About the Company

Steel Fire and its� affiliated companies have been manufacturing and distributing life safety products to service professionals and OEMS since the early 80s. Our customers can be found all over the world. We pride ourselves as a stocking distributor, as well as a team that can provide excellent technical support and customer service to our customers.

The company has a culture that encourages an entrepreneurial spirit and collaboration at all levels to achieve corporate initiatives. This is a team environment where everyone is expected to help each other to exceed customer expectations.

Core Values

Individuals who will succeed in this position share our core values:

Curiosity to discover, explore and challenge

Heroic Customer Service

Be Bold, Take Action

Personal(ity)

Job Brief

This Full-Time salary position reports directly to the Customer Experience Manager. Work hours are 8:30 am to 5:00 pm Monday to Friday. This is an on-site requirement with no remote work as an option. Steel Fire is a fast-paced organization that requires a motivated person to help us achieve our ambitious customer service goals.

The Bilingual Customer Service role is responsible for building and maintaining positive relationships with customers and suppliers, providing timely and accurate support, ations, sales orders and returns that align with our Heroic Customer Service core value.

The ideal candidate has 3+ years of customer service experience and has a strong track record of achieving department goals.

Your key accountabilities include:

Customer Service Orientated. Providing excellent customer service is key for this role as it will require maintaining and building customer relations through the sales cycle.

Strong Multi-tasker. This role will require you to juggle through several client requests at a time accurately while being able to meet timelines.

Collaborative Communicator. Communication is essential for this role. Clear, approachable communication, verbal and written, with timely follow-ups are keys to success with our customers.

Highly Organized. Being organized is key due to the high volume of customer requests that will require you to adjust and work through interruptions.

Comfortable with Technology. This role requires using the phone, MS Office applications, Slack and other technologies.

Key Responsibilities

Handling customer inquiries including entering orders, answer phone calls, replying to emails, follow-up with es, coordinate shipping with customer service to match customer delivery dates, etc.

Helping with walk-in�s

Follow-up with vendors to get lead-time on status of purchase orders

Leverage the expertise of the team to answer technical questions

Assisting Finance for collection communication as needed

Reviewing product spec sheets and learning about life safety products

Process orders through our shipping system

Requirements

Fluent written and verbal English and French. Communication is essential for this role. Clear, approachable communication, verbal and written, with timely follow-ups are keys to success with our customers and peers

3+ years of customer service experience

Good mathematical and data entry skills

Intermediate proficiency with Office 365 (Outlook, Excel)

Electrical distribution/product knowledge is an asset

Clean criminal background check

Why we think you will love working with us

We offer a competitive base salary and performance bonus, a comprehensive benefits package including health and dental

Commitment to Learning � courses, resources and tools provided to all employees

Be part of a team of incredibly talented, passionate, and driven people focused on building and growing

Make an impact with your work�each person has an equal opportunity to contribute to our goals

Join one of the fastest-growing companies in the Life Safety Industry

We value diversity and are an equal opportunity employer. We are committed to providing reasonable employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you require accommodation to apply or if selected for an interview, please contact Human Resources.

Job Type: Full-time

Salary: From $48,000.00 per year

Benefits:

Dental care

Extended health care

On-site parking

Vision care
Schedule:

8 hour shift

Monday to Friday
Supplemental pay types:

Bonus pay

COVID-19 considerations:
We have detailed COVID-19 protocols and procedures in place to protect our staff and families. These are available upon request.



Ability to commute/relocate:

Mississauga, ON: reliably commute or plan to relocate before starting work (required)

Education:

DCS / DEC (required)

Experience:

Inside sales: 3 years (required)

Language:

French (required)

English Location: In person

Inside SALES Representative

Established in 1997, ProTool Industrial Sales & Service Ltd has provided excellent customer service to heavy-duty tool industries through sales, repairs and rentals of air tools, lifting equipment, torque tools, hydraulic tools, boiler equipment, electric tools and accessories.

ProTool has sales and repair branches in Burnaby and Richmond, BC. We also have a third branch, which houses our rental tool division and calibration center in Burnaby.

We are looking for a dynamic person to fill our Inside Salesposition in our Burnaby location. To be considered for this opportunity, you will be an outgoing, dedicated, customer-centric sales professional. Knowledge of the industrial tool/supplies industry is an asset. Working collaboratively with team members, your responsibilities will include:

Responsibilities:

Provide exceptional customer service to national B2B customers

Respond to walk-in and remote customer inquiries in a prompt, efficient manner

Provide client es and repair estimates in a timely fashion

Key sales orders and rentals requests into our computer system

Work collaboratively with other sales and shop staff to ensure a high level of customer satisfaction

Qualifications and Skills:

High school diploma is required. Post-secondary education is an asset

Must have 2+ years� experience in a sales/customer service role

Knowledge of the industrial tool industry is highly preferred

Strong fluency in English (both written and oral) is essential

Superb customer service skills with a sense of urgency

Ability to multi-task, handle competing priorities with a calm, controlled demeanor

Ability to work independently but also cooperatively with other staff

Proficient in MS Office � Word, Excel, Outlook

QuickBooks software an asset

Job Types: Full-time, Permanent

Benefits:

Casual dress

Extended health care

On-site parking
Flexible Language Requirement:

French not required
Schedule:

Monday to Friday
Supplemental pay types:

Commission pay

Overtime pay



Education:

Secondary School (preferred)

Experience:

sales: 1 year (preferred)

Licence/Certification:

Driving Licence (preferred)

Shift availability:

Day Shift Location: In person

Dvine Laboratories is committed to becoming a World Leader in the manufacturing and packaging of specialized products. We strive to set the benchmark in manufacturing through rigorous quality and regulatory policies. All products manufactured within our facilities meet and exceed all current and future requirements through Policy and Regulated framework.

Dvine Laboratories is looking to expand our sales team with an Inside Sales Representative that will play a fundamental role in achieving our ambitious customer acquisition and revenue growth objectives. You must be comfortable making dozens of calls per day, working with channel partners, generating interest, qualifying prospects and closing sales. We are looking for a motivated and well-spoken inside sales representative to join our sales team. The inside sales representative will be responsible for developing new leads, communicating with customers, understanding their needs, and ensuring a smooth sales process.

Full Job Description

Primary SCOPE

Reporting to the Vice President of Sales, this position is accountable for inside sales responsibilities, customer service and proactive communications with the customer base:

� Primary contact between the customer and the company
� Order status, promotions and new product launches
� Product and service knowledge
� Office administration duties within the Sales Department.

DAILY Accountabilities

1. Serve as the primary contact between the customer and the company for inbound and outbound calls
2. Maintain a high level of product knowledge
3. High level of communication with all departments and customers
5. General sales and office administration duties
7. Ad hoc projects as required

Education and Experience

� Minimum academic level is a secondary school diploma, post-secondary would be an asset. Previous Inside Sales or Direct Sales experience would also be highly considered.
� Minimum of one (1) year sales experience
� Ability to work in a fast-paced environment

Competencies and Abilities

� Excellent verbal and written communication skills required as are strong customer service focus skills
� Ability to work quickly, with attention to detail
� Proficient in Microsoft Office and CRM Platforms, strong overall personal computer skills
� Strong ability to prioritize tasks, attentive to detail and positive attitude
� Ability to work independently with strong organizational and multi-task skills
� Focus and attention to provide and motivate growth throughout the sales department to help meet and exceed sales targets.

Client base

Closing skills

Prospecting skills

Building relationships

People skills

Data entry skills

Customer focus

Professionalism

Motivation for sales

Benifits

� Extended health care

� Dental care

� Vision care

� Paid time off

� Casual dress

� Life insurance

� Disability insurance

� On-site parking

� Company events

� Employee assistance program

Job Type: Full-time

Salary: From $42,500.00 per year

Flexible Language Requirement:

French not required
Schedule:

8 hour shift

Monday to Friday

Ability to commute/relocate:

Port Perry, ON: reliably commute or plan to relocate before starting work (required)

Experience:

sales: 1 year Location: One location

Company description

Maple Lab Systems is established in the Greater Toronto Area of Ontario and is a 100 % Canadian owned operation since 2012. Our company, with unparalleled depth of expertise and a broad range of capabilities, is poised for growth. We are associated with leading international manufacturers based in North America and Asia.

Our Vision

To become the market leader in Canada for supply of all types of Laboratory - Equipment, Glassware, Plasticware, Chemicals, Consumables & Accessories.

Our Mission

Building long-term relationships through innovative solutions, dedication and mutual understanding that nurtures the productivity of our customers and enables us to achieve sustainable growth for a better tomorrow.

Our Values

Professional approach

Provide innovative solutions

Adhere our commitment

Strive to learn and implement new concepts with continuous improvement

Accountable for all actions and results

Our employees are our strength

Job description

Customer Service/Inside Sales Personnel

Terms of Employment: Part Time - Students welcome

Salary: $16.50 per hour for 30.0 Hours per week.

Hours : Between 9.00 A.M. to 5.00 P.M (Monday to Friday)

Education Requirement: Completion of High School or more

Experience: Experience is not must however personnel with experience will be given

preference.

Languages: Speak English, Read English, Write English

Type of Sales: Industrial and Institutional Product Sales

Customers/clients: Industrial Establishments, Educational Institutes, Healthcare,

Domestic Governments.

Products/Services: Scientific and laboratory Supplies.

Specific Skills: Promote new products, Promote sales to new client through telephonic cold calling and mass emailing. Enter information in Database. Assess client's needs and resources and recommend the appropriate goods or services. Very light packaging work in warehouse. Other duties as assigned like invoicing and admin work etc.

Essential Skills: Excellent Oral and Written Communication is a must. Computer skills mandatory

Job Types: Part Time

Salary: $30,000.00-$32,000.00 per year

COVID-19 considerations:
We take complete precautions to stop the spread of Covid 19. Only fully vaccinated candidates will be called.

Work Remotely

No

Job Type: Part-time

Salary: From $32,000.00 per year

Schedule:

Monday to 1 year (preferred)

Perks

Benefits with premiums fully paid by the company

Life insurance

Dental

Vision

Extended health

Product discounts

Work life balance

Job Description

Provide customers with quick reliable es and accurate delivery dates

Process sales orders and turn ations into orders through customer interactions, primarily over the phone

Purchase nonstock material and arrange pick-up in accordance with customer expectations through Vendor Pick-ups notices

Proactive follow up on orders/ations and requests

Enter orders and es in the system, expedite purchases while maintaining proactive communication with customers

Investigate and resolve customer issues; and returns in a timely fashion that exceeds the customers� expectations and benefits

Maintain product literature to ensure most current information is available to customers

Skills we are seeking

Excellent customer service skills

2 + years in sales or customer service in wholesale or distribution

General computer skills

Knowledge with the Plumbing and Heating industry will be an asset

Highly motivated and ability to think quickly and make decisions

Highschool or equivalent preferred

Ability to work in a fast-paced environment

Multi-tasking skills with the ability to manage various orders and activities

Reliable

Job Types: Full-time, Permanent

Schedule:

Day shift

Monday to Friday

Ability to commute/relocate:

Port Elgin, ON: reliably commute or plan to relocate before starting work (required)

Experience:

sales: 1 year Location: One location

Do you want to work with people who are passionate about what they do? Would you like to work in an environment with positive workplace culture? Would you like to work in an environment with good benefits?

If so, Keystone Automotive Operations (KAO) and LKQ Corporation is now looking for Inside Sales Representativesto join its team.

Why choose KAO as your employer?

Great work environment daily;

Work for a corporation with an environmental conscience;

Full benefits coverage and pension plan available after 3 months (dental, medical, vision & long-term disability);

Permanent and full-time position

Employee parts purchasing program (corporate discounts);

Possibility of growing within the company.

What it is to be an Inside Sales Representative at KAO:

Know and clearly communicate KAO's Mission Statement & Guiding Principles.

Know your performance metrics: current performance vs. Budget. Net sales, Net margin, Outbound calling & general phone statistics, periodic promotional goals etc...

Generate revenue by promoting sales of new and existing products.

Account management: Initiate sales calls to existing customers to assess the need for replenishing inventories.

Conduct an in-depth analysis of jobber's business (main focus, # of employees, # of bays, installations, showroom size, competitive pressures, direct vendor relationships and any unique segment/retail/service needs.

Conduct monthly reviews with your customer

Discuss business building ideas (new lines, new categories, KAO initiatives, re-merchandising of store etc...)

Sell marketing material: VSC's, Catalogs and ekeystone.

Identify with your RSM and category management teams accounts with the greatest potential of growth.

Post extensive comments with details of recent business conversations held with customers in Sales Buddy.

Provide ongoing customer and technical service on existing accounts

process orders-performs order entry (orders called in or received online)

seek out opportunities for up-selling and price negotiation.

Answer all inbound calls routed to your phone

What is the profile we are looking for:

At least 1 - 3 years' of sales experience

Excellent written and verbal communication skills in English and French

Ability to multi-task, organize, and prioritize work

Prior Automotive experience and knowledge is an asset.

knowledge/Skills/Abilities:

Must be familiar with the company�s products and procedures.

Must be able to work in cooperation with others.

Must be attentive to detail and ensure accuracy in work assignments.

Must be able to communicate effectively with others and be a team-player.

Must be able to convey product information and availability to customers.

Must possess the ability to deal tactfully with customers.

Must be organized, motivated and a self-starter.

Work Environment:

Must have the ability to work in a call center environment where frequent interruptions may occur.

Must be able to work under pressure comfortably

Do you recognize yourself in this description and would like to know more?

Do not wait any longer and apply now; we look forward to meeting you!

LKQ Canada is an equal opportunity employer and will provide accommodation during the recruitment process upon request. We thank all applicants for their interest; however, only successful candidates will be contacted.

Job Types: Full-time, Permanent

Salary: From $22.50 per hour

Additional pay:

Commission pay
Benefits:

Dental care

Disability insurance

Extended health care

Life insurance

Vision care
Schedule:

Day shift

Monday to Friday

Experience:

sales: 1 year (required)

Position: Inside Sales Representative - Automotive Find Metals Fast Group
Location: Hamilton ON
Manager: Account Manager - Automotive Find Metals Fast Group

Samuel, Son & Co. is growing! If you're looking for a rewarding career opportunity with a family run, industry leading organization, bring your experience and motivation to Samuel, Son & Co.
Due to our continued success, we are seeking an Inside Sales Representative to join our Automotive Group in Hamilton, Ontario (410 Nash Road).

Here are some of what we have to offer:

Competitive compensation

Paid vacation and an annual bonus

Health, dental and vision insurance

Defined Contribution Pension Plan with company match

Opportunity for career growth and stability

KEY Responsibilites:

Develop product and operational knowledge of Samuel, Son & Co., Limited.

Train with our sales team and attend all job related training sessions.

Develop knowledge of all applicable Samuel facilities.

Provide back-up coverage for the other Inside Sales Representatives.

Maintain ongoing contact with customers and promote exemplary customer service.

Work as a part of the Automotive Spot-Sales team.

Work with our Technical Service team to register parts for newly received business.

Enter and track all open orders.

Develop a strong understanding of automotive grade metals.

Develop an understanding of the costing / ing breakdown.

Stay current on market activity and trends to optimize profitability through market opportunities.

Build trust and relationships with new and existing customers.

Research and develop new leads.

Work with the automotive sales team to build optimal setups to reduce costs.

Locate material on the spot-market to satisfy future requirements and opportunities.

Manage account activity and status.

Work with various departments to ensure timely execution and delivery.

Generate ations and supply product information to satisfy customer needs in a timely manner.

Provide solutions to customer inquiries.

Develop strong relationships internally and externally.

Initiate a sales career development plan.

Qualifications:

Post-secondary education, preferably in Marketing & Sales or Business Administration.

Desire to learn.

High energy and initiative.

Excellent customer service skills.

Able to work independently or in a team environment.

Outstanding organizational, interpersonal and communication skills.

Strong attention to detail.

Able to work under time constraints and adapt to change.

Demonstrated proficiency with MS Office Type: Full-time