methods and processes using a framework
  • Technical expertise regarding data models, data handling, data mining and segmentation techniques.
  • Strong analytical & critical thinking skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.
  • Demonstrated experience in supporting, integrating and testing third-party enterprise applications and associated interfaces.
  • Strong understanding of ETL (data transformation) processes, tools and practices, including mapping specifications.
  • Advanced problem solving and time management skills.
  • Excellent communication and interpersonal skills with a strong customer service orientation.
  • Able to communicate complex and technical information to peers & business audience in natural language.
  • Able to prioritize, multi-task and work as a member of a team and independently.
  • Flexible and comfortable working in a fast paced and constantly changing environment with shifting priorities.

    All-star candidates will have:*

  • Working knowledge of scripting or programming languages is an advantage.
  • Insurance industry experience is considered an asset.

    What's in it for you:

  • Learn by working alongside our experts
  • Extended health care and dental benefits
  • A retirement savings plan with company contributions
  • A suite of Health & Wellness offerings
  • Mental Health programs and support for you and your family
  • Assistance for the completion of industry designations
  • Competitive compensation

    At People Corporation we are committed to helping businesses succeed. We are a national provider of benefits, retirement, wealth, wellness, and human resource solutions. Our experts and solutions serve over 20,000 clients representing nearly 3 million Canadians. We offer customized solutions designed to fit the unique needs of businesses and their employees, members and stakeholders.
    Providing an inclusive, accessible environment, where all employees and clients feel valued, respected and supported is something we're committed to. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential. If you require an accommodation or an alternative format of any posting please reach out to Type: Full-time

    • What does a Business Systems Analyst do?

    A Business Systems Analyst supervises the computer networks and programs that a company uses. Business Systems Analysts also analyze current data to create new suggestions and budgets for the business, and create plans for software development. They make sure employees follow security policies and advise executives when they need to change rules and regulations relating to computer security.

    Business Systems Analysts also recommend upgrades and new installations that will make employees and processes more productive. They suggest ways to align a company’s technology with its business strategies and goals. Business Systems Analysts often meet with executives to learn more about their overall plans and suggest solutions to problems.

    Business Systems Analyst skills and qualifications

    Successful Business Systems Analysts have a combination of social and technical skill. They can discover errors in programming code, provide ways to improve software and hardware, and speak with many employees and clients. Top skills and qualifications for Business Systems Analysts include:

    • Exceptional written and verbal communication
    • Ability to forecast useful features and help the company implement a software or hardware upgrade to add them
    • Extensive understanding of programming languages and operating systems like C++, Java, Linux, HTML, Oracle, Pascal, and Delphi
    • Ability to work under pressure in a fast-paced environment
    • Industry knowledge

    Business Systems Analyst experience requirements

    Most Business Systems Analyst candidates should have three to five years of experience in the same position. However, you may accept candidates with computer programming experience that haven’t worked as Business Systems Analysts before if they have systems analysis experience as well.

    Business Systems Analyst education and training requirements

    Look for Business Systems Analyst candidates with a bachelor’s degree in computer science, computer systems engineering, software engineering, business administration, systems development, or a related field. Entry-level positions will require some on-the-job training, as new hires need to become familiar with your company’s exact software and processes.

    Business Systems Analyst salary expectations

    According to Indeed Salaries, the average salary for a Business Systems Analyst in Canada is $67,746 per year. Individual pay levels depend on education levels, experience, the company, and the location.

    Job description samples for similar positions

    If a Business Systems Analyst isn’t exactly what your business is looking for, some samples of other job descriptions that may fit your needs include:

    Business Systems Analyst job description FAQs

    Who does a Business Systems Analyst report to?

    Business Systems Analysts usually report to the Vice President or the Chief Operations Officer. In smaller organizations, they can report to the Owner or President. Many Business Systems Analysts create technical documents about updates and network performance for executives, and they work with people at all levels of businesses.

    How is a Business Systems Analyst different from a Business Analyst?

    A Business Systems Analyst focuses on the computer hardware and software, and the other systems needed to help a company run smoothly. A Business Analyst looks at the entire company, and its policies and procedures with a less specific focus on its computer systems.

    What is a typical day like for a Business Systems Analyst?

    Business Systems Analysts spend most of their time reviewing and analyzing company data. They occasionally attend meetings and go on trips to attend industry conferences or speak with executives. Some Business Systems Analysts work for one employer, and others work at consulting firms or as independent contractors for multiple clients.

    What makes a good Business Systems Analyst job description?

    An effective, appealing Business Systems Analyst job description includes an overview of the company and the industry in which it operates. It also mentions the hardware, software, and programming languages used regularly. It lets candidates know where the job is located, the hours, and whether they will work alone or with a team of other Business Systems Analysts.

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