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Clerk Job Description: Top Duties and Requirements

A Clerk, or Office Clerk, performs administrative tasks assigned by an Office Manager or other company employee. Their duties include maintaining files and records, answering phones, and running office errands.

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Clerk duties and responsibilities

The role of a Clerk is an important one for most businesses. Clerks are needed in almost every industry. Some of the primary duties and responsibilities of a Clerk include:

  • Typing letters, memos, business documents, and reports
  • Sorting mail and distributing it to the relevant employees
  • Responding to general inquiries
  • Managing invoices and following up on outstanding payments
  • Taking dictation and minutes during business meetings
  • Managing travel-related tasks including booking flights, hotels, and other related arrangements for employee business trips
  • Managing office supplies and ordering them as needed
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Clerk Job Description Examples:

Example 1

The Deli/HMR Clerk is responsible for carrying out the full range of duties of the position in a professional, responsible, accurate and timely fashion. The Clerk will deliver exceptional customer service, foster customer loyalty, fulfill customer needs and actively contribute to an environment of employee and customer engagement.

Job Description

  • Adhere to all Food Safety Protocols, Standard Operating Procedures, Health and Safety, corporate policies, and other programs and initiatives
  • Provide customer service to meet customer needs
  • Keep work area clean and presentable
  • Process customer deli orders
  • Perform program execution and merchandising of product
  • Handle and prepare deli products
  • Increase store sales by actively promoting products
  • Participate in the training of junior staff
  • Order and receive stock in accordance with company inventory control procedures as required
  • Process department shrink
  • Maintain a clean and safe working environment as per Company requirements
  • Other duties as required

    Job Requirements

  • Ability to work independently in a fast paced environment

    We offer teammates competitive total compensation packages that will vary by role and location. Some websites share our job opportunities and may provide salary estimates without our knowledge. These estimates are based on similar jobs and postings for general comparison, but these numbers are not provided by or monitored for accuracy by our organization. We look forward to discussing the specific compensation details relevant to this role with candidates who are selected to move forward in the recruitment process.

    Sobeys is committed to accommodating applicants with disabilities throughout the hiring process and will work with applicants requesting accommodation at any stage of this process.

    While all responses are appreciated only those being considered for interviews will be acknowledged.

    We appreciate the interest from the Staffing industry however respectfully request no calls or unsolicited resumes from Agencies

    Job Type: Part-time

    Salary: $15.00 per hour

    Benefits:
  • Employee assistance program
  • On-site parking
  • Store discount
    Schedule:
  • 4 hour shift
  • 8 hour Location: In person

    • Example 2

    We're looking for a great edition to our as an office clerk.

    Responsibilities AND TASKS:

  • Data entry
  • Write notices, letters and all correspondence
  • Answer the phone, take phone messages
  • Make calls to trades
  • Follow up on tasks in progress and started
  • Ensure that the given tasks are completed- Classification and digitization of documents
  • Receiving, analyzing, sorting and sending emails
  • Placement of advertisements- any other task requested by the superior
  • Balancing cash registers
  • Prepare payroll
  • Maintain employee files
  • Send documents and information required by the accounting department

    Professional Skills:

  • Job-related experience: 1 to 2 years of experience
  • Good knowledge of data entry tools and office software (Excel, Word, etc.)
  • A college diploma
  • Any other training and experience related to the job
  • Conscientious, organized, and rigorous by nature
  • A team player
  • Comfortable with computer systems (Office suite)

    WE WOULD LIKE TO OFFER YOU:

  • A fun and collaborative work environment
  • Flexible hours to allow for a better work/life balance
  • Competitive salary and benefits package
  • And so much more

    Job Type: Full-time

    Salary: $23.00-$38.00 per hour

    Benefits:
  • Extended health care
    Schedule:
  • Monday to Friday
    Supplemental pay types:
  • Bonus pay

    Ability to commute/relocate:
  • Vancouver, BC: reliably commute or plan to relocate before starting work (required)

    Education:
  • Secondary School (preferred)

    Experience:
  • Front desk: 1 year (preferred)
  • Administrative experience: 1 year Location: One location

    • Example 3

    Transportation Clerk

    ADESA Winnipeg is looking for an experienced individual to join our Transport team.

    ADESA, a division of KAR, is a leading vehicle remarketing company in North America. We are looking for someone with a positive attitude who shares our passion and wants to be part of a collective team. Our business requires a wide range of knowledge and skill sets to lead our company and service our customers.

    The Transport Clerk will report directly to the Transport Manager. The successful candidate will be highly motivated and their main focus will be to ensure a high level of customer service is maintained.

  • Accurately enters vehicle and sale information into computer on the auction block during the sale
  • Maintain inventory tracking system and ancillary services report
  • Communicate inventory status with internal service providers and departments in real time
  • Track priorities and communicate with dispatch team
  • Accurately enter vehicle and sale information into database in a timely manner
  • Proactive in the continuous development and growth of tracking and database maintenance through continuously seeking ways to improve efficiency of processes throughout departments.
  • Perform general clerical functions in accordance with established procedures, guidelines and instructions

    � Acts as Block Clerk on the Thursday Sale Days.

    Educational/Experience Requirements

    � High school diploma required with 1-2 years� experience in an office, transport industry is preferred. Related post-secondary education will be considered as an asset, a combination of education and experience will be considered.

    � Ability to work with little supervision and track multiple processes

    � Strong general computer skills using Microsoft Office, proficient in Excel

    � Great problem-solving skills

    � Well organized and detail oriented - able to assess work requirements and delegate assignments to ensure timely completion of prioritized tasks

    � Excellent communication skills

    � Must be located in Manitoba and legally entitled to work in Canada

    Pay is $16-18 per hour depending on experience.

    Please note there is no bus service to the site, so applicants are required to have their own reliable transportation and driver�s license.

    We appreciate all applications, however, only those selected for interview will be contacted.

    Apply at KAR Auction Services [website] No phone calls please.

    Job Types: Full-time, Permanent

    Salary: $16.00-$18.00 per hour

    Benefits:
  • Dental care
  • Paid time off
    Schedule:
  • 8 hour shift
  • Day shift
  • Monday to Friday

    Application question(s):
  • Do you have your own car and drivers license as there is no bus service to the clerk: 1 year (preferred)

    • Example 4

    Overview

    The Shipping Clerk is responsible for ensuring positive and effective communication with drivers, customers and internal staff. They maintain an efficient flow of paperwork and information between the office and the warehouse staff. They also ensure a successful start for the next shifts shipping clerk.

    Shift Schedule: Monday - Friday (7:00 AM - 3:30 PM)

    Duties
  • Checks in trucks at the shipping window being mindful of appointment times and dock door assignments.
  • Maintain the accuracy of the white board and the paperwork.
  • Review inbound shipment paperwork for completeness and adds charges temperatures and pallet tracking in footprint
  • Enter inbound Shipments into footprint and prepares license plates to be provided to the receive.
  • Scans completed BOL�s and complete shipment paperwork to footprint.
  • Collaborate with procurement staff to list expected deliveries
  • Receive shipments and sign paperwork upon receipt
  • Contact supplier or shipper if a mistake is identified
  • Label deliveries and allocate them to their designated place
  • Carry out any other duties as assigned

    Requirements
  • Proven experience as receiving clerk or similar position
  • Experience in operating forklifts
  • Working knowledge of computer programs for entering data
  • Solid understanding of health and safety regulations
  • Basic math and recording abilities
  • Excellent organizational skills
  • Great communication and interpersonal abilities
  • Keen eye for detail

    *
  • Applicants must hold a Valid Canadian Work Permit to Apply

    Job Types: Full-time, Permanent

    Salary: From $19.25 per hour

    Additional pay:
  • Overtime pay
    Benefits:
  • Casual dress
  • Dental care
  • Extended health care
  • On-site parking
  • Vision care
    Schedule:
  • 8 hour shift
  • Monday to Friday

    COVID-19 Klondike Cold Storage, we pride ourselves on providing the safest workplace possible and we are requesting that all applicants be vaccinated against COVID 19.

    • Example 5

    Low Rise Residential Customer Care Clerk

    Location: Springwater, Ontario

    The Company

    Tribute Communities is an award-winning builder with over 35 years� experience who has built more than 35,000 homes and condominium suites across the GTA. Our current communities include Stanley Church + Carlton, Max Condos, Artistry, Y&S and Linx Condominiums in Toronto, Towns at Rouge Valley in East Toronto, Humberwood Heights in Etobicoke, Hyland Village in Shelburne, Storybrook in Fergus, Stonemanor Woods in Springwater, Chelsea Hill in Whitby, and U.C., U.C. uptowns, U.C. Tower and Park Ridge in Oshawa.

    Our Head Office is located in Pickering, keeping us close to the many thousands of homes that we have built in the Durham region over the past 3 decades, and where our reputation as a top-quality builder first began decades ago.

    Tribute has won many awards for our workmanship and dedication to service, but also for our business practices which were recognized with the Desjardins Award for Large Business from the Ontario Chamber of Commerce.

    Job Brief

    We are looking for a hard-working Low Rise Residential Customer Care Clerk. You will work together with the Low Rise Customer Care Team and will be responsible for assisting the Customer Care Manager.

    What�s in it for you?

    You will appreciate our comprehensive Health Care Benefits Plan, and other perks; such as, but not limited to: Work-Life Balance, Tuition Reimbursement, Corporate Partnership with GoodLife, Employee Assistant Program, and amazing Corporate Events.

    What�s in it for us?

    Our ideal candidate has proven administrative experience, preferably in the Residential Construction Industry or in the Customer Service experience. Our ideal candidate is organized and motivated to work in a team focused and fast-paced environment.

    Position Responsibilities
  • Assist the Customer Care Manager with administrative office work.
  • Assist with Tarion 30 Day and Year End deficiencies.
  • Answer phone calls, reply to emails from Purchasers and Trades.
  • Prepare packages for trades to include work orders, drawings, etc.
  • Maintain organized Customer Care site office. You will be required to demonstrate skills in keeping schedules current, as well as maintaining a timely and accurate flow of paperwork.
  • Basic understanding of Microsoft Office (Excel and Word) and QA-PAD.
  • Possess a positive attitude with a strong focus on working together
  • Possess very strong time management skills. You will be able to handle a wide variety of tasks and demands
  • Be articulate in English and have a professional demeanor.
  • Have a valid Driver�s License, access to a vehicle with Valid Auto Insurance, and the ability to travel to multiple job sites throughout Toronto and the GTA
  • Able to work well in a high stress environment

    Required Skills and Experience
  • Excellent communication skills � both written and verbal
  • Superior time management, organizational and multi-tasking skills
  • Ability to prioritize and work under strict deadlines
  • Positive attitude, team player and professional demeanor

    Tribute Communities will ensure special accommodations are made for persons with disabilities, as requested, during the selection process. Accessible formats of this document are available free upon request.

    Job Type: Full-time

    Benefits:
  • Company events
  • Dental care
  • Employee assistance program
  • Extended health care
  • Vision care
    Schedule:
  • Monday to Friday

    Ability to commute/relocate:
  • Springwater, ON: reliably commute or plan to relocate before starting work School (preferred)

    • Example 6

    Indeed JOB AD � ENTRY LEVEL LEGAL Assistant/LAW CLERK

    Charney Lawyers is a top-tier litigation boutique law firm with a long-standing reputation for providing effective representation and excellence in advocacy.
    Located in Yorkville, we are currently seeking an entry level legal assistant/clerk to join our growing team. We are a collaborative firm offering a collegial environment while working alongside a team of experienced and talented legal professionals. Our areas of practice include class actions, commercial litigation and insurance defence/personal injury. Presently the firm is working remotely 3 days and in the office 2 days weekly.

    Required Experience/Qualifications:
  • Certificate or Diploma from a recognized College Legal Assistant/Law Clerk program;
  • Ideally at least 1 year�s experience working at a law firm but entry level candidates with above average grades and references will be considered;
  • Good technological skills including knowledge of law office litigation software applications including Microsoft Office (Outlook, Word, Excel);
  • Excellent organizational skills with ability to manage priorities in a fast-paced environment;
  • Good writing and communication skills;

    Primary Responsibilities:
  • Office administrative duties including electronic filing, scanning of all incoming mail, faxes and couriered documents, ordering office supplies, banking etc.;
  • Preparing briefs for court and service including downloading onto Case Lines;
  • Answer reception phone calls and answer general information emails;
  • Responsible for lawyers� calendars (scheduling case conferences, meetings, discoveries, mediations, appointments etc.) as well as diarizing;
  • Providing clerical support for the lawyers as part of a team of paralegals and clerks as required;
  • Organizing and maintaining office files and records in accordance with the firm�s policy and procedures;
  • Organize and open new files;
  • Respond to class action registrants inquiries either by phone or email;
  • Organizing and maintaining office files and records in accordance with the firm�s policy and procedures;

    A competitive salary and benefits package are available to the successful applicant.

    We thank all applicants for their interest; however only those selected for an interview will be contacted.

    Job Type: Full-time

    Benefits:
  • Dental care
  • Vision care
    Schedule:
  • Monday to Friday

    COVID-19 be fully vaccinated and masks to be worn in the common areas when working in the office.

    • Example 7

    Position Description
    The position reports to the CFO and is part of Human Resources and Finance team. This position will have an active role in a variety of general administrative tasks to support both Human Resources and Finance.
    Responsibilities
  • Represent Delta�s core values of Integrity, Service and Quality in relationships with both internal staff members and external customers and suppliers.
  • Follow Delta Elevator policies and procedures, Employee Manual, and Health & Safety Manual guidelines.
  • Respect and manage the confidentiality of all information.
  • Maintenance of account information related to current maintenance contracts.
  • Maintenance of new and existing maintenance account files and updating information in Total Service .
  • Matching the Visa receipts to Visa statements on a monthly basis.
  • Updating monthly Escalations in Total Service on a monthly basis
  • Assisting accounts payable in invoice entry, matching of the cheque run and filing.
  • Assist in the collection of Accounts Receivable
  • Back-up for the reception.
  • Employee time sheet entry into Total Service
  • Perform other related duties as assigned.
    Qualifications & SkillsMinimum high school diploma Preferred college diploma in business administration or accounting disciplines
    *

  • Minimum two (2) years general office experience Excellent communication
  • Ability to manage multiple projects
  • Ability to complete projects timely and accurately
  • Organization and detail orientation with exceptional record keeping
  • Initiative and follow through
  • Ability to work well with others

  • INDLP

    Job Types: Full-time, Permanent

    Salary: From $19.00 per hour

    Additional pay:
  • Bonus pay
    Benefits:
  • Company events
  • Company pension
  • Dental care
  • Disability insurance
  • Employee assistance program
  • Extended health care
  • Life insurance
  • On-site parking
  • Vision care
    Schedule:
  • 8 hour shift
  • Monday to Friday

    COVID-19 considerations:
    Proper PPE is available.

    Education:
  • Secondary School Office: 2 years (required)

    • What does a Clerk do?

    A Clerk handles clerical and administrative tasks for an organization. Duties of a Clerk can vary depending on the business but, in general, Clerks are mainly responsible for compiling and maintaining company records, fulfilling office requests, and sorting and handing out correspondences from suppliers, clients, or other colleagues. They may also be required to perform other clerical tasks that are essential for the smooth running of a business. Some Clerks also deal with clients, and they handle inquires, questions, or concerns related to the offered products or services of the company. Scheduling appointments, meetings, and taking care of travel details of office employees are other tasks that are often handled by a Clerk.

    Clerk skills and qualifications

    A Clerk must have the professional skills and qualifications to perform clerical tasks. Some examples of a Clerk’s skills and qualifications may include:

    • Proficiency in computer software including word processing, spreadsheets, data entry, and accounting
    • Touch typing and minute-taking skills
    • Excellent verbal and written communication skills to be able to correspond on behalf of the company
    • Excellent interpersonal and customer service skills
    • Multitasking skills
    • Attention to detail and the willingness to learn

    Clerk experience requirements

    Experience requirements for Clerks depend on the type of business and the tasks that the Clerk is expected to perform. In general, candidates who have some experience in a similar role are preferred. Candidates may also have had experience working with common accounting software. For a small business, a Clerk may be handling most of the administrative work on their own or with a small team and therefore may be required to have more experience as well as industry-specific knowledge.

    Clerk education and training requirements

    A Clerk usually possesses a high school diploma or equivalent. In addition, Clerks are also expected to have excellent typing skills and be trained in the use of basic office software. Familiarity with accounting software can be an important requirement for Clerks, depending on business needs.

    Clerk salary expectations

    According to Indeed Salaries, the average salary for a Clerk is $19.05 per hour in Canada. The rate may vary dependent on the candidate’s level of experience, the location of the position, and the specific hiring practices of the company.

    Job description samples for similar positions

    If a Clerk is not quite what you’re looking for, a few other job description samples that may fit your needs include:

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    Clerk job description FAQs

    What qualities make a good Clerk?

    One of the strongest qualities of a good Clerk is that they are team players and have a positive attitude. A Clerk has to be extremely organized, with excellent time management and organizational skills. Clerks are often required to run office errands, so they should be able and willing to do a variety of tasks for different departments within an organization. Someone who is quick on their feet and a fast learner, especially on departmental regulations and processes, will usually excel in this role. A Clerk must be motivated to provide support to office staff and should not shy away from small tasks.

    Who does a Clerk report to?

    A Clerk generally reports to an Office Manager or an Administrative Manager. If the business is small, a Clerk may directly report to the business owner. While Clerks do not require close supervision, they are expected to perform their duties on time and meet any specified deadlines to ensure the business runs smoothly and efficiently.

    What makes a good Clerk job description?

    Clerks work in most organizations. However, different companies have different work requirements depending on their business and their industry. A good job description clearly outlines the industry type, and the primary tasks and duties the candidate would have to perform in this role. If industry-specific experience is required, this should be specified in the job description. Minimum work experience and education requirements should also be stated. Clerks are generally expected to have good time management and organization skills, so it may help to emphasize this.

    Job Description Examples

    Need help writing a job description for a specific role? Use these job description examples to create your next great job posting. Or if you’re ready to hire, post your job on Indeed.

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