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Store Clerk Job Description: Top Duties and Requirements

A Store Clerk, or Sales Assistant, assists in the day-to-day operations of a store. Their duties include selling products, providing exceptional customer service to patrons, and maintaining the reputation of a store.

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Store Clerk duties and responsibilities

A Store Clerk performs daily tasks at the store including shelving, stocking, and similar in-store duties to ensure patrons have a satisfying shopping experience. Some other Store Clerk duties and responsibilities include:

  • Greet customers, answer their queries, and assist them when selecting and finding merchandise
  • Monitor those in the store to help ensure loss prevention
  • Properly display all store products and place them in an organized manner so that customers can find them easily
  • Perform the checkout process and conduct all transactions and duties related to billing and payment at the store counter
  • Have the ability and knowledge to answer customer questions related to information, including availability of products
  • Maintain the overall look of the store and ensure that it is clean, restocked, and properly organized
  • Maintain product records and inventory, and ensure that the process of re-ordering is smooth
  • Be involved in planning and preparation of displays, trade shows, windows, and seasonal promotions
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Store Clerk Job Description Examples:

Example 1

Come grow with us!!

Brandt�s Creek Liquor Store in Glenmore is expanding, and we are looking for a few new members to join our team!

We are looking to hire someone with a flexible schedule, who is available to work day, evening, weekend and holiday shifts as needed.

Duties would include, but are not limited to:

Customer Service

o Greeting and assisting customers with product selection

o Use of Cash register

o End of Shift cash outs

o Keeping store, well stocked, clean, and faced for ease of shopping

o General housekeeping duties

Backroom Duties

o Receive and put away orders

o Keep backroom and cooler well stocked and organized, rotating inventory as needed

o Must be able to lift 30+lbs

Requirements:

MUST BE 19YRS OR OLDER TO APPLY

 Have a valid Serving it Right certificate

Have flexible availability

Job Types: Full-time, Part-time, Permanent

Salary: From $17.50 per hour

Benefits:
  • Dental care
  • On-site parking
  • Vision care
    Day range:
  • Holidays
  • Weekend hour shift

    • Example 2

    Brians North Atlantic is hiring!

    We are looking for pleasant, responsible, and enthusiastic individuals to work as a part time customer service representative at Brian's North Atlantic on the corner of Topsail Rd and Trails End Drive in Paradise.

    Applicants can expect:

    - Fair treatment

    - Flexible scheduling

    - Competitive wages

    - Health/Dental benefits for full time staff

    - A fast paced and friendly work environment

    - Discounted Food at adjoining A&W restaurant

    Applicants must be 19 years of age or older, able to provide a clear certificate of conduct upon request, and available to work evenings and weekends as required. On the job training is provided and no prior experience or formal education is needed.

    Typical day to day duties include, but are not limited to:

    - Working with front line point of sale equipment and serving customers inside the store and at our Drive Thru convenience window.

    - Serving customers quickly and consistently in a polite, friendly, and professional manner

    - Making Soft Serve Ice Cream

    - General upkeep and routine cleaning and maintenance of the interior and exterior of the premises.

    - Nightly inventory counts

    - Re-stocking and arranging of merchandise in displays, shelving and coolers

    - Keeping a balanced till

    - etc.

    Starting pay is $14.25/hr for part time (15+ hours/week).

    Resumes are accepted electronically or in person at 1452 Topsail Rd, Paradise. (Corner of Topsail Road and Trails End Drive)

    References are required!

    Job Types: Part-time, Permanent

    Salary: From $14.25 per hour

    Benefits:
  • On-site parking
    Flexible Language Requirement:
  • French not required
    Shift:
  • 4 hour shift
  • 8 hour shift
  • Evenings
  • Evening shift
  • Night shift

    Ability to commute/relocate:
  • Paradise, NL: reliably commute or plan to relocate before starting work (required)

    Application question(s):
  • Are you 19 years of age or older?

    Experience:
  • Retail: 1 year (preferred)
  • Customer service: 1 year (preferred)

    Language:
  • English (required)

    Licence/Certification:
  • First Aid Certification (preferred)

    Shift availability:
  • Day Shift (preferred)
  • Night Shift Location: One location

    • Example 3

    Liquor Store looking for someone who is friendly, energetic and reliable to work 3-4 days a week. Must be at least 19 years old.

    Job Includes :
  • Enforce provincial/territorial liquor legislation and regulations

  • IDing customers that appear to look under the age of 30 years old.

  • Stocking and putting away orders.

  • Customer Service: greeting customers, helping them find products that they are looking for and recommending new products.

    Heavy lifting, unloading pallets, stocking shelves, cleaning, working in the cold and helping customers are all requirements of the position.

    While we offer flexible schedules, all potential applicants must be available for days, evenings, weekends, holidays and long weekends. Our store is open 7 days a week, 365 days a year. Hours of operation are 9am-11pm daily.Day shift starts 8:45 am to 4:00 pm, Night Shift starts 3:30/4:00 pm to 11:00 pm

    1 year customer service and cash experience is preferred but not required.

    Employment Requirements
  • Must be Serving-It-Right certified

  • Must be of legal serving age (19)

    Starting at $15.65 per hour raises after 3 months probation.

    *This job position has the potential of becoming a full-time position.

    You can apply by email or in person at The Fin Liquor Store 7115 138th street #225

    Job Types: Part-time, Permanent
    Part-time hours: 21-28 per week

    Salary: From $15.65 per hour

    Additional pay:
  • Overtime pay
  • Tips
    Benefits:
  • Casual dress
  • Flexible schedule
  • On-site parking
    Schedule:
  • Day shift
  • Evening shift
  • Monday to Friday
  • Night shift
  • Weekend availability

    COVID-19 considerations:
    We have an established and approved WorkSafe Plan in place, which includes
    Covid-19 precautions.

    Experience:
  • Cash handling: 1 year (preferred)
  • Customer service: 1 year (preferred)

    Language:
  • English It Right (required)

    • Example 4

    Liquor Store Sales Associate

    Swans Cold Beer & Wine Store is looking for people who are passionate about beer, wine, spirits, and hospitality. The sales associate position is responsible for providing the most positive service, helping guests find and learn about products, and constantly learning about featured products.

    We are not just a Liquor Store but also a Brewery, Pub, Live Music Venue & Hotel, and been a staple in Victoria for 30 years

    Key Responsibilities

    � Provide a high level of customer service by establishing contact, greeting customers, answer customer product questions, and ensuring customer satisfaction.

    � Initiate opportunities for additional sales.

    � Maintain a balanced float while on shift and count cash drawer at the end of shift.

    � Assists in receiving and storing products.

    � Stock shelves and display areas, and keep stock in a clean and visually appealing order.

    � Cleans and maintains store and equipment.

    � Handle products and operate equipment adequately.

    � Participate in maintaining a prosperous and enjoyable work environment for all staff.

    � Other related duties.

    We want our team members to have:

    � Previous cashier and customer service experience in a fast-paced environment, such as retail, hospitality, or food services.

    � Proficiency at solving problems efficiently and effectively.

    � Availability to work weekends, evenings, and potential holiday shifts.

    We want our team members to be:

    � Confident in their ability to learn about a wide variety of local and foreign products.

    � Delighted in interacting with the community, creating relationships and providing great service and recommendations.

    � Committed to working as a team to create a supportive and inviting environment welcoming to all patrons, and serving them in the most friendly and professional of manners.

    � Able to standing / move for 4-8 hours, lift and or carry products up to 25lbs frequently, lift above the shoulders.

    We Provide:

    � Continual learning & development opportunities.

    � Dynamic workplace & awesome co-workers.

    � Frequent wine & trade tastings.

    � Team member discounts on property.

    � Extended health benefits.

    � Competitive compensation.

    Job Types: Full-time, Part-time, Permanent

    Additional pay:
  • Overtime pay
  • Tips
    Benefits:
  • Casual dress
  • Company events
  • Dental care
  • Discounted or free food
  • Extended health care
  • Flexible schedule
  • Life insurance
  • Store discount
  • Vision care
  • Wellness program
    Schedule:
  • Day shift
  • Night shift

    Ability to commute/relocate:
  • Victoria, BC V8W 1N6: reliably commute or plan to relocate before starting work (required)

    Experience:
  • sales: 1 year (preferred)
  • Customer service: 1 year (preferred)

    Shift availability:
  • Day Shift Shift (preferred)

    • What does a Store Clerk do?

    A Store Clerk mainly handles customer-related services and maintenance in the store. They are responsible for ensuring products are shelved properly in terms of access and visibility. In addition, a Store Clerk must be available at all times within the store to respond to any queries or concerns. A Store Clerk is also responsible for ensuring the store is clean and that the overall look of the store is well-maintained.

    Store Clerk skills and qualifications

    A Store Clerk should have the basic qualifications and skill set required to run the store efficiently and smoothly. Some examples of the skills and qualifications to seek in a successful candidate include:

    • Exceptional customer service skills
    • Excellent verbal and written communication skills
    • Strong work ethic, and the ability to understand and adhere to store policy and sales targets
    • Strong organizational skills
    • Attention to detail
    • Ability to work as a contributing member of the store team
    • Ability to work with minimum supervision
    • Excellent time management skills

    Store Clerk experience requirements

    The ideal candidate for the role of a Store Clerk has experience in inventory management, retail, or stockroom operations. A Store Clerk is also well-versed in the products or services provided at the store so that they can answer any customer queries. Customers often have questions about how to use a product or how a particular service can be activated. A store is generally a busy workplace and may require walking and standing for long periods, so a Store Clerk will generally have experience working in this type of setting.

    Store Clerk education and training requirements

    A Store Clerk is often expected to have a high school diploma or equivalent, but those with a college degree would typically have an advantage. A Store Clerk candidate may also have previous training related to store operations and should be knowledgeable about relevant computer applications and store inventory systems. In addition, a Store Clerk will be familiar with major brands and products so they can answer customer queries and handle any concerns or complaints.

    Store Clerk salary expectations

    According to Indeed Salaries, the average salary for a Store Clerk is $14.89 per hour. Rates may vary depending on the candidate’s experience level, the location of the position, the industry, and the size of the store.

    Job description samples for similar positions

    If a Store Clerk is not quite what you’re looking for, a few other job description samples that may fit your needs include:

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    Store Clerk job description FAQs

    What qualities make a good Store Clerk?

    A Store Clerk is an individual who knows how to communicate and interact with customers. They are tolerant and patient when handling queries and concerns, and stay alert throughout the day while managing store tasks.

    Who does a Store Clerk report to?

    A Store Clerk reports to the Store Manager or Assistant Store Manager. If the store is very small, the Store Clerk may report directly to the store owner. However, a Store Clerk is generally expected to have the ability to work independently without any direct supervision.

    Job Description Examples

    Need help writing a job description for a specific role? Use these job description examples to create your next great job posting. Or if you’re ready to hire, post your job on Indeed.

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